2022 Volkswagen Tiguan

I am reporting a serious engine defect on my 2022 Volkswagen Tiguan at approximately 39,500 miles. The vehicle has excessive oil consumption and an oil leak. The authorized dealer diagnosed the problem as requiring full cylinder head replacement. This is a major engine repair at low mileage. I previously told the dealer the vehicle needed oil added between changes. The issue has worsened and now requires a cylinder head. I escalated with dealership management and Volkswagen Customer Care. Volkswagen refuses full coverage and offers only partial goodwill, leaving me to pay a large portion out of pocket despite the low mileage. This issue is widespread on 2022–2023 Tiguan models with the 2.0 TSI EA888 engine. Multiple owners report the same oil consumption and cylinder head replacement. Consumer Reports has documented cylinder head and oil consumption complaints on the 2022 Tiguan. Class action lawsuits allege a defect causing excessive oil consumption. The Canadian Automobile Protection Association has also reported premature valve guide wear leading to cylinder head replacement on 2018–2024 Tiguans. Excessive oil consumption creates a safety risk. Low oil can cause engine damage, stalling, or complete engine failure while driving. A vehicle needing frequent oil top-offs and a major internal repair under 40,000 miles indicates a possible manufacturing defect that Volkswagen has not addressed with a recall. I have also experienced issues with the forward collision warning system, the PCV valve, the infotainment system, and brake vibration when braking. These secondary problems further show reliability concerns, but the cylinder head failure is the most serious and safety-related issue. I request that NHTSA review this complaint with other similar reports and investigate whether a safety-related defect exists in the 2022–2023 Volkswagen Tiguan that requires further action or a recall. Vehicle: 2022 Volkswagen Tiguan Mileage: approximately 39,549 miles

The contact owns a 2022 Volkswagen Tiguan. The contact stated that upon starting the vehicle, an alert flashed indicating that "Travel Assist is no longer available," followed by a loud, persistent chiming noise that continued while driving. The vehicle was taken to an independent certified mechanic. The failure mileage was approximately 75,000.

My 2022 Volkswagen Tiguan repeatedly displays the warning: “Travel Assist Currently Not Available.” When this occurs, the vehicle beeps every few seconds, which is extremely distracting while driving. I have also noticed that when the Travel Assist failure occurs, there is a pulsating feedback/vibration when braking. This condition continues until the “Travel Assist Currently Not Available” warning is resolved. Since I purchased the vehicle (purchased brand new in 2022), this issue has occurred every year. Volkswagen has previously had to replace the steering wheel each time the issue occurred (2 swaps performed in the last two years). The issue is now occurring again for the a third consecutive year, indicating that the underlying problem has not been permanently resolved. I am concerned that this is a recurring safety-related defect that Volkswagen has not adequately addressed. The repeated warning, constant beeping, and unusual braking feedback are distracting and unsafe while operating the vehicle. Volkswagen should identify and permanently correct the underlying cause rather than continuing to replace the steering wheel as a temporary solution. I am requesting that NHTSA investigate this recurring issue and determine whether a broader safety defect exists with the Travel Assist system in Volkswagen vehicles. Note: Video evidence available but files are too large to attach here. Please contact for files

I have only ever serviced this vehicle at VW dealerships, and took the car in for service every 10k miles. The check engine light came on just under 50k miles and it was due to a cracked Leak Detection Pump. I paid for the repair out of pocket. After it was fixed, just a few weeks later the check engine light came back on. When I took the car back to the same dealership, they diagnosed the problem as a cylinder head issue requiring cylinder head replacement and quoted a significant cost to fix. It is not covered under warranty even though I am just barely over the 50k mile mark. There is a common and known, recurring issue with the engine on the 2022 VW Tiguans and it is a shame that there is no recall already issued for this.

My 2022 Volkswagen Tiguan intermittently displays the warning “Travel Assist Currently Not Available” while driving. The warning is accompanied by an audible chime and has occurred repeatedly. The warning indicates that the vehicle’s Travel Assist system is unavailable. I am concerned because Travel Assist is associated with steering and lane-keeping assistance, and the warning occurs while the vehicle is being driven. Volkswagen has issued Technical Service Bulletin 48-23-01 (Transaction No. 2070207) addressing a “Travel Assist currently not available” condition involving the steering wheel hands-on detection system on certain Tiguan vehicles. The problem is intermittent and the vehicle is available for inspection. I am reporting this because the condition continues to occur and I believe it should be documented and evaluated as a potential safety-related defect.

ACC warning lights flash on and off, loud obnoxious beeping triggered at engine start and persists through all speeds.

2022 VW Tiguan, VIN [XXX], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. XXX, Volkswagen of [XXX] [XXX]: tech found DTC in ECM stating no communication with 5F module (infotainment control unit); VW guided test plan directs replacement of the 5F module. Quoted 501.54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. VW has already recalled 2022 Tiguans for this component and this consequence. Campaign 22V-514 ([XXX]): infotainment memory module defect causing rearview camera image not to display, certified by VW as an FMVSS 111 noncompliance. Campaign 25V-082: 2022-24 Tiguan camera control unit error, same loss of camera display. NHTSA VIN lookup on XXX shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The dealer's statement that multiple customers await the same part indicates the defect population extends beyond the recalled VINs. I request NHTSA evaluate whether the scope of 22V-514 and 25V-082 was underinclusive and whether a recall query or scope expansion is warranted for uncovered 2022 Tiguans. RO and VIN lookup available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.

My vehicle was parked on my worksite and when I can out to check a truck in. I noticed my windows looked tinted and when I went to investigate my vehicle was on fire or smoking badly and I closed the door and call [XXX]. This was a very traumatic experience for me considering I had only purchased the vehicle from the dealership on the 18th and had recently been training one of my kids for driving lessons. While I am grateful that me or my family where not physically injured it is unacceptable that both the manufacturer and dealership knowingly put both me and my family in harms way and I expect to be compensated for this preventable traumatic experience we've endured due to no fault of ours. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EPC light kicks on which is puts your car in limp mode, which is caused by a cylinder head issue. The EPC limits your car acceleration and speed ability, this is extremely dangerous especially on the highway. It’s been a year & Volkswagen is refusing to take responsibility and offer a recall when it’s an ongoing issue with 2021-2022 Volkswagen Tiguans. The cylinder heads have been on back order for a year. This is an issue I believe that needs a nation wide investigation & recall for customers.

I own a 2022 Volkswagen Tiguan that has experienced ongoing excessive oil consumption. At approximately 60,000 miles, the vehicle experienced a much more serious incident. While traveling approximately 75 mph on the interstate, the vehicle began actively spraying engine oil, covering the exterior of the vehicle. A warning light then appeared instructing me to check the engine oil level. I was able to exit the interstate and pull into a gas station. Once parked, the vehicle was leaking an excessive amount of oil onto the concrete underneath it. I contacted the dealership, and they immediately understood the issue because they had seen the same problem occur in other Volkswagen Tiguans. I am concerned that the sudden and substantial loss of engine oil while traveling approximately 75 mph presents a serious safety risk. This type of failure could potentially cause catastrophic engine damage or engine failure at highway speeds, leaving the vehicle disabled in active traffic. I am also concerned about the possibility of oil contacting hot engine components and creating a fire hazard. This incident is especially concerning given the vehicle's prior history of excessive oil consumption and the dealership's statement that they had encountered the same issue in other Volkswagen Tiguans. I am concerned there may be an underlying defect involving the engine or oil system. I am submitting this complaint so NHTSA can document the incident and evaluate whether similar complaints involving 2022 Volkswagen Tiguan vehicles indicate a broader safety-related defect.

Description of Defect: The central MIB3 infotainment touchscreen on my 2022 Volkswagen Tiguan has suffered a complete blackout and is entirely unresponsive. This system has already been repaired and replaced over three once under warranty for infotainment failures over three years ago. The issue has returned, causing a total loss of the backup camera, and safety menus controls. Safety Risk Involved: When the touchscreen fails or goes black, it causes an immediate loss of critical vehicle functions. I lose access to the backup camera display while reversing, and I am entirely unable to adjust vehicle safety assistance menus. This total loss of visibility and vehicle safety controls creates an immediate driving hazard and distraction.

Oil consumption/ needs to replace cylinder head

I got this car in 2024 and it burns through oil. I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it. It’s too new of a car for that. I know a lot of other owners have had issues.

Consuming too much oil and only getting worse. Have to add 1 qt of oil around every 400 miles. Worried that all the burning could cause a vehicle fire

I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.

My 2022 Volkswagen Tiguan has an ongoing excessive oil consumption problem that began in April 2025 when the low oil warning illuminated. I added approximately one quart of oil and contacted the Volkswagen dealership. The dealership instructed me not to add oil myself if the warning returned and to bring the vehicle in for evaluation. On May 12, 2025, I brought the vehicle to the Volkswagen dealership and an oil consumption test was performed. The problem continued. I returned the vehicle on July 25, 2025, and a second oil consumption test was performed. The dealership subsequently replaced the PCV valve in the engine in an attempt to correct the oil consumption problem. On August 25, 2026, the check oil warning illuminated again, indicating that the problem has continued despite two oil consumption tests and replacement of the PCV valve. The dealership is now requesting that I bring the vehicle back for a third oil consumption test. The vehicle has repeatedly been made available to the Volkswagen dealership for inspection and repair. Each time it is taken in for this problem, the dealership keeps the vehicle for approximately one week, and there has been little communication regarding the status of the vehicle unless I contact the dealership myself. I am concerned that the underlying cause of the excessive oil consumption remains unresolved despite repeated testing and an attempted repair. I am concerned about continued oil loss, potential engine damage or engine failure, and the safety of operating the vehicle while the cause of the oil consumption remains unresolved. The vehicle is available for further inspection.

According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update. Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc .. I had to pay $700 to have them look at the car and they did not fix it. Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure. There are many reports online indicating multiple model years with this issue. I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.

For multiple weeks, my vehicle's Travel Assist/driver-assistance system has repeatedly malfunctioned. The problem began after the vehicle was returned to me by the dealership following service related to an ongoing oil-consumption issue. Since receiving the vehicle back, the "Travel Assist currently not available" warning and associated warning indicators activate repeatedly during virtually every drive. The warning is accompanied by an audible alert/beeping and may occur multiple times during a single trip. The repeated alerts are distracting while driving and create a safety concern. The warnings occur even when I am not actively using Travel Assist or the driver-assistance system. They have occurred while the vehicle is completely stopped as well as while I am driving normally within my lane without crossing the lane markings. The system appears to activate warnings unpredictably and without any corresponding action by the driver. Because this involves a driver-assistance/safety system, I am concerned that the system may not function properly or be available when it is actually needed. The unpredictable and repeated audible warnings also divert the driver's attention from the roadway. This malfunction has continued consistently for several weeks across multiple trips. I have photographs documenting the Travel Assist warning and warning indicators displayed on the instrument cluster under different driving conditions and at different vehicle mileages. The vehicle is available for inspection upon request.

Phantom braking, 2nd time in last 3 months