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Cadillac Xt4 Electrical Problems

19 owner complaints filed with NHTSA across 7 model years.

Complaints by Year

Worst year: 2025. Best year: 2024.

Owner Reports

A representative sample of complaints filed with NHTSA.

Electrical · 2021 4

The contact owns a 2021 Cadillac XT4. The contact stated that while driving in stop-and-go traffic, the contact rear-ended a vehicle in front. The contact crashed the vehicle at approximately 5 mph; however, the collision caused severe ...

Electrical · 2025 2

The Onstar service will not operate. The Onstar system drains the batter so the car will not start. Cadillac cant get the operative part for the Onstar, the telematic module. So the car is sitting at the Cadillac dealer and cant be repa...

Electrical · 2023 2

Started vehicle in morning and no sound from the infotainment system (even if radio screen is on). Noticed turn indicators sound no longer functioned as well as I believe auto stop function also became non-functional. Safety concern whil...

Electrical · 2025 2

The contact owns a 2025 Cadillac XT4. The contact stated that the vehicle independently started after it was parked and turned off. The contact stated that the failure was intermittent but was a recurring failure. There was no warning li...

Electrical · 2025 2

The vehicle’s OnStar system, emergency calling features, and built-in navigation/maps do not function properly. The maps do not work, emergency calling is unreliable, and OnStar is unable to accurately locate my vehicle. This is a ser...

Electrical · 2025 2

Telematics Controller has gone out. Took 2 weeks to get vehicle into dealership. After diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. Functionality of vehicle, v...

Electrical · 2020 2

I have a Cadillac XT4 with 33K miles. Last week my battery was dead. As a senior citizen who is a widow it is important that I not be stuck in a situation where I cannot get my car started which is why I am diligent with my maintenance...

Electrical · 2024 2

The contact owns a 2024 Cadillac XT4. The contact stated while driving at an undisclosed speed, the instrument panel lost power. The contact stated that prior to the complete failure, there were several error messages displayed on the sc...

Electrical · 2021 2

When I turn on the vehicle, it will have no sound - audio, turn signal, and most importantly and concerning, seatbelt warning chime. the electrical issues also extend to the hvac sustain have been trying to get this resolved with two dea...

Electrical · 2021 2

Safety restraint warning light came on. Took to dealership. They had for 3 days claimed it was repaired. Light came back on 2 days later. Dealership has now had my vehicle 10 days, stating I need a new side drivers airbag. They do not kn...

Electrical · 2022 1

The digital instrument cluster will at random times go dark while driving. Took car to the dealership and they say there is no recall or service bulletin. This has happened so many times and i lose speedometer, fuel level and all other c...

Electrical · 2021 1

DTRL failed and signal burned/melted I was unable to pass state inspection

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