2020 Ford Expedition

Step rails not deploying-almost fell out of vehicle.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contact associated these failures with NHTSA Campaign Number: 26V402000 (Power Train). The contact also stated that the cup holder was collapsing inward, and the text or coating on every control button in the vehicle was peeling off. The vehicle was taken to the dealer, but no diagnostic trouble code was found. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 31,000.

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

My 2020 Ford Expedition has a transmission problem. The vehicle has harsh shifting, slipping, hesitation, jerking/lunging, and abnormal shifting while driving. The problem happens during gear changes and creates a safety concern because the vehicle may hesitate, slip, or shift unexpectedly in traffic. I took the vehicle to the dealer for inspection. The technician diagnosed the issue and recommended replacing the transmission. I believe this may be related to a known Ford 10R80 10-speed automatic transmission defect. I am requesting that NHTSA review this complaint and investigate this safety issue.

I was driving at highway speeds and parking suddenly engaged forcing vehicle to lose all power. While I was able to get the vehicle off the road it could have ended much worse. Ford recognizes this as a recall but because it it is not officially active they will not fix it unless I pay for it. Manufacturer Recall Number26S48 NHTSA Recall Number26V402

Vehicle has intermittent shift issues. Transmission will shift to neutral while in motion. Issue is not terrain specific. Poses extreme safety issue has been looked at and not found by mechanic. Ongoing issue since I took ownership in Nov. 2024.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the second-row driver's side and passenger's side seat belts became excessively tight and seized. The contact stated that the seat belts had to be unlatched and latched. The contact stated that the failure had occurred while two minor children were seated in the second-row seats. The dealer was made aware of the failure but provided no assistance. The contact was provided with the fee for a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The vehicle has experienced repeated critical transmission failures and currently has four active Federal Safety Recalls with no available remedy. The transmission has failed four separate times, requiring four transmission assemblies within approximately 68,795 miles. The latest failure produced DTC P07F7 (Gear 10 Incorrect Ratio) and was confirmed by the Ford dealer and an independent inspector as an internal transmission failure. Symptoms included harsh engagement, delayed shifting, hesitation, slipping, and repeated powertrain malfunction messages. The vehicle was out of service for 26 consecutive days during the most recent repair. A NHTSA VIN lookup shows four active unrepaired recalls: a transmission rollaway hazard affecting the parking system (26S48), two seatbelt pretensioner recalls involving inadvertent deployment or failure to retract (25S31 and 26S34), and a chrome trim recall involving sharp edges (26S38). All four recalls currently have no remedy available, with estimated repair dates extending into late 2026 and 2027. These defects affect critical safety systems including the power train, seat belts, and parking system. The rollaway hazard recall indicates the vehicle may move unexpectedly even when shifted into Park, creating a serious risk of injury or collision. The seatbelt pretensioner recalls involve components that may deploy without warning or fail to retract, increasing the risk of injury in a crash. The chrome trim recall involves sharp edges that may injure occupants. Combined with repeated transmission failures, these issues create multiple simultaneous safety risks. The problems have been confirmed by the Ford dealer and an independent inspector. Warning symptoms occurred before each failure, including harsh shifting, slipping, hesitation, and powertrain alerts. The combination of unresolved Federal Safety Recalls and repeated transmission failures makes the vehicle unsafe to operate.

When attempting to accelerate (gently) on the highway, the vehicle hunted for gears and shook violently and have zero acceleration. A wrench flashed on the screen of car. Felt like it went to neutral as engine rpm's increased rapidly accompanied with a loud thunk. Thankfully we were in a safe spot to just coast and exit the highway.

Failed Component & Availability: Ford 10R80 10-speed transmission (Power Train). Available for inspection upon request. Safety Risk: My family is put at extreme risk in two ways. 1) Sudden loss of motive power, slipping, and violent engagements at highway speeds create an imminent rear-end collision risk. 2) This exact vehicle is now under Safety Recall 26S48 (NHTSA 26V402) for unintended vehicle rollaway. Ford explicitly states a remedy is not available until Q2 2027, forcing us to drive an unfixable, inherently dangerous vehicle for another year. Confirmation & Inspections: Yes, reproduced and confirmed by Tomball Ford. The latest catastrophic internal failure was physically inspected and confirmed by an independent Old Republic Auto Warranty inspector. The Tomball Ford technician explicitly documented the cause as "outdated internal components" aligning with TSB 25-2476. Warnings & Symptoms: Violent shifting, delayed engagement, and "Powertrain Malfunction / Reduced Power" dash warnings. The latest catastrophic failure triggered hard fault DTC P07F7 (Gear 10 Incorrect Ratio). Cause Summary: Chronic manufacturing defect inherent to the Ford 10R80 / 10R60 transmission family. This vehicle has required FOUR (4) transmission assemblies in under 70,000 miles (repairs in Nov 2022, Feb 2023, and June 2026). During the most recent failure (May-June 2026), the vehicle was out of service for 26 consecutive days. Despite 4 failed transmissions and an active unfixable safety recall, Ford Corporate just denied our request for a replacement vehicle, abandoning my family in a documented rolling hazard.

The rear view camera is blue screen and doesn't work or stays on when I drive and have to do the power button and arrow reset while driving to get it away. The phone sync doesn't work at all so cant use hands free. The screen stays on when truck is shut off and when started it will show a black screen and not come back on.

The center console metal trim has peeled and left a razer sharp edge. I cut my finger really bad. Had to keep it bandaged over a week. I cannot seem to remove the sharp edges. I had to put a piece of duck tape over it to prevent getting cut again. It looks terrible. I have been driving around with the duck tape over the center console for 9 months. Please let me know when there is a repair available. Unsafe and embarrassing to drive around with. I cant reach into cup holder. The sharp edge below may get caught on my skin. Its impossible to completely cover the sharp edge. I taped over top. Its feels like a razer blade. The surrounding area has stickiness on it from duck tape. Cant do anything about that. This is the smallest amount of duck tape I can go, without completely bothering me to look at daily.

"YOUR AIR BAG WARNING IS ON DUE TO AN ISSUE WITH THE FRONT PASSENGER AIR BAG SYSTEM. THE FRONT PASENGER AIRBAG MAY NOT WORK PROPERLY." THIS SYSTEM SHOULD UNDER NO CIRCUMSTANCE BE MALFUNCTIONING IN ANY WAY OUTSIDE OF A COLLISION. THIS NEEDS RECALLED AND FIXED.

The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound and the sun/moon roof glass shattered overhead. At the time of the failure, the contact did not know that the sound was associated with panoramic moonroof and believed there was a blowout of a tire. Upon inspection, it was discovered that the sun/moon roof glass had shattered. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

The vehicle at highway speed failed to accelerate or hold speed. Warning text came up on dash. Vehicle rpm increased yet vehicle failed to accelerate or hold speed. Vehicle felt like it went into nuetral. This happened several times. Vehicle driven to dealer for transmission repairs. Code P07E6 stored in ECM.

The transmission (10R80) in the 2018-2022 Ford Expedition and Ford F-150 vehicles are failing at an alarming rate. There are hard shifts, hesitation, and some vehicles, like mine, drop out of gear at highway speeds putting myself and my family at risk of a traffic collision. The repairs are in the many thousands and there are tens of thousands of transmissions that are failing. Something needs to be done to protect the consumer.

There is a very common problem with the passenger side headlight daytime running lights on the 2018-2023 Ford Expedition. The daytime running lights go dim, completely fail, or turn purple, as has happened on my 2020 Ford Expedition Platinum. This has created a safety issue due to the DRLs no longer functioning as intended. There is no fix for the consumer aside from replacing the entire headlight assembly, removing the entire front fascia in the process, at a cost of $1500 or more per light assembly for parts and labor. There are hundreds if not thousands of vehicles reporting the same issue with the daytime running lights.

The contact owns a 2020 Ford Expedition. The contact stated that while depressing the lock panel with the numbers on the driver’s side door, the seat unintendedly moved forward, and the seat belt retracted, and the driver was squeezed in the seat. The contact turned off the vehicle and seat belt to returned to the original position. The contact stated that coolant was added to the coolant reservoir; however, the vehicle was leaking coolant. The contact was unsure if the cap was positioned correctly. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure). The vehicle was taken to the local dealer and remained for five days. The vehicle was diagnosed, and it was determined that the seat needed to be adjusted. The dealer informed the contact that the coolant reservoir tank needed to be inspected. The manufacturer was not contacted. The approximate failure mileage was 106,920.

Took my car in for the seat belt recall and an oil change and the dealership said the recall has been paused. They are still looking into it for me but, this recall SHOULD NOT BE PAUSED. It is a real issue. Real people are having. My seat belt never retracts all the way back into place. I have to manually tighten it when I put it on and it randomly locks up while I’m driving even if brakes were not hit or it wasn’t yanked on. I worry in the event of an accident it wouldn’t do the job that’s needed to protect me.

The contact owns a 2020 Ford Expedition. The contact stated that while the transmission was shifting in and out of eighth gear, the vehicle failed to respond as intended. The contact stated that the transmission occasionally failed to shift into eighth gear. While decelerating, the vehicle responded, and the transmission shifted roughly. The failure became persistent over time. There was an abnormal clunking sound coming from the vehicle. The transmission fault message was displayed. The local dealer was contacted and confirmed that there were no issues or recalls on the VIN related to the failure. The dealer informed the contact about a diagnostic test to determine the cause of the failure. The vehicle was taken to a transmission specialist who informed the contact about a transmission replacement and the cost to rebuild the transmission. The manufacturer was not contacted. The failure mileage was approximately 70,000.