Ford C-max Body Problems
13 owner complaints filed with NHTSA across 3 model years.
Complaints by Year
Worst year: 2016. Best year: 2013.
Owner Reports
A representative sample of complaints filed with NHTSA.
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into...
The contact owns a 2016 Ford C-Max. The contact stated that the rearview camera is malfunctioning, cuts out intermittently, and displays an error message stating that the camera is unavailable. The contact received a safety recall notifi...
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, t...
The contact owns a 2016 Ford C-MAX. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was a persistent failure, and the rear-view camera displayed an upside-down i...
See attached document for complaint
TOUCHSCREEPROBLEMS BEGAN WITH GPS GLITCHES IN DEC 2018, AND HAVE GOTTEN STEADILY WORSE...AS OF TODAY - TOUCHSCREEN DASHBOARD IS NOT WORKING - INCLUDING REAR VIEW CAMERA, HANDLESS FEATURES, GPS, CD PLAYER, ENTERTAINMENT/AUDIO SYSTEM. N S...
RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RES...
Backup camera does not work 50% of the time. Ford has a recall #25SA9 that is about a year old. Ford not provided any guidelines on when they will address the matter.
The contact owns a 2015 Ford C-MAX. The contact stated that while seated inside the vehicle and attempting to start the vehicle, the rear-view camera displayed a blinking screen with the message “Camera not Available. The contact recei...
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer h...
The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-vi...
See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the back-up camera that was not working a...