2023 Kia Sportage

My child is [XXX] old, and as he has grown, I have noticed significant problems with the way he is positioned and supported in this car seat. He frequently sits too far forward and does not appear to have adequate support to keep his head and body in a safe, comfortable position.There have been multiple occasions during car rides when my child has choked or struggled because he is positioned so far forward. The design of the base does not seem to allow him to lean back sufficiently, which causes him to slump forward rather than remain properly supported. This is especially concerning when he falls asleep. His head falls completely forward, and the seat does not appear to provide adequate head, neck, or upper-body support to prevent this.This was not something I noticed when my child was younger. He previously tolerated the car seat without significant issues. However, as he has gotten bigger, the positioning and lack of support have become increasingly obvious. His discomfort has also increased considerably.I have also experienced a separate concern with the installation of the car seat. After connecting the base to the vehicle's lower anchors and tightening the straps as instructed, I have noticed that the straps gradually loosen slightly during a car ride. While the amount of movement may appear minor, I consider any loosening of the installation system during use to be a serious safety concern. A car seat base should remain securely installed throughout the entire trip and should not become less secure during normal use.The combination of these issues is extremely concerning to me as a parent. I purchased this product with the expectation that it would securely restrain and properly support my child during a vehicle crash or sudden stop. Instead, I have observed my child repeatedly being placed in a forward-slumped position, including while sleeping, as well as an installation component that appears to lose some tension during use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2023 Kia Sportage Pro While driving to work, I heard an explosive sound that sounded like a gunshot on the top of my vehicle. I pulled over to see that my sunroof had exploded. I checked for any objects that may have hit it, and the only thing that was in the top of the roof was glass. Thankfully, my cover was closed on my sunroof for a glass would have been all over causing possible injury.

I was driving my 2023 Kia Sportage Hybrid when the vehicle displayed a "Check Hybrid System"/ "Stop Safely" warning and suddenly lost motive power/acceleration. I was unable to accelerate normally. I had luckily pulled of the road that I was going 55 mph into a parking lot prior to the lass of power or I would have stopped right on the roadway with cars going the same speed directly behind me. This created a serious safety concern because if this had occurred while traveling at highway speed or in heavy traffic, the sudden loss of power could have resulted in a collision. There had been no indication to me that the vehicle was about to lose motive power before the hybrid-system warning appeared. The vehicle is currently at an authorized Kia dealership for inspection and diagnosis. The cause has not yet been provided to me. The vehicle is available for inspection. I am reporting this because a sudden loss of motive power associated with a broad-system warning presents a significant safety risk. I have also learned that other Kia Sportgage Hybrid owners have reported similar hybrid-system warning and loss-of-ower incidents.

Main 12V electrical system failed completely. The engine stalled, the entire dashboard blacked out, and all auxiliary safety power was lost. The vehicle is currently located at Parkway Family Kia and is fully available for inspection. At rush hour freeway speeds, the engine stalled and total electrical failure occurred. Navigating across active lanes without engine power or power steering was extremely difficult. The total blackout killed my hazard lights, preventing me from warning other high-speed drivers. The dead car blocked an active lane on the feeder road, and an inattentive driver nearly struck my stalled, unlit vehicle. With zero hazards, I had to abandon the car and flee to the roadside to avoid a rear-end collision. Additionally, all passenger doors permanently locked, creating a severe entrapment hazard. Not yet. The vehicle was towed to Parkway Family Kia on Tuesday and is currently awaiting an official manufacturer diagnostic inspection by their service technicians. No advance symptoms prior to the day of the incident. At the moment of failure, the dash suddenly lit up with multiple warning lights. Within a tight 1 to 2-minute window, I completely lost power steering, making the vehicle extremely heavy and difficult to maneuver off the highway. Immediately after those 2 minutes, the dashboard and all electrical components went completely dark.

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The car gave no warning lights or indicators there was an issue. This was a very concerning and unsafe situation. I was in the middle of a busy intersection, making a right hand turn. again no warning or lights just vehicle shut down and unable to restart.

The roof strip above the driver side of the car is no longer attached and flew off somewhere. Unknown of the date it may have happened.

The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 25-35 MPH on the highway, the engine and oil check warning light was illuminated. The Kia App alerted the driver to check the engine when convenient. The accelerator pedal was depressed, but the vehicle failed to accelerate as needed. There was a loud knocking sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with internal rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and declined to file a complaint. The failure mileage was 120,100.

Seat warmer started to catch on fire

It was roughly 2000 miles since my last oil change on my Kia Sportage. A spot of oil appeared in my driveway. I thought it could be from a delivery truck. I started parking my car in another spot and didn’t see anymore oil on the pavement. Three days later the low oil light came on. I had my car towed to a Mavis tire center they found that the oil drain plug was loose. They told me the car needed to go back to the dealership. They gave me a copy of a memo that they have sent to all of their shops reporting that NHTSA is investigating this problem with Hyundai and Kia vehicles. The Kia dealership is not concerned about this. The documentation for this service says last visit we did not tighten the drain plug properly and another shop confirmed that. Please check oil level, drain plug, and filter to ensure proper levels/tightness and report MISC drain plug was found loose. They observed it for two hours. They also noted that mileage coming into the shop was 61212 mileage, out of the shop was 61212. Please note they had not done previous oil change as noted in their documentation. I have a service contract with this Kia dealership where I bought the car. I stopped going there because they recommended that three of my brakes needed to be changed on March 4, 2025. In spring of 2025 I had two different mavis shops. Tell me that my brakes did not require changing. One set had 30% wear, the other set had only 20% wear. It is now June 25, 2026. My break still have not required being changed. That was not recommended Service today either.

I have had repeated failure/wear of my rotors on my 2023 Kia Sportage X-Pro Prestige, starting at about 12k miles and recurring roughly every 3 months from there. I have had multiple dealers look at it and they keep blaming me for the problem. I am not a rough driver, I drive mostly freeway, do not brake constantly or hard unless absolutely needed, etc. The symptoms are that typical vibrating of the car when stopping and the brakes have been squeaking terribly since the first replacement, they have never not squeaked even though I asked them to address it. Neither the dealer or Kia Corporate are helpful, this is obviously a defect as multiple online forums talk about the issue consistently with this car. I had a case open with Kia to find the cause so I can stop fixing the system, but they were unsuccessful in doing so. I just want it to be fixed so I can stop wasting time and money, I bought a brand new car for the first time ever to avoid worrying about repairs for a while. Biggest regret ever and based on how I have been treated I will never buy Kia again.

The contact owns a 2023 Kia Sportage. The contact stated that upon coming to a stop at a stop sign, the vehicle stalled. The accelerator pedal was depressed, but the vehicle failed to respond, and the infotainment screen was turned off. The contact stated that the vehicle became operable after approximately two minutes. The contact stated the failure was recurrent. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.

I had gotten my windshield replaced by safelite last year. On a cold day while driving to work, I went to adjust my rearview mirror and the rearview mirror came off from the windshield. It completely detached. I was adjusting it as I would any other time I adjusted the rear view mirror. This obviously left me in a lurch because I had to go to work. So I drove without a rear view mirror until I could get a replacement after the work day. This is obviously a dangerous situation to be in. I reached out to safelite because they have a lifetime warranty. They informed me that they will not cover replacement because a small piece of glass came off of the windshield which according to them means it must have been a result of force.

I have a 2023 Kia Sportage I purchased and I was driving one day and my entire cars power shut off & so did the engine while I was driving on the highway going 70mph + and when I’m driving on the regular roads as well I’ve almost gotten into an accident over this issue already once when I went to go take it into Jeffery Kia in Roseville Michigan and asked for it to be looked at i was immediately dismissed and they would not look at my car at all so then I called summit place Kia in Clinton Township where I told them what was happening I then had to wait two weeks before I could even get my car in to be seen by them when it was seen by them they did ever test on it and said that everything came back good but they knew obviously something was wrong with it because it acted up for them as well they documented it then said they were going to call corporate and see what they should do next so today I got a call and a voicemail basically saying they still don’t have a diagnosis for my vehicle they’re just going to order some new parts and put them on there and hope that they work

The contact’s daughter owns a 2023 Kia Sportage. While the owner was reversing from the driveway, the driver’s side wheel collapsed outside of the wheel well at a 90-degree angle. While inspecting the failure, the contact became aware that a bolt for the upper knuckle was missing from the strut bar used to connect the control arm to the wheel bearing, causing the wheel to collapse outwards. There was rust where the bolt was missing. The vehicle was towed to a dealer, and the missing bolt was confirmed; however, a cause for the failure was not provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,901.

I would welcome making my vehicle available for inspection on this issue. Year/Make/Model: 2023 Kia Sportage EX HEV AWD 4-Door SUV Color: Black Powertrain: Hybrid Electric Vehicle (HEV) Number of occupants: 2 (driver and passenger) Injuries: None, but fatalities could have occurred. Vehicle turned off completely – no power, no hazard lights, and although driver miraculously made it to the shoulder, most of it was blocked by a snowbank and sat in a dead car with no hazard lights. Passenger (recovering from leg surgery in full leg brace) was forced to exit onto a snow bank and enter a tow truck cab, risking re-injury. Crash: No — vehicle was somehow brought to shoulder and aid protected by two state trooper vehicles until a tow arrived. Our car suddenly emitted a loud alarm at highway speed on I-84 -the instrument panel displayed an "stop vehicle immediately" warning. There was no prior warning, unusual noise, or dashboard indication of any problem. The car shut completely down while still on the highway. Car was towed to the nearest KIA dealer - Columbia Ford/Kia [XXX] ). After diagnosis, the authorized Kia dealer documented the following on Repair Order Invoice W7403: • Concern: "TOW IN. DIED WHILE DRIVING. SEPARATED" • Diagnostic fault code: BMS P1BB20 • Failed/replaced parts: ◦ DECOUPLER-BASFILTR, Part No. SPO 25290 2MHD0 ◦ BOLT-CRANKSHAFT, Part No. KIA 23127 2MHA0 ◦ BATTERY MODULE ASSY, Part No. SPO 37507 L5000 • Parts total: $835.54 • Vehicle in dealer possession: March 5, 2026 – March 20, 2026 (15 days) complete loss of motive power at highway speed. Based on my subsequent research, this failure mode appears consistent with a documented similar issue in the United Kingdom and European markets - which did result in a recall. -hybrid belt/tensioner system. Kia issued revised parts and ECU updates in those markets. No equivalent safety recall or consumer notification has been issued in the US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Within just two years of normal use, the front driver-side leather seat in my vehicle has developed multiple cracks. I contacted the dealer and was dismissively told this obvious defect is considered “normal wear and tear” and therefore not covered under warranty. I then contacted Kia customer service, only to be told they “do not handle warranty issues” and that everything is the dealer’s responsibility. This complete lack of accountability is unacceptable. If Kia’s so-called “leather” seats cannot last more than two years, then the product is clearly substandard. Had I known the materials were this poor and customer support would be this unhelpful, I would never have purchased a Kia—let alone paid extra for a leather interior. Between the low-quality materials and the ineffective customer service, this has been an extremely disappointing ownership experience.

Vehicle: 2023 Kia Sportage Issue: Service Brakes / Premature Rotor Failure / Grinding Within approximately six months of purchasing my vehicle new, I experienced brake grinding and premature rotor failure. This condition has reoccurred multiple times despite repair attempts at authorized Kia dealerships, including rotor replacement under a Technical Service Bulletin. Multiple dealerships acknowledged the issue. A Kia service manager advised that factory brake and rotor components are prone to premature failure and stated that reinstallation of original parts would likely result in recurrence. They recommended aftermarket brake components to correct the defect. Despite this acknowledgement, Kia America has failed to provide a permanent fix and continues to rely on reinstalling the same materials associated with repeated failures. The defect remains unresolved and presents an ongoing safety risk due to compromised braking performance. This issue appears consistent with known defect patterns affecting Kia Sportage vehicles manufactured between 2022–2024, with widespread consumer complaints reporting premature brake wear, grinding, vibration, and repeated rotor failure. I am submitting this complaint due to the safety implications of repeated brake failure, Kia’s failure to implement a corrective remedy, and the risk posed to drivers and the public.

I was driving on the highway around 50 mph when my car sudden if turned off. The dash said something about loss of power and to pull over. It would not start again and I had to call a tow truck.

I was driving and heard a loud pop like a gunshot and then the sound of glass breaking. When I inspected, the sunroof had just shattered for no reason. All the edges of the sunroof have a shatter line along them with no damage in the middle of the glass