2009 Kia Sorento

The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informed that the vehicle was already serviced under recall prior to owning the vehicle. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.

My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it could not be inspected because of the check engine light. This all went on when I was living in Upstate NY I am now in Suffolk County Long Island.

Driving on the interstate @ 65mph the car cut off then caught on fire. Smoke came in the car we pulled over to emergency lane exited the car and then flames came up through the console. The car became completely engulfed in flames and totally destroyed. There were no injuries. I have a video of the event. I do not know the cause. All of the gauges were working properly and read normal.

The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.

Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?

The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair was completed, however, the ASC warning light, the check engine warning light, and the passenger’s side air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NALLEY KIA LOCATED AT 7849 MALL PKWY, STONECREST, GA 30038, (770) 288-5283, WHERE THE RECALL REPAIR WAS COMPLETED. THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS PERFORMED, WHILE DRIVING 60 MPH, THE CONTAC HEARD A LOUD ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED WITH NEEDING THE AIR CONDITIONER COMPRESSOR TO BE REPLACED. THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL REPAIRS. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2009 KIA SORRENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GETTEL KIA OF BRADENTON LOCATED AT 6423 14 TH ST. W, BRADENTON, FL 34207, (941)417-5210, WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.

LESS THAN A WEEK AFTER GETTING THIS CAR, IT STARTED HAVING INTERMITTENT NO ACCELERATION! THE FIRST CODES WERE 02 SENSOR BUT IT WAS TRANSMISSION PROBLEM, I ONLY DROVE THE CAR 1000 NO IN A YEAR AND I JUST HAD IT REPAIRED I THOUGHT UNDER WARRANTY WITH TRANSMISSION CODES AS WELL AS A.C. WHICH WAS FIXED, BUT 2ND TIME DRIVING AND SAME THING, I COULD PUSH THE THROTTLE TO THE FLOOR AND NOT GO OVER 10MPH! I HAVE SEEN SO MANY OF SAME COMPLAINT! I HAVE NEARLY BEEN CRASHED INTO MULTIPLE TIMES, HAD TO PULL OFF INTERSTATE...I HAVE CALLED FREEDOM KIA AND DIDN'T GET CALL BACK AS PROMISED. I AM SCARED TO DRIVE THIS CAR AND SOMETHING HAS TO BE DONE NOW! I AM DISABLED, AND HAVE A GRANDBABY! WHY ARE YOU PEOPLE NOT DOING ANYTHING ABOUT THIS?? YOUR JOB IS TO PROTECT US! THE WARRANTY IS UP IN 10DAYS AND IT'S NOT GOING TO BE FIXED AS YOU CAN SEE BY SO MANY COMPLAINTS! I WANT ACTION NOW WITH THE KIA DEALERSHIP. IF I GET IN AN ACCIDENT, THERE WILL BE MANY LAWSUITS, INCLUDING YOU FOR NOT DOING YOUR JOBS!

I'VE ONLY HAD MY KIA SORENTO FOR A LITTLE OVER 2 YEARS AND I WAS TRYING TO GO FORWARD WHEN MY CAR JUST STARTED GOING IN REVERSE. I HAD THE CAR IN DRIVE AND IT JUST STARTED GOING IN REVERSE. I TRIED TO PUT IT IN PARK AND THE SAME THING HAPPENED. SO NOW IT JUST GOING IN REVERSE IN ALL GEARS

2 WEEKS AGO MY DASHBOARD LIT UP WITH ALL LIGHTS WHILE DRIVING BRAKES,AIRBAG,TIRE PRESSURE,ENGINE,SWIRVE CONTROL,DOWN HILL, TACH JUMPED UP AND DOWN AND ALSO SPEEDOMETER, LOSS OF POWER LIKE DRAG ON ENGINE. MADE IT HOME AND SHUT IT OFF AND RESTARTED 3TIMES ALL LIGHTS WENT OFF EXCEPT TIRE AND AIRBAG. DROVE TO DEALER IN MORNING AND WHEN I ARRIVED ONLY LIGHT ON WAS AIRBAG. THEY SAID THERE WAS A WIRE LOOSE UNDER SEAT? GOT CAR BACK END OFF WEEK.THE FOLLOWING WEEKEND SATURDAY IT DID IT AGAIN WHILE DRIVING ALL THE LIGHTS AND GAUGES BUT THIS TIME I WENT TO PUT IT IN REVERSE AND IT WOULDNT SHIFT IN REVERSE SO I DROVE IT IN MY DRIVE WAY THEN PUT IT IN PARK AND THEN I COULDNT GET OUT OF PARK WHILE IT WAS RUNNING. I SHUT IT OFF AND RESTARTED TWICE ,THEN GOT IT IN REVERSE TO BACK IN MY GARAGE. SUNDAY ENGINE AND TIRE AND AIRBAG LIGHT STILL ON WENT TO STORE AND MORE LIGHTS WENT BACK ON WHEN I CAME HOME AND PULLED IN GARAGE PUT IN PARK DOOR LOCKS STARTED LOCKING AND UNLOCKING TILL I SHUT CAR OFF. MY CAR IS ONE OF THE CARS ON ENGINE RECALL AND THE DEALER SAYS IT HAS THE ENGINE ISSUE AS IT MAKES THE NOISE THAT THESE CARS MAKE BUT WHEN THEY PUT IT ON THE COMPUTER FOR HEADQUATERS IT WONT MAKE IT. THEY HAVE PUT ON THE COMPUTER TWICE AND SERVICE HAS HEARD IT AND SO HAVE I . EACH TIME BEFORE THIS HAPPENS MY CAR SEEMS TO START RUNNING RUFF. I FELT THAT THEY DIDNT BELIEVE WHAT I SAID SO THIS TIME I TOOK PICTURES OF MY DASH AND VIDEO RECORDED IT ON MY PHONE THEY KNOW I ONLY HAVE LESS THEN 3000 MILES LEFT ON MY 100,000 MILE WARRANTY SO I FEEL THEY ARE PUSHING ME OFF TILL WHATEVER IS CAUSING THIS COMES OUT OF MY POCKET. EXACTLY 2 WEEKS FROM FIRST OCCURENCE.

KIA INSTALLED FOUR PASSENGER SEAT SENSOR PADS IN MY 2009 AND A NEW AIR BAG MODULE. WHILE IT WAS ALL COVERED BY WARRANTY WORK, NOW I PAID $133.54 TO HAVE IT CHECKED AGAIN, AND THEY WANT ME TO PAY AN ESTIMATE OF $2535.34 PLUS TAX TO HAVE THE NEW SENSOR INSTALLED. I TALKED TO A MANAGER FOR KIA AND THEY SAID IT WAS NOT THERE PROBLEM. IT IS A PROBLEM BETWEEN ME AND THE DEALER WHERE I BOUGHT THE CAR, IT SEEMS TO ME THAT THE DEALER REPLACED THE PARTS AS LONG AS IT WAS UNDER WARRANTY BUT THEY NEVER FIXED THE PROBLEM.( WHAT DO I DO}

MY 2009 KIA SORENTO,I WAS DRIVING DOWN MAIN ROAD GOING ABOUT 55 WHEN ALL SUDDEN MY POWER DROPPED TO ABOUT 20,LUCKY I WAS NOT ON INTERSTATE ARE PULLING ON TO INTERSTATE,HAD TO HAVE TOWED IN,SAID SOMETHING TO DO WITH GAS PEDAL,WELL THOUGHT WAS FIXED,NOPE,I HAVE HAD CAR FOR A YEAR AND HAS HAPPENED 3 TIMES,IT IS A RECURRING PROBLEM,I AM SCARED TO DRIVE IT BUT IN TOWN AND BACK,PAYING 400 A MONTH FOR 5 YEARS FOR A CAR I AM SCARED TO DRIVE,IF THIS IS A RECURRING THING,WHY DOES KIA NOT FIX THIS PROBLEM,I WILL NEVER BUY ANOTHER KIA WHEN THEY DON'T STAND BEHIND THERE PTODUCT

TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE REVERSING THE VEHICLE, THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT THE GEAR INTO DRIVE AND THE ESC SENSOR ILLUMINATED. PREVIOUSLY, THE ESC INDICATOR ILLUMINATED AND THE VEHICLE STALLED WHILE TURNING A CORNER. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT; HOWEVER, THE ACCELERATION WAS VERY SLOW. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF CHATTANOOGA LOCATED AT 2136 CHAPMAN RD, CHATTANOOGA, TN, 37421) WHERE IT WAS DIAGNOSED THAT THE ESC NEEDED TO BE RESET AND OR REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.

AIR BAG IS OFF LIGHT COMES ON THE DASH FOR THE PASSENGER SIDE EVEN IF AN ADULT IS IN THE SEAT. I TOOK IT TO THE DEALER 2 TIMES WHILE UNDER WARRANTY AND THE FIRST TIME THEY SAID THE COMPUTER JUST NEEDED TO BE RESET. THE SECOND TIME THEY SAID WE WERE NOT SITTING IN THE SEAT CORRECTLY. I TOLD HIM I WEIGHED 190 LBS THAT THE WHOLE SEAT WAS COVERED WITH MY BOTTOM. THEY SAID NOTHING WAS WRONG WITH THE SENSOR. I SHOWED THEM PICTURES OF MY PHONE SHOWING WE WERE DRIVING DOWN THE ROAD AND THE LIGHT CAME ON. THEY DIDN'T SEAM TO CARE. IT STILL MALFUNCTIONS ABOUT 80%, THE WARRANTY RAN OUT A WHILE AGO. THE LIGHT WILL COME ON WHILE YOUR SITTING STILL AND IT WILL COME ON IN THE MIDDLE OF DRIVING. THE ONLY WAY TO GET IT BACK OFF IS TO STOP THE VEHICLE AND GET OUT AND SIT DOWN AGAIN, BUT IT WILL USUALLY DEACTIVATES AGAIN

TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE BRAKES DISENGAGED AND THE VEHICLE PROCEEDED IN A FORWARD MOTION VOLUNTARILY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRONIC STABILITY CONTROL WAS FAILING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE DRIVING APPROXIMATELY 67 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE MILEAGE DROPPED FROM 67 MPH TO APPROXIMATELY 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL ASSEMBLY SHORTED OUT. THE THROTTLE PEDAL WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED A RECALL ON THE 2016 MODEL (NHTSA CAMPAIGN NUMBER: 15V089000); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 09/29/16*LJ *JS