Ram Promaster city Engine Problems
93 owner complaints filed with NHTSA across 6 model years.
Complaints by Year
Worst year: 2017. Best year: 2018.
Owner Reports
A representative sample of complaints filed with NHTSA.
On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes ...
Went to use the brakes and they would not work. Had to swerve into a ditch to stop. ABS and Traction issue.
The contact owned a 2017 Ram 2500. The contact stated that after parking the vehicle in the parking lot of a residential building and turning the engine off, approximately 36 hours later the contact was alerted by the property manager th...
01/29/2020 SUNLIGHT 1 DODGE PROMASTER WITH 9000 MILES AT 9AM PST ERRUPTED IN FLAMES. A SECURITY CAMERA CAUGHT THE EVENT ON CAMERA, 9AM PST. THE VEHICLE SMOKED WHITE SMOKE FROM THE ENGINE COMPARTMENT AREA FOR 20 MINUTES AND ERRUPTED WITH...
MY 2017 DODGE RAM PROMASTER'S ACCELERATOR STUCK WHEN MY VEHICLE WAS PLACED IN REVERSE CAUSING THE VEHICLE TO ACCELERATOR AT FULL THROTTLE AND HIT A STEEL GUARD POLE CAUSE MAJOR DAMAGE TO THE REAR END. WHEN IT WAS PLACED IN DRIVE TO MOV...
COMPONENT FAILED: Left transmission mount bracket and its fasteners on a 2017 RAM ProMaster with 3.6L V6 Pentastar (sales code ERB) and 62TE 6-speed automatic (sales code DG2). At least one bracket-to-transaxle bolt sheared. The bracket ...
The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LI...
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the veh...
I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 m...
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified ...
The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer w...
The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that whi...