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KLUNK
KLUNK

2002 Chevrolet Express

The Verdict

78 Solid Pick

The 2002 Chevrolet Express has 82 owner complaints filed with NHTSA. The most reported issues are body (29 complaints) and engine (17 complaints). With a Klunk Score of 78/100, it earns a "Solid Pick" rating. If you're shopping for a Chevrolet Express, consider the 2024 model year which has 98% fewer complaints.

Safe Bet

The 2024 has 98% fewer complaints

View the 2024 Chevrolet Express dashboard →

78

Klunk Score: Solid Pick

Fewer complaints than most vehicles. Generally dependable, but check the top problems below.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
20004718784
20012176113
2002291316177
2003351532396
200418163173
20052913863
200691440
200764922
202311000
202400010

By Category

Body
29
Engine
17
Electrical
16
Brakes
13
Transmission
7

By Severity

1
37
2
40
4
5

Worst Problems

Complaints

Body 2

The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.

58mo ago
Body 1

2002 CHEVROLET EXPRESS 3500. CONSUMER WRITES IN REGARDS TO BROKEN DRIVERS SIDE SPRING LEAF. *LD THE CONSUMER STATED AFTER A POTHOLE BROKE THE SPRING LEAVE, IT WAS DISCOVERED THAT SPRING LEAF WAS INCORRECTLY INSTALLED BY THE FACTORY. *JS

66mo ago
Body 1

THE SIDE HINGES SEIZE UP AND BREAK. IT THROWS THE DOOR ALIGNMENT OFF AND I AM NO LONGER ABLE TO COMPLETELY CLOSE THE FRONT SIDE DOOR AND IT KEEPS THE PASSENGER DOOR FROM OPENING ALSO. THIS IS A CONTINUEING PROBLEM CHEVROLET HAS WITH THEIR EXPRESS VANS. IT IS A DESIGN PROBLEM AND ALSO CHEAP MATERIALS CAUSED IT TO RUST AND SEIZE UP AND THEN BREAK THE HINGE, THE HINGE IS WELDED ON. VERY EXPENSIVE TO HAVE REPARED. IT IS DANGEROUS AS PEOPLE CAN NOT GET OUT OF THE VAN. CHEVROLET NEEDS TO OFFER AN INEXPENSIVE FIX FOR THIS.

96mo ago
Brakes 2

2 DAYS AGO I WAS DRIVING ON THE BALTIMORE BELTWAY TRAFFIC MADE AN ABRUPT STOP I HIT MY BRAKES AND THE PEDAL WENT TO THE FLOOR LUCKILY I WAS IN THE RIGHT LANE AND COULD USE MY PARKING BRAKE AND DOWNSHIFTING TO GET OFF THE ROAD. I WAS ABLE TO GET OFF THE NEXT EXIT AND TAKE BACK ROADS HOME USING MY PARKING BRAKE TO STOP. *TR

117mo ago
Body 2

REAR SEAT BELTS FAIL TO LOCK MY VEHICLE IS A CONVERSION VAN BUILT BY DEBUT IN SAGINAW MICHIGAN. RECENTLY MY GRANDCHILDREN NOTICED THAT THE REAR SEAT BELTS FAILED TO LOCK. THOSE BELTS ARE ON THE SEAT/BED UNIT. THE SEAT BELTS HAVE THE NAME ATWOOD MOBILE PRODUCTS ON THEM. I INSPECTED THE SEAT BELTS AND DETERMINED THAT THE PLASTIC COATING ON THE MALE END OF THE BELT PREVENTED THE MECHANISM FROM PROPERLY LOCKING IN PLACE. I CUT ENOUGH OF THE PLASTIC COATING OFF TO ALLOW THE ENDS TO PROPERLY LOCK IN PLACE. THEY WORK FINE NOW. MY CONCERN IS THAT THERE MAY BE MANY MORE VANS WITH SEAT BELTS THAT DO NOT PROPERLY LOCK IN PLACE.

132mo ago
Body 1

WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.

133mo ago
Body 1

TIRES HAD MORE THAN 50% TREAD LEFT. RIGHT FRONT TIRE SUDDENLY STARTED SHAKING THE VEHICLE. DETERMINED BELT HAD BROKE. TIRE DEALER ALSO SAID OTHER FRONT TIRE WAS GOING BAD. A FEW MILES LATER ON A BUSY HIGHWAY READ TIRE SPLIT OPEN . PERFORMANCE TIRE OF TOPEKA AND COOPER TIRE COMPANY WOULD NOT MAKE ANY ADJUSTMENT FOR AN OBVIOUS DEFECT. (3 OUT OF 4 TIRES BREAKING WITHIN A WEEK). *TR

146mo ago
Brakes 2

BRAKES FAILED WITH NO WARNING. UPON INSPECTION IT WAS DETERMINED THAT BRAKE LINES BURST DUE TO RUSTING.

156mo ago
Body 2

PASSLOCK SECURITY SYSTEM CONSTANTLY WON'T ALLOW VAN TO START. CHEVROLET SAYS TO HAVE THE SYSTEM "RELEARN THE KEY" BY WAITING FOR 10 MIN THEN TRYING TO START THE VEHICLE. IT SOMETIMES TAKES 3-4 TRIES OF DOING THIS BEFORE IT STARTS.

156mo ago
Engine 2

TL* THE CONTACT OWNS A 2002 CHEVROLET EXPRESS CUTAWAY G3500. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST ONTO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE CRANK SHAFT POSITION SENSOR. THE LOCAL MECHANIC REPLACED THE CRANK SHAFT POSITION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,196 AND THE APPROXIMATE CURRENT MILEAGE WAS 71,000.

169mo ago
Electrical 2

I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR

193mo ago
Electrical 2

THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR

196mo ago
Engine 1

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS INSPECTED BY BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS A PLASTIC INTAKE GASKET LEAK. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

198mo ago
Brakes 2

2002 CHEVY 2500 EXPRESS VAN. FAILURE OF POWER BOOSTER, LOST BOTH BRAKE POWER AS WELL AS STEERING POWER. ALMOST IMPOSSIBLE TO CONTROL CAR. REPLACED ONCE, FAILED AGAIN 6 MONTHS LATER. REPLACED AGAIN. FAILED AGAIN THIS YEAR. I AM NOW ON MY FORTH POWER BOOSTER, FAILURE IS VERY DANGEROUS AS YOU LOSE BOTH STEERING AND BRAKES AT SAME TIME. *TR

199mo ago
Body 1

DRIVER'S SIDE REAR VIEW MIRROR VIBRATES EXCESSIVELY. HARD TO VIEW ITEMS ON THE MIRROR. *TR

210mo ago
Body 2

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. THE VEHICLE HAS COOPER COBRA RADIAL TIRES, SIZE P255\70R15 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE TIRE TREAD SEPARATED WITHOUT WARNING ON THE REAR DRIVER'S SIDE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE. THE TIRE WAS CHANGED AND THE CONTACT CONTINUED TO HIS DESTINATION. THE FAILURE RECURRED ON THE REAR PASSENGER SIDE OF THE VEHICLE. AN INDEPENDENT TIRE COMPANY REPLACED THE TIRE. THE CONTACT NOTICED THAT THE AIR PRESSURE IN THE FRONT PASSENGER SIDE TIRE WAS CONTINUOUSLY LOW. THE FAILURE MILEAGE, VIN, AND DOT NUMBER WERE UNKNOWN.

216mo ago
Body 2

SIDE DOOR DOES NOT CLOSE WELL UNLESS DOOR IS SLAMMED. THIS IS BECAUSE IT SEEMS THAT THE WEIGHT OF THE DOOR HAS MADE THE DOOR LEAN DOWNWARD. *TR

221mo ago
Body 2

DRIVERS SIDE REAR VIEW MIRROR VIBRATES AT HIGHWAY SPEEDS. I HAVE LEARNED TO LIVE WITH IT BUT I'VE HAD THE PROBLEM SINCE LATE 2002, WHEN THE CAR WAS LESS THAN A YEAR OLD. *TR

221mo ago
Body 1

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. THE SEAT BRACKETS THAT HOLD THE SEAT TO THE TRACK CONSTANTLY BREAK, WHICH CAUSES THE SEAT TO BECOME OFF TRACK. THE SEAT HAS BEEN REPAIRED TWICE; HOWEVER, THE FAILURE PERSISTS. THE DEALER AND MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 37,474. UPDATED 02-19-08 *BF

225mo ago
Transmission 1

I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR

226mo ago

82 total

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