2022 Honda Civic

My 2022 Honda Civic Sport is affected by NHTSA Safety Recall 24V-744 (Honda Campaign SJS) for the steering gear. On SXXX, an authorized dealership (Honda City Chicago) officially diagnosed my vehicle with an "INTERNAL FAILURE CAUSING A KNOCKING TYPE OF SOUND" within the steering rack assembly, indicating it requires a complete replacement estimated at $4,680.27. Despite having an open recall for this exact steering gear defect, Honda Corporate (Case Manager [XXX], Case #XXX) formally denied covering the repair, falsely claiming that the problem is not covered and that the vehicle is out of warranty. The vehicle experiences a permanent knocking noise when turning the steering wheel from a stop. This defect has caused severe, uneven, and premature wear on all 4 tires (Walmart purchase less than a year old), completely destroying them and making the vehicle lose alignment immediately after service. Honda is refusing to perform the mandatory safety recall repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sticky steering has returned after the safety recall repair. The steering intermittently sticks and requires extra effort to turn, mostly at highway speeds after driving for a while. No warning lights or messages come on. This is the same defect covered by safety recall 24V744 (Honda bulletin 24-119), and the recall repair (worm gear spring kit and grease) was performed at a Honda dealer in July 2025. The symptom has since come back. The vehicle was taken back to the same Honda dealer. The technician test drove it and could not duplicate the condition, found no codes, and found the wiring to the EPS motor OK. The dealer still recommended replacing the complete EPS steering gearbox under Honda Service Bulletin 23-037, which describes this exact condition (steering effort complaint at moderate/highway speeds with no warning light or stored code). The dealer says there is no warranty coverage and quoted about $2,275 plus tax. A goodwill request has been sent to American Honda and a case was opened with Honda customer service; no decision yet. Safety risk: the car is driven daily by a young driver, and a sudden increase in steering effort at highway speed could cause a lane departure or overcorrection. The recall remedy does not appear to have fixed the defect on this vehicle. The steering gearbox is still installed and available for inspection.

While stopped at a stoplight, the rear windshield shattered for no apparent reason.

2 Issues. 1) Only a few weeks after purchase there were defective stabilizer link bushings. They removed them and gave the car back to me while they waited for the part to come in. This part did not come in for several months maybe even a year so I was driving with defective suspension that entire time. The part came in and the vehicle was fixed. That was the first safety issue. 2) A brake light came on stating performance issues and I needed to take it to the dealer. I found out there is a bulletin about this problem and Honda is investigating. This problem effects the brakes so that's a very serious safety issue. The vehicle isn't even 4 years old and the problem started about 3 months after purchase so this is another safety issue I have been driving with. It started as intermittent and the dealer said it did not store a code. Until recently. They repaired the part and the light came back on so it seems like this problem needs further investigation and without resolution makes me concerned for my safety.

There is a recall on the power steering box, Honda attempted repairing, but the issue was not resolved. Honda is now requesting I purchase a new power steering rack and will not replace the faulty one on recall.

The contact owns a 2022 Honda Civic. The contact stated that while driving at higher speeds and turning the steering wheel, the steering wheel was sticky and failed to return to the center. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where it was inspected and determined that no repair was needed despite the failure. The contact stated that the failure progressively worsened and occurred while driving at various speeds. The dealer was notified of the failure and informed the contact that the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be left stranded with no way to get into my vehicle. When I was able to get the fob working again with new battery, I went to the dealer -San Francisco Honda -and two service representatives confirmed that the vehicle's manual mechanical emergency override fails to unlock the driver's door despite giving an internal "click." They refuse to fix it because the car is out of its general 36 month warranty. They stated I need to pay approximately $300 for the issue to be diagnosed, and then I would have to pay an unknown amount for the repair. I believe this issue has existed since I purchased the car and it should be handled as a safety defect under warranty.

My 2022 Honda Civic has developed an intermittent sticky steering condition. The steering wheel becomes difficult to turn around the center position and requires additional force before it moves normally again. This occurs during normal driving and makes it difficult to maintain smooth and predictable control of the vehicle. I am concerned that this could increase the risk of losing control, especially if an emergency steering correction is needed. In addition, I hear a knocking/tapping noise coming from the front of the vehicle whenever I turn the steering wheel at low speeds. The vehicle has never been involved in any accident, collision, or steering-related damage. There are no warning lights displayed. The problem developed during normal use and has become repeatable. The vehicle has not yet been diagnosed by a Honda dealership, but based on the symptoms and numerous similar owner reports involving 2022 Honda Civics, I believe this may be related to a defect in the steering system. I am submitting this complaint because I believe this is a potential safety issue and request that NHTSA investigate.

My EPS Gearbox failed and resulted in swelling of the worm wheel when heated. This led to a steering rack assembly failure. All parts can be inspected upon request. At any point, I could've lost control of the steering of my vehicle and hurt myself or others. Honda inspected my vehicle. This problem has been confirmed to me by my Honda dealership. I started having my wheel "stick" or increase resistance to steering in April of 2026 and had it inspected in June 2026. I've been denied any warranty from Honda. According to Honda, the "EPS Gearbox" was repaired in November 2024. That's only 15 months from the day the incident was noticed by me in April of 2026. I strongly believe the car was assembled incorrectly by Honda and that I am entitled to the safety recall of the parts on my vehicle. No service this far has been completed on the vehicle.

Hello I have a complaint about my clear coat coming off in certain areas. The hood of my car has water spots that will not come off and the passenger side has what looks like rock damage all up and down the side which is actually my clear coat coming off. This car is not that old and this should not be happening. I am at 37 thousand 800 miles and have to drive around in an otherwise perfect condition car. I take good care of my cars and I am very unhappy this is happening. I should not have to repair for any of this to be fixed as this is not my fault. I would appreciate any info on how Honda can make this issue better or resolved.

The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced increased steering effort, described as sticky steering. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Action Number: PE23005 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 5,100.

Ever since I purchased my brand new vehicle in 2021, I have had a recurring issue where the cruise control will randomly turn off, with no warnings or alerts showing on the dash, and will not allow the cruise to be set again until I have either turned off the vehicle or my speed has decreased down into the single digits. The vehicle has been seen multiple times by the local Honda dealership with no success on getting this issue to stop. The dealership has been able to reproduce the issue and has said it was due to a software update but even after updating the software, the issue persists. I am asking for this issue to be escalated as I use this vehicle to commute 90 miles to work each day and almost every other day, I get the same issue with the cruise control turning off during my drive. There is not a set location that it turns off at. There is not a certain amount of miles it will turn off at. It is always random. Weather is not a factor either. I am extremely upset that I continue to have this issue and the issue has yet to be resolved 5 years later. Please let me know what options I have.

The contact owns a 2022 Honda Civic. The contact stated that while turning in either direction the steering wheel had experienced jerking and sticking. The vehcile was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously inspected per the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 23,000.

Steering wheel makes clicking noise and becomes difficult when making small adjustments . After holding the steering wheel steady for a few seconds, there is increased resistance when trying to turn from the center position. Once the resistance is overcome, the steering suddenly moves more than expected, which can cause overcorrection. In addition, there is a clicking, light ticking, or binding sound when turning the steering wheel.down

Sunroof glass suddenly shattered while driving with no impact. Very scary and Honda said it could be thousands to fix it. They say this has never happened before at their dealership and they've never heard of it happening.

The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact requested to be removed from the recall distribution list. The local dealer was contacted, and the recall repair was performed. The manufacturer was made aware of the issue. The contact did not experience a failure.

Issue happens whenever I use adaptive Cruise control for any extended period of time. Typically occurs in less than an hour. The vehicle will be in active cruise mode and then the cruise control will suddenly shutoff and a few beeps are heard. I am unable to reactivate cruise control until I perform a key cycle at which point the cruise can be activated again.

To whom it may concern at NHTSA, I am filing a formal complaint regarding a critical technical discrepancy in Honda’s manufacturing records that is preventing essential safety diagnostics and maintenance for my vehicle. Vehicle Details: • VIN: [XXX] • Model: 2022 Honda Civic Touring (11th Generation) • Manufacturing Plant: Honda of Canada Mfg. The Issue: According to the NHTSA Part 565 submittal (which I have verified), this specific VIN is registered with an L15B7 engine (normally associated with the 10th Gen Civic). My vehicle physically carries this engine, and it is documented in my official registration. However, when I take the vehicle to the Authorized Honda Distributor (Nile Trading & Engineering) for service, their Honda Diagnostic System (HDS) fails to establish a connection with the vehicle’s ECU. The system identifies a "Software/Model Year Mismatch" because the global HDS software expects an L15CA engine for all 2022 models, while my car carries the L15B7 as per the manufacturer's early 2022 production records. Lack of Cooperation from Honda: I have contacted American Honda Motor Co. (Case #XXX) multiple times to request a technical solution or a software patch to allow the local dealer to access the car’s systems. Despite the clear evidence of a manufacturing record anomaly: 1.American Honda has been completely uncooperative, refusing to escalate the issue to their engineering team in Canada. 2.They have formally closed my case, stating they "operate independently" and cannot assist with vehicles outside their immediate region, even though the error originates from their own manufacturing database. Safety Risk: Due to this "Diagnostic Lock," I am unable to: • Perform critical safety recalls. • Update vehicle software/firmware. • Diagnose potential engine or safety system failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.

The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front passenger’s side seat belt was damaged. Despite the air bag deployment, the vehicle was still drivable. The vehicle was taken to a dealer and the contact was repeatedly informed by various employees that they could not guarantee that any repair performed to the air bags would fix the vehicle. The manufacturer was not notified of the failure. The insurance company referred the contact to the NHTSA to file a complaint. Upon investigation, the contact discovered NHTSA Campaign Number: 24V064000 (Air Bags); and associated the failure with the recall. The vehicle was not repaired. The failure mileage was approximately 82,000.