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KLUNK
KLUNK

2002 Nissan Quest

The Verdict

89 Smooth Ride

The 2002 Nissan Quest has 46 owner complaints filed with NHTSA. The most reported issues are body (19 complaints) and electrical (12 complaints). With a Klunk Score of 89/100, it earns a "Smooth Ride" rating. If you're shopping for a Nissan Quest, consider the 2017 model year which has 86% fewer complaints.

Safe Bet

The 2017 has 86% fewer complaints

View the 2017 Nissan Quest dashboard →

89

Klunk Score: Smooth Ride

This vehicle year has significantly fewer complaints than average. A reliable choice.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
200039639146
20012551074
20021951291
200417434958359
200534313248
2006258131612
200736121715013
200811712200
200974380
2011618438
2012254103024
201371109
201451227
201521432
201631306
201720202

By Category

Body
19
Electrical
12
Engine
9
Brakes
5
Transmission
1

By Severity

1
19
2
23
3
1
4
3

Worst Problems

Complaints

Electrical 2

ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!

63mo ago
Engine 2

TL* THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TEMPERATURE ROSE. THE VEHICLE WAS STOPPED AND COOLANT WAS ADDED TO THE ENGINE AND THE CONTACT PROCEEDED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE FOLLOWING DAY AND WAS INFORMED THAT THE HEAD GASKET WOULD NEED TO BE REPLACED. THE GASKET HAD BEEN REPLACED ONCE BEFORE AT 40,000 MILES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

163mo ago
Body 2

DESCRIPTION: THE INSIDE REAR VIEW MIRROR IN MY 2002 NISSAN QUEST IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINS A FLUID WHICH HAS RECENTLY ACCUMULATED ON THE BOTTOM 3/4 OF THE MIRROR SURFACE CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS ON THE TOP 1/4TH. ADDITIONALLY, THE BOTTOM 3/4THS IS SO DARK IT IS ALMOST IMPOSSIBLE TO SEE VEHICLES APPROACHING UNLESS THEIR LIGHTS ARE ON. A PERSON STANDING BEHIND THE VEHICLE COULD NOT BE SEEN AT DUSK. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT USUALLY FROM THE INTERNAL FLUID LEAKING. THIS MIRROR WAS MADE BY MAGNA DONNELLY. REPLACEMENT MIRRORS ARE APPROXIMATELY $350 FROM THE DEALERSHIP. *TR

178mo ago
Body 2

REAR DOOR HANDLES ON 2002 NISSAN QUEST BREAK OFF, LEAVING NO WAY TO OPEN THE DOOR TO THE PASSENGERS FROM THE OUTSIDE OF THE VEHICLE. *TR

196mo ago
Engine 1

I HAVE A NISSAN ALTIMA WITH 88.000 MILES ON IT THIS CAR IT SHOULD BE JUST GETTING BROKEN IN JUST GOT DONE PAYING THIS CAR OFF IT COST ME AROUND 18,000 DOLLARS IN 2004 PAID IT OFF IN JUNE 2009 THINKING I COULD GET BACK ON MY FEET AGAIN BUT I SEE THAT WONT HAPPEN NOT WITH A BAD DEFECTIVE CATALYTIC CONVERTER AND A RUINED ENGINE THAT EATS ANTIFREEZE AND DRINKS OIL THAT'S JUST SOME OF THIS CARS ISSUES POOR HEAT OR NO HEAT IN WINTER I CANT BELIEVE WITH ALL OF THE COMPLAINTS ON ALL OF THE NISSAN SIGHT NOTHING IS BEING DONE BY NHTSA THERE ARE MORE THAN A FEW COMPLAINTS OUT THERE ITS UNREAL AND WHEN YOU NEED HELP THEY TELL YOU YOUR VIN# IS NOT THE CORRECT ONE IF ALL THESE CARS COME OFF ASSEMBLY LINE WITH DIFFERENT CONVERTERS AND MANIFOLD SYSTEM THEN AND PRECAST THAN MAY BE ,BUT NOT THE SAME PARTS WITH THE MANIFOLD AND THE SAME CATALYTIC CONVERTER AND THE FOWLED PRINTS NOWAY!!!ALL THESE 2002 ALTIMAS ARE HAVING THE SAME PROBLEM BUT ARE BEING TOLD THEY DON'T HAVE THE RIGHT VIN# WELL LETS SEE THESE VIN # BEFORE WE TELL THEM TO YOU THIS HAS BEEN A PROBLEM FOR 7 YRS KNOW DOESN'T NHTSA HAVE ENOUGH COMPLAINT BY KNOW TO REOPEN IT CASECLAIN #03V084000 I SEE THEY HAVE SHORTENED A LITTLE FROM ITS ORIGINAL CLAIM , FIX WHAT YOU MESSED UP IN THE FIRST PLACE BAD DESIGN PRECAST NEXT TO INTAKE SPEND THE MONEY YOU MADE ON ALL OF US AND DO IT RIGHT THEN YOU MAY GET CUSTOMERS BACK PEOPLE ARE NOT STUPID AND WILL NOT FORGET ,THIS CAR IS MY SECOND NISSAN I HAD A PATHFINDER AND AFTER THIS COMPLETE INJUSTICE NEVER AGAIN. *TR

207mo ago
Body 1

WIDETRACK SR BL TIRE P22565/16 NISSAN QUEST MINIVAN. RIGHT REAR TIRE BLOWOUT MARCH 09, THEN, LEFT REAR TIRE BLOWOUT APRIL 20, 09. TIRES PURCHASED FEB.2005 AT TED WEINS LAS VEGAS. *TR

209mo ago
Engine 1

NISSAN ALTIMA - CHECK ENGINE LIGHT CAME ON NOVEMBER 2006. NISSAN DEALERSHIP STATED THAT THE CATALYTIC CONVERTER SENSOR COULD BE BAD AND NOT NECESSARILY THE PART. THEY SHUT THE LIGHT OFF AND SENT ME ON MY WAY. THE LIGHT CONTINUED TO GO OFF AND ON OVER THE COURSE OF THE NEXT YEAR YET PASSED A STATE EMISSIONS TEST. NO OTHER ENGINE PROBLEMS OCCURRED. NOVEMBER, 2008 VEHICLE FAILED STATE EMISSIONS TEST - TOLD IT WAS THE CATALYTIC CONVERTER. NISSAN DEALERSHIP STATES THE WARRANTY RAN OUT AT 80K MILES - THE CAR HAS 83K MILES. HAVE NOT HAD THE CAR LOOKED AT BY DEALERSHIP MECHANIC YET FOR FEAR THE ESTIMATED $1000 REPAIR COULD TURN INTO AN ENGINE REPLACEMENT AT A MUCH HIGHER COST. *TR

215mo ago
Electrical 1

TL*THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT NOTICED THAT THE EXTERIOR HEADLIGHTS WOULD SPORADICALLY FAIL, WHICH REDUCES VISIBILITY. HE TOOK THE VEHICLE TO THE DEALER ON THREE OCCASIONS AND THEY REPLACED THE HEADLIGHT CONNECTOR, THE HEADLIGHT SOCKET TWICE, AND THE BULB IN THE HEADLAMP. AS OF AUGUST 7, 2008, NONE OF THE REPAIRS HAVE SUCCESSFULLY REMEDIED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE BECAUSE HIS VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE MILEAGE WAS 24,794 AND CURRENT MILEAGE WAS 120,000.

218mo ago
Engine 1

SINCE 09/07 I HAVE PAID MORE THAN $2500.00 TO REPLACE, CHANGE, CHECK, AND MAINTAIN THE OIL IN MY CAR. I KNOW HAVE TO CHANGE MY OIL EVERY 1,500 MILES INSTEAD OF EVERY 3,000 SO IT WONT BURN OUT THE ENGINE. IT IS A 2002 ALTIMA BUT APPARENTLY THE "VIN" NUMBER IS NOT ONE THAT WAS IN THE RECALLED NUMBERS YET IT IS HAVING THE EXACT PROBLEM THAT THE OTHER WERE RECALLED FOR. HOW IS IT THAT RANDOM NUMBER ARE CHOSEN TO FIX AND OTHERS ARE LEFT TO SHELL OUT AND MORE LIKELY HAVE TO BUY A NEW (OF COURSE NOT A NISSAN AT THIS POINT) CARE. *TR

225mo ago
Engine 2

MY NEW CAR WAS PERFORMING AS IT WAS SUPPOSED TO AND MAINTENANCE WAS BEING COMPLETED ON A REGULAR SCHEDULE. MY VEHICLE STARTED TO CUT OFF DURING OPERATION IN 2004/5. IT WOULD HAPPEN IN THE DRIVEWAY, EXPRESSWAYS, ETC. IT DIDN'T MATTER. I TOOK IT TO THE NISSAN DEALER AND THEY CLAIMED TO FIX THE PROBLEM. NEXT MY HEADLIGHT BEGAN TO BLOW A BULB EVERY 2,0000-3,000 MILES. I TOOK IT TO THE DEALER AND THEY REPLACED IT. THIS OCCURRED IN 2005. MID- JULY TO LATE NOVEMBER 2006 MY CAR BEGAN TO STALL IN COLD/WARM WEATHER. I TOOK IT TO THE NISSAN DEALER AND THEY STATED THAT NO PROBLEM WAS FOUND. MY CAR STARTED TO CONSUME OIL AT AN ALARMING RATE IN APRIL 2007. IT WAS TAKEN TO THE DEALER YET AGAIN AND I WAS TOLD IT HAD INTERNAL ENGINE DAMAGE AND THEY COULD NOT FIND A PROBLEM WITH THE EXTERNAL COMPONENTS. I WAS QUOTED $4,000-$4,200 FOR A REPLACEMENT ENGINE. I HAVE ALWAYS GOTTEN MY REPAIR WORK AND OIL CHANGES AT NISSAN DEALERS AND NOW WHEN MY EXTENDED WARRANTY IS GONE I AM TOLD I NEED TO BUY AN ENGINE. THIS IS UNFAIR AND COSTLY. I CANNOT USE THE CAR FOR WORK COMMUTES OR TO GET TO SCHOOL. NISSAN HAS BEEN TOLD MANY TIMES ABOUT THEIR PRODUCT FAILURE AND THE MECHANICS BASICALLY ONLY CARE THAT YOU BUY/NOT BUY A MOTOR. I SHOULD NOT BE PAYING FOR THIS CAR WHEN IT IS CLEARLY A MECHANICAL DESIGN DEFECT THAT HAS CAUSED ME SO MUCH TIME, MONEY AND PAIN. I LEFT IT AT MY SISTER'S APARTMENT FOR 3 MONTHS BECAUSE IT WOULD START AND CUT OFF, IF AT ALL. I DROVE THE CAR THE OTHER DAY AFTER TRYING TO GET IT STARTED FOR 2 DAYS. IT DROVE LIKE A DREAM. NOW I CAN'T GET IT STARTED TO EVEN GET TO AND FROM ANYWHERE. I HAVE NUMEROUS REASONS FOR THINKING NISSAN SHOULD BE LIABLE. WHATEVER THEY ARE CURRENTLY DOING TO FIX THE PROBLEM IS OKAY BUT THERE ARE LOTS AND LOTS OF ENGINES DAMAGED DUE TO THESE RECALL ITEMS THAT WERE NOT HANDLED BY THE DEALERS AND NISSAN PROPERLY. *TR

226mo ago
Electrical 1

2002 NISSAN SENTRA SERVICE ENGINE LIGHT ILLUMINATED. CUSTOMER STATES THE VEHICLE WOULD NOT PASS INSPECTION WITH THE LIGHT ON. OXYGEN SENSOR WAS REPLACED AND CODE STILL REMAINED. CONSUMER FOUND A RECALL FOR THE ECM. *KB THE CONSUMER STATED THAT THE VIN WAS NOT PART OF THE RECALL, HOWEVER THE CONSUMER FEELS THIS IS AN ERROR AND WANTS TO BE REIMBURSED FOR THE REPAIRS SINCE HE EXPERIENCED THE EXACT FAILURE AS STATED IN THE RECALL. *TR

228mo ago
Engine 2

EXCESS OIL USE, CAR USING WATER, NOT STARTING THEN WHEN IT STARTS IT BLOWS BLACK SMOKE. *TR

232mo ago
Body 2

THE DOOR HANDLES ON THE NISSAN QUEST CAME OFF IN MY HANDS WHILE I WAS TRYING TO OPEN THE SLIDING DOORS. THE CONSEQUENCE WAS THAT NEITHER OF THE SLIDING DOORS WILL OPEN AND THE INSIDE HANDLES WERE NOT WORKING EITHER. NOTHING WAS DONE TO FIX THEM, EVEN THOUGH I HAVE THE BEST EXTENDED WARRANTY NISSAN OFFERED, DOOR HANDLES WERE NOT COVERED. THEY CLAIMED THAT I RIPPED THEM OFF WITH UNDUE FORCE.*AK

233mo ago
Body 2

DT*: THE CONTACT STATED THE HANDLE FAILED TO LOCK IN PLACE. THIS COULD POTENTIALLY CAUSE THE SEAT TO SPIN UPSIDE DOWN DUMPING THE BABY OUT OF THE SEAT. THE CHILD SAFETY SEAT MANUFACTURER WAS GRACO; MODEL NUMBER: 7479CTC. THE MANUFACTURER DATE WAS JULY-02.*AK

241mo ago
Body 1

DT*: THE CONTACT STATED WHILE RECEIVING A MAINTENANCE INSPECTION BY AN AUTHORIZED DEALER, IT WAS DETERMINED THE RUBBER BOOT ON THE AXLE SPINDLE HAD DETERIORATED. THE DEALER REPLACED THE RUBBER BOOTS ON THE AXLE SPINDLE AND ATTRIBUTED THE DETERIORATION TO THE HEAT AND HUMIDITY.

246mo ago
Electrical 1

THERE HAVE BEEN SEVERAL OCCURRENCES WHEN I WENT TO START MY VEHICLE AND THE RADIO WOULD NOT COME ON AND THE CLOCK ON THE RADIO WOULD NOT DISPLAY THE TIME. AT FIRST I THOUGHT THAT IT WAS A BLOWN FUSE. I REPLACED THE FUSE BUT THIS EVENT KEPT OCCURRING OVER AND OVER AGAIN. ONE DAY IT WAS RAINING AND THE RADIO WOULD NOT COME ON NOR WOULD THE TIME BE DISPLAYED ON THE SCREEN AND THEN I FOUND OUT MY WIPERS WOULD NOT WORK EITHER. SO WHENEVER THIS OCCURRED AGAIN, I WOULD CHECK THE WIPERS AND FIND OUT THAT WHEN THE RADIO WAS NOT WORKING, NEITHER WOULD THE WIPERS. I WOULD HAVE TO STOP THE VEHICLE, START AND STOP THE ENGINE REPEATEDLY UNTIL THE RADIO WOULD COME ON. ONCE THAT HAPPENED, MY WIPERS WOULD BEGIN WORKING TOO. THIS IS STILL AN ONGOING PROBLEM. MY WIFE HAD THE VEHICLE AT THE DEALERSHIP FOR MAINTENANCE AND WHEN SHE LEFT, THE RADIO WAS NOT WORKING SO SHE PULLED BACK INTO THE DEALERSHIP AND STOPPED THE VEHICLE, TALKED TO THE SERVICE AGENT. HE WENT OUT AND STARTED THE VEHICLE AND THE RADIO WAS WORKING. THERE IS DEFINITELY AN ELECTRICAL SHORT SOMEWHERE IN THIS VEHICLE. *JB

252mo ago
Body 1

THE REARVIEW MIRROR ON THE VEHICLE, DONNELLY GLARE FREE COMPASS MIRROR, HAS BECOME UNUSABLE. AT FIRST I THOUGHT IT WAS BECAUSE OF THE HEAT AND SUN IN GUAM BUT AFTER REVIEWING THE WEB SITE, I FOUND OUT THAT THERE IS A TECHNICAL SERVICE BULLETIN ON THIS MIRROR. *JB

252mo ago
Electrical 2

I WAS INFORMED BY NISSAN THERE WAS A RECALL ON THE ENGINE EXHAUST SYSTEM 12/03. I FOLLOWED UP AND HAD IT REPAIRED OR REPLACED , AT THIS POINT I'M UNCERTAIN WHAT HAPPENED. TODAY, I WAS INFORMED THAT THE CATALYTIC CONVERTER IS INOPERABLE AND IT WOULD COST APPROXIMATELY 800.00 TO REPLACE IT. THIS IS A DEVICE THAT IS APART OF THE ENGINE EXHAUST RECALL THAT WAS DONE IN '03. BECAUSE 2 YEARS HAVE PASSED SINCE THE RECALL WAS DONE, I AM NO LONGER UNDER WARRANTY AND I AM FORCED TO MAKE ANOTHER COSTLY REPAIR. I AM VERY DISAPPOINTED WITH THE NUMEROUS RECALLS AND REPAIRS ON THE "NORTH AMERICAN CAR OF THE YEAR!" *NM

253mo ago
Electrical 1

WITHOUT NOTICE, THE AIRBAG LIGHT HAS COME ON. I CONTACTED THE DEALER & THEY HAVE TOLD ME THAT I WOULD HAVE TO PAY $80+ TAX TO FIND OUT WHAT THE PROBLEM IS. I JUST HAPPENED TO CHECK FOR RECALLS AND THE RECALL HAS STATED THAT MY ISSUE IS DUE TO A DEFECT AND IN THE EVENT OF AN ACCIDENT. THE DRIVER'S AIRBAG WILL NOT DEPLOY. I CONTACTED NISSAN WHO, OF COURSE, IS NO HELP AND WAS TOLD THAT MY VIN # WAS NOT A PART OF THAT RECALL. THEY COULDN'T EVEN TELL ME WHERE MY RECALLS WERE EVEN REPAIRED. I WISH MORE PEOPLE WOULD LET THE NHTSA KNOW ABOUT THIS & ADVISE ANYONE YOU COME IN CONTACT WITH NOT TO BUY A NISSAN. IT'S NOT WORTH IT!! *NM

253mo ago
Body 3

THE CHROME ON BOTH FRONT DOOR HANDLES ARE CHIPPING AWAY. WHEN THE DOORS ARE OPENED THE CHROME IS CUTTING THE OCCUPANTS HANDS. DEALERSHIP IS NOT RETURNING CONSUMER'S CALLS. *AK THE CHROME HAS CHIPPED AWAY ON THE DRIVER'S SIDE DOOR, CAUSING CUTS TO DRIVER'S LEFT HAND. THE CHROME ON THE PASSENGER'S SIDE DOOR HANDLE IS CRACKING ALONG THE UPPER SIDE AND IS BUBBLING ON THE EXTERIOR SIDE. THE SERVICE MANAGER AGREED THAT THE PASSENGER'S SIDE LOOKED AS THOUGH IT WAS BUBBLING AND WOULD CHIP AWAY AND TO INSTALL NEW DOOR HANDLES WOULD COST APPROXIMATELY$250.00. MANUFACTURER NOT WILLING TO HELP AT THIS TIME. *TT *NM

257mo ago

46 total

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