2004 Subaru Legacy

AT 26,469 miles the harmonic balancer separated into two pieces while driving causing sudden loss of power steering. I contacted Subaru for assistance with this know problem. They refused a free repair. I have been a Master ASE mechanic for over 25 years at a dealership and know repairs of this type are usually done in house under a goodwill policy, otherwise swept under the rug so there is no recall. I went to the local dealer here and the tech there said he use to do the repair almost everyday. the same thing happened to my housemates at some time and he doesn't remember the details. This is a serious problem and there should be a recall as it could result in death given the circumstances the driver is driving in.

A smell of gas was present in the passenger area. I took it to my mechanic. He said the Damper Fuel Assembly (Part # 42086AE040) was leaking. It is a high pressure gas hose. Subaru no longer makes the part, making the car valueless. We tried junkyards, etc, but that part seems to be leaking on all. It is dangerous. I can drive it, perhaps, but the gas smell is in the body of the car. Subaru said it's "unfortunate" that the car that was worth $6-7,000 last week is worth nothing. Unless I want to drive it unsafely.

SUBFRAME CORROSION

I KEEP RECEIVING SAFETY RECALL LETTERS ABOUT THE AIRBAG IN THIS VEHICLE. THIS VEHICLE HAS BEEN SCRAPPED SINCE JULY 2017. I COULD NO LONGER GET IT TO PASS EMISSIONS. I HAVE SINCE THEN CALLED THE NUMBER ON THE LETTERS SEVERAL TIMES TO REMOVE ME FROM THE NOTICE LIST BUT I KEEP RECEIVING THEM. I RECENTLY NOTICED THAT EVERY RECALL NOTICE HAS A DIFFERENT PHONE NUMBER ON IT AND IT APPEARS CALLS ARE GOING TO A DIFFERENT CALL CENTER EVERY TIME. I BELIEVE THAT THE US DOT AND NHTSA IS BEING RIPPED OFF BY WHOMEVER IS CONTRACTED TO SEND OUT THESE LETTERS. EVERY OPERATOR AT THE CALL CENTERS STATES THEY WILL UPDATE THEIR FILE AND REMOVE ME FROM THE LIST, BUT LIKE CLOCKWORK I STILL RECEIVE THE NOTICES.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 45 MPH, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PADDLE WHICH WENT TO THE FLOOR WHILE THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE PARKING BRAKE TO COME TO A COMPLETE STOP HOWEVER, THE BRAKE FRACTURED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT LOW SPEED TO THE RESIDENCE. THE CONTACT GOT OUT THE VEHICLE AND NOTICE BRAKE FUEL LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V000000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE DEALER (WEBSTER GROVES SUBARU LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119 PHONE NUMBER: 314-968-5167) WHO WERE UNABLE TO VERIFY WHEN AND IF THEY WOULD BE RECEIVING THE PARTS FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REMEDY. PARTS DISTRIBUTION DISCONNECT.

TAKATA INFLATORS;THE AIR BAG WARNING LIGHT HAS BEEN FLASHING ON &OFF &NOW IT'S ON ALL THE TIME , THE BAG WAS SUPPOSED TO HAVE BEEN CHANGED BY THE DEALERSHIP ON JAN. 19 2017 @ NORTHPARK SUBARU HERE IN SAN ANTONIO TX.,HOW CAN I VERIFY THAT THE BAG WAS INDEED REPLACED & WHY DID THE AIRBAG LIGHT STARTED TO FLASH AFTER THE BAG WAS REPLACED A SHORT TIME AFTERWARDS , NOT ALL THE TIME , BUT EVERY NOW & THEN & NOW IT'S ON ALL THE TIME ? IS IT SAFE TO DRIVE & HOW CAN I CONFIRM THAT THE RECALL WAS INDEED PREFORMED ? WHEN I PICKED UP MY CAR ,TO ME IT LOOKED LIKE IT HAD'NT BEEN TOUCHED ,TO BE HONEST , BUT I DID'NT QUESTION IT @ THE TIME , AM I WRONG TO THINK THAT ? ANY WAY I WAS NOT TOLD WHICH BAGS WERE REPLACED , DRIVER SIDE OR PASS SIDE OR BOTH , I DON'T KNOW , CAN YOU HELP ???

TAKATA - PSAN INFLATOR, NEVER NOTIFIED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LIBERTY SUBARU (201-261-0900, LOCATED AT 55 KINDERKAMACK RD, EMERSON, NJ 07630) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT MENTIONED THAT HE WAS PLACED NUMBER 12 ON THE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: MY CAR HAS BEEN LISTED FOR THE RECALL SINCE JUNE 2016, BUT I HAVE NEVER BEEN ONCE CONTACTED BY SUBARU TO COME IN FOR REPLACEMENT. I HAVE NO INCIDENT, FORTUNATELY, BUT THE FIELD BELOW REQUIRES A DATE, SO I'LL ENTER TODAY'S.

TAKATA RECALL: MY CAR'S BEEN LISTED SINCE LAST JUNE. NO CONTACT WHATSOEVER FROM SUBARU EVEN THOUGH THAT'S WHAT I WAS TOLD TO EXPECT. THIS IS UNACCEPTABLE. LUCKILY NO INCIDENT SO FAR, BUT THE FIELDS IN THIS COMPLAINT FORM REQUIRE DATES, ETC. SO I'LL USE TODAY'S DATE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

HOOD LATCH FAILURE ON HIGHWAY. FLEW UP AND BROKE WINDSHIELD. SAME THING HAPPENED TO OUR 2007 SUBARU LEGACY EXACTLY A WEEK AFTER. WINDSHIELDS AND HOODS NEED TO BE REPLACED. THE LATCH IS LIKE A TOY, NOT STURDY AT ALL. CONTACT ME ASAP FOR PHOTOS [XXX] COULDN'T GET THE PHOTOS TO LOAD INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. IT HAS BEEN 7 MONTHS SINCE THE RECALL DATE OF JUNE 10, 2016. THERE HAS BEEN NO INFORMATION OR CONTACT BY SUBARU SINCE THE ORIGINAL RECALL NOTICE. MY LOCAL SUBARU DEALERSHIP SAYS THEY DO NOT HAVE THE REPLACEMENT AIRBAGS AND HAVE NO INFORMATION AS TO WHEN THEY WILL. PLEASE REQUEST SUBARU EXPEDITE THE RECALL PROCESS.

IN COLD WEATHER, BELOW APPROX 35F, FUEL VALVES SHRINK, AS CONFIRMED VIA CONVERSATION WITH [XXX] TEAM SUBARU SERVICE MANAGER [XXX] ON A JANUARY 2, 2017 PHONE CALL. AS REPORTED TO SUBARU, CONDITION CAUSES THE FOLLOWING: 1. WHEN PARKED, NORMALLY IN GARAGE: GAS FUMES WILL FILL THE SPACE, PERMEATE HOUSE TO A POINT THEY OVERWHELM THE INHABITANT OF NEAREST BEDROOM. 2. WHEN IDLING AT STARTUP: CAR CABIN FILLS WITH FUMES TO AN INTOXICATING LEVEL. NORMAL REMEDY TO OPEN WINDOWS. 3. DRIVING: IF OUTSIDE TEMPERATURE IS WARM ENOUGH, FUEL VALVES MAY RETURN TO A NORMAL SIZE AND HALT THE FLOW OF FUMES. NORMALLY TAKES AT LEAST 40 MINUTES OF OPERATION TO ACHIEVE THIS. NORMAL REMEDY TO DRIVE WITH WINDOWS OPEN. THE SITUATION OCCURS REGARDLESS OF FAN OPERATION. ATTEMPTS TO REMEDY HAVE INCLUDED TIGHTENING CLAMPS ON FUEL LINES ON OWN AND VIA A MECHANIC. THERE IS AN EXISTING RECALL ON THIS MODEL, WWO-98, WHICH SEEMS RELATED TO THE ISSUE AT HAND. SUBARU HAS DECLINED TO INCLUDE NEW VIN BEYOND ORIGINAL IN THIS NOTICE. THE ISSUE FIRST PRESENTED IN DECEMBER 2014, REPEATED DURING COLD SPELLS EACH WINTER SINCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/18/17.*JB