Cadillac Ct5 Body Problems
40 owner complaints filed with NHTSA across 6 model years.
Complaints by Year
Worst year: 2020. Best year: 2024.
Owner Reports
A representative sample of complaints filed with NHTSA.
The car was parked for 4 to 5 hours. The keys were with me and the car was unoccupied. It proceeded to unlock from being parked, the alarm went off, and the vehicle rolled down a hill, hit a person and another parked vehicle. The inciden...
Incident Overview: A Continental Control Contact Sport SRS tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 year...
The contact owned a 2023 Cadillac CT5. The contact stated that while exiting the highway on the far right lane on a 2-lane exit at 45 MPH, a message appeared on the instrument panel that read "Steering assistance reduced, drive with care...
Vehicle Information Make: Cadillac Model: CT5 Model Year: 2025 VIN: [XXX] Odometer: 30905 Incident Information: Date of Incident: [XXX] Vehicle Speed: Approximately 54 mph Component Involved: Front Sunroof Glass Assembly Description of S...
Telematics module doesn’t work. Problematic with newer Cadillacs.
The Cadillac CT5 door handles are operated via a button instead of a typical pull style handle. The buttons fail regularly meaning you cannot open the specific door(s) where the button has failed. With small children in the car when this...
The left passenger door will not open manually nor with key fob. It has caused me to not allow back seat passengers including grand children for fear if necessary to get out in an emergency and I am left to wonder if the driver door will...
Exterior driver side door handle will not open the door causing issues with ingress into vehicle.
Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working...
While key FOB is operational, next to car door and under moderate temperature conditions, the exterior door handle(s) wont open the car door. The doors freeze, remain latched in place from the outside. The interior door handle on the sam...
Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will open. This is a life safety issue that I have taken up with GM multiple times now and ...
Beginning of 2025 my drivers side door handle would not open from the outside of the car only the inside . I took it to a certified Cadillac dealer which they had to replace the door handle . Now July 10, 2025 my front passenger side is ...