2019 Toyota C-hr

Failure transmission verify by Toyota, and Toyota has a program for this issues with this certain cars and it's called Toyota Customer Support Program (20T006) but they said that my car isn't not covered under this program not giving any reason why. Transmission failure puts your safety and the safety of others at risk primarily by causing a sudden loss of vehicle control or propulsion in traffic etc etc Yes, and i will be adding the diagnosis (invoice) from Toyota dealership stating my car's problem. Its been only inspected by the manufacturer. My car has never showed up any warning lights or messages etc etc.

Subject: Formal Vehicle Safety Complaint — Premature CVT Transmission Failure in 2019 Toyota C-HR Limited Vehicle: 2019 Toyota C-HR Limited Component: Power Train — Continuously Variable Transmission (CVT) Mileage at Diagnosis: Approximately 105,000 miles Diagnosing Dealership: Lodi Toyota, California Reported Symptom: Abnormal whining noise from the transmission I am submitting this formal vehicle safety complaint to the National Highway Traffic Safety Administration (NHTSA) concerning a suspected premature failure of the continuously variable transmission (CVT) installed in my 2019 Toyota C-HR Limited. At approximately 105,000 miles, my vehicle was experiencing an abnormal whining noise originating from the transmission. I took the vehicle to Lodi Toyota in California for a professional diagnosis. The dealership confirmed a transmission-related problem and determined that the transmission assembly required replacement. This diagnosis raises serious concerns regarding the durability and potential safety implications of the CVT transmission installed in certain 2018–2019 Toyota C-HR vehicles. After receiving the dealership's diagnosis, I became aware of Toyota Customer Support Program 26TE06, which addresses certain abnormal CVT whining-noise conditions in eligible Toyota C-HR vehicles. Despite my vehicle exhibiting a similar symptom, Toyota informed me that my vehicle identification number (VIN) was excluded from the program. I contacted Toyota Corporate repeatedly to request an explanation and reconsideration of its decision. Toyota declined to provide assistance and ultimately informed me that my case had been reviewed, its position would remain unchanged, and no additional department was available for further escalation. My concern extends beyond Toyota's refusal to provide financial assistance. I believe the premature transmission failure diagnosed in my vehicle warrants examination alongside similar complaints involving Toyota C-HR CVT transmissions.

Transmission failure that toyota has already recognized in some vehicles. They have not covered all vehicles that are showing the same issues as the ones covered in the service program.

Transmission slippage and failure

Driving home from work on the freeway, the loud droning and whining sound was already present. Same issue that I thought had been previously resolved by replacing the transmission from the dealership it was purchased from. Though this time it was accompanied by a horrible grinding sound coming from the bearings in the transmission. After much research into this issue, iI found that it is a very common issue wtih this particular vehicle. Specifically the K1114 transmissions used in them. Toyota has since used different transmissions in newer models, but has not issued a recall for the ones that are so commonly breaking and keep replacing but not fixing the issue.

The transmission has failed twice. It was replaced once in 2020, right after we bought the vehicle in 2019. We have serviced the car as required at the same dealership. We were told in August 2026 by the dealership, after having the transmission serviced in the Spring of 2026, that the transmission needed to be replaced. We received a Customer Support Program letter from Toyota in September 2026 that the transmissions on 2018-2019 vehicles are being replaced because of known issues. However, they are denying it because of a serial number. There are/were warning lights, etc. It makes a sound when trying to accelerate. When we Google information, we find that there are also issues with the 2020 transmissions.

While driving my 2019 Toyota C-HR normally on [XXX] in [XXX] at approximately 8:00 PM, traffic began slowing due to congestion. When traffic began moving again, the vehicle accelerated very slowly and did not respond normally to the accelerator. Shortly afterward, the dashboard displayed a “Pull Over Safely” warning. The vehicle then completely lost its ability to move under its own power. It would not move normally in either Drive or Reverse and had to be towed off the freeway. Condition of the car when we check it ourselves: Vehicle goes into Drive/Reverse Engine revs Vehicle doesn't move Vehicle rolls in Neutral Vehicle stops in Park EPB-related warnings occurred The vehicle was subsequently taken to a mechanic and then to Toyota of [XXX] for diagnosis. Toyota has issued Customer Support Program 26TE06 and T-SB-0048-26 concerning premature CVT wear and abnormal whining/grinding conditions on certain 2018–2019 Toyota C-HR vehicles. I subsequently learned that Toyota corporate denied the dealer's request for assistance with my vehicle because the vehicle is no longer operable and the dealership cannot perform the road test/video required to reproduce the whining noise described in the TSB. The vehicle's inability to produce the specified whining noise during a road test is because the CVT has progressed to a complete loss of propulsion. The vehicle currently remains at Toyota of [XXX]. I am reporting this because the vehicle experienced a complete loss of propulsion while being driven on a major freeway, creating a potentially serious safety situation. I was fortunate that the vehicle could be safely moved off the freeway and that no collision or injury occurred. I am requesting that NHTSA document and review this incident as a potential safety-related CVT/transmission failure and consider whether similar failures are occurring in 2018–2019 Toyota C-HR vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hood latch and hood latch cable corroded on a 7 year old vehicle. hood latch coroded and could have let go at any time and caused harm to myself and others on the road. The problem was evaluated by Bristol Toyota. The latch and cable broke while it was in for service, luckily. There were no warning signs or symptoms of the problem prior to failure.

Transmission won’t shift out of manual mode and car won’t move at all even when in drive or reverse. Was working completely fine then all of a sudden got drive start malfunction and won’t move. Called mechanic they came looked at it and they diagnosed it as a transmission problem. Did some research and this is a well known issue that Toyota Canada has acknowledged but Toyota USA won’t. Car is barely over 100k miles and all maintenance has been kept up on. Transmission only issue, but very expensive. There needs to be a recall on these.

At 70,000 miles I was just told my transmission id failing. After much research I am finding that this is a common issue with the Toyota CHR and CVT transmissions. Apparently Toyota is aware of this issue but has not issued a recall. I waited to buy this car for years and thought it would be my last car ever. I'm [XXX] and thought a Toyota would last. I just paid it off. You know and I know a transmission should last longer than this. I am so frustrated. Toyota needs to fix this without charge or at least at minimal costs. I am going to tell everyone I know to not buy Toyota anymore if this isn't recalled or fixed. I'm also going to write our President. Donald Trump needs to get involved. Thousands of people are affected. Go look just on Reddit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my vehicle, it is a consistent clicking loud noise. I had the vehicle checked out twice and both places said the same thing as it is explained down below: Transmission Replacement (Automatic): SEVERE INTERNAL TRANSMISSION NOISE- NOISE LOUDER W/ SPEED. NEED TO REPLACE TRANSMISSION ASSEMBLY- DO NOT RECOMMEND DRIVING VEHICLE MAY BE CATASTROPHIC AND COME APART This statement is from the Toyota dealership.

No warning lights, only noticed a new noise like a whirring sound that matches car speed, not acceleration. Had the car looked at and determined it was likely the same CVT transmission bearing failure most CHR owners are experiencing. Toyota is no help and estimates for repair are $6k to $10k from private transmission repair places. Now we have a dud of a car that we still owe money on that isn't even worth the price to repair it.

The transmission started having issues once the car hit 100k miles, it is unbelievable that Toyota is not willing to help me with this matter! Toyotas are supposed to be reliable!

Noise from front left axel began on XXX. Taken to local garage for diagnostic on XXX at approximately 149,000 miles. Was informed that it likely was the transmission. This was confirmed when taken to Toyota dealership on XXX. National recall was issued in [XXX] by Toyota for the known transmission failure that occurs in the CH-r CVT transmission. No other issues or alerts had occurred prior to the transmission failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 C-HR is experiencing transmission failure due to a faulty joint. Metal shavings flow into the fluid. Am being told I will need to replace the entire transmission. Toyota is fully aware of the issue with the failures occurring between 75,000 & 120,000 miles. My vehicle is at 107,000. Perfect maintenance record, never missed a service & all work done at the dealership where it was purchased. Research shows Toyota Canada acknowledged the issue & extended the warranty to cover it's customers. Toyota USA refuses to do the same. Estimate out of pocket for this known defect is $9900.00

The CVT transmission failed at approximately 60,000 miles. The vehicle was fully maintained by Toyota dealerships. The failure of the transmission bearing will cause the car to lose power and could fail while driving, creating a risk of being stranded in traffic or being unable to accelerate to avoid a collision. Toyota Canada has extended the warranty for this same transmission issue up to 119,924 Miles (193,000 KM) and 10 years on comparable Toyota C-HR vehicles, but Toyota USA has refused to provide the same coverage.” See comments at Toyota Forum [XXX] Please see below Toyota Canada announcement: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission is making metallic type noise from below. Had rotors ,brakes,cv axles replaced thinking those were the culprits until reputable automotive repair informed me that noise was from Toyota cv transmission. And a repair or replacement would be around $10k I researched and found many Toyotas in the United States have same problem and Canadian residents with same issue have been granted an extended warranty to resolve this issue. I live in Texas. This is my wife’s car that is sitting in driveway with no answers or help from Toyota. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Before 2024, my friend heard a noise coming from my car, he wasn’t sure what it was and I couldn’t hear it. December 2024, I took my car in to the Toyota dealership for the 100,000 mile transmission service (~107,000 miles) but I didn’t mention the sound because I didn’t hear it. The dealership didn’t find any issues. My friend could still hear the sound but we thought that the service done ruled out the transmission. 18 months and 36,000 miles later a louder noise started. I took the car in with the transmission failing. With the maintenance done, this transmission should have lasted to 200,000 miles. Since I had the maintenance done, I was confident driving it thinking that the transmission wouldn’t fail while I was driving. There was either an issue with the part or the service that was there at 107,000 miles that was not addressed that could have led to the car failing on the highway and risking the safety of myself and other drivers. The dealership has confirmed that the transmission has broken at 36,000 miles past their service. There were no warning lights that appeared, no difficulty driving, just noises.

The contact owns a 2019 Toyota C-HR. The contact stated that the vehicle occasionally failed to start. On another occasion, there was a tire blowout while driving 70 MPH. The contact replaced the battery, and the instrument panel displayed several warning lights, including the Check Engine, Lane Assist, and Forward Collision. After an initial dealer inspection, the diagnostic test was inconclusive. The contact drove the vehicle off the lot, and the warning lights returned immediately afterwards, and the vehicle was taken back to the dealer for additional diagnostic tests. The dealer subsequently identified a failure with the valve lift controller and an inoperable housing sub-assembly. The parts were replaced. The manufacturer had not yet been notified of the failures. The failure mileage was approximately 96,000.

The vehicle experienced a sudden and catastrophic internal failure of its Continuously Variable Transmission (CVT) at 139,000 miles. While driving, a heavy grinding noise began coming from the vehicle during acceleration. A certified technician at a Toyota dealership inspected the vehicle and officially diagnosed it with an internal center differential grind and noted that the transmission fluid was burnt and filled with metal flakes. The dealership stated the entire transmission must be replaced at a cost of over $10,000. Toyota explicitly markets and describes this CVT transmission fluid as 'lifetime' fluid with no standard required maintenance, leading consumers to believe the unit is sealed and durable. However, this internal bearing/differential disintegration is a known material manufacturing defect affecting 2018-2022 Toyota C-HR models. This is a severe safety hazard as a sudden internal transmission failure can cause an immediate loss of vehicle propulsion while driving at high speeds in traffic, increasing the risk of a crash. This should not be happening at all at this mileage