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2021 Mercedes-benz Cls-class

The Verdict

100 Smooth Ride

The 2021 Mercedes-benz Cls-class has 1 owner complaints filed with NHTSA. The most reported issue is body (1 complaints). With a Klunk Score of 100/100, it earns a "Smooth Ride" rating.

This is the cleanest year on record. Nice pick.

100

Klunk Score: Smooth Ride

This vehicle year has significantly fewer complaints than average. A reliable choice.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
200616256557
2007405292
200861591
200921210
201010000
201121211
2012711132
201311011
201461121
201531311
201720000
2019112420
202020310
202110000
202210110
202330000

By Category

Body
1

By Severity

2
1

Worst Problems

Complaints

Body 2

During a trip driving from Sedona to San Diego, the rear passenger side rim (Part No. 25740120007x23) (see Picture1) failed with a through crack on the shoulder opposite the spoke side (see Picture2). This led to the loss of air pressure in the tire. The tire pressure sensor did indicate a low pressure condition. Upon inspection of the rim, the only possible solution was to have it welded in order to continue the trip. When the rim was taken to the repair shop, three more cracks were discovered on the rim inner surface. None of these three cracks have not gone through the rim wall yet. All crack were on the shoulder opposite the spoke side which cantilevers towards the center of the car. Welded cracks are shown in Picture3 through Picture6. Picture 3 shows the weldment of the crack that went through the rim wall. This cracks developed during normal driving conditions and were not the result of impacts. They could have resulted in a catastrophic failure that might have resulted in loss of control of the car and a potentially serious accident. I had the welded rim replaced by a new one at the Mercedes Benz Service Center in Ontario, CA. The service center retained the welded rim.

49mo ago
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