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2021 Cadillac Escalade

The Verdict

75 Solid Pick

The 2021 Cadillac Escalade has 95 owner complaints filed with NHTSA. The most reported issues are engine (66 complaints) and body (14 complaints). With a Klunk Score of 75/100, it earns a "Solid Pick" rating. If you're shopping for a Cadillac Escalade, consider the 2001 model year which has 96% fewer complaints.

Safe Bet

The 2001 has 96% fewer complaints

View the 2001 Cadillac Escalade dashboard →

75

Klunk Score: Solid Pick

Fewer complaints than most vehicles. Generally dependable, but check the top problems below.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

Recalls 8

Active safety recalls from NHTSA for this vehicle year.

25V619000 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fu...

Risk

A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.

Remedy

Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at...

Reported Apr 10, 2026

25V274000 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with...

Risk

Engine failure increases the risk of a crash.

Remedy

Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil f...

Reported Apr 10, 2026

24V797000 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon...

Risk

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy sof...

Reported Apr 10, 2026

21V190000 SEAT BELTS

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat ...

Risk

A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.

Remedy

GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, ...

Reported Apr 10, 2026

22V036000 POWER TRAIN:DRIVELINE:DRIVESHAFT

General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may ...

Risk

Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1...

Reported Apr 10, 2026

21V739000 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fu...

Risk

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-102...

Reported Apr 10, 2026

22V617000 SEAT BELTS:CRITICAL FASTENERS

General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that re...

Risk

A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.

Remedy

Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim o...

Reported Nov 8, 2022

22V827000 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) ma...

Risk

Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.

Remedy

Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer se...

Reported Mar 11, 2022

Get notified if a recall hits this car.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
2000301115225
200111010
20024654201712
2003342827194
20041822411210
200561021178
200645681
2007587156558
2008230120186
20099134122
2010722932
20111424512
2012741041
201360634
2014501140
2015295143523
2016314173319
20171615113314
2018234102
2019502171
202011183
20211447664
2022304762
20239431216
2024232404
2025025121

By Category

Engine
66
Body
14
Electrical
7
Brakes
4
Transmission
4

By Severity

1
46
2
44
4
5

Worst Problems

Complaints

Engine 2

There is internal engine failure. Yes it is available for inspection. My safety as well as others were at risk when the engine started to fail, without warning, causing my car to jolt and briefly lose control of steering. If complete engine failure happened while driving, I would not have control over my car. My life and other's lives would severely be at risk. Car has been inspected and confirmed engine failure. Car is unable to be driven as we do not want to put anyone else at risk or make the problem worse. Car will be towed on Monday. There was absolutely no warning of this occurring. The symptoms first appeared while driving and the incident happened shortly after. There was a loud noise followed by my car being jerked traffic. I immediately pulled over until I could get my car safely home. When inspected the car was ticking with brief knocking noises. The ticking continued while the knocking noise became more abrupt and frequent.

9d ago
Electrical 1

After soft-close, left-side passenger door won't open. Not form the outside, not from the inside. Happened before about a year ago. logged into dealer system but the were unable to identify (and correct) the issue. This presents a big hazard in case of an accident, roll-over etc - unable to exit the vehicle swiftly.

10d ago
Brakes 2

While driving in a heavy rainstorm on October 15, 2026, the vehicle hydroplaned and every brake warning light came on at once, and the dashboard displayed a message that the brake system had failed and the brakes did not work. I believed I had no brakes while crossing a river bridge and thought I was going to die. The brakes actually worked and I got home, but a vehicle should never tell a driver its brakes have failed when they have not, especially in an emergency. All brake warning lights stayed on after I parked. The vehicle has not yet been inspected for this failure.

11d ago
Engine 2

The contact owns a 2021 Cadillac Escalade. The contact stated that while driving at 35 MPH, the vehicle completely stalled. The check engine warning light was flashing, and the Stability, Parking, and Collision warning lights were illuminated alongside several other unknown alerts. The vehicle was towed to a dealer, where two failed lifters were initially replaced. However, due to an abnormal sound, the vehicle was returned to the dealer, where the engine was replaced with a remanufactured engine. The manufacturer was notified of the failure by phone. The failure mileage was approximately 67,300.

12d ago
Engine 1

Started car and all of sudden shaking, loss of power, flashing engine light and punch of flashing warnings. The car is being towed to cadillac dealer!

17d ago
Body 2

With just over four years of service, backup camera driver assistance system began to fail, with it working intermittently and eventually going completely dark. This being a safety feature, the warranty ought to cover it but manufacturer argues not. We understand many other Cadillacs have the same problem.

20d ago
Engine 1

On Saturday August 16, 2026, my family and I were in Laredo Texas and when we were driving on the freeway the motor blew out on my 2021 Cadillac escalade. One month before this occurred the dealership contacted me to replace the oil to a thicker oil because my trucks vin was on the recall and replacing the oil would help fix the issue. Replacing the oil did not fix this issue.

1mo ago
Engine 2

There was knocking and stalling happening. I looked up the issue and saw that there was a recall on all 2021 Cadillac escalades with my exact engine. Unfortunately my vin did fall in the recall but I have the same issues and now my car has been at the service station for almost 2 weeks trying to figure this out and get the situation taken care of.

1mo ago
Engine 1

The same exact engine make and model was recalled and mine didnt fall under it but I am having the same exact issues. And now my car is in the shop and im having to pay an outlandish amount of money to get my car fixed from a known recall on my exact vehicle and engine.

1mo ago
Body 4

My husband and I were on the toll when the steering wheel completely unattached.

1mo ago
Engine 2

The engine started clicking and rumbling out of no where. I have done every maintenance protocol since buying and was told there was a recall on all of these engines. Somehow mine is not covered in the recall?

1mo ago
Engine 2

My vehicle died in the middle of an intersection, I was stranded in the intersection, I could not put it in neutral to move it out of the way. Luckily I was in town and not on the freeway. That is my issue. My cadi had to be dragged onto a tow truck bed and dropped at my local gm dealer in wabash. The reason it died was the fuel module. But not being able to move my vehicle out of the way is so very dangerous.

1mo ago
Transmission 2

My car has 79k miles and it just went in for a new transmission. I was out of town and the transmission went out along with starter

1mo ago
Engine 2

Driving my 2021 Escalade on interstate and engine began emitting sudden, loud metallic tapping. Oil pressure dropped off and a reduced power warning came on HUD. Acceleration dropped off, forcing him to coast dangerously across three lanes of traffic to the shoulder. Coasted to dealership—-somehow the VIN didn’t fall within the 2021-2024 recall despite exhibiting the exact same failure. Catastrophic engine failure needing full engine replacement.

2mo ago
Engine 2

Vehicle was sent the dealership 4 times since 2024 for leaking oil. Was told it was a rear main seal each time. Dealership said they replaced it and 2 weeks later the vehicle leaks again. It is now at the dealership and they tell us the crankshaft failed.

2mo ago
Engine 2

Bought a 2021 Escalade and at 50,000 miles it turned off at the middle of intersection while riding with my kids taking them to basketball. I had it towed to Cadillac they said it needed a new battery I left with new battery and broke down on the interstate while trying to pick up kids from school. I then had the car towed back to shop where they then said two days later I needed a new motor and that my warranty would not cover that and I’d have to pay 25,000-30….even though I just bought the car for 100,000….i towed it to RK Chevrolet where I waited for Over a YEAR. I had to buy a used car because I was never offered or able to use a loaner. My Cadilliac then got hit at the shop by a uber driver and the whole front in had to be fixed. I got my car back in November 2025 it’s now August 2026 9 months later it is back in the shop for motor and transmission issues with check engine light on. I am a hard working mother and I have spent more money on a car in my life. As a mother with kids to not have a car is a problem but the worst is the lack of help I have received. I would love any help in what I should do as this has been a nightmare. Please send or give me any advice I would greatly appreciate it.

2mo ago
Engine 2

On the day I was driving my 2021 Escalade had completely stopped in the middle of traffic , the vehicle was looked over by a certified mechanic and stated that it was at the full level of oil 0w-20 as stated to be put in by gm on the oil cap he stated that the motor L87 which is in my vehicle is under recall for this reason it the motor has put I and my child in complete danger in the middle of a busy street with the vehicle unable to move at all I stay on top of all vehicle maintenance and all recalls and was not informed that this motor was under recall for seizure I would like for the NHSTA to place this vehicle motor and others that are not informed of this information to please notify and rectify the issue because this has put me and my child and me being a pregnant mom in complete danger due to GM .i had no symptoms or problems or lights messages on my dash board the vehicle just abruptly stopped and scared me and my child .

2mo ago
Engine 2

See attached document for complaint.

2mo ago
Engine 1

On 7/14/26, I scheduled Escalade to be serviced at local dealership (MT) when A/C went out on drivers/middle vents and I noticed a faint ticking noise under hood. Was told engine lifters were damaged & needed to be replaced. Service was completed 7/21 and I picked it up that evening. On [XXX] my husband and I departed for San Diego; stayed overnight in St George UT. On [XXX] around [XXX] pm, I was driving in second from left lane on [XXX] San Bernadino area. I braked quickly as traffic from far left lane merged right to avoid debris from a refrigerator that had shattered all over the highway. The Escalade engine failed and shut off without warning or any indicators. I tried several times & could not restart the vehicle; therefore I could not shift the vehicle into Neutral so it could at least be pushed off the highway. My husband immediately called 9-1-1 and requested assistance. I frantically searched the internet for a way to shift to neutral when there is no power to the vehicle, and discovered the manual neutral override is under the vehicle. It was impossible for us to attempt that in this situation. All we could do was sit in the middle of the freeway with our hazard lights on and pray while we waited for law enforcement to arrive while heavy fast-moving traffic flew around us, honking and cursing at us to "get out of the way". This was a very perilous situation and our lives were endangered. We were helpless until CHP officers arrived on scene, followed by a tow company. The vehicle was towed to the closest dealer service center. We were told four days later that the entire engine needed to be replaced. It remains at the CA dealership while we fight with GM Warranty to have it shipped to MT. If the engine failure recall was dealt with appropriately as promised by GM, this would have been avoided altogether. **Note: Escalade passed engine recall inspection 10/9/25; was 'upgraded' to 40W oil. Regular service/oil changes completed 1/23/26 and 6/8/26. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2mo ago
Engine 2

The contact owns a 2021 Cadillac Escalade. The contact stated that while approaching a red light and slowing down, there was a knocking sound coming from the vehicle, and the vehicle failed to properly accelerate. The vehicle was immediately driven to the local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V274000(ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.

3mo ago

95 total

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