2021 Cadillac Escalade
The Verdict
The 2021 Cadillac Escalade has 95 owner complaints filed with NHTSA. The most reported issues are engine (66 complaints) and body (14 complaints). With a Klunk Score of 75/100, it earns a "Solid Pick" rating. If you're shopping for a Cadillac Escalade, consider the 2001 model year which has 96% fewer complaints.
Safe Bet
The 2001 has 96% fewer complaints
View the 2001 Cadillac Escalade dashboard →
Klunk Score: Solid Pick
Fewer complaints than most vehicles. Generally dependable, but check the top problems below.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 8
Active safety recalls from NHTSA for this vehicle year.
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fu...
Risk
A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
Remedy
Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at...
Reported Apr 10, 2026
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with...
Risk
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil f...
Reported Apr 10, 2026
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon...
Risk
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy sof...
Reported Apr 10, 2026
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat ...
Risk
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
Remedy
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, ...
Reported Apr 10, 2026
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may ...
Risk
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1...
Reported Apr 10, 2026
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fu...
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-102...
Reported Apr 10, 2026
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that re...
Risk
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
Remedy
Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim o...
Reported Nov 8, 2022
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) ma...
Risk
Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
Remedy
Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer se...
Reported Mar 11, 2022
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Under the Hood
Each number is a complaint. Darker = bigger problem.
| Year | Body | Brakes | Electrical | Engine | Transmission |
|---|---|---|---|---|---|
| 2000 | 30 | 11 | 15 | 22 | 5 |
| 2001 | 1 | 1 | 0 | 1 | 0 |
| 2002 | 46 | 54 | 20 | 17 | 12 |
| 2003 | 34 | 28 | 27 | 19 | 4 |
| 2004 | 18 | 22 | 41 | 12 | 10 |
| 2005 | 6 | 10 | 21 | 17 | 8 |
| 2006 | 4 | 5 | 6 | 8 | 1 |
| 2007 | 58 | 7 | 156 | 55 | 8 |
| 2008 | 23 | 0 | 120 | 18 | 6 |
| 2009 | 9 | 1 | 34 | 12 | 2 |
| 2010 | 7 | 2 | 29 | 3 | 2 |
| 2011 | 14 | 2 | 45 | 1 | 2 |
| 2012 | 7 | 4 | 10 | 4 | 1 |
| 2013 | 6 | 0 | 6 | 3 | 4 |
| 2014 | 5 | 0 | 11 | 4 | 0 |
| 2015 | 29 | 5 | 14 | 35 | 23 |
| 2016 | 31 | 4 | 17 | 33 | 19 |
| 2017 | 16 | 15 | 11 | 33 | 14 |
| 2018 | 2 | 3 | 4 | 10 | 2 |
| 2019 | 5 | 0 | 2 | 17 | 1 |
| 2020 | 1 | 1 | 1 | 8 | 3 |
| 2021 | 14 | 4 | 7 | 66 | 4 |
| 2022 | 3 | 0 | 4 | 76 | 2 |
| 2023 | 9 | 4 | 3 | 121 | 6 |
| 2024 | 2 | 3 | 2 | 40 | 4 |
| 2025 | 0 | 2 | 5 | 12 | 1 |
By Category
By Severity
Worst Problems
Complaints
There is internal engine failure. Yes it is available for inspection. My safety as well as others were at risk when the engine started to fail, without warning, causing my car to jolt and briefly lose control of steering. If complete engine failure happened while driving, I would not have control over my car. My life and other's lives would severely be at risk. Car has been inspected and confirmed engine failure. Car is unable to be driven as we do not want to put anyone else at risk or make the problem worse. Car will be towed on Monday. There was absolutely no warning of this occurring. The symptoms first appeared while driving and the incident happened shortly after. There was a loud noise followed by my car being jerked traffic. I immediately pulled over until I could get my car safely home. When inspected the car was ticking with brief knocking noises. The ticking continued while the knocking noise became more abrupt and frequent.
After soft-close, left-side passenger door won't open. Not form the outside, not from the inside. Happened before about a year ago. logged into dealer system but the were unable to identify (and correct) the issue. This presents a big hazard in case of an accident, roll-over etc - unable to exit the vehicle swiftly.
While driving in a heavy rainstorm on October 15, 2026, the vehicle hydroplaned and every brake warning light came on at once, and the dashboard displayed a message that the brake system had failed and the brakes did not work. I believed I had no brakes while crossing a river bridge and thought I was going to die. The brakes actually worked and I got home, but a vehicle should never tell a driver its brakes have failed when they have not, especially in an emergency. All brake warning lights stayed on after I parked. The vehicle has not yet been inspected for this failure.
The contact owns a 2021 Cadillac Escalade. The contact stated that while driving at 35 MPH, the vehicle completely stalled. The check engine warning light was flashing, and the Stability, Parking, and Collision warning lights were illuminated alongside several other unknown alerts. The vehicle was towed to a dealer, where two failed lifters were initially replaced. However, due to an abnormal sound, the vehicle was returned to the dealer, where the engine was replaced with a remanufactured engine. The manufacturer was notified of the failure by phone. The failure mileage was approximately 67,300.
Started car and all of sudden shaking, loss of power, flashing engine light and punch of flashing warnings. The car is being towed to cadillac dealer!
With just over four years of service, backup camera driver assistance system began to fail, with it working intermittently and eventually going completely dark. This being a safety feature, the warranty ought to cover it but manufacturer argues not. We understand many other Cadillacs have the same problem.
On Saturday August 16, 2026, my family and I were in Laredo Texas and when we were driving on the freeway the motor blew out on my 2021 Cadillac escalade. One month before this occurred the dealership contacted me to replace the oil to a thicker oil because my trucks vin was on the recall and replacing the oil would help fix the issue. Replacing the oil did not fix this issue.
There was knocking and stalling happening. I looked up the issue and saw that there was a recall on all 2021 Cadillac escalades with my exact engine. Unfortunately my vin did fall in the recall but I have the same issues and now my car has been at the service station for almost 2 weeks trying to figure this out and get the situation taken care of.
The same exact engine make and model was recalled and mine didnt fall under it but I am having the same exact issues. And now my car is in the shop and im having to pay an outlandish amount of money to get my car fixed from a known recall on my exact vehicle and engine.
My husband and I were on the toll when the steering wheel completely unattached.
The engine started clicking and rumbling out of no where. I have done every maintenance protocol since buying and was told there was a recall on all of these engines. Somehow mine is not covered in the recall?
My vehicle died in the middle of an intersection, I was stranded in the intersection, I could not put it in neutral to move it out of the way. Luckily I was in town and not on the freeway. That is my issue. My cadi had to be dragged onto a tow truck bed and dropped at my local gm dealer in wabash. The reason it died was the fuel module. But not being able to move my vehicle out of the way is so very dangerous.
My car has 79k miles and it just went in for a new transmission. I was out of town and the transmission went out along with starter
Driving my 2021 Escalade on interstate and engine began emitting sudden, loud metallic tapping. Oil pressure dropped off and a reduced power warning came on HUD. Acceleration dropped off, forcing him to coast dangerously across three lanes of traffic to the shoulder. Coasted to dealership—-somehow the VIN didn’t fall within the 2021-2024 recall despite exhibiting the exact same failure. Catastrophic engine failure needing full engine replacement.
Vehicle was sent the dealership 4 times since 2024 for leaking oil. Was told it was a rear main seal each time. Dealership said they replaced it and 2 weeks later the vehicle leaks again. It is now at the dealership and they tell us the crankshaft failed.
Bought a 2021 Escalade and at 50,000 miles it turned off at the middle of intersection while riding with my kids taking them to basketball. I had it towed to Cadillac they said it needed a new battery I left with new battery and broke down on the interstate while trying to pick up kids from school. I then had the car towed back to shop where they then said two days later I needed a new motor and that my warranty would not cover that and I’d have to pay 25,000-30….even though I just bought the car for 100,000….i towed it to RK Chevrolet where I waited for Over a YEAR. I had to buy a used car because I was never offered or able to use a loaner. My Cadilliac then got hit at the shop by a uber driver and the whole front in had to be fixed. I got my car back in November 2025 it’s now August 2026 9 months later it is back in the shop for motor and transmission issues with check engine light on. I am a hard working mother and I have spent more money on a car in my life. As a mother with kids to not have a car is a problem but the worst is the lack of help I have received. I would love any help in what I should do as this has been a nightmare. Please send or give me any advice I would greatly appreciate it.
On the day I was driving my 2021 Escalade had completely stopped in the middle of traffic , the vehicle was looked over by a certified mechanic and stated that it was at the full level of oil 0w-20 as stated to be put in by gm on the oil cap he stated that the motor L87 which is in my vehicle is under recall for this reason it the motor has put I and my child in complete danger in the middle of a busy street with the vehicle unable to move at all I stay on top of all vehicle maintenance and all recalls and was not informed that this motor was under recall for seizure I would like for the NHSTA to place this vehicle motor and others that are not informed of this information to please notify and rectify the issue because this has put me and my child and me being a pregnant mom in complete danger due to GM .i had no symptoms or problems or lights messages on my dash board the vehicle just abruptly stopped and scared me and my child .
See attached document for complaint.
On 7/14/26, I scheduled Escalade to be serviced at local dealership (MT) when A/C went out on drivers/middle vents and I noticed a faint ticking noise under hood. Was told engine lifters were damaged & needed to be replaced. Service was completed 7/21 and I picked it up that evening. On [XXX] my husband and I departed for San Diego; stayed overnight in St George UT. On [XXX] around [XXX] pm, I was driving in second from left lane on [XXX] San Bernadino area. I braked quickly as traffic from far left lane merged right to avoid debris from a refrigerator that had shattered all over the highway. The Escalade engine failed and shut off without warning or any indicators. I tried several times & could not restart the vehicle; therefore I could not shift the vehicle into Neutral so it could at least be pushed off the highway. My husband immediately called 9-1-1 and requested assistance. I frantically searched the internet for a way to shift to neutral when there is no power to the vehicle, and discovered the manual neutral override is under the vehicle. It was impossible for us to attempt that in this situation. All we could do was sit in the middle of the freeway with our hazard lights on and pray while we waited for law enforcement to arrive while heavy fast-moving traffic flew around us, honking and cursing at us to "get out of the way". This was a very perilous situation and our lives were endangered. We were helpless until CHP officers arrived on scene, followed by a tow company. The vehicle was towed to the closest dealer service center. We were told four days later that the entire engine needed to be replaced. It remains at the CA dealership while we fight with GM Warranty to have it shipped to MT. If the engine failure recall was dealt with appropriately as promised by GM, this would have been avoided altogether. **Note: Escalade passed engine recall inspection 10/9/25; was 'upgraded' to 40W oil. Regular service/oil changes completed 1/23/26 and 6/8/26. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Cadillac Escalade. The contact stated that while approaching a red light and slowing down, there was a knocking sound coming from the vehicle, and the vehicle failed to properly accelerate. The vehicle was immediately driven to the local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V274000(ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.
95 total