2020 Jaguar Xe
The Verdict
The 2020 Jaguar Xe has 2 owner complaints filed with NHTSA. The most reported issues are engine (1 complaints) and transmission (1 complaints). With a Klunk Score of 100/100, it earns a "Smooth Ride" rating.
This is the cleanest year on record. Nice pick.
Klunk Score: Smooth Ride
This vehicle year has significantly fewer complaints than average. A reliable choice.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
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Under the Hood
Each number is a complaint. Darker = bigger problem.
By Category
By Severity
Worst Problems
Complaints
Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn’t start stating the transmission wasn’t in park and other messages and tried jumping it wouldn’t work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn’t fully work. because parking break was stuck on. Took 3 tow trucks to get it out. Finally got it to dealership where they stated it’s a Corroded battery line could not state how it got damaged besides “salt” & “moisture” has gotten inside and these things just happen. This does not sound like normal wear and tear for a 6 year old car with that low of miles. Especially when taken care of. Can not pinpoint exactly how moisture got inside or where in the line. States the battery line brings the power from the back of the car where the battery is to the front and the voltage isn’t getting through to start the vehicle. What if you were driving and then suddenly it gave out due to this? This sounds like a safety issue and jaguar doesn’t want to be reliable for it. I had no indication anything was wrong with it just one day it worked and then the next day it didn’t.
While driving on the highway at normal operating speeds, the vehicle suddenly lost power, and the accelerator pedal became completely unresponsive, preventing me from maintaining speed or safely exiting the roadway. This created a severe safety hazard, as I was unable to maneuver or pull off to avoid fast-moving traffic. Immediately after, I attempted to shift the vehicle into “Park,” but received an on-screen message stating that the transmission was not in Park, even though the shifter was physically in the Park position. The gear selector became disabled, and I was unable to shift into any gear. Despite applying the emergency parking brake, the vehicle continued to roll on its own, presenting a serious risk of collision or injury. There were no warning lights, messages, or alerts prior to or during the failure. I had no indication that a critical fault was occurring. The vehicle was later towed to a dealership. Upon inspection, a certified JLR technician discovered faulty wiring in the gear shifter assembly, which had caused a short circuit that disabled the gear selector, the Transmission Control Module (TCM), the Engine Control Unit (ECU), and the gearbox inside the transmission.