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Mercedes-benz Gls-class Body Problems

77 owner complaints filed with NHTSA across 7 model years.

Complaints by Year

Worst year: 2017. Best year: 2023.

Owner Reports

A representative sample of complaints filed with NHTSA.

Body · 2017 4

Car did not brake when going about 5-7mph and crashed into another car.

Body · 2022 4

The vehicle caught fire while parked and running in the driveway of my home. There were no modifications, no accident, and no external cause. The fire occurred without warning and posed a serious safety risk to occupants and property. Th...

Body · 2019 4

Just financed vehicle from M Auto group nj they sent my vehicle to Mercedes dealer prior to me taking ownership and the dealership advised them of issues with truck they only fixed the water pump . The problem is that same day I drove ho...

Body · 2021 4

I was driving and all of a sudden. The car felt like it was swirling left and right and I was trying my best to straighten the steering wheel, but it felt like I had no control of the car. I eventually hit the median on the road and whil...

Body · 2017 3

I was driving around and my [XXX] daughter was complaining that the seat was getting super hot . I told her to stop playing with the seat warmer she then replied she was not . I kept driving and then she again told me it was burning her ...

Body · 2021 3

I was driving only 30mph through my suburban neighborhood bringing my kids to school in the morning when a loud shotgun sound hit my car causing me to be distracted and distraught. My entire sunroof had exploded on me for no reason. Merc...

Body · 2018 2

The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light...

Body · 2020 2

The contact owns a 2020 Mercedes Benz GLS. The contact stated that while driving on the highway, the rear door window trim bars on the passenger side detached from the window. The vehicle was taken to the dealer where they diagnosed a...

Body · 2019 2

The panoramic sunroof spontaneously shattered while driving down the road. The glass blew out from the inside out. There didn't appear to be any issues with the sunroof before this. As far as safety, just the noise of the explosion was...

Body · 2017 2

Vehicle Information: Make: Mercedes-Benz Model: GLS 450 Year: 2017 Component: Visibility/Sunroof/Panoramic Glass Roof VIN: [XXX] Incident Date: [XXX] Complaint Summary: I am filing this complaint regarding a serious and dangerous safety...

Body · 2020 2

The sunroof spontaneously shattered while driving down the interstate. No other cars involved and no rocks or debris caused it. It was inspected and repaired at a Mercedes dealer, however, Mercedes refused to cover the repair under the p...

Body · 2018 2

When attempting to rise/lower the automatic suspension, the compressor cooling notification pops up, followed by a malfunction. After this occurs, the vehicle is incredibly bumpy, to the point of it being unsafe to drive. The vehicle has...

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