2019 Audi Q7
The Verdict
The 2019 Audi Q7 has 63 owner complaints filed with NHTSA. The most reported issues are body (33 complaints) and engine (16 complaints). With a Klunk Score of 84/100, it earns a "Smooth Ride" rating. If you're shopping for a Audi Q7, consider the 2024 model year which has 96% fewer complaints.
Safe Bet
The 2024 has 96% fewer complaints
View the 2024 Audi Q7 dashboard →
Klunk Score: Smooth Ride
This vehicle year has significantly fewer complaints than average. A reliable choice.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 2
Active safety recalls from NHTSA for this vehicle year.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Risk
An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-529...
Reported Apr 10, 2026
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers t...
Risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's n...
Reported Apr 10, 2026
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Under the Hood
Each number is a complaint. Darker = bigger problem.
By Category
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Worst Problems
Complaints
The vehicle reports front right side marker malfunction error while I do not see any issue with the headlight. I see that certain vehicles were recalled for the same model earlier reporting the same issue and hence wanted to report this a safety incident if the light malfunction while driving at night.
During summer 2026 the check-engine light on our 2019 Audi Q7 came on BEFORE its first August service/oil-change visit. The light remained on when the dealer returned the vehicle. Within days, the driver found cruise control no longer worked; it had worked before that visit. She called the dealer in mid-August to arrange a return. At the second visit, the dealer reported intake-manifold runner controls for banks 1 and 2 stuck closed and recorded: "water pump has failed internally, causing a vacuum leak". The water pump was replaced. After the second visit, around August 28, 2026, a high-pitched whining/squealing noise began. It occurred while coasting or going downhill and generally when the accelerator was not pressed, not only while braking. The driver initially suspected a brake noise. She recalls the dealer advising measures to remove excess brake material and saying it should not pose a safety risk. The noise persisted after those measures. At a third visit the dealer diagnosed a PCV/crankcase-breather issue. That repair remains outstanding. The earlier reassurance concerned a suspected brake noise before the PCV diagnosis. We request investigation of the persistent warning, cruise-control malfunction, diagnosed vacuum/intake-manifold issues and later PCV/noise complaint, including any safety implications for vehicle operation. Whether these faults are related is UNKNOWN; their timing alone does not establish that service caused them. Our specific concern is abnormal crankcase pressure from the PCV fault, including possible overpressure, oil leakage or seal damage and impaired engine operation in traffic. Actual pressure/vacuum measurements and any resulting damage are UNKNOWN; these are concerns for investigation, not confirmed events. Receipts are available. Actual fault codes, diagnostic tests, and repair records should be reviewed. Availability of removed parts for inspection is UNKNOWN.
See attached document for complaint.
My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignments and inspections of steering and suspension components. These repairs have not resolved the issue. The problem appears to be worsening. In addition to the unintended braking, the vehicle intermittently displays safety system warnings related to driver assistance features. The failure involves both mechanical and electronic systems, including steering alignment and automatic emergency braking. It's believed that incorrect alignment or suspension issues may be affecting sensor calibration and causing false collision detection. The car has been inspected multiple times by the dealership, but the issue has not been diagnosed or permanently repaired. The car's unsafe to operate due to unpredictable braking behavior. The warning signs that the car gives are “Traffic jam assist unavailable” and “Safety system malfunction” while driving.These warning messages and system malfunctions have been occurring intermittently since shortly after purchase in early 2025 and were previously reported to the dealership. The warnings continued after the incident and are documented with photos taken the following day. The safety systems appear to be unreliable and malfunctioning in real-time operation.
The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact researched online and became aware of NHTSA Campaign Number: 25V900000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000.
The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed the failure and made the repair by installing a new starter.
While driving, the vehicle’s infotainment system suddenly froze and then rebooted on its own. During the reboot, the display was unavailable for several minutes, causing loss of access to navigation, vehicle status information, and warning messages while the vehicle was in motion. This occurred without warning and distracted the driver while driving, creating a potential safety risk.
Drive System malfunction code appeared while driving. Engine then shut off immediately. Had it towed to Audi dealership. Fuel Pump and Fuel Pump Module Codes reported in diagnostics check: codes P3044, P1158, and P0148. There is a NHTSA campaign number 22V516 (Audi recall number 20DR) that has been reported on this same issue with the fuel pump, however, my model 2019 is one year shy of the 2020 Q7 to 2021 affected vehicle range. Asking NHTSA to look into other repeated fuel pump issues for the same model vehicle, but for 2019 models. I have read of other 2019 model fuel pump complaints that match the 2020-2021 recall. The 2019 models need to be included in the investigation and recall.
Steering malfunction , stop car warning. On the road
Yesterday I bought a 2019 Audi Q7 and today I get a warning light stating my right parking lamp is defective. Upon checking the light I found that it was on and working. Upon researching the issue I found that there are numerous complaints on 2017 and 2018 models of the same vehicle, for the same issue. Dealership stating it is an entire right headlight replacement to the tune of over $ 2500.
Broken front springs at 60000 miles.
Driving down the road at 50 mph and warning light came on stating "Steering Malfunction" and lost all steering capacity and had difficultly safely exiting the traveled road to safe location. No steering and avoiding a rear collision due to unexpected breaking to handle car.
As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. as soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock feature. My wife had to call the fire department to get the doors open. We live in Florida, if this was summer, there could have been a health risk to our grandchild. (1) why with the keys in the car would it lock (2) why isn't there a way to unlock the doors from the back seat? I went on line and it looks like others have had this same issue.
On my 2019 Audi Q7 anytime the headlights are activated either manually or automatically by the vehicle, it will pull up a "Right front parking light defective" error code. This code randomly showed up one day and has persisted ever since. Through research I have done on the issue it sounds like other 2017 Q7 models were also affected and recalled for this exact same issue. Clearly the issue is affecting later models as well that need to be included under the same recall. This issue puts my safety at risk by potentially limiting my visibility at night with a defective headlight.
At approximately 67,000 miles there was a loud bang and the passenger side rear coil spring was broken.
02/04/2025 after work I was driving on local street in rush hours, suddenly the display panel popped out the warning message: Steering: malfunction! Please stop vehicle. Then I found out the wheel couldn't turn right or left any more. I turned on the emergency light immediately and moved my vehicle close to curb pending tow truck. Luckily it was raining evening, traffic was slow at 15~20 MPH, this incident didn't cause crash or injury but blocking the traffic more then one hour for the tow truck. If it happened on highway, I couldn't imagine what the serious fatal accident would be... After the Audi tech inspected, it was the electrical steering failed / the internal control died out--a defective parts.
When the vehicle is connected to a cell phone and reliant on Apple CarPlay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the application resets and loses the destination. This can happen while driving on a highway at a high rate of speed.
Both rear coil springs broke. Was not obvious when I was backing up. I heard a bang. I thought I hit something, but in fact I didn’t. I never knew what was wrong. The dealer reported that both rear springs were broken. He said it was a safety problem to keep it that way. The Audi dealer said it was a safety problem I think you should believe him. It is a safety problem. The car drove but I had to replace the springs cost thousands of dollars. Videos of spring at. [XXX] There was no crash. There was no heavy use. The spring simply broke the first one broke I believe at 55,000 miles and the second one at 76,000 miles. Everybody on the Internet seems to be having broken springs on Audi Q7 and Q5 models. And when they break, they’re no longer supported mechanic , as you can see from the photographs. One spring is supported in one way on the edge of the retain cup and one spring is pressing against some other component. It’s dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am filing a complaint and request for a recall on 2019 Audi Q7's side marker light. This is 2019 Model Audi Q7.It has about 60K miles. I start getting a warning message pops up frequently saying "Right front side marker light faulty See owner's manual". Searching online it appears many user with same model years facing the same problem, but could be on the left side. Some say dealer will not cover the repair even with extended warranty. Repair cost ranges from $3000 to $5000. The part is around $30. Due to this What people would normally do is just disable the light with some diagnostic tools. This is against the safety requirement and extremely dangerous in my opinion. This is most likely manufacturer's faulty design or defects since it is so prevailing among car owners of same model. Please see some of the online posts by owners with this issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear coil springs broke after just 60,000 miles. Audi refused to cover but dealer said this is very common. Vehicle stability affected. After my 42 years in automotive industry as a supplier my bet is these springs are made in China and supplier is cheating on material specifications and Audi must know.
63 total