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Cadillac Ct5 Body Problems

30 owner complaints filed with NHTSA across 6 model years.

Complaints by Year

Worst year: 2020. Best year: 2024.

Owner Reports

A representative sample of complaints filed with NHTSA.

Body · 2023 4

Incident Overview: A Continental Control Contact Sport SRS tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 year...

Body · 2023 4

The contact owned a 2023 Cadillac CT5. The contact stated that while exiting the highway on the far right lane on a 2-lane exit at 45 MPH, a message appeared on the instrument panel that read "Steering assistance reduced, drive with care...

Body · 2021 2

Exterior driver side door handle will not open the door causing issues with ingress into vehicle.

Body · 2022 2

Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working...

Body · 2020 2

While key FOB is operational, next to car door and under moderate temperature conditions, the exterior door handle(s) wont open the car door. The doors freeze, remain latched in place from the outside. The interior door handle on the sam...

Body · 2020 2

Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will open. This is a life safety issue that I have taken up with GM multiple times now and ...

Body · 2021 2

Beginning of 2025 my drivers side door handle would not open from the outside of the car only the inside . I took it to a certified Cadillac dealer which they had to replace the door handle . Now July 10, 2025 my front passenger side is ...

Body · 2020 2

I am receiving notice on the speed screen telling me the door lock need service. I never had a cadillac to tell me something about door lock need service.I have had others 2000 Deville,2017 Cts and now this 2020 Ct5 which i have had so m...

Body · 2024 2

issue with all doors and trunk moldings - after heavy rain or after washing the car, the frames inside all doors and trunk have water. This will cause rust and body rot over time. Spoke with the dealer yesterday regarding this issue and ...

Body · 2022 2

The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.

Body · 2021 2

Currently my passenger door and my rear driver side door do not open from the outside. I already had to have my driver side door handle replaced for the same issue, now three out of four of my handles have failed. If an accident were to ...

Body · 2025 2

This vehicle VIN has a feature called Traffic Sign Assistant, which will provide a readout of the legal posted speed limit for the road being traveled. That information is being provided by a third party source being google maps, the int...

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