2024 Volkswagen Jetta

After approximately 30 to 40 minutes of driving, my 2024 Volkswagen Jetta intermittently fails to move after coming to a complete stop. When I press the accelerator, the engine RPMs rise, but the vehicle does not move. The vehicle is in its normal driving mode when this occurs. This has happened while I was attempting to accelerate into moving traffic, leaving my vehicle stopped in the path of approaching vehicles and creating a serious collision risk. There were no warning lights or messages before the failure. In August 2026, an authorized Volkswagen dealership inspected the vehicle. The technician duplicated the failure during a test drive and recorded measurements comparing engine speed with accelerator-pedal position. The dealership then consulted Volkswagen Technical Assistance. No repair was performed. Volkswagen suspected “possible bad gas” and recommended using higher-grade fuel. However, the dealership tested my fuel and told me the results were “not too bad.” I consistently purchase fuel from reputable, high-quality stations and use the 87-octane fuel identified on the vehicle’s fuel filler flap. Volkswagen Customer CARE confirmed that the fuel filler flap provides the appropriate fuel guidance for my vehicle and that higher-octane fuel would not improve engine power. Customer CARE documented my complaint but stated that it could not authorize additional testing and would not provide further follow-up. The vehicle was returned without a repair or definitive diagnosis and remains available for inspection. I am concerned that it may again fail to move without warning while entering or crossing traffic. I am reporting this dealer-duplicated acceleration failure so NHTSA can determine whether similar incidents indicate a broader safety defect.

My 2024 Volkswagen Jetta experienced a transmission control module (TCM) failure. The vehicle began having transmission problems and became essentially undriveable. It would not operate/shift normally and required repair. The Volkswagen dealer diagnosed the problem as a failed transmission control module and advised that the TCM needs to be replaced. The required TCM has now been on nationwide backorder for approximately five weeks, leaving the vehicle unable to be repaired and driven normally. I am concerned this is a safety issue because a failure of the transmission control module can cause a driver to lose the ability to properly shift or operate the vehicle. I am also concerned that the lengthy nationwide backorder may indicate that this component is failing in multiple vehicles. I am submitting this complaint so NHTSA has a record of the TCM failure and can determine whether similar failures are occurring in other 2024 Volkswagen Jettas.

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had exploded outward from the roof. At the time of the failure, the sunroof was closed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 13,000.

Brakes were replaced in 2025 after dealership said there was manufacturer issues with premature wear on the brakes. Same day brakes were replaced they started making grinding noises again. We called the dealership ship and they said it would stop with in a few days never did. Now a year later the the replacement brakes failed on us.

I own a Silver 2024 Volkswagen Jetta. My car stopped accelerating while I was driving on the freeway on 7/18/2026 which was a huge safety issue resulting in my car needing to be towed to the dealership because it was not drivable. The warning lights came on after the car stopped accelerating on the freeway. My car needs a ECM replacement which is covered by the Federal Emissions Warranty and I received a call from my Volkswagen representative on the case at Family Volkswagen of Burleson. The representative with Volkswagen told me on 7/25/2026 that the ECM needs to be replaced as they did not think it was safe for them to release the vehicle until this repair has been made and they were waiting for Volkswagen to authorize the repair. The representative later stated that Volkswagen will not authorize the replacement of the ECM and this is a safety concern. The dealership has not completed a repair for this issue and this vehicle does not need to be on the road for the safety of me and others. The dealership have told me I can pick up the vehicle and just bring it back if the safety issues occurs again, I refuse to pick up this car due to the safety issues and concerns. I have contacted the corporate office of Volkswagen and they have not responded to me on why they declined the authorization for this repair.

MIL light came on in November 2025, OBD-II diagnostic trouble code P0613 - TCM processor fault. Volkswagen has had a nationwide backorder on the replacement (part no. 09H-927-158) for MONTHS. Last week, my car randomly went into Park while attempting to pull into my garage. Red transmission fault indicator lit up on dash. "Transmission faulty. Safely stop the vehicle!" Car would not shift into gear. Disconnecting battery terminals for 30 minutes caused the fault to go away. MIL light still on. If I were on the highway this could have caused an accident. I have since been seeing similar reports on websites such as Reddit for 2024 Jettas. Have been told VW has a TSB on this issue, but have yet to see it. This should probably be escalated to a recall/buyback.

On XXX around 4:15PM, i was driving my 2024 volkswagen Jetta at approximately 65 mph onXXX in [XXX] under normal weather conditions. Without warning there was a loud explosion resembling a gunshot. The panoramic sunroof glass spontaneously shattered and exploded, showering the inside of myself and my car with glass fragments. There was no leading vehicle, overpass, or evidence of road debris or rock failure. The sudden explosion caused immediate driver distraction and created a severe safety hazard. There was no crash, thankfully, and no injury other than minor scratches and earaches due to the sound. Unknown if hearing problems were caused at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While sitting in the passenger seat of the car, the sunroof spontaneously exploded, causing shards of glass to go everywhere and putting my and the driver’s safety at risk while traveling at 70 mph. No one has inspected it yet and there were no warning messages prior to this issue. This happened on July 3rd, 2026 at 2pm.

Adaptive cruise control and lane keeping assistant defective and has been confirmed by dealership 3 attempts of repair with VW dealership where vehicle was purchased new have not been successful SOS box has flashing red light indicating issue VW dealership is stopped by manufacturer to continue repairs as they are unable to resolve issue Car was purchased in January 2024, has 20k miles and is within bumper to bumper warranty Issue occurred in December 2025 and first repair attempt in January 2026, since then weekly calls with VW to ask for resolution No accidents

My 2024 Volkswagen Jetta has about 14,429 miles, driven almost entirely on the highway between two Texas cities, with little city traffic and no mountain driving. The rear brakes are wearing out far faster than normal. At a dealer inspection on June 15, 2026, the rear linings measured 1 mm and 2 mm, nearly gone, while the front linings still measured 10 mm. This is the reverse of normal wear, since the fronts do most of the braking and should wear first. The vehicle is available for inspection. This is not sudden. A prior dealer inspection on July 7, 2025 already showed the rear linings (9 mm) more worn than the fronts (11 mm). Between the two inspections the fronts lost about 1 mm while the rears lost about 7 to 8 mm, so the rears are wearing many times faster than the fronts. Both inspections were done and documented by an authorized Volkswagen dealer. Given the low mileage and highway-only use, this cannot be normal wear. The rears are approaching metal-to-metal at very low mileage, which compromises braking and is unsafe. The pattern points to a mechanical defect, such as a seized rear caliper or a dragging or malfunctioning electronic parking brake that keeps the rear brakes partially applied. Premature rear brake wear is widely reported on this model, and the manufacturer issued a rear brake pad warranty extension for affected vehicles, acknowledging excessive wear and possible workmanship issues. No crash, fire, or injury has occurred. I am reporting this so the defect can be investigated and other owners protected.

The rear service brake assembly—specifically the rear brake pads and rotors—suffered premature wear and catastrophic structural failure. The defective parts are not available for inspection, as they were discarded by Firestone during the emergency repair to restore the vehicle to a safe operating condition. The problem was first confirmed by an authorized manufacturer dealer, Larry H. Miller Volkswagen Tucson. It was subsequently confirmed, documented, and repaired by an independent service center (Firestone). The vehicle and the failing brake components were physically inspected by the manufacturer's authorized dealership service department at Larry H. Miller Volkswagen Tucson prior to the repair. No dashboard warning lamps or error messages illuminated. The symptoms appeared suddenly at approximately 33,200 miles in the form of severe metal-on-metal grinding noises, a vibrating brake pedal, and noticeably reduced stopping power during routine deceleration.

Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the car and have to pull over because the TCM light comes on and can’t drive/ accelerate. The dealership told me to drive the car and deal with it until it gets fixed. The issue first appeared in Nov of 2025 and it’s been a recurring issue since. I can’t take it anywhere without it happening, then i have to get towed.

Zero warning lights, dash clusters only allowing two options to show, oil temperature reading 200degrees Fahrenheit or higher, floor board feels like the firewall is almost in the interior of the vehicle and not engine port. Upon performing a thorough investigation of my own, the manifold, intake valve and wires are visibly damaged and BURNT, coil two is visibly damaged and was smoking. The battery generating system is also malfunctioning, with visibly burnt ground wires. Additionally the thermostat and temperature gauges both are not giving out any signal or alert for faulty electrical activity. However the vehicle was so hot from only driving 6 miles from my house that the arm to hold the hood up was legit bending and folding as it become unusually soft from the hot intake. Transfer case has been clicking, as well as the intake sizzling like making repeated sounds of sparking. All of which began in a matter of four days. Something is dangerously wrong with my car please help

When driving to work, two deer ran out infant of my car. I had seen the first one and missed it but by time I had seen the first one I already hit the second one. The impact occurred while driving 73 mph. The impact alone slowed my car down by approximately 20 mph. My whole front end was crushed in causing it to be a total loss according to the insurance assessor. the front emblem with a sensor behind it was broken and the sensor was detached from its original location, being held onto the car only by its wiring.

My 2024 VW Jetta GLI 2.0L 40th anniversary edition is throwing false engine codes. The system rings with a warning and the center display shows a statement that "RPM over 4500" while the real RPM's is at or below 2000 at the time of the warning. The system then immediately puts the car into limp mode and displays the error triangle with ECP next to it. The issue can only be resolved by stopping the vehicle and shut the engine off then restarting the engine. The latest occurrence was at the approximate mileage of: 63,000. This day it occurred at least three times in a 5 minute driving window. The issue was addressed with a VW service manager and he simply said that since your out of your warrantee you would need to pay for any diagnostics and electronic connection fees. Over $250 per check minimum. This issue has occurred over 20 times since it started around the 58,000 mile mark. Limp mode is very dangerous especially when it happens on the interstate highway. The car will not accelerate at all and will only travel at a maximum of 45 mph. Forcing a driver to pull over immediately.

While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering and suspension control. Inspection of the fractured part by a mechanic revealed significant orange oxidation (rust) inside the metal cross-section of the break. This internal corrosion on a 2-year-old vehicle indicates a manufacturing defect (casting porosity or inclusion) that allowed the part to weaken and fail prematurely under normal road stress.

Check engine light came on after attempting a remote start and failed. Upon using an OBD-II code reader, it gave the code: P2421 - EVAP Vent Valve stuck open. This part is not covered under the 8/80k federal emissions warranty but is still an issue and is affecting emissions. There were no other alerts or warnings issued before attempting the remote start that caused the issue.

Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said it probably wasn't covered under dealer warranty because it was glass. It just shattered out of the blue, this should not be my fault or at my expense.

The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.

The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages. The vehicle was taken to an authorized Volkswagen dealer, and the OCU (online connectivity unit) module responsible for the SOS system was replaced under warranty on 3/17/2025 at approximately 6,294 miles. After the repair, the system functioned temporarily. In December 2025, the SOS system failed again and now displays an “Emergency Call Function Not Available / Please Service Vehicle” warning. The dealer has confirmed the same OCU module has failed again and must be replaced a second time. When the system is inoperative, the vehicle cannot automatically contact emergency services after a collision. This is a safety concern because the emergency call system is intended to function at all times in the event of a crash.