2019 Ford Fiesta

- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.

The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image would intermittently display and then appear blank. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The approximate failure mileage was 102,000.

The rear camera stopped working, fall 2025. Received letter from Ford 10/25. Parts not available. Contacted Ford several times. No satisfaction. Situation dangerous. Small car. I park away from large vehicles. Sometimes, they park next to my car, vision is impaired.

Per my phone call today(2026/05/13)to [XXX] @ [XXX] (PhoneReference #XXX): I have written an explanation which is too lengthy to fit herein. I shall email it to [XXX] AFTER filing this form and receiving a Written Form Reference #. I shall supply the Written Form Reference # in the email. Summary of 5 above specific requests: 1. Car did not accelerate, engine semi-stalled (although did not stop running completely). Could be engine, transmission, electrical, cruise-control, other, or some combination of two or more of the foregoing. Dealer may still have the car, or it may have been sold/disposed-of to a party unknown to me. 2. Fortunately, since I did NOT test pulling out into traffic, and waited till highway was mostly clear prior to testing acceleration, no one was at risk. However, the problem is that there ARE instances where risk of serious-injury/death is real. 3. No. Salesperson later reported that Dealer felt that there was no problem. Consequently, I believe the Dealer was unable to reproduce the problem. 4. Not to my knowledge. 5. No. P.S. The below form asks for speed, but does not accept various speeds, which were 0, about 20mph, about 30mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Fiesta. The contact received notice of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the rear view camera went blank and a "camera unavailable" message appeared on the screen. Additionally, during those occasions, the rear view camera would then turn back on and/or become distorted. The vehicle was taken to a dealer where it was not diagnosed, but the contact was told that parts for the recall were not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

I received a recall notice on the rear view camera of this vehicle but they do not have a remedy for the recall.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000(Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The brakes stick and then when i hit the gas its sluggish and just takes off full force. Causing 50% gas loss. The breaks are getting stuck. Calipers sticking. This is a fire hazard

The contact owns a 2019 Ford Fiesta. The contact stated that while driving at approximately 45 MPH, there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact continued to drive the vehicle, and the sound was coming from the engine compartment. The vehicle was taken to the same dealer, where it was diagnosed with a synchronization failure. The contact was informed that the transmission needed to be replaced, and two motor mounts also needed to be replaced. The motor mounts were replaced. The manufacturer was not notified of the failure. The failure mileage was 67,000.

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that prior to receiving the recall notification, the camera had been intermittently showing a blank image, or the display screen was blue, or the image was frozen. The contact stated that the camera was no longer operational. The contact had not contacted a dealer or the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

I am submitting this complaint regarding Ford safety recall 25SA9 for my 2019 Ford Fiesta involving the rearview camera. This recall has remained unresolved for over 14 months. I opened a case with Ford and was instructed to continue waiting, but no repair has been completed and no meaningful resolution has been provided. Because this is a safety recall, 1 am concerned that the remedy has not been made available within a reasonable period of time. In addition to the safety concern, this ongoing delay has caused financial hardship. I use this vehicle for Turo rentals and have been unable to continue renting it out due to the open recall, which has negatively affected my income and safety. I am requesting review of Ford's delay in providing a remedy and any assistance available due to the extended unresolved status of this safety recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Around 50,000 miles I noticed the car would jerk when trying to shift gears , this issue persisted and would only go on to get worse. It started taking forever to accelerate regardless of pressing on the gas, now at 70,000 miles it won’t shift out of 2nd gear when driving over 40 mph, it’s a huge safety issue .

The contact owns a 2019 Ford Fiesta. The contact stated that the rear-view camera image was distorted. The failure was intermittent at first, but recently became more frequent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

The transmission does not shift properly.\n And causes it to overheat, this has been a known problem with Ford motor company. I have called and can get no help with them. The repair cost way more than my vehicle is worth. I can't find a transmission company to even do it. There have been buybacks and extended warranties for this very issue. However, my car has more miles. Than the extended more, she allows and Had I had known about this before the end of June of last year. They would have covered it, and I think this is unfair. I'm a [XXX] veteran that's disabled, and as far as the back up camera, it's been out Within a year of me purchasing the car and I have trouble with my neck and I needed the backup camera that's one of the reasons I bought the car and now they have waited so long that the transmission is having issues. And if I can't get that help, then they will waited until it won't even be necessary to work on the backup camera they've outlasted the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Fiesta. While attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently failed to function properly. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

See attached document for complaint. am writing to file a complaint regarding Recall 25SA9 (NHTSA Recall 25V695) affecting my vehicle, a Ford (please confirm make/model ~~based on VIN if needed~~) The recall states the rearview camera may display a blank or distorted image when in reverse, posing a crash risk. I received the recall notice over a month ago, but the dealership has no parts available for the repair, and despite multiple contacts with the dealership and Ford's recall department, I've been unable to get a resolution. This is causing significant safety concerns and inconvenience. Specifically, I: Have not been offered a loaner vehicle. Have been told no parts are available with no clear timeline. Feel unsafe driving in reverse and am taking extra precautions. I request NHTSA's assistance in escalating this matter to ensure a timely fix and consider compensation for the inconvenience. I've documented all interactions with the dealership and Ford. Thank you for your attention to this safety matter. I appreciate your help in addressing this issue. PS: This is the 2nd RECALL Since Purchase! I am a Loyal Customer and should be treated with Respect!

This is the 2nd email I sent and haven't gotten any response yet. My rear view camera is getting worse and distorted. Very hard to see out of it, especially at night. I have my grandchild in my car on a daily. I can't even sell this car because the recall is on the Car Fax Report. Who is going to buy a car that has an outstanding recall, especially finding out the parts to fix it are unavailable? And not knowing when they will be available? Who's going to be responsible when something does happen? This issue needs to be addressed before something does happen.

My back up camera has been recalled. No parts are available to get it fixed. I have children in my car on a daily. The camera is getting worse. I can't even sell it because the safety recall is in the Car Fax Report. I don't want to drive this car anymore. What are my options?

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while in reverse(R). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.