2020 Mercedes-benz Metris
The Verdict
The 2020 Mercedes-benz Metris has no owner complaints on file with NHTSA. With a Klunk Score of 100/100, it earns a "Smooth Ride" rating.
This is the cleanest year on record. Nice pick.
Klunk Score: Smooth Ride
This vehicle year has significantly fewer complaints than average. A reliable choice.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 2
Active safety recalls from NHTSA for this vehicle year.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags ...
Risk
An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's...
Reported Jun 2, 2026
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the r...
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service...
Reported Nov 7, 2025
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Under the Hood
Each number is a complaint. Darker = bigger problem.
Complaints
No complaints match your filters.