2025 Subaru Forester

my car came to a sudden and immediate stop, causing the car behind me to collide with my rear end. in researching this, i have discovered that my car make and model are subject to a class action suit for what is called "phantom braking." I was not injured but the driver of the other car claimed that his son in the back seat was injured. There were no warning indicators going off, either visual or audio. the vehicle's condition was observed by a XXX Police Officer at the scene, and an accident report (XXX) was filed, to be available sometime next week. I contacted my insurance company, State Farm, about 8 PM, after having been directed by an officer to pull around the corner to a side road. they issued a claim # XXX and told me to have the car towed to their approved body shop Bucci's Auto Body in [XXX]. [XXX], the principal at Bucci's inspected the car the following morning and provided an estimate for repairs which State Farm accepted and I authorized to begin. He has not touched any of the electronic data system modules, nor disconnected the battery, and has been instructed in writing not to, so that the forensic evidence can be retrieved. Therefore, there is no information available yet on the mechanical or systems causes of the crash, but it is being preserved for future retrieval and analysis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On October 7, 2026 at approximately 7:40 PM, the EyeSight system inexplicably stopped working with a warning light notification. Prior to the EyeSight failure, the touchscreen froze completely with subsequent inability to control the climate and other control options. After pulling over and stopping the engine and then restarting several times, the problem did not resolve. After parking and shutting the engine and then restarting after a hiatus of not driving, the problem resolved. The EyeSight system failure created a risk due to loss of pre-collision braking and throttle management, lane keep assist and adaptive cruise control. No incident occurred. I am scheduling a visit to Subaru dealer on October 13, 2026.

I never ride in the back seat and very infrequently have back seat passengers. However, every time I do they all complain about how difficult it is to "buckle up", I never thought much about it until I started visiting my grandkids and would have to buckle them; it is very difficult to access the clip. That in itself is bad enough, but there have been two occasions now where the seatbelt has come undone after I know it was properly latched, causing my grandsons booster to not be restrained while I was driving. I scheduled an appointment with AutoNation Subaru in Carlsbad CA on 30 September to see if the seatbelt clips could be extended for better access. When I showed up for the appointment, I was told there was nothing they could do to correct the issue. I looked online and discovered this is a common problem with this vehicle and others are complaining about similar issues such as the clip not fastening, the clip being difficult to access and an alarm sound/not sounding. As far as I could find, there are no recalls for this issue. I feel this is a significant safety issue. I'm not sure if it is the difficulty in accessing the clip, or faulty clips, but if these can't be relied upon to be stable during routine driving, I am terrified as to what might happen in a collision. This is the first time I have ever purchased a Subaru, and I did so because of their reputation for safety. I am now second guessing my choice. Could you please look into this for me and the other owners. Thank you

The contact owns a 2025 Subaru Forester. The contact stated that while her husband was driving on a road trip at interstate speed with the contact and her daughter inside the vehicle, the vehicle started shaking violently from side to side. The driver pulled over to the side of the road momentarily. The driver resumed driving, and upon accelerating to overtake a vehicle, the engine made an abnormal sound; the vehicle started shaking violently and pulling from side to side and made abnormally loud and rumbling sounds. The driver pulled over to the side of the road. The vehicle was towed to the dealer, where it was test driven, and the failure was duplicated. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure by phone and by email. The failure mileage was approximately 15,000.

I had made a right turn onto an avenue, then crossed another main avenue that breaks up the first avenue, and attempted to continue onto the original avenue. Suddenly, before I could continue to drive down the avenue and complete the maneuver, the pre-collision breaking system activated (I could see the wording in red on the screen above the steering wheel) and the breaks were triggered by the system thereby completely stopping the car. (phantom breaking). Fortunately, the road ahead was clear (there was nothing on the road, and the weather was perfectly clear) and I was going slow and wearing a seatbelt. Of course my safety was put at risk because (a) I was jerked in my seat and (b) I could easily have been rear-ended or hit broadside by oncoming traffic to my right. In the case of both a rear-end collision or being hit broadside, another driver or passenger could have been injured. I brought the car to the dealer at my earliest opportunity. The tech didn't see whatever code he was looking for and therefore could not reset the system. I am concerned about continued driving of this car and understand this is not an entirely uncommon event for the 2025 Subaru Forester. Although the system could not be reset, I feel it's important to report this incident to the NHTSA for inclusion in your data base. Thank you

Driving in middle lane on i-87 heading towards albany (around it), car alarmed (flashed a red box on dashboard) and then the AEB braked for shadows in front and caused cars to swerve behind us with semi trucks getting too close. Could not get the car to stop breaking and other drivers were very upset at us. Will be taking to subaru for next appointment to recalibrate and teach me how to turn off. Have not confirmed yet with dealer or had inspection yet, as it only happened today 9/14/26 around 12pm-1pm. Unknown for availability for inspection upon request. Has happened in past for smaller turns on backroads around home but never this bad.

The radio/HVAC system in the 2025 Subaru Forester has a major delay problem which causes the unit to freeze and not accept user input, delay connectivity, and HVAC conteol, and volume comtrol/on/off, etc. This can take up to 90 seconds to work and if already driving, causes unnecessary fiddling which is a safety concern. The manufacturer is aware of the issue and considers it acceptable. Compared to other manufacturers, it is far from acceptable or safe. Since the manufacturer is clearly aware of the issue without intending to fix the issue, I am bringing this to your attention and hope you can do something to help. Now that the HVAC and entertainment comtrols are integrated into the vehicle and aftermarket is no longer an alternative, the consumer is dependent upon the manufacturer to provide and fix a bad/faulty product. The more I have to take my eyes off the road. The greater the risk for an accident.

I recently noticed that the metal lip and outer cap area of my fuel filler neck is rusting. This isn't just a cosmetic issue this is the exact surface where the gas cap needs to seal to keep the fuel system airtight. Because it’s rusting it’s going to ruin that seal, cause fuel vapor leaks, and trigger a check engine light. In addition to the fuel neck, both my front driver and passenger side windows screech and vibrate heavily whenever they get wet from rain or a car wash. The glass binds up in the wet run channels, which is putting unnecessary strain on the window regulators and motors and makes it difficult to see out of my windows and view my side mirrors properly. Dealership admitted that there are four other vehicles I have within the same make, model,year and similar mileage that have the exact same issue which is a need for there to be a safety recall. They got a bad batch of vehicles with a defect that is affected multiple other vehicles that are like mine.

Sunroof cracked completely on its own while vehicle was parked. No surface impact, chip, marking or exterior imperfection in the glass was present. There were small air bubbles in the pane mould around the corner where the crack appeared and spread across the pane. Dealership replaced it under factory warranty after Subaru of America approved the claim at no cost at 15,216 miles.

Noticeable noise after oil change and tire rotation that became progressively worse over time. Constant humming/growling noise from the rear that increases in volume and intensity with speed. Noticeable at 40 mph and higher and floor vibration present at highway speed, especially under the dead pedal. Droning propeller sound. Upon inspection, both rear hub bearing units were failing prematurely and were replaced at 29,240 miles at no cost under the factory warranty.

Purchased new 2025 Subaru Forester Hybrid Sport on 01 May 2025 (owned 19 months). Approximately 156 DAYS (a little over 5 months) after purchase we began having trouble with an unknown fuel system defect which prevents the vehicle from being refueled, disables our hybrid system, disables safety features such as the vehicles eyesight system, cruise control, and RAB. Vehicle leaking strong gas smell. Issue has been increasing in frequency, occurring more often, and now escalating to leaking fuel all over the side of my car. I took my vehicle to the Subaru service center at the dealership for repairs on: 06 OCTOBER 2025 (~14,700 miles), 22 OCTOBER 2025 (17,394 miles), 09 MARCH 2026 (27,470 miles), 02 JULY 2026 (35,782 miles), 23 JULY 2026 (35,782 miles) To date, Subaru has been unable to identify the direct cause of the problem and replacing the gas cap is a bandaid on the unknown issue.

The harness was missing stitching on one side. They're supposed to be two levels to connect the harness for a smaller child. One side had two levels. The other side it only had one. Safety first is sending me a brand new harness.

Two occurences of rear hatch window shattering spontaneously while vehicle was parked, powered off. No symptoms, warning lamps, or messages were present. First incident, six months after production/purchase, factory-installed window shattered spontaneously while owner was seated in the car, parked, and engine turned off. Second incident, two months later, OEE replacement window shattered while vehicle was parked, powered off, unattended. Currently having third window installed by dealer and submitting report to Subaru of America.

Engine is misfiring, causing in ability to accelerate properly and loads multiple error codes. Upon taking it to the dealership for services, we were told that there is a significant amount of carbon built-up inside the engine. The car has only 6,800 miles on it. The dealership stated that it is an issue that Subaru engineering is aware of but has yet to figure a way to resolve it. The dealership informed us that hybrid engines have had severe carbon build-up on the in-take valves that causes misfiring, loss of power, bucking and stumbling of the engine. Apparently this has been reported all over different on-line forums. The dealer informed us that they would need to order a valve cleaning kit as referenced un service bulletin 02-193-24 and the engine would require walnut blasting. The vehicle was dropped off for service on 7/22 the work was completed, but upon restarting the engine more codes fired up and they stated that the Electronic Communication Module failed and it would now require an escalation to the Subaru Engineers called TechLine, "they now say that the ECM now needs replacement, still misfiring and has become a more complicated issue"

The contact owns a 2025 Subaru Forester. The contact stated that while pulling into a parking space, the brake pedal was slightly released to move the vehicle forward; however, the vehicle unintendedly accelerated, failed to respond upon depression of the brake pedal, and crashed into a brick wall. The impact resulted in damages to the front bumper and caused a body panel to detach. No warning light was illuminated before or after the crash. The air bags did not deploy. There was no property damage, no reported injury, and no Police report was filed. The vehicle was driven to the dealer, where Subaru field technicians inspected the Event Data Recorder (EDR) and informed the contact that no data was recorded. The manufacturer was contacted and informed the contact that data was not logged because the vehicle was traveling at a significantly slow speed. The vehicle was not diagnosed or repaired. Additionally, the contact stated that a previously owned 2021 Subaru Forester had experienced the same failure, which also resulted in a crash, and a Police report was filed. The failure mileage was approximately 1,200.

the gas cap O ring recall was repaired previously by Casey Subaru of Newport News, VA. (I live in [XXX], purchased the vehicle in [XXX] at Ourisman Subaru) I filled my gas tank the night before this leak occurred. I noticed the smell of gasoline in my car at approximately 08 AM on the way to work. It was mild No obvious exterior leak. I drove my 25 commute to Williamsburg, Va. Upon leaving work I noticed a strong smell of gasoline inside the vehicle. Inspection of the exterior revealed an obvious gas leak (the fuel door to the gas cap was not opened at this time). the paint was wet and the paint adjacent to the plastic guard on the bumper side had bubbled due to the leak. The outside temperature was nearing 100 with a heat index of 105. I drove the vehicle to the dealership in Newport News (not aware I should have had it towed due to the leak). It has not been driven since. The fuel door was opened and there was an obvious leak as the well in the gas cap space was wet and the odor of gasoline was very strong. I twisted the gas cap and it did not close any farther. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have been having problems with my 2025 Subaru Forester since I purchased it. It has failed multiple times to alert me of people and cars when I am backing up. I have RCTW on my vehicle .Sometimes it alerts me when there is a car or person is coming behind me ,sometimes it doesn't. I have a video dated June 4th 2026. Three times people walked right behind my car when I was backing up. I almost hit them! I decided to video tape it. The back up camera also doesn't always work and did not go off when I was backing into the curb until I hit it without an alarm going off. The lighting alert system was also messed up because the light was on green until I almost hit the curb. This also happened on June 4th and I have a video. I could have hit a small animal or child or damaged my car. I have brought this to the attention of my Subaru Service department and they claim they can not replicate this problem.This is of great concern for me and I have filed a Lemon Law Case as I am too fearful I will hurt someone or myself because of these issues. In addition to this, my headlights are aimed down at the ground and I live on curvy country roads. Hard to see at night. My service department said Subaru of America would have to approve the adjustment. They never got back to me on this issue. The tech specialist told the service department manager that I had electrical problems with my vehicle as she witnessed the HVAC working improperly. My radio, navigations, phone and sound systems also cause distracted driving. The Radio would blast on high volume randomly . The navigation, phone and radio volume would be blasting without being able to turn this down. There is no way to turn off the radio. If you do, the whole navigations screen won't work. My navigation system is not functioning properly and has blacked out . Subaru has seen my vehicle 6 times for these issues . They claim they can't replicate the problem. My car is sitting in the garage. It is too unsafe to drive.

Rear hatch glass shattered on April 16th while parked in carport after my wife opened the right rear passenger door, had it replaced by Safelite on April 29th, on July 9th while driving it shattered again, Safelite says that this is a Subaru issue, Subaru says they will not warranty a replacement even if they do the replacement since the car does have a rebuilt title. So we can neither use the car nor sell it in good faith if we're just passing a problem and potential danger on to someone else.

The contact owns a 2025 Subaru Forester. The contact stated that a few days after the dealer had serviced the vehicle under NHTSA Campaign Number: 26V106000(Fuel System, Gasoline), the contact refueled the vehicle at the gas station. The contact stated that upon entering the store and returning to the vehicle, the contact noticed both a strong fuel odor and fuel leaking from the fuel tank onto the ground. The contact used soap and water to clean up the area. The vehicle was driven and parked outside the residence's garage. The contact stated that if the fuel leak had gone unnoticed, the vehicle would have been parked inside the garage near a water heater's open flame, leading to a catastrophic fire that could have affected both the contact's family and nearby neighbors. The contact attempted to reach the dealer to report the failure, but had not yet received a return call. The manufacturer was notified of the failure and filed a case. The vehicle was not repaired. The failure mileage was approximately 2,700.

The contact owns a 2025 Subaru Forester. The contact stated that while driving into a parking space and applying the brake pedal, the vehicle suddenly experienced unintended acceleration, surged forward and drove over a parking bump before crashing into the hedges and a lamp post. No injuries were reported. A police report was filed at the scene. The vehicle was later towed to the local collision center. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 14,920.