2011 Dodge Durango

Car shut off whike driving and couldn't control the vehicle

The contact owns a 2011 Dodge Durango. The contact stated that the vehicle stalled while starting the vehicle. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the failure was like the failure listed in the recall notification. The contact stated the local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000.

To whom it may concern, On [XXX] at around [XXX] PST, I was taking my car to get a car wash at Quick Quack Car Wash located in [XXX] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the multiple cars and near the entrance of this car wash, while this car was in fire I ran inside and asked the personnel for a fire extinguisher, to consume the flames coming out of the hood, as I was extremely concerned about the safety and personnel of this location. As soon as I got the extinguisher, I ran towards the car and started spraying powder everywhere I saw flames coming out from top of the hood and under the car, as flames and melted material dropped down from under the car. When I saw the flames got contained, I saw a water hose near the entrance in which I went and turn on and ran to continue pouring water into the engine bay compartment in order to make sure the fire was fully contained. All I could say is that I was very scared and extremely worried that this car could explode in front of this business with all the people working there. As soon I put the fire out, my friend help me push it out of the way into the much larger empty parking lot in order for the business to continue to conduct their business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad

The contact owns a 2011 Dodge Durango. The contact stated that upon starting the vehicle, the engine overheated after idling for 10 minutes. A mobile mechanic arrived at the residence and replaced the upper and lower coolant hoses and the thermostat; however, the failure persisted, and the coolant reservoir was significantly hot. A second mechanic diagnosed that the head gasket had failed. The vehicle was not repaired. The vehicle was taken to another mechanic to be diagnosed. The used car dealer where the vehicle was purchased was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 260,000.

My car has had 2 repairs for fuel pump relay issues. 2014 and 2020. recently, I noticed while driving my car will stall while accelerating on the highway. I had to pull over into emergency lane 3 times during 1 trip before, because the car stalled while driving. Just recently I noticed and took videos/pictures of the car going 40 mph but the RPM moving sporadically between 0-7000. It has always felt like a fuel pump issue but dodge servicers does not know whats going on. There was never a warning light until it stalled recently. Red lightning bolt popped up. I have pictures if that also.

I was driving on the freeway and my battery light came on on the dash and lost power to engine and smelled electrical burning in the engine. Safely exited freeway and found the alternator was smoking really bad. Had to get the suv towed home.

Orange car came on on dashboard after having the truck on cruise control and a car cut me off real close. The cruise control went off, the truck lost traction and it slipped while turning at a roundabout when it was raining.

I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wheel. Definitely a scary experience. It is very hard to turn out of no where, as well it’s rare at times when it turns just a little smoothly. Also, once when first pulling off, it makes a consecutive clicking noise coming from or by the tires. When I give it acceleration while turning, as well, it makes that clicking sound. Then there’s just something about the engine or the drive train that sounds off. I’m still learning as I go about fixing what needs to be done.

The contact owns a 2011 Dodge Durango. The contact stated while exiting her residential driveway, driving at an undisclosed speed, the contact stated that several warning lights illuminated. The contact stated that she heard a noise that came from the engine compartment. The contact stopped the vehicle. The contact exited the vehicle to perform an inspection under the hood. The contact stated that when the hood was raised, the contact noticed smoke and fire. The contact immediately closed the hood and the fire burned out. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was advised that due to the failure and the fire, the PCM, the valve cover gaskets, the battery, and the alternator needed to be replaced. In addition, the contact was informed that due to the fire, the labels for the alternator were not visible. The vehicle was not repaired. The contact was informed of an unknown recall that had a similar failure description, however, the contact's VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 210,000.

Chrysler has had a known issue with the ignition module nodes on its Dodge vehicles since 2013. However, they have failed to issue a recall on the 2011 and higher Dodge vehicles. My ignition module node is going out in my vehicle and the dealership will not recognize this as any kind of recall and is making me pay for the reprogramming and for the keys to be replaced in addition to a car rental. I am having to pay $800. This is a well-known and documented ongoing Nationwide safety issue. Dodge employees have received the attached bulletin making them aware of this known issue but has failed to initiate a recall. According to their attached safety recall report for previous Dodge years, The Ignition Node (WIN) Module on your vehicle may have unintentional movement of the Frequency Operated Button Ignition Key (FOBIK) from the “ON” to the “Accessory” position while driving. This could cause unintended engine shut off and increase the risk of a crash.

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 20 MPH, the vehicle lost motive power. The contact's wife detected an abnormally strong smoke odor inside the vehicle. The windshield wipers were inadvertently activated, and the instrument panel flickered. The battery warning light was illuminated. The contact pulled over and noticed smoke coming from underneath the hood. The contact, his wife, and his mother-in-law were able to exit the vehicle safely. No injuries were sustained. The contact checked under the hood and saw flames coming from the alternator; however, the flames extinguished themselves before the firefighters arrived on the scene. A fire department report was filed. The vehicle was first towed to the contact's mother-in-law's residence, then to the dealer, where it was determined that the alternator had malfunctioned due to the age of the vehicle. The contact was informed that the alternator and battery needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

Engine stopped while driving and steering was pulling to the right..was able to start back up and park it..has p0303 code..and p0300 code pending...checked number 3 spark plugs. And engine seems to be burning oil..cleaned up spark plugs and white smoke is coming out driver side exhaust pipe..will try changing pvc valve next..

This SUV has had 2 recalls for the same fuel system relay problem, And now after approximately 2or3 yrs ago, and now it's doing the same exact thing again, you'll be driving down the road and it will just shut off and a red lighting built will show up, lucky we had a safe place to pull off the road and get stopped, but this is a very dangerous situation for my wife and kids to be in

The contact owns a 2011 Dodge Durango. The contact stated while driving at an undisclosed speed, the battery warning light illuminated, and the vehicle stalled. The vehicle failed to restart. The contact recharged the battery. The vehicle was taken to the dealer where it was diagnosed with failed alternator wiring and that the wiring harness needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was like NHTSA Campaign Number: 17V435000 (Electrical System), however, the VIN was not included. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 186,000.

The contact owns a 2011 Dodge Durango. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled into a parking lot and stated that smoke was entering the cabin of the vehicle. The contact exited the vehicle and raised the hood. The contact stated that there was smoke coming from the alternator. The contact stated that the alternator had melted in some areas. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 148,000.

Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.

When slowing down the FWC warning comes on and the vehicle completely shuts down. I have to put it in park and restart it. This is very unsafe, as it happens at intersections, turnpikes, sometimes when turning causing BIG SAFETY ISSUES and we are lucky has not caused a crash yet.

While driving without notice transmission light flashes and the 2011 Dodge Durango will not shift out of gear. I have had this problem in the past and told dealer but they always say they have no codes and on test drive cant confirm the issue. The first time it happened was around the 50 000 mile mark I thought nothing of it back then as I restarted the car it went away. Over the years it go worst to the point that it would happen at least once or multiple times during my daily commute it I told the dealership about it but no codes and they said on a test run no problems. I stopped driving the car in 2019 because it was too dangerous to drive daily especially in traffic due to the car unable to shift gears left me stranded in the middle of the freeway many times waiting to restart car and car would behave normal until the transmission light comes on where i have to power off durango and restart where ever it happens freeway stop signs lights or where ever it decides to happen. I want to get this car running again but dont have the money to fix an issue that i had when it was still covered by the extended warranty and now i have to pay out of pocket because im over the milage so this car has been sitting and i feel as i been ripped off because of al the issues. Im end up dying in this thing if i take it out. Ive donr the recalls and now i see another recall for the same issue that they said they fixed is been reissued im certain all of the issues is tied to the computer unit it i already had one replaced in this car because when i took it for the alternator issue when the car just died with no warning they told me it was fried. All the recall issues that have been mandated are all the issues i had car stalling not starting battery dead and drained fuel relay power module no power how is this not a lemon. this car is a saftey issue on so many levels. Im now trying to get this car running and im still having the same issues i have 129000 miles on it now

The alternator suddenly failed with no warning lights or lamps indicating a problem. I was driving when the car suddenly stalled and I managed to get home . Heavy smoke was coming from under the hood and when I raised the hood heavy smoke was coming up out of the alternator and I could smell burning wires. I had it towed to Elder Dodge and they confirmed that the alternator was burnt out and it fried the PCM and other electrical components. The safety issue was it could've caught the whole engine on fire and it could have caused a wreck with traffic behind us. I contacted the FCA and sent all information that they requested for reimbursement but they refuse to reimburse me for a faulty alternator that short circuited and caught on fire. I am contacting you for help with this matter so they will reimburse me for damages done to my Durango.