2022 Rivian R1t

I have had a late model 2022 Rivian R1T since July of 2024. It had ~1500 miles on it, but has needed 12 services in just two years. This includes having to have the 12v batteries (2) replaced 11/2024 at ~6,000 total miles driven and again just 21 months later at 25,000 miles. Rivian would not replace the batteries this most recent time claiming they are not warranted since they were replacements and the vehicle is more than 3 years old. they did give me one of the 2 batteries for free most recently, but I still paid $542. It would have been ~$800. I requested to speak to a manager about it. after a couple attempts Carlo Tan at the Eastvale, CA service center spoke to me on the phone and stated this is not a reoccurring issue (even though there are forums full of same examples all over the internet) and that the batteries are out of warranty so he is not doing anything else. I asked to escalate it. He said OK, but never called me back. I phoned multiple times including waiting on hold for an hour with no call back. So I emailed the service manager who forwarded it to Carlo who then replied that upper management reviewed my case and declined to do anything else. I replied to that email on [XXX] and asked to speak with upper management myself or i would file a complaint with you. It has been 6-weeks and still no reply. I love my Rivian. I have two actually, but this is a problem particularly with early model years that Rivian won't take ownership of. I could have been stranded or worse my wife at night somewhere alone or who knows. at any rate, I just want this fixed for good and don't think i should have to pay a penny for it. thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When shifting into reverse, sometimes it will takes 2 or more seconds for the rear/backup camera to display on the screen. Sometimes while in reverse and the rear/backup camera is being displayed, the camera image will freeze. This may happen when the vehicle is moving or stopped. Sometimes while in reverse and the rear/backup camera is being displayed, the alignment lines on the screen will not adjust when the steering wheel is turned. This may happen whether the camera image is frozen or active.

2022 Rivian R1T, ~102,600 mi. Front suspension dampers (hydraulic/air suspension) failing again. Front end rises under acceleration and suspension is soft. In rain the front tires lose traction during acceleration. Current parts are installed; vehicle available for inspection. Prior replaced parts were kept by Rivian; whether they still exist is UNKNOWN. SAFETY RISK: Front tires lose grip accelerating on wet roads, from a stop, merging, and turning across traffic, risking loss of steering control and a crash. On XXX the vehicle also limited itself to 50 mph without warning, a hazard in highway traffic. I now avoid driving in rain. CONFIRMED BY DEALER: Current failure not yet confirmed; Rivian diagnosis set for XXX ([XXX]). Rivian has repeatedly repaired the same system: front dampers replaced XXX, XXX; rear dampers XXX; air compressor XXX. In XXX Rivian identified debris in the hydraulic suspension as a root cause, but failures continue after each repair. OTHER INSPECTIONS: Rivian only. No police or insurance inspection. WARNINGS: On or aboutXXX, after parking over an hour on flat pavement, the display showed "service suspension" and speed was limited to 50 mph. A vehicle reset cleared it; the rising front end and soft suspension began right after. Traction loss in rain first noticed XXX. Vehicle has Rivian OEM 12V batteries; Rivian performed 12V calibration XXX. Fault codes from XXX requested from Rivian in writing; not provided. MANUFACTURER RESPONSE: Written report sent to Rivian XXX no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Put vehicle in reverse. Instead of showing the reverse camera immediately, the system lagged and the vehicle's infotainment system became non-responsive. No reverse camera image was shown. Approximately one minute later, having finished backing up and started driving, the camera interface came up. At this point the interface for the infotainment was missing. I could not bring up any HVAC controls, and so had uncomfortable air blowing on my that I did not want, but could not control. (No manual controls on the vents.)

The contact owns a 2022 Rivian R1T. The contact stated that while driving 20 MPH, the steering wheel was extremely loose. The steering wheel failed to turn as intended. The tow truck driver was able to duplicate the failure. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The technicians were unable to duplicate the failure. After retrieving the vehicle for sixteen days, while driving at highway speeds and making a turn, the failure reoccurred. The vehicle was taken back to the local dealer, where it was diagnosed with a fractured steering rack. The vehicle was repaired. The contact believed that the dealer was negligent. The Rivian service hotline was called, and the contact was advised to tow the vehicle to the dealer. The failure mileage was approximately 54,000.

I am reporting repeated suspension and structural failures involving my 2022 Rivian R1T. In April 2026, at approximately 90,537 miles, Rivian performed a comprehensive inspection and found both front lower control arm bushings torn, the right rear damper leaking, and the rear subframe cracked. Rivian’s own service documentation specifically stated that the vehicle was “unsafe to operate due to damage to the rear subframe” and recommended that the vehicle be towed. Rivian subsequently replaced the rear subframe, both front lower control arms, the right rear damper, and serviced the hydraulic damper system. The April repair invoice totaled approximately $9,953. Approximately five months later, at approximately 96,956 miles, the vehicle developed another significant suspension problem. The front passenger side began sitting noticeably lower. The ride became extremely rough over bumps, I could feel significant vibration through the vehicle, and the vehicle repeatedly attempted to adjust its ride height. I also received warnings telling me not to move the vehicle while the air suspension was adjusting, and I was unable to properly adjust the ride height. I brought the vehicle back to Rivian in September 2026. The current Rivian service estimate calls for replacement of both front dampers, the air-suspension compressor/ASU, and the left and right front hydraulic suspension jounce lines, along with suspension diagnostics. The suspension repair estimate is approximately $7,121. I was informed that the ASU/compressor was tried as part of diagnosing the problem but did not resolve the condition, and the front dampers are now suspected. I was also informed that because the front suspension functions as a connected system and the replacement components are an updated design, both sides/components may need to be replaced. I am concerned about the repeated failure of safety-critical suspension and structural components on the same vehicle. In approximately five months .

The seat belt came completely dislodged from the seat base as my passenger was getting into the car and fastening their seat belt

After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating area. Because these screws were left fully exposed by the broken plastic, they created an immediate laceration hazard. As a direct result of this defect, my young daughter's leg was cut by the exposed screws while using the seat.

SYSTEMS AFFECTED: Electrical System (12V Power Supply / Low-Voltage), Climate Control (HVAC System / Thermal Management), Towing / Recovery DESCRIPTION OF SAFETY HAZARD & DEFECT: My 2022 Rivian R1T experienced a sudden, complete electrical failure due to a defective HVAC system, resulting in a dangerous hard-bricked state that rendered the vehicle totally inoperable. Approximately 30 days prior to the incident, the vehicle underwent a comprehensive inspection at a Rivian Service Center where both the HVAC system and 12-volt battery system were tested and cleared. Shortly after, a primary internal failure/glitch within the HVAC equipment created a high parasitic power draw on the vehicle's low-voltage circuit while parked. The HVAC module failed to enter sleep mode, continuously draining the dual 12-volt AGM battery array below critical operating thresholds. This rapid, deep-discharge condition completely disabled the vehicle's primary high-voltage contactors and low-voltage control modules, locking out all vehicle functions, electronic doors, and drive controls. The vehicle could not be restarted, jump-started normally, or safely shifted into neutral, necessitating an emergency flatbed tow to the service center. Technicians confirmed that the primary HVAC equipment failure directly caused the full depletion and destruction of the 12-volt electrical system. This defect presents an immediate safety risk. An uncommanded HVAC-induced power drain that completely depletes the 12-volt system can cause sudden electrical failure, vehicle bricking, loss of hazard lights, and lock-out conditions, potentially stranded occupants in dangerous environments or busy roadways. Rivian is treating this catastrophic multi-system failure as non-warranty maintenance, refusing to address a clear pre-existing latent defect in their low-voltage power management and thermal architecture. REQUESTED ACTION: Investigation into 2022 Rivian R1 HVAC power management defects causing severe 12V drain

In July of 2025 while driving my entire air suspension collapsed on the highway slamming the vehicle down onto it's bumpstops. Rivian covered a "fix" of this under warrant. In December the rear shock was leaking. Now in July of this year while driving the front air suspension collapsed to it's bump stop again.

The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The cameras have continued to fail since then.

Vehicle gave a warning to service the electrical system and then shut down preventing any operation. Luckily I was in a parking lot and not on a roadway impeding traffic or jeopardizing safety while driving. Could smell burnt electrical from within cabin. Had to have towed to service center and explained that condensation from air conditioner leaked onto high voltage heater coils and shorted out electrical system. Seems like a poor design that this was even possible. Dealer indicated this was not uncommon.

Rear Suspension Dampers leaking prematurely which could cause unsafe driving issues.

Subframe has cracked. It is a known issue for my vehicle as the welded subframe isn’t strong enough to hold the weight of my vehicle over time. Thus compromising the structural integrity over time, leading to severe safety hazards like unpredictable handling, poor stability, and potential failure of critical components. This can lead to accidents if not resolved. Rivian currently knows this is an issue and charges customers who are out of warranty over $11k to repair.

12 volt battery was replaced under warranty on date 07/08/2024 at miles 14059. Again, 12 volt battery needs to be replaced at 29343 miles as of today's date 04/12/2026. This is highly unusual. Please look into it. Prakashkumar Patel, MD

Passenger front suspension failure due to failed hydraulic pump (at 67k miles), resulting in wheels rubbing against interior, making vehicle almost inoperable without placing occupants at risk. It was immediate and without warning inside vehicle. When I spoke with technician they informed me that it was occasionally reported in earlier models. I was unable to view component.

We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash. The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road. We thought it was a blown tire. But the tires were all in tact. The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash. The car has been totaled by insurance company and taken salvage yard in Knightdale, NC. We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain. I have severe neck misalignment and soft tissue damage on my neck and back. I was unable to work for 4 days after the accident and still am not able to sleep well due to pain. We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage. The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day. We had the car towed to the Rivian service center where they verbally confirmed it was the toe link that separated. It was inspected by the police, the Rivian Service Center and our insurance adjuster. There was zero warning prior to the loud bang other than the recall notice We

The 2022 R1Ts has a welded subframe that is prone to cracking due to the vehicles weight. The symptoms are a metal on metal clunking and creaking sound from the front end. In 2023 Rivian replaced the welded subframe on the R1T with a cast subframe that is stronger. I raised this issue to Rivian on 3 separate service appointments over the course of 3 years while my vehicle was under warranty, each time I was told that the sounds are normal. Now that my vehicle has just passed the 60,000 mile warranty period I am now being told that the truck needs the subframe replaced with the gen 2 retrofit kit at a cost of $11,500. As you can see by this Reddit thread, this is a systemic issue with the 2022 R1T and many customers have experienced cracks in the welded subframe- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Massive damper leak. Per research online, this is happening with a lot of the same vehicles. If it fails, it will place the vehicle in turtle mode even on the freeway which could be dangerous.

I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this vehicle that I was aware of but had been unable to schedule for service yet b/c it required shipping the truck to [XXX] on a barge. I had only had the truck on island for a little more than a month. From previous operations I had no reason to believe that the cruise control was faulty. It is possible that the recall issue may have been a contributing factor to the crash but I don't know b/c the vehicle has not been inspected yet by Rivian. They have scheduled an adjuster to come on April 14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)