2019 Buick Encore

Loss of acceleration due to cracked turbo boost. I guess you need a special 2019 vin # to be included in a recall. Recall for 2017 2018 and a select few 2019 very disappointed with this big repair job that is a known problem. I'm done with Buick.

Turbo boost failed. shows recalls for this issue on 2018 and 2019 Buick Encores, but GMC states mine is not covered.

92,000 miles my catalytic convertor went bad, had for 5 years. This resulted in lag when trying to accelerate and pull out in traffic. It cost $3,000 to fix as well as the turbocharger being broke. The blind spot detection to passenger side mirror stays on at all times and should only come on when there is an object detected in the right side blind area. I'm [XXX] old and have never ever has a catalytic convertor go bad. Buick should be responsible for these repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On XXX, at approximately 1:00 p.m., my 2019 Buick Encore unexpectedly caught fire while I was operating it in [XXX]. Prior to the fire, I experienced abnormal symptoms, including the vehicle failing to restart, a hissing sound, smoke coming from the engine compartment, and then visible flames. The smoke changed from black to white and then green before the fire intensified. I safely exited the vehicle before the fire spread. The exact component that failed is unknown. Based on my observations, the fire appeared to originate from the engine compartment or underneath the front of the vehicle. The vehicle was declared a total loss. This incident placed my safety at serious risk because the fire occurred without warning while I was using the vehicle. Had I not exited when I did, the outcome could have been much worse. The incident also created a hazard to nearby motorists and anyone in the surrounding area. The problem has not been reproduced because the vehicle was destroyed by the fire. The vehicle was inspected by General Motors after the incident as part of a product allegation investigation. General Motors later informed me that it found “no merit” to my product allegation but refused to disclose the basis for its conclusion, stating that its investigation materials are confidential and proprietary. As a result, I still have not been provided with an explanation for what caused my vehicle to catch fire. I am submitting this complaint because I believe an unexpected vehicle fire is a significant safety concern that should be documented and evaluated. If other owners have experienced similar inci INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FRONT RADIATOR COLLANT OVERFLOW EXPANION TANK W/CAP & SENSOR FLUID LEVEL GETS EXTREMELY LOW AND SETS OFF A DASHBOARD MESSAGE STATING ENGINE OVERHEATING - ONCE I FILL UP THE COLLANT THE LIGHT GOES OFF THIS CONTINUALLY OCCURS EVERY FEW WEEKS/MONTHS WHAT IS CAUSING THIS TO OCCURED? I HAD IT SERVICED AND A LEAK HAS NOT BEEN DETECTED 2019 BUICK ENCORE AWD

Car purchased new in Nov 2018. Within 3 years needed a turbocharger replacement. At this time this was covered under warranty. Recently had to undergo replacement for the turbocharger again. This time it was not covered under the warranty. In researching this problem I saw that in Feb of 2024, Buick extended the warranty on the Buick 2017-2018 Encores, due to a manufacturer defect in the turbocharger. This add'lwarranty covered the cost of the repair & was good for up to 120,000 miles. Since we purchased the car in 2018, the parts used to build it had to be the same as those used on 2018 Encores. Asking to see what we can do to see if this car, under these circumstances qualifies for the recall.

Car has airbag light on. The car keeps leaking which then caused damage to my spark plugs and coil pack. It then led to the O2 sensors being burned. It has been at the dealership multiple times within a 3-week time frame. The low fuel light comes on when it is on a full tank, then it begins to hesitate and the car lunges forward when at a complete stop. Tires act like they cannot keep traction when all 4 tires are brand new and front rotors and brakes have been replaced. Yes, all my concerns have been brought to many dealerships' attention. It is unsafe and unreliable. The dealership said they could not replicate the issue but once I get back into my car it starts up.

My check engine light continues to turn on and the code is related to the wastegate actuator/turbo charger. My car is running rough and doesn't accelerate properly. It sometimes rocks back and forth when I try to accelerate. Which is a KNOWN PROBLEM WITH BUICK. GMC REFUSES TO RECALL THIS WELL DOCUMENTED ISSUE. And naturally, it becomes an issue after the warranty expires. Mileage: 67,067

3 leaks in oil cooler. When mech got in to do the repairs, they noticed the turbo was cracked. Replaced it with new turbo which also failed. After the second new turbo was installed the car ran fine for about a day and now the turbo continuously stalls while driving it.

Car sputtered and slowed on expressway, turbo failed. Recalls issued 2016 and 2017, then reissued 2020 to 2023, same turbo, 2019 was exempted

SUV has ran hot and had it towed on 3 separate occasions when this happened. Had thermostat and water pump replaced. Not fixed. Coolant keeps running out if bottom of suv. It is at dealership and blown head gasket and probably much worse. Apparently these models have something wrong with cooling system. The engine cost will be about what I owe on it. Buick needs to pay for another engine for my SUV. I have a warranty but they won’t honor the engine replacement and I’m out of a vehicle.

Driving down the road and car became sluggish to respond/accelerate and could barely operate at slow speeds or not be able to go. Thankfully at this time I was close to home and not on the highway but was leaving on a long trip with areas of no service and isolation and temps in the -20F could be a very dangerous situation. There were no warning lights on at all. But I own a code reader and hooked it up anyways and got code P0299. Took it to a small local repair shop and will include their report as a file because I don't understand all of it but this is a known issue/defect from the manufacturer with a technical bulletin out about it with a fix for it. Was never notified of this at purchase or since. Then took to the manufacturer dealership to try and get them to fix it but they won't and want more money than the small shop. Feel misled when headquarters said yea we should cover that move it to a dealership.

The contact owns a 2019 Buick Encore. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, with the odor of burning oil inside the cabin of the vehicle, before the vehicle stalled. The vehicle was taken to a dealer who diagnosed the vehicle and determined that the valve cover, intake manifold, and oxygen sensors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 63,360

The contact owns a 2019 Buick Encore. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a private mechanic, who diagnosed the vehicle with a blown turbo charger caused by low oil pressure. The contact stated that the turbo charger was previously replaced due to the same failure. The contact stated there was a recall for the for 2017-2018 Buick Encore for the same issue; however, the 2019 model year was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,500.

turbo charger and catalytic convertor both failed at 50k miles. the 2017 and 2018 buick encores have a safety recall for turbochargers but the 2019 was not included in that recall despite it having the exact same engine and turbocharger.

Turbocharger gasket failed resulting in leaking coolant and overheating of engine. Damages resulted turbocharge replacement and replacement of water outlet in $4463.43 repair bill.

The contact owns a 2019 Buick Encore. The contact stated that after the vehicle was stopped, the gear shift lever was stuck in park(P). After several attempts, the contact was able to move the gear shifter lever. The contact stated that the drive back to the residence was rough. Two or three days later, the gear shift lever failed to function as intended. The service warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and retrieved DTC: P171D (For transmission pressure issue and oil leak). The vehicle was not repaired. The vehicle was taken to the dealer, where the contact was provided with the same DTC and informed that the transmission had failed and was leaking fluid. The vehicle was not repaired due to the cost. Upon further investigation, the contact learned that the failure might be related to missing bolts on the transmission accumulator. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

When I'm driving sometimes the car seems like it's about to cut off or something & the check engine light plus stabilizer track message bones on & I start losing power & it's happened more than 10 times ! I let the car sit for a few minutes & it works !

The contact owned a 2019 Buick Encore. The contact stated that while her daughter was driving at 35 MPH, another vehicle failed to yield at a left turn, driving northbound, and crashed into the contact's vehicle on the front driver's side. The air bags did not deploy upon impact. The contact's daughter and granddaughter were both injured and were later treated at the local hospital for soreness in various parts of their body. Both occupants sustained emotional trauma as a result of the accident. The other driver was also injured as a result of the accident and was transported to the hospital by ambulance; their injuries are unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it was deemed a total loss. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was destroyed. The failure mileage was approximately 135,000.

85,000 miles bought new. Was having hesitation and power issues, experienced increased fatigue the longer I drove. Took it in for service at 85,000 miles and the turbo PVC valve was bad as well as the catalytic converter. I’ve never had a catalytic converter go bad on any vehicle in my 42 years of driving. Cost = $2,000 for just the catalytic converter and extended warranty covered. Advised at time of being repaired that blind spot monitoring on right side of passenger mirror was malfunctioning. The dealer insisted I make a separate appointment which is another $100 co-pay so they can fix it. I was told the insurance company may delay or deny the claim. I know that can’t be true but my boyfriend has cancer and need the vehicle back asap for his treatment transportation. Sounds like problem with Encore.