2018 Ram 2500

The contact owns a 2018 Ram 2500. The contact stated that while driving 50 MPH with a loaded trailer, the brakes locked while depressing the brake pedal. Additionally, after depressing the accelerator pedal, the vehicle failed to respond. The contact stated that after a while the brakes slowly released, and the contact was able to resume driving. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the vehicle had previously been repaired under the recall. The contact stated that the part that was used to repair the vehicle was the same part as the one that was removed during the repair. The dealer was contacted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall.

The rear view back-up camera functions intermittently. Sometimes it works as expected, sometimes it displays a partial distorted image, sometimes the screen is black, sometimes it displays a blue screen with the message "camera system unavailable." The error has occured for several years. Every time I see a camera recall for ram I expect my vehicle to be part of it but never seems to be. Talking to others it seems to be a known issue, but not a known repair--could be one of several things causing the problem. Finally decided to take it in for repair at my expense on 10/16/2026.

I received a Safety Recall notice back in XXX for the HCU ABS component on my 2018 Ram 2500 (C4B/NHTSA 24V-896). Subsequently, the ABS component failed shortly after so I took the truck into CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa and they temporarily repaired the unit, but did not and have not had a replacement unit to resolve the recall notice safety issue. As stated on the paperwork, it is typed "Advised customer that the HCU is currently on recall, but the recall fix is not available at this time". To date, there has been no repair of that part made to my truck to resolve this safety recall, but the recall notice was removed by Stellanis on my truck, most likely following a conversation that I had with them last month expressing my concerns for safety when operating my truck and asking for an update on when the part would become available. I believe that Stellanis reported this as "fixed" fraudulently to the NHTSA and I would like for the NHTSA to investigate this thoroughly. I talked with NHTSA service agent "[XXX]" today about this issue and he assigned reference number XXX for the incident. I have attached the documents as per my statements above for review. I look forward to your reply on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA recall number 24V-896 was marked as completed on my vehicle but I'm telling you the work was never done. It was marked as complete on 27 September (that's a Sunday) of this year. I called Stellantis recall department and they just say it's complete but can't tell me who actually did the work or who completed it, just totally stonewalled me, so I'm contacting you. I haven't even been to a dealership in about 10 months for anything. This was either accidentally marked complete or fraudulent, I don't know, but this recall should still be listed as open for my truck. What do I do?

Vehicle Information: * Year/Make/Model: 2018 Ram 2500 Power Wagon * Affected Component: Electronic Stability Control / Service Brakes, Hydraulic / Electrical System * Associated Recall: FCA Recall C4B / NHTSA Campaign 24V-896 Description of the Safety Problem: The vehicle is completely disabled and non-running due to a high-current internal electrical short-to-ground within the ABS/Stability Control architecture. Attempting to turn over the engine instantly blows the heavy 30-amp Fuse F26. Diagnostics isolated the issue exclusively to the ABS module: when the main ABS electrical connector is unplugged, a fresh fuse does not blow, confirming a direct short within the module assembly. Because this is a Ram Power Wagon, the system failure also cascades into the disabling of vital off-road, safety, and stability control systems. Description of Manufacturer/Dealer Non-Compliance: According to the VIN registry, the manufacturer’s authorized dealership marked FCA Safety Recall C4B (NHTSA 24V-896) as "Completed" on this vehicle. However, a physical inspection reveals that the required engineering remedy was never properly executed. The vehicle is still running the original, factory-defective components. The electronic ABS module physically installed on the truck bears part number 68351453AA. This "AA" suffix indicates the original, defective component architecture that is prone to internal failure and explicitly named in the manufacturer's initial safety report. Per official recall remedy instructions, a complete replacement of the HCU assembly with updated brush materials (such as part 68143491AB) is required. The dealership failed to install the authorized engineering remedy part, leaving the defective component in place while reporting the safety recall as closed to federal regulators. Because this component failure triggers a high-current short-to-ground, it presents an active vehicle fire hazard and has left the vehicle completely stranded.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were illuminated with a steady continuous audible chime coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 41,400.

The truck is under recall C4b for the ABS / Traction control system, which also disables the cruise control. I have called several times and had the vehicle into local dealerships and was told there is still no fix. I asked about trading in the truck and the dealers offered me way below KBB value stating they don't want the truck because of the recall. I ask Ram to help me out and they said there is nothing they can do. 3 times now in over the almost 2 years this truck has been under recall C4B the truck has only engaged the rear brakes during a panic stop causing me to almost crash. I talked with Ram recall department and that told me to stop driving the truck, I told them it was my only transportation. They then told me it's up to a dealership if they want to give me a rental until the fix becomes available, of course the dealers do not. I am frustrated and at wits end, the truck constantly dings at me turning the ABS light on and off all day everyday. I have had no use of my cruise control for almost 2 years, and can not pull trailers like I intended to do with the truck becuase the companies will not pass the truck in their inspections because of the ABS / Traction control lights being on. The lights have been coming on since about December of 2024, and stayed on since Febuary of 2025.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and check engine warning lights were illuminated and the cruise control became inoperable. The vehicle was taken to the dealer, where it was diagnosed, and the failure was associated with the recall. The contact was referred to the manufacturer. The manufacturer was notified of the failure by phone and advised the contact to repair the vehicle, and a reimbursement would be provided when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, after taking the vehicle to a dealer for a tire replacement, the contact was informed by the dealer that the wheels could not be aligned because the drag link assembly failed to meet manufacturer specifications, and that the entire assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

I have 2018 Ram 2500 Diesel that has the ABS Recall and my abs system is not working, No cruise control and No traction control. I have contacted multible dealers multible times and I'm told there is no fix for this problem. I don't understand how they can continue to engineer and build trucks that apparently don't have this problem but can't engineer a fix for this Safety Issue. My problem was first reported to the dealer (1/15/2021) 5 years ago. I bought this truck New to pull a thirty foot gooseneck trailer to haul 18000 pounds of farm equipment for my business. This truck is currently unsafe and really unusable in a safe manner for me and other drivers on the highway. It would appear Ram either has incapable engineers or has just stuck their head in the sand and hope the problem goes away. I currently have an unsable truck that I cannot trade due to a safety issue and Ram can't fix it. What can be done to give Ram a time line to correct the issue? I believe you would agree they have had plenty of time to reengineer the fix. There is 371,000 Ram trucks with this problem, Please help Us owners and the general public on the highways. 371000 potiential deaths due to this problem.

The contact owns a 2018 Ram 2500. The contact stated that while driving 30 MPH, the brake pedal was depressed, but the vehicle failed to properly respond and the braking distance became extended, causing the vehicle to crash into the rear of the vehicle ahead. Additionally, the brake pedal was fully depressed and went to the floorboard, but the brakes failed to respond as needed. The vehicle was towed from the scene. A Police report was filed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle the "Service ABS" and "Electronic Braking System" were displayed with an audible chime. The cruise control and traction control had deactivated. The failure mileage was approximately 45,000.

Warning lights come on. No anti lock brakes or cruise control. Warning lights and signal appear on the dash board. There has been a recall on this problem for over two years. Dealership keeps saying NO PARTS AVAILABLE. Use my truck for a family vehicle, and pull our travel trailer. I hope you can help resolve this problem.

My truck is subject to FCA Recall C4B, NHTSA Recall 24V-896, involving the brake hydraulic control unit (HCU). The recall concerns possible loss of ABS, electronic stability control and traction control. My concern is that the recall has been open since November 2024 and I still have not been able to obtain the repair for my truck. I have also been dealing directly with Stellantis and have case number 94100990. More importantly, my truck has actually experienced the problem. The ABS warning light began coming on before the C4B recall was announced. I don't remember the exact date, but I know the problem existed before the recall. The warning has continued to occur intermittently. This means I am not simply waiting for a routine recall repair. My truck has actually shown the symptom that the recall is intended to address.

I haven’t had an accident yet, but the car beeps at me constantly. It’s very distracting. Abs / traction control lights constantly going on and off. Also had issues with transmission, gears shifting hard, 4wd bushings in transfer case, etc. I have asked for an update on recalls many times. No part available. It’s been almost 2 years. Doesn’t seem that they plan to address the issue.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control features failed to operate, with a dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 26,500.

I have warnings on my dash board alerting of a brake system failure. I received notice of the safety recall more than 18 months ago and have followed up several times. I have been told there is no remedy and if I would like to pay to fix the issue I can and then submit for possible reimbursement. I verified the suspect part is/was available at the local dealership but they refused to remedy the safety recall. I purchased the truck at the dealership I met with but they have no direction from Chrysler so the vehicle owner must pay to resolve the defect. I believe the recall was issued in Dec 2024. Chrysler and their dealers must act on the recall allowing more than 18 months to elapse with out any follow on notices or instructions with a a firm remedy is unacceptable. I request a scheduled date to have the suspected parts replaced and correction verified at no cost to me/the owner within 15 days of this notice. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since the recall letter went out, the trucks electronic cracking system alarm has been intermittently sounding and every time I call a dealership and explain the issue, I receive the same answer that the parts to remedy the situation are not available. This has been an ongoing issue and a serious safety concern if anything were to happen to the system while I’m operating it with my family inside. I have been dealing with this for close to 2 years now. I need some action to be taken immediately.

There has been recall CB4 on my 2018 Ram 2500 since 11/2024. I have been told multiple times that a fix is on the way, in the mean time I dont feel safe driving the vehicle and the constant warning beeper is annoying. How long will NHTSA let this go before there is a viable solution. I know there is a acceptable repair on the Ram 3500 which uses the exact part as the 2500.We are now going into fall/winter where the anti lock braking system is crucial, there is a huge safety issue here, is anyone going to do anything to resolve this.