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2011 Mercedes-benz Cl-class

The Verdict

99 Smooth Ride

The 2011 Mercedes-benz Cl-class has 6 owner complaints filed with NHTSA. The most reported issues are engine (4 complaints) and body (1 complaints). With a Klunk Score of 99/100, it earns a "Smooth Ride" rating. If you're shopping for a Mercedes-benz Cl-class, consider the 2012 model year which has 83% fewer complaints.

Safe Bet

The 2012 has 83% fewer complaints

View the 2012 Mercedes-benz Cl-class dashboard →

99

Klunk Score: Smooth Ride

This vehicle year has significantly fewer complaints than average. A reliable choice.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
2003101621
200430301
200541000
200641211
200721060
200841212
200900110
201000200
201110140
201210000
201300100

By Category

Engine
4
Body
1
Electrical
1

By Severity

1
2
2
1
3
1
4
2

Worst Problems

Complaints

Engine 3

While the vehicle was parked in my garage, the gas fumes came into my home. The Gas Company was called out and found the smell coming from my Mercedes. I notice a strong smell of gas inside my Mercedes 2011 AMG-CL 65. I also notice the fuel gage decreased after a day. This could have caused a fire. I took the car to Calabasas Mercedes-Benz dealership and was told that this is common, but I see no recalls. After searching I found the 2011 Mercedes recall regarding fuel spill on E-Class, GL-Class, M-Class or R-Class.

22mo ago
Electrical 4

On October 17, 2023, my vehicle experienced a significant issue—a fire incident—while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that the car was not sufficiently being charged. Eventually the car was jump-started again, and I got out of the car safely. And, I had a local MB dealership replace both starter and ancillary batteries. Shouldn't car doors open regardless of the levels of the batteries left? What if the fire on Oct 17 had happened, and I could not escape from the car as I could not open the doors...

33mo ago
Body 1

My back up just stops producing an image. I can restart the car and it might or might not come back on. For the most part the camera is on but I’ve been reading on all the MB forums this is a very common issue, with these W216 and also it’s sister car, the W221. The problem is, these were extremely low production vehicles and I’m sure not many are in existence now. I feel these 130-210k cars, shouldn’t have safety issues like this. I don’t mind paying for aging components but safety components should always be working properly. It concerns me because what if a neighborhood child were to dart out from behind and I hit them? The incident could have been prevented.

44mo ago
Engine 1

My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it has been very hot here. when I put my VIN into the recall system it states no recall. I also have a 2010 S550 that had the same problem last year and it also showed no recalls for this problem. If there are no recalls for all models of this vehicle for this problem there should be.

46mo ago
Engine 4

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CL550. AFTER PARKING THE VEHICLE, IT CAUGHT FIRE. THE FIRE INITIATED IN THE ENGINE COMPARTMENT AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 39,000.

138mo ago
Engine 2

I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB

177mo ago
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