Lincoln Nautilus Body Problems
100 owner complaints filed with NHTSA across 7 model years.
Complaints by Year
Worst year: 2019. Best year: 2023.
Owner Reports
A representative sample of complaints filed with NHTSA.
1. Vehicle Purchase I purchased a 2020 Lincoln Nautilus Reserve from Carvana on February 2, 2026. The vehicle was delivered to me on February 8, 2026. The vehicle was represented as inspected and safe to drive. Within 20 days of ownershi...
More than once while driving, the 48inch dashboard screen and the center touch screen, and power steering and the majority of electrical components would cease to work at all once and without warning. Essentially, the car goes "dark" lik...
The automated parking assist function malfunctioned. I will attach the video. Lincoln claims that the auto functioned as designed.
The contact owns a 2021 Lincoln Nautilus. The contact stated that while his wife was pulling into a parking space, the vehicle abruptly accelerated, crashing into the handicap pole sign. There were no injuries. No air bags were deployed....
Drivers front door inner sheet metal structure has failed/torn at the check arm mounting points under normal operating conditions.. safety hazard. Dealership and Lincoln will not take full responsibility after known structural defect exi...
The driver's front door check-arm (door stay) mounting area has cracked: the reinforcement spot welds around the door check/hinge mounting point failed and the sheet metal is torn, as shown in the attached photos. There is a loud popping...
Noticed cracking sound when opening and closing front drivers door. Subsequently discovered same issue on Ford Edge (recall in place) and many other owners having same problem (FaceBook posts).
Door check is broken in high winds the door pulled out my hand. Could have injured someone of that person was standing near the opening path of the door.
The contact owns a 2019 Lincoln Nautilus. After several days of rain, there was moisture inside the vehicle. The contact detected a foul odor and discovered water on the floorboard. A box in the rear of the vehicle was covered in water, ...
Both of the front doors have developed loud popping noises while opening and closing. A temporary fix was done by Lincoln on the passenger front door (at my expense) and the driver door is not having the same issue. Vehicle not under w...
Both front doors were replaced under warranty, as the point where the hinge stop attached to the doors, was making a loud cracking sound. The dealer found that the internal metal of the doors was seperating. Our car was fixed at 48,00...
The driver's side door is cracked at the door hinge assembly. This is a widely documented defect. My door cracked at 50,000 miles. There are thousands of 2019-2024 Nautilus's with this defect. Lincoln wants $5,000 to replace the door. ...