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Cadillac Xt5 Electrical Problems

47 owner complaints filed with NHTSA across 7 model years.

Complaints by Year

Worst year: 2017. Best year: 2024.

Owner Reports

A representative sample of complaints filed with NHTSA.

Electrical · 2022 4

I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to ...

Electrical · 2019 4

The contact owns a 2019 Cadillac XT5. The contact stated that the vehicle was parked in a parking lot. The contact then shifted the transmission into drive (D), and the engine revved loudly. The contact slightly depressed the accelerator...

Electrical · 2019 4

The passenger interior side door at the bottom towards the back near the backseat, beginning driver seat caught fire. A small tiny hole began melting, and there was flames coming out of it. Within minutes. My entire car was engulfed in f...

Electrical · 2022 4

I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. No...

Electrical · 2024 4

On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wea...

Electrical · 2021 4

The contact owns a 2021 Cadillac XT4. The contact stated that while driving in stop-and-go traffic, the contact rear-ended a vehicle in front. The contact crashed the vehicle at approximately 5 mph; however, the collision caused severe ...

Electrical · 2019 4

MY VEHICLE WAS STRUCK AT APPROX 35 MPH ON THE DRIVER'S SIDE. THE STRIKING VEHICLE DID NOT APPLY THE BRAKES SO THE FULL FORCE OF THE VEHICLE HIT. THE SIDE AIRBAGS DID NOT DEPLOY, LEAVING ME WITH A CONCUSSION AS MY HEAD STRUCK THE DRIVER'S...

Electrical · 2017 4

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJUR...

Electrical · 2017 2

9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicl...

Electrical · 2018 2

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

Electrical · 2017 2

There is an open service bulletin on my car - 17128 Potential Loss of HVAC Control. This loss of control affects the defrost on the vehicle making it very dangerous to drive when it is raining out as it severally reduces visibility.

Electrical · 2017 2

Steering reduced assist drive with care on the dash board . It states drive with caution not sure if this is dangerous or even driveable I am 8 months pregnant and now I don’t have a car I am scared to drive it. Thermostat stopped work...

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