2013 Audi Q7

Fuel pump leak

Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.

Lights on dash were flashing in cluster which made it look like it was low tire pressure. I had a portable air pump which showed tires were fine. The vehicle went into some kind of limp mode which prevented the vehicle from driving the speed limit. It was taken to Auto service center. The diagnosis was Engine failure due to a burnt valve. It's been confirmed through the dealership, mechanics and consumers that is a common problem with this particular make and model vehicle. This engine failure left me on the side of the road and not feeling safe at all while being approximately 3 hours from my home. As an Audi owner I'm was so disappointed to be told that I needed a new motor even though it still runs in limp mode. This vehicle has less than 150k miles. It was the best European vehicle I ever owned until it wasn't. Bad call and poor quality control Audi!

Lately, I have been adding coolant to my car - 2013 Audi Q& TDI and Motor Oil for unknown reasons why it was happening. It started last year, 2023. I thought it was a normal thing that the oil level and coolant level kept on getting depleted. Comparing with my other car, i.e. a 2016 Toyota Avalon, I never encountered these problems My Audi car was serviced sometime 2018 and apparently all gaskets of the engine were replaced after I complained about severe leaking of oil inside my car garage. Until I went online to get if there were similar complaints of other users of this car were reported. My friend's car of same Audi model was also experiencing the same issue. I was also observing a similar gas smell inside my Audi car, whenever I start the engine and my air vent is not closed for couple of months. When I had it serviced to check my vent filter, the mechanic also noticed that there was leaking oil near the filter housing. The brake power is so low despite having it serviced for brake assist recall sometime in 2016 despite new Brake pads were installed. I also noticed that the brake fluid was getting lower sometime July 2023. Looking at the list of recalls - these complaints were not addressed by those 3 recalls reported to NHTSA.

1. Entire Passenger windshield wiper arm flew off of car during a rain storm on the highway. Needed replaced. This caused me to have obstructed vision. No warning lights or symptoms before it happened. 2. Passenger windshield wiper got stuck straight up, caught by driver wiper and pulled off. Needed replaced again. Obstructed vision, not able to use wipers until I was able to pull over and correct it.

coolant leaks is a major concern and I have been asked by local INDY on water pump replacement to be done. Its costing me around 1500$. With so common issues, i think Audi should recall and substitute on their own case rather than every customer paying it.

The contact owns a 2013 Audi Q7. The contact stated while driving approximately 35 MPH and at various speeds, there was an abnormal gasoline odor inside the vehicle. The contact stated there was no warning light illuminated. The contact became aware of fuel forming a puddle on the driveway. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline). The failure mileage was approximately 215,000.

I have an Audi Q7. Yesterday you could smell gas in the car and my 6 year old said he had a headache. I got in the car today and did not smell gas. Due to safety concerns, I immediately bought took the car to Dandini's in Westerville, Ohio. This autoshop only services Audi and VWs and their repair staff is certified in Audi and has worked at Audi dealerships. When I got to the dealership the inside of the car had a strong odor of gasoline. When we went back to the car 10 minutes later it still had a strong odor of gasoline when you opened the door. He quickly diagnosed the problem as a fuel filter issue. He said it was under a recall. The recall number is 16V-660 and may have been expanded. He called Audi and Audi said they could either replace the faulty fuel filter or put a patch on the faulty part. On my vehicle, they performed the recall by putting a patch on the fuel filter. They said they had no responsibility to replace the fuel filter - even though the patch failed - as they put a patch on it. That patch failed. I called Audi customer service and informed them the vehicle was unsafe to drive and they pushed me to go to a dealer and would not confirm if they would replace the part noting that there was not an active recall. Again, Audi said they would not do anything further on the recall since they put the patch on the filter even though the patch failed. The patch is sticky and melting and the failure could be due to heat or not being able to last long. See picture showing the patch failing. I replaced the fuel filter and the issue was resolved. It cost $577.98 to fix this issue. Audi refuses to reimburse I am emailing because there is a potential issue with the recall fix on the fuel filter issue on the Audi Q7. My patch failed. I was lucky that no one was injured due to the failure. You may want to review the issue on other recall repairs that did patches and not replacements. I have the part if you would like to review it.

On expressway, rear-ended and pushed into car in front too, so hit on both ends and no airbags deployed in the Audi Q7. Four vehicles were involved and the other three cars all had airbags deploy. Both front passengers hit their heads. Driver has whiplash and passenger has forehead skin abrasion. The car was always serviced by Audi only and was not on the airbag recall list. It apparently should be on the list, something is defective and owners have a false sense of assumed security in this car.

First thing is fuel smell in cabin very dangerous for me as well as any passengers Next is transmission there is no way telling how much fluid is in the vehicle that should be monitored by the consumer they have a right to know Front & rear axles seem to get worn quickly must be a problem in the drivetrain somewhere

top of fuel pump has crack causing fuel to leaks when in use.

I had the Fuel Filter flange crack and leak fuel into an area where an electronic plug exists. This leak was part of NHTSA recall #17V298 from 2017. I took my vehicle into the dealer and had it inspected per the letter sent to me. The dealers repair included placing a rubberized butyl tape over the flange that they claimed would prevent it from ever developing a leak of fuel. When I discovered the fuel leak and found it was leaking at the flange (Thru the butyl tape) I phoned the dealer who would not take the car in for inspection for five days (their earliest appointment). I have one vehicle and being without one for five days was not a viable option for me. I purchased the part from the Audi dealership and replaced it myself correcting the fuel leak. I phoned Audi North America to file for re-imbursement of the 340 dollars I paid for the part and it was rejected as they claimed they had repaired my vehicle under the recall. I was able to locate on the internet where Audi was re-notifying owners of vehicles to have the part replaced after the tape had been installed as the tape was found to be a temporary non lasting band aid to a serious problem. I was never notified of the secondary letter and was told by Audi that my vehicle was not included in the secondary callback for repairs. The fuel leak occurs underneath the rear passenger seat with a thin aluminum cover over the Fuel Filter Flange. When the flange began leaking, it fills up with fuel right under the seat causing a major safety issue considering it is installed on the top of the fuel tank. It was, a part that needed to be corrected immediately, and the Audi dealership left me no other option but to repair it myself. I feel that Audi failed to repair the vehicle correctly when I took it in for the recall repair in November of 2017. The put a band aid on a problem hoping the leak would never occur, but, when the leak occurred they failed to remedy the issue. Thank you.

Steering wheel intermittently gets really HARD to turn. Like a total loss of power steering assist. This only usually lasts a moment or two, then functions as normal. Always while driving, but not always while navigating a turn. Might only happen once or twice a week... Really frightening. Dealer has performed numerous repairs, including even a new Rack (at my expense) It doesn't happen again for a while, and then it does the same thing again.

I WAS DRIVING AND THE CAR GRINDER TO A HALT. THE BRAKE LIGHT CAME ON AFTER THE GRINDING. I CALLED A TOW TRUCK AND HE FOUND A BOLT ON THE GROUND THAT WAS HOLDING THE CALIPER/HUB TOGETHER. MY SPEED WAS AROUND 30 MPH BUT IF I WOULD HAVE BEEN ON THE HIGHWAY OR AT A HIGHER RATE OF SPEED I WOULD HAVE BEEN IN TROUBLE BECAUSE THE CAR WOLD NOT MOVE. MY BRAKES WERE JUST REPLACED 3 MONTHS BEFORE. ACCORDING TO MY MECHANIC THE HOUSING FOR THE BOLT THREADS WERE STRIPPED. THE BOLT HOLDS THE CALIPER AND HUB. A MACHINIST IS NOW TRYING TO RETHREAD IT. IT WILL BE A WEEK TOMORROW WITHOUT AS HE FIXES ANOTHER BOLT HOUSING IN THE HUB THE SAYS IS STRIPPED ALSO. MY MECHANIC SAID THAT THIS IS SOMETHING THAT SHOULD NOT HAVE HAPPENED ON A CAR LIKE THIS. THIS IS MY 2ND Q7-- SAME CAR ALMOST EXACTLY EXCEPT IT WAS A 2009 AND IT HAD 110000 MILES ON IT WHEN I SOLD IT AND HAD NO O PROBLEMS WITH IT.

APRIL 30,2020. I WAS USING A "NEW" JACK THAT WAS SUPPLIED WITH THE CAR. THE JACK WAS ON A FLAT CONCRETE SURFACE IN MY GARAGE. THE JACK FAILED AND BROKE, DUMPING THE SUV ON ITS FRONT RIGHT SIDE, FROM WHICH THE WHEEL HAD BEEN REMOVED. BEFORE USING THE JACK, AN AUDI SERVICE MANAGER TOLD ME HE DIDN'T LIKE TO USE THE JACKS, BECAUSE THEY WERE KNOWN, WITHIN AUDI, TO FAIL. THE SERVICE MANAGER, HAVING MORE EXPERIENCE THAN I, JACKED THE CAR UP, USING THE JACK THAT WAS SOLD WITH THE CAR. THE RT. FT WHEEL WAS REMOVED AND PUT IN THE REAR OF ANOTHER VEHICLE AND WHILE UNATTENDED FOR 5 MINUTES, DURING THE TRANSFER, THE JACK GAVE OUT. AFTERWARD, IT WAS OBSERVED THAT THE ROTARY JACK WOULD NOT LIFT OR DESCEND. VERY UPSETTING TO REALIZE THAT AUDI HAS HAD THIS PROBLEM FOR YEARS IN THAT MY SUV WAS ONE THAT WAS PREVIOUSLY RECALLED BECAUSE OF THE DIESEL OMISSION ISSUES. WHEN THE SERVICE MANAGER OF AN AUDI FRANCHISE ACKNOWLEDGES THE PROBLEM, PRIOR TO THE FAILURE, IT IS REPREHENSIBLE CONDUCT.

HIGH OIL CONSUMPTION, WITHIN A MONTH OF BUYING IT. SAID IT WAS NORMAL, NOW ITS ON A WEEK TO WEEK BASIS WITH PUTTING OIL IN THE CAR AND ENGINE LIGHT IS ON. IT COMES ON WHILE MOVING AND STAYS ON UNTIL OIL IS PUT IN.

THE CAR BURNS OIL SO MUCH THAT WE HAVE TO CONTINUOUSLY TOP OFF THE OIL EVERY FEW DAYS. THE DEALERSHIP STATES, THE ENGINE IS BIG AND THIS IS NORMAL. I DON'T BELIEVE THIS IS NORMAL, AND PERHAPS SOMETHING ELSE IS GOING ON AND COULD IT POSE A SAFETY ISSUE. THIS PROBLEM HAS BEEN ONGOING SINCE THE PURCHASE OF THE CERTIFIED USED CAR IN 2016.

PLEASE HELP! STRONG FUEL ODOR LOCATED UNDER THE DRIVER, PASSENGER SIDE. NO FAULTS REPORTED WHEN TURNING ON THE VEHICLE. FUEL TANK UNDER VEHICLE SHOWS EVIDENCE OF FUEL LEAK COMING FROM THE TOP. VEHICLE WAS PURCHASED AS BRAND NEW, I'M THE FIRST OWNER IN 2013 STRAIGHT FROM AUDI DEALERSHIP. UPON FURTHER INVESTIGATION, AFTER REMOVING BACK PASSENGER SEAT ON THE DRIVER SIDE, WHEN REMOVING ROUND SILVER FUEL COVER, NOTICED SOME TYPE OF BLACK TAPE OR GOO WAS MELTING ABOVE THE FUEL FILTER. HARD TO DESCRIBE, SEE ATTACHED IMAGES. AFTER TURNING THE VEHICLE HALFWAY ON, NOT FULLY, I CAN SEE FUEL LEAKING OFF THE TOP, POSSIBLE CRACK THAT WAS COVERED BY BLACK GOO OR TAPE. VEHICLE WILL RUN OUT OF FUEL 2-3 DAYS AFTER FILLING FULL TANK.

ON THIS PARTICULAR DAY, MY HUSBAND WAS DRIVING MY CAR AND HE ONLY GOT 2 BLOCKS IN OUR NEIGHBORHOOD BEFORE THE CAR BEGAN TO FILL WITH SMOKE. HE QUICKLY GOT OUT OF THE VEHICLE AND WITHIN MINUTES THE CAR CAUGHT ON FIRE! THE FIRE STARTED INSIDE THE CAR NEAR THE RIGHT WHEEL BASE. I HAVE 3 YOUNG CHILDREN ALL IN CAR SEATS AND I SHUDDER JUST THINKING ABOUT WHAT COULD HAVE HAPPENED IF WE WERE IN THE CAR INSTEAD OF ONLY MY HUSBAND. THE FIRE TRUCK ARRIVED SHORTLY AFTER AND PUT THE FIRE OUT CAUSING MASSIVE WATER DAMAGE. HOWEVER, THE SMOKE AND FIRE COMPLETELY DESTROYED THE INSIDE OF THE VEHICLE AND THERE WERE PORTIONS OF THE BACK SEAT, SIDE PANEL, AND ROOF THAT WERE MELTED. THE OFFICIAL FIRE REPORT SAID THE FIRE WAS CAUSED BY AN ELECTRICAL ISSUE INSIDE THE VEHICLE ABOVE THE RIGHT TIRE. IT IS NOTHING BUT THE GRACE OF GOD THAT ALLOWED MY ENTIRE FAMILY TO WALK AWAY FROM THIS INCIDENT UNHARMED. HOWEVER, I AM CONCERNED THAT A 2013 AUDI WOULD CATCH ON FIRE, I EXPECTED A SAFER AND MORE QUALITY PRODUCT, ESPECIALLY WITH MY CHILDREN IN THE CAR.

RUMBLING SOUND FROM A COLD START. REPORTED PROBLEM TO SERVICE DEPARTMENT WHEN CAR WAS STILL UNDER WARRANTY IN APRIL 2015 AND WAS TOLD IT WAS NORMAL SOUND. NOW ENGINE FAILURE WITH TIMING CHAIN AND TENSIONERS. THERE WAS A TSB ISSUED BY AUDI IN MARCH 2015 FOR THIS ISSUE AND YET NOTHING WAS EVER MENTIONED. NOW REPAIR ESTIMATE IS $12,000.