2024 Jeep Grand cherokee
The Verdict
The 2024 Jeep Grand cherokee has 232 owner complaints filed with NHTSA. The most reported issues are engine (120 complaints) and electrical (46 complaints). With a Klunk Score of 49/100, it earns a "Proceed with Caution" rating. If you're shopping for a Jeep Grand cherokee, consider the 2025 model year which has 74% fewer complaints.
Safe Bet
The 2025 has 74% fewer complaints
View the 2025 Jeep Grand cherokee dashboard →
Klunk Score: Proceed with Caution
About average for complaint volume. Research the specific issues before buying.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 6
Active safety recalls from NHTSA for this vehicle year.
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearvi...
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's...
Reported Apr 10, 2026
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorr...
Risk
Driving without knowing the vehicle's actual speed increases the risk of a crash.
Remedy
Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer servic...
Reported Apr 10, 2026
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. ...
Risk
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-...
Reported Apr 10, 2026
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall ou...
Risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number ...
Reported Apr 10, 2026
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag d...
Risk
An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Remedy
Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-14...
Reported Dec 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's abi...
Risk
A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy
Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800...
Reported Aug 8, 2024
Get notified if a recall hits this car.
We email you when NHTSA issues a new recall on the 2024 Jeep Grand cherokee. No spam, no marketing.
Under the Hood
Each number is a complaint. Darker = bigger problem.
| Year | Body | Brakes | Electrical | Engine | Transmission |
|---|---|---|---|---|---|
| 2000 | 594 | 487 | 241 | 351 | 167 |
| 2001 | 509 | 241 | 103 | 153 | 110 |
| 2002 | 504 | 162 | 522 | 224 | 49 |
| 2003 | 292 | 64 | 291 | 74 | 30 |
| 2004 | 520 | 155 | 431 | 128 | 47 |
| 2005 | 670 | 74 | 782 | 235 | 225 |
| 2006 | 254 | 51 | 596 | 190 | 154 |
| 2007 | 103 | 26 | 502 | 269 | 159 |
| 2008 | 85 | 14 | 381 | 160 | 63 |
| 2009 | 39 | 2 | 45 | 33 | 19 |
| 2010 | 33 | 10 | 33 | 25 | 16 |
| 2011 | 174 | 273 | 560 | 569 | 55 |
| 2012 | 192 | 255 | 617 | 482 | 68 |
| 2013 | 118 | 134 | 305 | 190 | 43 |
| 2014 | 758 | 227 | 459 | 545 | 375 |
| 2015 | 529 | 29 | 181 | 286 | 312 |
| 2016 | 68 | 14 | 50 | 112 | 62 |
| 2017 | 90 | 21 | 57 | 129 | 64 |
| 2018 | 253 | 51 | 311 | 171 | 47 |
| 2019 | 90 | 95 | 63 | 70 | 35 |
| 2020 | 66 | 12 | 55 | 68 | 23 |
| 2021 | 138 | 24 | 106 | 84 | 42 |
| 2022 | 104 | 18 | 103 | 104 | 24 |
| 2023 | 122 | 20 | 98 | 106 | 21 |
| 2024 | 44 | 13 | 46 | 120 | 9 |
| 2025 | 17 | 3 | 13 | 21 | 6 |
By Category
By Severity
Worst Problems
Compare Against
See how the 2024 Jeep Grand cherokee stacks up against rivals.
Complaints
Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.
The entire rear passenger suspension failed creating over $8k in OEM replacement parts and labor. Less than two months later I am now experiencing the same issues on the drivers side
During a standard service, the servicing dealership (Lester Glenn Jeep, Tom’s River,NJ) failed to perform the mandatory factory electronic scan bleed required for the Electronic Brake Booster (EBB) and ABS/ESC modules. This critical omission left unpurged fluid and internal system aeration trapped deep inside the electronic braking components, severely compromising the vehicle's stopping integrity and creating an immediate safety hazard. The safety omission was caught and documented via a secondary diagnostic scan by another authorized Jeep servicing facility (Pine Belt Jeep, Lakewood,NJ ), which had to perform the corrective electronic scan bleed to restore proper braking functionality and make the vehicle safe for public roads.
After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.
When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to take a look at the issue yet. From what I’ve read it seems like it’s a problem with the multifunction switch in which other 2024 Jeep grand Cherokees had a recall. I don’t abuse my vehicle components. In fact, I’m probably extra careful to use them properly and I use them with ease. My car is still under warranty. Is this something that is typically covered under warranty? I cannot seem to find a recall for the matter. My Vin number returns zero recalls.
06/13/2026: THIRD EPISODE of 2024 Jeep GC Summit (Top of Line) Battery being COMPLETELY DEAD after 3-4 days of no driving. I bought my Jeep in 12/2025!? Another issue that others report is the DIFFICULTY of 'jumping' the battery/engine to give a start. We tried multiple times on the evening of 06/13 to no avail. On Sunday, 06/14, we REVVED the jumper engine to ....7000 or 8000 rpms (on the tachometer) before getting enough power to successfully jump the Jeep. THIS New Vehicle "Dead Electric" is very scary on how it could strand us!!
Went to turn right car kept pushing straight and steering wheel locked up. Also, no airbags were deployed
Continuously losing power while driving. It almost feels like a drop in power and a tug backwards. It’s not the same as regenerative breaking as I am familiar with that concept. Yesterday it responded differently. Instead of losing power there was a burst of power which almost caused me to crash into the vehicle in front of me. Lastly for the last 6 months my car fuel gauge doesn’t work correctly. It gets stuck at half and doesn’t register the gasoline put in til miles later. This has caused me to run out or gas 3 times, something that never happened in my other vehicles.
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving approximately 50 MPH, the engine overheated. The contact stated that the engine warning light was illuminated. The contact stated that the failure was a persistent failure. The contact received notification of NTHSA Campaign Number: 25V766000 (Engine); however, the vehicle was not repaired. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 17,500.
On XXX, at approximately 8:45 AM in [XXX], my wife was driving our 2025 Jeep Grand Cherokee 4xe. She was stopped at a red traffic light and, when the light turned green, proceeded to make a normal left turn through the intersection. While approximately halfway through the intersection, the vehicle unexpectedly displayed a forward collision warning ("BRAKE!") and aggressively applied the Automatic Emergency Braking system. The weather was clear and sunny, and there was no apparent vehicle, pedestrian, obstacle, or other hazard in the Jeep's path that would have justified an emergency braking intervention. The unexpected braking caused the Jeep to decelerate abruptly in the middle of the intersection. As a result, a truck traveling behind the Jeep, at an estimated speed of approximately 10 mph, rear-ended the vehicle. A second vehicle then rear-ended the truck, resulting in a multi-vehicle collision. A police report was filed, and my wife was determined not to be at fault for the accident. We are submitting this report because we are concerned that the unexpected activation of the Automatic Emergency Braking system may represent a serious safety issue that could endanger vehicle occupants and other motorists and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
See attached document for complaint.
On 11 October 2025, I was driving on the Interstate when an error message appeared in the cluster "Active Lane Management (ALM) Unavailable Service Required". The Lane Assistance turned OFF and could not be turned back ON until vehicle was restarted. I called the dealership and requested an appointment. They stated that unless they could repeat the issue, an appointment would be useless. The ALM error message disappeared on restart of the vehicle. On 02 January 2026, I started the vehicle when an error message appeared in the cluster "Auto Emergency Break (AEB) Limited Functionality Service Required". The Lane Assistance turned OFF but could be turned back ON. The vehicle visited the dealership on 13 February 2026 and the AEB error was repeated numerous times on start by dealership personnel. On Monday, 23 February 2026, vehicle was left at dealership for 10 days. They performed numerous software updates and returned vehicle to me on 05 March 2026. On 09 March 2026, AEB Error message appeared in cluster. Took vehicle immediately to dealership and they refused to take it back in for service. They stated Jeep had no idea how to resolve and I had to wait on a solution. AEB message happened again on 14 March 2026, 31 March 2026, 01 April 2026, 05 May 2026, 08 May 2026, 21 May 2026. On 05 May 2026, the AEB error and ALM error appeared on the same day. I drove the vehicle to the dealership and they retrieved error code U045D. Dealership finally agreed to take vehicle back in for service on Monday, 25 May 2026 which is where is still sitting today, 05 Jun 2026. Initially, dealership stated Jeep had release another software update but then 24 hours later they stated they had ordered a new cluster. The new cluster was cancelled by Jeep so they ordered it again. Dealership stated they are waiting on a new cluster to arrive. I have no idea if AEB system works or not which to me is a major safety issue. Also, how can I trust this vehicle ever again!
Unexpected acceleration pulling into parking spot which caused significant damage to my vehicle and vehicle in front of my vehicle. The hybrid battery was on low and witness outside of vehicle indicated it was making loud whining noise before collision. Filed a complaint with Stellantis. They did nothing. They did not check the hybrid system or software controlling the hybrid system.
Subject: 2024 Jeep Grand Cherokee 4xe Safety Defects, Recall Failures, and Loss of Safe Vehicle Use Complaint Narrative: I am the owner of a 2024 Jeep Grand Cherokee 4xe plug-in hybrid vehicle manufactured by FCA US LLC / Stellantis. I am filing this complaint due to ongoing safety-related defects and recall-related concerns affecting the vehicle, including repeated recalls, reduced confidence in vehicle safety, loss of vehicle use, and concerns regarding battery system reliability and fire risk. My vehicle has been subject to multiple recalls and/or service campaigns involving the high-voltage battery system and related charging/safety systems. These recalls and warnings have created serious concern regarding the safe operation, charging, parking, and ownership of the vehicle. Specific concerns include: Repeated recall notices affecting vehicle safety Concerns regarding high-voltage battery failure and/or fire risk Instructions or warnings affecting normal use of the vehicle, including charging limitations and parking restrictions Significant inconvenience and loss of use Time spent at dealership service departments for inspections, software updates, or attempted remedies Recent, additional recall 78C/NHTSA 25V-766 Reduced reliability and diminished confidence in the safety of the vehicle Potential diminished resale value due to ongoing recall history The repeated nature of these issues raises concerns that the remedies may not fully resolve the underlying defects. As an owner, I no longer feel confident in the long-term safety and reliability of this vehicle. I request that NHTSA continue investigating the safety and effectiveness of the recall remedies affecting Jeep 4xe plug-in hybrid vehicles and evaluate whether consumers are receiving adequate permanent repairs and protections. Vehicle Information: 2024 Jeep Grand Cherokee 4xe Date Purchased: July 2024 Dealership(s) involved Lager Jeep Mankato Lager Jeep of Mankato
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked and un intended in a parking lot the vehicle passenger side rear coil spring detached independently No warning lights illuminated. A dealer was contacted. The vehicle was towed to the dealer where it was dignoased that rear coil spring needed to be replaced. The contact related the failure to the NHTSA Campaign Number: 26V051000(SUSPENSION) however the VIN was not included in the recall. The manufacturer was notified of the failure and they informed him NHTSA adds VIN's to recalls . The failure mileage was 74,265.
since recalled was published Nov2025, no remedy has been taken, and manufacture seems not prepare to repair the issue which is a big safety concern
On 5/11/26 at approximately 7:40pm, I was driving a leased 2024 Jeep Grand Cherokee in [XXX] , turning left at the busy intersection of [XXX] and [XXX] . I was in the outside lane of a double left-turn lane with a green left-turn arrow, while opposing traffic was also moving through the intersection in its own turn movement. In the center of the intersection, the vehicle suddenly activated Forward Collision Warning and then Auto Emergency Braking without warning, even though I was lawfully proceeding through the turn. The vehicle stopped abruptly and forcefully in the middle of the intersection, leaving my car stranded in active traffic. I braced for a rear-end collision, which surprisingly did not occur as there must not have been another car behind me After the sudden stop, I was unable to shift the vehicle back into Drive for several seconds. By the time I was able to move the car again, the light had turned red and other lanes of traffic were beginning to proceed. This created an immediate risk of a serious collision from cross traffic or vehicles approaching from behind. The force of the unexpected stop was strong enough to cause neck pain. By chance, no other vehicle struck my car, but this was a near-miss event with clear potential for severe injury or death. I no longer feel safe driving this vehicle. In addition, this vehicle has had multiple recalls and other issues, which heightens my concern that this may be part of a broader safety defect involving the Forward Collision Warning, Auto Emergency Braking, or related electronic control systems. I am requesting that NHTSA investigate whether the 2024 Jeep Grand Cherokee can falsely detect a collision risk during a lawful left turn and improperly engage automatic braking or otherwise prevent the driver from promptly returning the vehicle to Drive. Relevant documentation can be provided, including VIN, mileage, service records, recall history, and any dealer inspection results INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part required to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were currently backordered. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure; however, the contact expressed concern that the failure could prevent the vehicle from charging properly.
The Active Lane Management (ALM) and Auto Emergency Braking (AEB) systems on this 2024 Jeep Grand Cherokee 4xe fail repeatedly while the vehicle is in motion at highway speeds. The defect began at 384 miles. The ALM system will silently disable itself, and the AEB system forces the vehicle to display an 'AEB Limited Functionality Service Required' warning. Following six distinct repair attempts, the authorized servicing dealer (Eide Chrysler) stated in writing via text message on March 5, 2026, that this is a 'known issue' and that FCA engineering currently has 'no fix' available. The manufacturer has attempted to dismiss the ongoing hardware failure as a resolved hybrid battery software recall, but the collision avoidance systems remain actively defective. Because the steering overcorrection and sudden loss of emergency braking present an immediate crash risk, the vehicle is unsafe to operate.
Involved in a motor vehicle accident front end damage with all airbags deployed. The passenger front seat dislodged during the accident, causing the passenger and the seat to be pressed up against the glove compartment leading to injury to passenger severe bruising and burns all up and down both legs lacerations to right ankle requiring the use of crutches.
232 total