2019 Ford Fiesta

Due to distorted camera image, that has been in our ford fiesta 2019 car for few years now, my daughter-in-law got to a parking accident that is going to insurance now. We have been contacting multiple times ford service to complete the recall. It is unfair that this kind of issue is not fixed and causing safety concerns.

My granddaughter and I were driving the car around 50mph. When suddenly we smelled burning. The car wouldnt go when I pressed the gas pedal. We smelled the loudest weird smell. So I immediately pulled into the closest car clinic. The breaks were blue and almost on fire. No warning or anything. Turns out, It was the abs control module. It totally failed and caused the breaks to lock up completely. Which almost caught fire. The break pads were blue. We were terrified. After getting Calipers, break pads, and rotars repaired costing $712. I still have to pay another $1000 when I get paid in a week. To get the abs control Module repaired. Because the car isn’t drivable without that repair. I just wish Ford would pay for the repair. Being that they made most of the 2019 Ford Fiesta SE with the wrong fluids. Which causes the breaks to lock up and the abs control module to fail/die. But they denied it. Which is so unfair. Because We could’ve died. And it’s an expensive repair. At no fault of my own. I will upload the other invoices for the back breaks, rotars, pads, calipers and abs control model as soon as I get it paid and repaired. . Thank you

I was suppose to get a 2nd letter about the recall for the rear view camera to be fixed yet I never got the letter I got the 1st one but not the 2nd one I have been to the dealership they said to me it would be this month but now talking about not till December yet I heard from other ppl has gotten their fix why is it taking so long for me to get my letter

The contact owned a 2019 Ford Fiesta. The contact stated that while driving 50 MPH, there was an abnormal burning odor on the interior of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with ABS control modular failure. The contact was informed that during the production of the vehicle, the manufacturer used brake fluid which caused the brake pads to swell and corrode. The contact was informed that the front and rear brake pads and rotors had seized. The contact was informed that the failure was a fire risk. The dealer was contacted by phone and made aware of the failure. The contact agreed to a voluntary buy back. The failure mileage was approximately 65,400.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were still unavailable.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Back up camera not working properly

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. The failure occurred on several occasions. No warning lights illuminated. The dealer was contacted and confirmed that the recall remedy was unavailable; however, the contact was informed that the vehicle could be repaired at the owner's expense. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

See attached document for complaint

The backup camera has been malfunctioning for over 5 years. There has been a recall for over 2 years for this issue. The camera image on the dash will flicker, be inverted or not display at all with an error stating "Camera Unavailable". This does not happen every time, but does happen approximately 75% of the time.

I have been made aware of this issue in writing by Ford in October 2025. I took my car in for the service to Ford in Palatka, Florida. I was advised that needed parts had not been authorized by the Ford. I was advised that the needed parts are in stock, but to get the problem fixed I would have to pay out of pocket. They advised me to just wait. It should be noted that my reverse camera is out and I am in need of this repair as it is a safety hazard. My camera blinks on and off (sometimes). And other times I turns on, and the image is upside down. I have waited on this recall since October 2025 and we are approaching a year with no resolve. The local dealerships advise me that they can fix the problem, just I will have to pay out of pocket. I do not believe this to be a fair practice. I am in need of help with this matter. I have a [XXX] who is a driver now and this safety hazard is very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Recall remedy unavailable..I am filing a complaint regarding NHTSA Recall Campaign Number 25V695 (Ford Recall 25SA9) for my 2019 Ford Fiesta. The manufacturer has not provided a timely remedy, leaving me with a blank and distorted rearview camera, which severely compromises my rear visibility and creates an immediate safety hazard while backing up. Additionally, screen sometimes fail to load, screen loads and don't function for a long period. Also, experienced a safety lockout over a year ago, where screen displayed an error indicating could not read key and car could not start because the error disabled the car. The issue was not key battery but was some malfunction that was costly to have fixed.

The contact owns a 2019 Ford Fiesta. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.

The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image would intermittently display and then appear blank. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The approximate failure mileage was 102,000.

The rear camera stopped working, fall 2025. Received letter from Ford 10/25. Parts not available. Contacted Ford several times. No satisfaction. Situation dangerous. Small car. I park away from large vehicles. Sometimes, they park next to my car, vision is impaired.

Per my phone call today(2026/05/13)to [XXX] @ [XXX] (PhoneReference #XXX): I have written an explanation which is too lengthy to fit herein. I shall email it to [XXX] AFTER filing this form and receiving a Written Form Reference #. I shall supply the Written Form Reference # in the email. Summary of 5 above specific requests: 1. Car did not accelerate, engine semi-stalled (although did not stop running completely). Could be engine, transmission, electrical, cruise-control, other, or some combination of two or more of the foregoing. Dealer may still have the car, or it may have been sold/disposed-of to a party unknown to me. 2. Fortunately, since I did NOT test pulling out into traffic, and waited till highway was mostly clear prior to testing acceleration, no one was at risk. However, the problem is that there ARE instances where risk of serious-injury/death is real. 3. No. Salesperson later reported that Dealer felt that there was no problem. Consequently, I believe the Dealer was unable to reproduce the problem. 4. Not to my knowledge. 5. No. P.S. The below form asks for speed, but does not accept various speeds, which were 0, about 20mph, about 30mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Fiesta. The contact received notice of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the rear view camera went blank and a "camera unavailable" message appeared on the screen. Additionally, during those occasions, the rear view camera would then turn back on and/or become distorted. The vehicle was taken to a dealer where it was not diagnosed, but the contact was told that parts for the recall were not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

I received a recall notice on the rear view camera of this vehicle but they do not have a remedy for the recall.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The manufacturer was notified of the failure. The failure mileage was unknown.