2016 Ford F-150

I would like to file complaint against Ford for their latest recall (26N041) and how they are not doing replacing the defective Lead Frame in customers vehicles. It's a big scam and a waste of time. I brought my 2016 Ford F-150 in for Ford’s latest recall (26N04) affecting 2015–2017 models due to the transmission leadframe issue. I explained that I’ve been dealing with an intermittent problem for the past seven months: while driving, the gear indicator lights on the dash begin to flicker, and when that happens, the transmission shifts extremely hard and slams into the next gear. Ford kept my truck for a week and told me they were unable to duplicate the issue. They stated that multiple technicians drove the vehicle and none of them observed any problems. When I arrived to pick it up, I was handed a bill for more than $250 for a diagnostic fee. Within four miles of leaving the dealership, the gear indicator lights began flickering again. It’s difficult to accept that several technicians drove the truck over multiple days and never encountered the issue I experienced almost immediately. The entire process felt like a waste of time and money, and I’m left without any resolution to a problem that clearly still exists. They are not honoring the recall, they are trying to charge customers for the repair.

Truck downshifts into low gear, yellow wrench and engine light come on and the truck goes into limp mode, no warnings or anything. These symptoms first started about 5 months ago and I have stopped driving the truck for that time. I took it to the dealer after looking it up and seeing there was a recall 26S28 for the molded leadframe. At the dealer they told me they couldn't perform the service because my truck was showing codes: P061A-00, P0720-00, and P0722-00 and they needed: P0705, P0706, P0707, P1702 to perform the recall service. My codes also point to the molded leadframe but the speed sensors instead of the range sensors.

XXX, my Ford F-150 began experiencing serious and unpredictable transmission shifting problems. The truck would downshift unexpectedly while traveling at various speeds. At times, it would not downshift properly when coming to a complete stop, and it would sometimes shift back up into third gear from a complete stop at a stoplight.On one occasion, while traveling approximately 65 mph, the truck unexpectedly downshifted. The sudden change in the vehicle's behavior was extremely unsettling and made me concerned about maintaining control. What made the situation even more frightening was that I had no center lane or safe area to pull over without potentially becoming a hazard to the traffic around me. I had nowhere to simply get out of the way and figure out what was happening. That is an extremely unsettling feeling when you are traveling at highway speeds. Another incident was even more frightening. While traveling approximately 55 mph on the highway, the truck unexpectedly downshifted while a logging truck was traveling directly behind me. Fortunately, I was able to maintain control of the vehicle and safely pull onto the shoulder. I contacted my local Ford dealer and was told that its a Software repair, was not yet available and that I would need to wait for Ford's software fix. Extremely concerned about continuing to drive a vehicle that was behaving this way, I contacted Ford directly and asked Is it safe to continue driving the vehicle? Response -Ford was not advising owners to discontinue operation of the vehicle. Took place on XXX, at approximately 8:11 a.m. with Ford representative [XXX]. On XXX, I bring the truck to the Ford dealership for the software update. I received the vehicle back the same day, expected the problem had finally been corrected. Like I never had the truck "software" fix. Back to dealership - they redid the software fix, not fixed. No codes, and still no fix for the transmission shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford F-150. The contact had received notification of NHTSA Campaign Number : 26V237000 (POWER TRAIN) and the vehicle was taken to a local dealer where it was remedied. The contact contact continued to drive the vehicle when the failure occurred while driving at 60 MPH the transmission downshifted from 5th gear into 3rd gear, the service vehicle soon warning light was illuminated. The vehicle was taken back to the dealer where it was diagnosed and the contact was advised that the molded plastic lead frame was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to a dealer to be serviced under NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was not experiencing any failure prior to the recall repair; however, after the recall repair was completed, the transmission started downshifting roughly and would not shift beyond second or third gear, creating a severe road hazard while driving on the highway. The vehicle was driven to the contact's residence. The dealer was notified of the failure but informed the contact that the issue could not be resolved. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to reach out to the dealer; however, the dealer was unwilling to assist. The failure mileage was 200,000.

The contact owns a 2016 Ford F-150. The contact stated that while driving at approximately 30 MPH, the vehicle hesitated to maintain acceleration while the accelerator pedal was depressed, which caused the vehicle to jerk forward into the rear bumper of another vehicle in traffic. The front bumper struck the rear bumper of the other vehicle. A warning message reading "Cannot Exceed 80 MPH" and an additional unknown warning message were displayed. The air bags did not deploy. No injuries were reported. A police report was not filed. The vehicle was taken to an independent mechanic, where the front bumper was replaced at the contact's expense. The vehicle was later repaired under NHTSA Campaign Number: 26V237000 (Powertrain); however, the repair failed to prevent the failure from recurring. The vehicle was taken back to the same dealer, where it was determined that the vehicle needed further diagnostic testing for a possible transmission repair. The vehicle was not repaired due to cost and remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

On August 21, 2026, my 2016 Ford F-150 was serviced at Five Star Ford to perform safety recall 26S28 (Powertrain Control Module software update). Immediately following this software flash, the transmission's shifting logic became severely corrupted and unsafe to drive. The vehicle currently acts as if it has completely lost 2nd gear, experiences a severe lag when shifting up into 6th gear, and repeatedly fails to lock itself into 3rd, 4th, or 5th gears. The dealership is currently using a temporary lack of hard Diagnostic Trouble Codes (DTCs) to deny coverage for an internal physical lead frame component replacement under the 26S28 extended warranty guidelines, claiming instead that a complete, out-of-pocket transmission replacement assembly is required. The safety update has directly induced a severe driving hazard, leaving the vehicle unable to properly find or maintain standard highway gears.

Vehicle transmission downshift to a lower gear while traveling at city and highway speeds without any prior warning or driver input. Diagnostic showed codes P0715 and P0717. The following day we received notification from Ford of the recall "Transmission molded leadframe replacement" (Campaign 26N04)" - which was investigated by NHTSA as part of Part 573 Safety Recall Report 26V237. When we spoke to our local dealership in [XXX] they felt it was the same issues as the recall describes. However, when we submitted the vehicle for repairs, they reported that these specific diagnostic codes (P0715 and P0717) are NOT considered part of the recall and are therefore NOT covered by the recall. But the repair needed for our codes are the SAME remedy as recall indicates. So, we are left with out-of-pocket expenses of over $2,000 because the code is one digit off. We would like to confirm with the NHTSA if these codes are actually covered, and if not, WHY? Our vehicle is experiencing the exact same issues as reported in your evaluation and my [XXX] old son is not safe in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"While operating my 2016 Ford F-150, the vehicle lost power-steering assist. Ray Skillman Ford diagnosed an internal failure of the power steering control module and replaced the steering gear assembly. The vehicle had approximately 94,620 miles. Sudden loss of steering assist significantly increased the effort required to steer the truck and created a safety concern. The repair cost me $3,804.27."

The contact owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the vehicle lunged forward. Additionally, while attempting to slow down to stop the vehicle, the transmission unexpectedly downshifted while driving. The vehicle was taken to the local dealer and serviced under NHTSA Campaign Number: 26V237000 (POWER TRAIN). After retrieving the vehicle, the vehicle lunged forward and independently accelerated, and the transmission failed to properly shift into the intended gear. During the failures, the vehicle was restarted, and the failure was self-corrected. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was later sent a letter from the manufacturer stating that additional service to the powertrain leadframe might be needed after the recall remedy was performed. The contact was informed that the additional service was not covered under the recall. No additional information was available. The failure mileage was 148,000.

My truck at 45 mph suddenly downshifted to first gear. It locked my tires causing me to fish tail. Luckily I lost control beside a shoulder and not into a ditch or another vehicle. I was near my home and turned onto a country road and was able to drive 20 mph or less to get it home. It is due to a recall that currently has no clear repair. Ford is aware of this issue and has done next to nothing to assist me. I have no vehicle and have not had one for nearly a month. The service team manager called to tell me the parts were not available but are ordered. He also mentioned his mechanics were afraid to drive my truck from the lot to the garage because the truck is acting so erratically. There is no way this should not be addressed. I’ve only been asking for Ford to do the right thing. They’ve done nothing. It is dangerous I could have been killed in an accident because of this. My truck could have also fish tailed into oncoming traffic endangering others as well. I am not sure what else can be done. I’m out of options. Ford has refused to give me a loaner vehicle or pay for a rental due to company policy. I’m looking for any assistance at this point. I look forward to hearing your thoughts.

I made an appointment for July 22,2026 with Purvis Ford in Fredericksburg to have the 28S26 recall for a transmission issue outlined in the recall. The process was estimated to be 4-6 hours. Purvis Ford called said the software upgrade was completed and i could get my truck. The truck would not shift out of 1st gear so i turned around and went back to the dealer and told the service advisor the situation. He told me i had to drive it for about two hundred miles to get it adapted to my driving habits. I drove it about 20 miles to my home and never shifted out of low gear. I called the service advisor and he said it needed to be towed back to the dealership for a second recall procedure. That was scheduled for the following Friday. On Thursday they called and said it needed a new transmission. The transmission was working fine when i delivered it to them. I did exact all what they told me to do. I’ve made several calls to Ford customer Service with no help from them. Monday the service manager told me it was going to be test driven by a factory technician and they would get back to me. It’s now Wednesday and no word on what the results are. I called this morning and was supposed to get called back but as of this hour nothing. What course of action do i have at this point.

Ford Motor sent notice 26s28 to me regarding a possible problem with my transmission/powertrain. On August 12 they reprogrammed my Powertrain Control Module. In the letter regarding this upgrade they also stated, and I quote: " If your dashboard displays a Malfunction Indicator Lamp(MIL)or Powertrain Warning Lamp(wrench symbol) either before or after the software update is installed, your dealer will run a diagnostic test. If specific diagnostic trouble codes relating to the transmission codes relating to the transmission are found, the dealer will replace the lead frame at no cost to you under Extended Warranty Program 26N04." The day after the software update my truck did for first time ever display a yellow wrench symbol. They said bring it back in and they'd run a diagnostic. They did and it showed a stored code P0717. This code relates directly to the Input/Turbine Speed Sensor. It is a sensor built directly into the lead frame mentioned earlier, which Ford said they'd replace at no cost under 26N04. But from Fords point of view, this is not one of their acceptable codes for free lead frame replacement. WHAT? It is built "directly into the lead frame, and can't be independently replaced." In essence, it IS the Leadframe. This code should obviously be included in the group of acceptable Ford codes as relating to this issue. My case number with Ford is CXH-08937978-D1N4V6. Thank you for your time in reviewing this situation.

This vehicle 2016 ford F150 is known to have shorting issues. From literally all wiring harnesses. I had a small fire in my truck due to this issue, caused melting of the ribbon cable in my seat heater control module, which is a known issue from Ford. I have shorting in my turn signal switch (no wipers). Is that safe? I am a research scientist and engineer, I can tell you now it is not safe. If i need to prove it, I can do so with ease and write the necessary literature. If I cant use my AC sometimes, the windows fog, then i cant use the wipers to unfog them, how is this not a visibility issue? Not to mention all the shorts. I have a 40 gallon fuel tank, if any shorts get near it, is that going to be a fun experience for me? Please give Ford a penalty, the average owner of this truck pays thousands a year in repairs. I paid $17,800.00 in 2025 to repair this piece of shit. And it still has major issues. This is something ford needs to address, i want my wiring to be replaced, i bought a new engine, what if i cant use it especailly with the 3 year warranty bc the wiring consistently shorts and fails. unacceptable for a truck that's sticker price is $80k. This is a major problem, I will file claims until im afforded a response

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); but the failure occurred. The dealer was contacted and stated that there was no result on the diagnostic test associated with the transmission failure, and the repair was not performed. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The powertrain warning light illuminated; however, the warning light was intermittent. The vehicle was taken to the dealer where the contact was informed of an unknown PCM software recall. The contact was informed that the recall repair needed to be completed. The dealer sent a tech to the residence, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the failure occurred immediately after the PCM software was completed. The vehicle was taken to the dealer where it was diagnosed with leadframe failure. The contact was informed that the leadframe needed to be replaced. The vehicle was not repaired. The contact was informed that the required failure codes were not displayed. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact recently received a Customer Satisfaction Program: 18664367332. The contact was informed that the repair was not covered under the Customer Support Program. The contact was advised to contact the dealer for assistance. The failure mileage was approximately 180,000.

On XXX, I took my truck to Wynn Odom Ford, [XXX]. The concern was the wrench light comes on at times. The correction according to the dealer is PO722 pass replaced lead frame to valve body. The total payment I had to pay out of pocket was $1,875.73. In XXX I received a letter from Ford Motor Company Customer Service Division [XXX]. In this letter it read "Safety Recall Notice26S28/NHTSA Recall 26V237. This letter came in XXX and I had already previously had to pay out of pocket ein XXX. I am requesting a refund for the amount of $1,875.73 due to their being a recall on my truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Constant "rumble strip" noise and vibration while driving. I have spoken to many F150 owners and they are experiencing same problem

The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and was repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that on another occasion while driving 60 MPH, the failure reoccurred. The vehicle was towed to the dealer to be diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,168.

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated to accelerate and then lunged forward. The transmission warning light was illuminated. Additionally, the transmission intermittently failed to shift to first gear while driving. The dealer was notified of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.