2014 Buick Lacrosse
The Verdict
The 2014 Buick Lacrosse has 62 owner complaints filed with NHTSA. The most reported issues are body (29 complaints) and electrical (21 complaints). With a Klunk Score of 84/100, it earns a "Smooth Ride" rating. If you're shopping for a Buick Lacrosse, consider the 2019 model year which has 90% fewer complaints.
Safe Bet
The 2019 has 90% fewer complaints
View the 2019 Buick Lacrosse dashboard →
Klunk Score: Smooth Ride
This vehicle year has significantly fewer complaints than average. A reliable choice.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 5
Active safety recalls from NHTSA for this vehicle year.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with au...
Risk
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehi...
Remedy
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may c...
Reported Apr 10, 2026
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 a...
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. ...
Reported Oct 7, 2017
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade ...
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. ...
Reported Aug 9, 2016
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's do...
Risk
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear...
Remedy
GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may cont...
Reported Dec 6, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7...
Risk
If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners...
Reported Aug 5, 2014
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Under the Hood
Each number is a complaint. Darker = bigger problem.
By Category
By Severity
Worst Problems
Complaints
Auto insurance company informed safety regulations due to recalls on this vehicle.
I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.
The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
When i put my car in park it still roles
2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness
1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I was told that it was a safety issue by the dealership because the switch could have started a fire. The mechanic had it smoking during the diagnosis. He did not want to put it back together until repaired. 3. The dealer was the one that diagnosed it. 4. The problem was not reported to any other agency. 5. There were no warning signs or messages before the motor failed and the switch burned up. I am also have problems with the radio where it doesn’t now shut off when the drivers side door is opened. It also started when the window motor stopped working. I believe that it all related. I will be calling the dealership back to voice that concern as well. I am very lucky that there wasn’t a fire after I keep trying to get the window to roll down.
Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022
The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.
Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair—no manufacturer (other than GM repair), police or insurance representative was involved. A message saying “Power steering assist needs service” appeared on the dash 5 to 8 seconds before the steering went out.
The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.*JB
SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF
VEHICLE HAS 112,000 MILES, ATTEMPTED TO REPLACE THE TIRES & WAS TOLD THAT THE WHEELS ARE NO GOOD, THE CHROME IS PEELING, THEREFORE WHEN THE OLD TIRES WERE REMOVED, THE CHROME FELL OFF, THEREFOR WHEELS WON'T HOLD AIR! DEALER INSPECTED & TOLD ME IT'S OUT OF WARRANTY & THE COST WOULD BE 4600,00. I'M TOLD THIS IS VERY COMMON WITH THESE WHEELS! DEALER IS JIM CURLEY, LAKEWOOD, NJ. HAD A SECOND TIRE SHOP LOOK AT THE WHEELS & THEY CONFIRMED THIS PROBLEM EXISTS WITH THESE WHEELS!
GM USED MAGNETIC RIDE CONTROL FRONT AND REAR SHOCKS IN THIS 2014 MODEL YEAR BUICK LACROSSE. THEY HAVE FAILED, SEIZED UP AT 63,000 MILES. DUE TO THE FAILURE OF THE SHOCK (STIFFNESS) THIS WILL LEAD TO UNDUE DAMAGE TO TIRES, RIMS, STEERING AND SUSPENSION COMPONENTS WHICH IN TURN COULD LEAD TO CATASTROPHIC MECHANICAL FAILURES, PROPERTY DAMAGE AND BODILY INJURIES. REPLACEMENT COST IS CLOSE TO $4000 WITH OEM PARTS.
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT BOTH REAR DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT CALLED SPITZER CHEVROLET COMPANY( 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) WHERE SHE INFORMED A SERVICE MANAGER ABOUT THE FAILURE. SHE WAS TOLD THAT A REPRESENTATIVE WOULD CALL HER BACK, SHE NEVER RECEIVED A CALL BACK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND AGAIN WAS INFORMED THAT A REPRESENTATIVE WOULD CALL BACK AND AGAIN SHE DID NOT RECEIVE A CALL BACK. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
FACTORY WHEEL RIMS CONSTANTLY LOOSE AIR AT THE EDGE/ NEED OF THE RIMS. AFTER ATTEMPTS TO RESOLVE THE PROBLEM HAD FAILED. SOME RESEARCH, APPARENTLY THIS IS A COMMON ISSUE WITH THESE FACTORY RIMS. THE ISSUE IS, RIM MATERIAL DETERIORATION/ PITTING AT THE TIRE NEED AREA. ADDING AIR EVERY WEEK. WHY WOULD THIS NOT BE A SAFETY ISSUE?
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