2025 Honda Passport

Car shuts off at red light but fails to restart. It shifts to neutral and shuts off. Requiring a total restart of engine

On four separate occasions, while operating my 2025 Honda Passport, the vehicle has experienced an abrupt and dangerous electronic transmission failure. While coming to a complete stop at active traffic lights, the vehicle's Auto Engine Idle Stop feature engages and shuts down the engine normally. However, upon releasing the brake pedal to accelerate, the vehicle experiences a severe electrical/electronic fault during the automated engine restart phase. Instead of restarting and shifting into Drive, the electronic gear shifter loses communication and automatically forces the transmission into Neutral. The vehicle is instantly left stranded and immobilized in the middle of live intersections, leaving me completely vulnerable to rear-end collisions. To resolve the issue and safely move the vehicle, I am forced to completely turn the ignition off and cycle the vehicle power back on to manually reset the transmission control module. This is a severe, recurring safety hazard that puts myself and other motorists at immediate risk of injury.

When I sitting at red light and the start/stop system Engages,the vehicle will shift into neutral and the brakes will not hold the vehicle in place when pressing the brake pedal .State that the vehicle would still move forward even when brake pedal is being pressed.

My mother bought this new 2025 Honda passport Ex+L with 5 miles brand new in dec 2024. Since owning it I have put only 10650 miles on it. Less than 5k a year and mostly drove highway miles in that first year. Was told during purchase that Honda link would be available so that I can get help, see maintainer reminders, and even use to towing, and repair services. But they had stopped Honda link earlier this year. This was a major factor for my elderly mother so that she had these options for her if needed. Also, I have been trying to get Honda to fix both top rear seals, there are 2in+ gaps in the top rear, where dirt, Debree, and water are accumulating which I am worried that it will cause rust, due to poor paint quality. I took it to the dealership where the service manager even said it looked defective but would need to get same model to compare. It's now been over a year with no resolution. This is my mother's first new vehicle ever and would be her last vehicle. Also, I have noticed that the front collision waring just appear out of nowhere at times. This has been another ongoing issue. Then just recently been feeling transmission lurching and not engaging. She and I do no use this offroad, towing, or even carry heavy loads. Honda used to make great vehicles and customer service was great and quick to respond and resolve issues. Not no more. I feel that these and other issue with same model that are now having major engine problems will cause her to crash or get involved in an accident. I can only drive her when i have time to and just simply very aggravated with Honda. Ive owned over 9 Honda and Acura vehicles over the decades and never had any issues such as this. The dealership even sold her a 3rd party extended warranty as she was led to believe it was with Honda Care mostly to cover new tech. I will continue to contact Honda and Don Jacobs Honda about these issues, but from the level of non, feel like they had sold her a defective SUV. Thanks

The contact owns a 2025 Honda Passport. The contact stated that on multiple occasions, while coming to a complete stop at a traffic light, the vehicle shut off and unexpectedly shifted into Neutral (N). The contact stated that the vehicle hesitated, requiring activation of the hazard lights to alert other motorists and avoid a potential collision. The contact stated that the brake pedal was depressed to restart the vehicle. The vehicle was taken to a dealer, where it was diagnosed that the starter had failed and required replacement. The vehicle was repaired. The manufacturer was notified of the failure via telephone, and a case was filed. The failure mileage was approximately 32,800.

The contact owns a 2025 Honda Pilot. The contact stated that on multiple occasions, upon acceleration from a complete stop, the vehicle shifted into neutral and would not shift into drive. When the failure occurred, the contact was forced to restart the vehicle before continuing to drive. The check engine warning light was illuminated. The vehicle was taken to a dealer, where a diagnostic evaluation was performed; however, the vehicle was not repaired as the contact was advised that the failure was not duplicable. The manufacturer was notified of the failure. The failure mileage was 23,000.

When at a stop or red light, the Honda 2025 passport trail sport stops and shifts into Neutral, the Auto Idle Stop system turns off, car would not start until I put it into park and turn it off, open and close door, turn on again. It started July 18, 2026 and it keeps happening, this morning too 10/13/26.

AUTO STOP STAR AND STOP THE ENGINE

Vehicle Information: 2025 Honda Passport (Purchased in 2024, approximately 44,000 miles)Safety Defect Summary:The vehicle experienced a sudden and dangerous failure to restart during an Auto Idle-Stop event. While stopped at a traffic intersection, the Auto Idle-Stop system engaged and shut off the engine normally. However, when I lifted my foot off the brake pedal to accelerate, the vehicle failed to restart, completely stalled, and left me stranded in live traffic. The dashboard displayed error messages, and the vehicle required a mechanical inspection confirming a premature starter motor failure.Safety Risk & Hazard:This defect presents an immediate safety hazard. The engine stalling unexpectedly in the middle of active traffic intersections leaves the driver, passengers, and surrounding motorists vulnerable to rear-end collisions. Power steering and braking performance are compromised while trying to get the stalled vehicle safely off the road.Context for Investigation:This vehicle falls directly under the scope of the NHTSA’s active Engineering Analysis (EA25004) regarding Honda Auto Idle-Stop restart failures. The premature failure of the starter motor at 44,000 miles is directly caused by the defective operational logic of the vehicle's automated stop-start system, matching the exact systemic defects documented in prior model years.

The contact owns a 2025 Honda Passport. The contact stated that while stopped at a stoplight, the contact attempted to accelerate; however, the Start/Stop system failed to restart the engine. The check engine warning light illuminated, and there was an alarm sounded. The message "Shift to Park" was displayed; but the gear shifter failed to shift into park. The brake pedal was depressed with excessive force and waited for a while before the vehicle was shifted into drive and the vehicle was driven forward. The vehicle was driven to the desired destination and shifted into park. The dealer was contacted and an appointment was scheduled. The failure mileage was 30,600.

The Auto Idle Stop feature failed to restart the car after sitting at a stoplight twice this past week. The dealer (Frank Leta Hoda) diagnosed the problem as a "bad starter". I believe this falls under the active investigation EA22005 - No Start After Auto Start/Stop Engages. The vehicle is two years old with 40,378 miles at the time of reporting the problem to the dealer. I reported this to Honda Corp and was assigned case number 16619534 which is being reviewed. The two incidents happened without warning during drives when I had already pushed the button to disengage the Auto Idle Stop feature and was not expecting the engine to turn off at all.

The contact owns a 2025 Honda Passport. The contact stated that while driving 35 MPH at an intersection, the vehicle stalled and was unable to be restarted. The contact called Roadside Assistance, and the vehicle was restarted. The failure was a recurring failure. The screen was illuminated during the failure. The contact stated that while opening and closing the doors and pressing the Push-to-Start button to turn off the accessories, the vehicle operated as needed. The contact suffered emotional and mental distress from the failures. The failure mileage was approximately 10,000.

I have a 2025 Honda Passport with approximately 22,776 miles. Over the past several weeks, the vehicle has developed a progressively worsening starting problem that appears to be heat-related. After the vehicle is driven normally and reaches full operating temperature, then is shut off and allowed to sit for approximately 10 to 30 minutes, the engine will sometimes crank very slowly and sound as though the starter is laboring to turn the engine. The frequency and severity have increased over time. On two recent occasions, the engine barely turned over before starting. After the vehicle sits overnight and cools completely, it starts normally and cranks smoothly. A second related problem occurs when the Auto Idle Stop/Start system is active. Both my wife and I have experienced very slow restarts at stoplights. More recently, the engine failed to restart automatically after Auto Idle Stop shut the engine off. I had to shift the vehicle into Park and press the engine START/STOP button multiple times before the engine finally turned over and restarted. This created a safety concern because the vehicle was temporarily unable to move while stopped in traffic. The vehicle was taken to an authorized Honda dealer for three full working days. The dealer reported that the battery, alternator, starter, charging system, and starting system all tested normal, and no diagnostic trouble codes were present. However, the dealer’s written repair description does not state that the vehicle was road-tested and then allowed to sit through the 10–30 minute hot-soak period that consistently produces the problem. The dealer stated that they allowed the vehicle to idle for an extended period and performed multiple starts, but this did not reproduce the conditions under which the problem occurs. I also opened a case with American Honda. Honda advised that they would not escalate the issue to engineering until the vehicle had been returned to the dealer one or two additional times. The probl

“Idle-Stop” feature stays on per factory installation. However when car is stopped and brake is released to proceed with acceleration, the feature automatically throws the transmission into “Neutral” and will not go forward, allow shifting of gears or shutting down the engine. This has happened numerous times in heavy traffic and creates a hazard. There is a button to depress to shut off the Idle-Stop but it must be done every time the car ignition is shut off then on. This is not a normal habit of long term drivers. After two inspections at the dealer and several phone calls Honda says they can not replicate the problem when serviced thus offering no solution. Searches online for assistance has revealed that this is a highly prevalent problem with Honda and Acura vehicles since 2019. As an elderly (over 75) driver with an excellent driving record it is creating a troublesome risk when driving.

I have a 2025 Honda Passport. When the start stop shuts off car it will crank very slow or not start at all and have to wait a few minutes for started to cool. After I did some testing on my own then went to the dealer with an appointment, they confirmed this is a know problem with Honda. They did some testing and assured me that my starter is bad. No light or warnings until it would not restart at the stop light. The dealer pulled information off the cars computer and showed me a graph on how low the voltage goes below the threshold.

On August 14th I brought the vehicle to Coconut Point Honda after having the vehicle stall with the auto stop feature. At that time, I also noticed that the car had trouble starting at times. After being there for four days, I was asked to come pick up the vehicle. Yesterday, on August 27th, the vehicle stalled again, this time at a busy intersection. This narrowly missed causing my wife to get hit at high speeds. The car shifted itself to neutral, the battery and warning light came on, and a message saying “shift into park” appeared on the dash. Despite several attempts, the car would not restart until it finally sat a moment and then powered back on. The car was brought back to Coconut Point Honda where I again voiced the complaint and safety concerns regarding the vehicle stalling out and shifting itself into park.

The car has failed to start on numerous occasions. The car has stalled due to the auto start/stop and the dealership told me that the battery needs to fail testing in order to replace under warranty. This is a major safety risk and the dealership said it’s a known issue but they can’t fix it. A recall needs to be put out immediately.

The contact owns a 2025 Honda Passport. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle stalled. The message to start the vehicle was displayed. The vehicle was shifted into park(P), the brake pedal was depressed, and the vehicle was restarted. The contact stated that the failure had occurred ten times in the month of July. The vehicle was taken to the dealer, where it was diagnosed with a faulty battery, and the battery was replaced; however, the failure recurred approximately one week later. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.

My car has 22,000 miles in it, and maybe around 19,000 miles my starter was already weak. I barely use my car, and one time I used it and my car won't start at all. I almost got stranded. Luckily it turned on, and I was near my house. This could've happen in the middle of nowhere and get me stranded. I don't feel safe driving this now if im not sure. I thought this was supposed to be a reliable car!

Over the past two weeks we have been experiencing issues with the Auto Idle Stop device on my 2025 Honda Passport. This has resulted in being temporarily stalled at several busy intersections. I have reported this issue to a Honda dealership where the issue was verified and it is scheduled for a Starter replacement when the part is received from back order.