Jeep Cherokee Body Problems
2,698 owner complaints filed with NHTSA across 11 model years.
Complaints by Year
Worst year: 2000. Best year: 2022.
Owner Reports
A representative sample of complaints filed with NHTSA.
The contact owned a 2016 Jeep Cherokee. The contact stated that twenty minutes after her husband parked and turned off the vehicle in a parking lot, the vehicle caught fire while unoccupied. There was no warning light illuminated. The c...
The contact owned a 2001 Jeep Grand Cherokee equipped with Prinx Tires, Tire Line: High Country RT, Tire Size: LT265/65/R16, DOT Number: N/A. The contact stated that, while his son was driving at an undisclosed speed during light snowfal...
After an accident occurred the drivers seat moved forward. The incident was a minor collision. During the repair of the vehicle, the body shop stated the seat could not be fixed. Drivers seat may not be moved forward or back now, making ...
The contact owned a 2016 Jeep Cherokee. The contact stated that around 5AM, when parked on the driveway the day before in the evening, the contact's wife heard abnormal noise from a window and discovered the vehicle had caught on fire. A...
I had my 2017 Jeep repaired at the mechanic on January 30. I drove it straight home from the mechanic and within five minutes the vehicle was engulfed in flames. The service provided was tires, struts control arms, and of course placing ...
The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was reversing, the backup camera failed to operate, and as a result, the driver crashed into another vehicle. The rear glass shattered on impact. The rear bum...
The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would occur intermittently. The contact state...
Cruise control would not disengage. Instead it accelerated me to 85 mph is rush hour traffic. The car continued to accelerate will out responding to any commands to turn off cruise control. Second time this has happened. It was supposed ...
While driving the front left wheel started to come off the axel. The stability control light came on prior to the incident. The vehicle was towed to a Chrysler dealership for a mechanic to inspect the vehicle. A mechanic at a Chrysler de...
The contact owns a 2020 Jeep Cherokee. The contact stated that while the vehicle was parked the driver attempted to accelerate forward and the vehicle erroneously made a sharp left turn and crashed into a construction zone causing damage...
The contact owned a 2014 Jeep Cherokee. The contact stated when she was reversing (R) out of the parking space, when she straightened the vehicle and shifted to drive (D) the vehicle independently accelerated. The contact stated that the...
This isn't a major concern but just possibly a design defect that could potentially be dangerous in an accident. On March 30 2023 I was involved in an accident on a highway in Pennsylvania where traffic was stop and go. I was stopped, an...