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KLUNK
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2011 Kia Sorento

The Verdict

5 Total Klunk

The 2011 Kia Sorento has 1,513 owner complaints filed with NHTSA. The most reported issues are body (510 complaints) and electrical (358 complaints). With a Klunk Score of 5/100, it earns a "Total Klunk" rating. If you're shopping for a Kia Sorento, consider the 2021 model year which has 98% fewer complaints.

Safe Bet

The 2021 has 98% fewer complaints

View the 2021 Kia Sorento dashboard →

5

Klunk Score: Total Klunk

Among the most complained-about vehicle years on record. Strongly consider alternatives.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

Recalls 4

Active safety recalls from NHTSA for this vehicle year.

23V877000 ENGINE

Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.

Risk

A fire increases the risk of injury.

Remedy

Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact...

Reported Apr 10, 2026

10V599000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.

Risk

AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEE...

Remedy

DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Reported Apr 10, 2026

11V258000 POWER TRAIN:DRIVELINE:DRIVESHAFT

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIA...

Risk

DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

Reported Apr 10, 2026

15V626000 POWER TRAIN:AUTOMATIC TRANSMISSION

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied ...

Risk

Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy

Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-45...

Reported Jun 10, 2015

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
200339214219214
20045752810030
200552910611525
20062913819623
20072921721319
20085221784719
20091172449
201151094358325226
20121196716448831
20132056414352932
20142875818142434
20151992512938319
20163221711773464
20171871816042517
2018736551183
2019136117218925
2020345157212
2021100815
20225911146048
2023449213615
2024176983
2025276152111

By Category

Body
510
Electrical
358
Engine
325
Transmission
226
Brakes
94

By Severity

1
677
2
727
3
5
4
104

Worst Problems

Complaints

Body 2

left side of driver's seat isn't locking in place. A 2016 model year was recalled for a seat weld break, but appears 2011 is a problem as well.

11d ago
Body 4

I parked my car in the driveway and about 10 min later my car just ignited into flames from underneath the vehicle by the gas tank and i have video from 3 different angles on my security cams that show when i parked the vehicle there was no fire or flames or smoke and about 8 min later you can see a single flame just ignite under the car, and watch it spread and the location of the flame is in back driverside by gas cap and tank

21d ago
Body 4

The contact owns a 2011 Kia Sorento. The contact stated that while the vehicle was parked on the roof of a parking garage, the vehicle caught on fire unexpectedly. The emergency services were called to the scene, and the fire department extinguished the fire. A Police report was filed. The vehicle was towed to an independent mechanic; however, the cause of the fire was not yet determined. The dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure and provided a case number. The vehicle was deemed a total loss. The failure mileage was approximately 106,000.

1mo ago
Electrical 2

Driver Airbag light is illuminated

2mo ago
Engine 4

Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.

3mo ago
Body 2

Opening car door and whole handle fell off.

6mo ago
Brakes 1

I tried months ago to have my 2011 KIA Sorento LX 3.5L v6 AWD to get the recalls fixed @ KIA in Yorkville,New York. They said they couldn't fix the recalls that were on the vehicle because supposedly the suspension is unsafe. But I already had the vehicle on a lift 4 times since,6 times total to get parts installed from my mechanic. If it was so unsafe,how could my mechanic lift the vehicle without any issues. I needed to get the underbody sprayed to stop rust and corrosion but KIA refused me.The recall for the ABS module needed fixing,they refused me. Having problems with the ABS and my subframe/crossmember broke. I feel the spray could've helped

6mo ago
Engine 2

Intake manifold. A previously repaired recall that is still causing issue. Rough idle and check engine light.

7mo ago
Body 1

Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The control arm has broken off and is now rubbing against fuel tank. Car is unrepairable and undrivable.

8mo ago
Electrical 4

My 2011 Kia Sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and that it was an electrical fire store behind the steering wheel and they're refusing to take any responsibility financially for it or otherwise due to it being through previous owners and an older vehicle

8mo ago
Engine 4

I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have been the cold I turned off the main road onto my street and noticed the smoke increasing, I pulled over turned off my car opened the hood and a fire started at the back of my engine.

9mo ago
Electrical 2

In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring assembly was extended to 15 years. the clock spring is an electrical connection which rotates with the steering wheel to maintain proper functioning of the airbag unit. If the airbag light stays on, and the car continues to be used without repair, the driver's airbag may eventually not deploy in a frontal impact. This is a safety issue, since the airbag may not work, KIA knew about it in 2019!! The 2011 KIA that I own is now 16 years old, and of course KIA refuses to pay for the repair. Now I am faced with an approximately $500.00 repair bill to make sure I'm safe in case of an accident. This should be investigated, and KIA should pay for the repair since it is an airbag safety issue.

9mo ago
Engine 2

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly stalled. There was no warning light illuminated. The contact stated that there was a rattling sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was unable to restart. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The vehicle was taken to a dealer, where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 189,711.

9mo ago
Body 1

Vehicle was trying to go forward while my foot was on the brake. It would not go in park gear. Eventually shut down completely at a busy intersection. I was unable to use my hazards and could have been in a bad accident. I had to keep on the emergency brake until I was able to get it towed.

11mo ago
Engine 1

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The contact stated that the engine had seized while driving approximately 40-45 MPH. There were no warning lights illuminated. The contact had owned the vehicle for a year. The vehicle was towed to the local dealer, who declined to service the vehicle due to the contact not having the oil change records. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 230,000.

11mo ago
Brakes 2

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

12mo ago
Engine 2

The vehicle is shifting weird out of first, knocking sound. A code of p1326 skds is showing on diagnostic. This was supposedly repaired by kia a few months ago from a recall. I am questioning if they corrected and inspected the recall appropriately, due to this being the issue. The car is now unable to be driven because I do not want to do more damage.

12mo ago
Engine 2

the car has been running fine with no problem. I noticed as I was driving the engine light came on. i made it to my destination and as I was processing to head some where else i heard an unusual sound and the smell of burning smoke. Then all of a sudden there's a lot of smoke coming from the car and the car was stalling as if it was cutting off. I manage to get the car to a staff place since it seems as though the car was running hot. the car had to get towed to a mechanic shop and he thought maybe it was the radiator but it was a blown head gasket in the engine.

12mo ago
Engine 4

I was driving and my Kia started over heating and smoking and smelled like plastic burning I got it towed to the Hendricks of Kia and it sat there for 2weeks and I contacted them about giving me a lender until they fix my engine problem and they told me that my engine is not under warranty but is a recall I didn’t blow my engine I recently bought it about 6 months ago

13mo ago
Electrical 2

The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to 2 wheel drive while driving

13mo ago

1513 total

1/ 76
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