2011 Porsche Cayenne

The contact owns a 2011 Porsche Cayenne S. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate properly. The contact stated that there was water intrusion in the headlight housings. The vehicle was taken to an independent mechanic, who determined that the headlamps needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V656000 (Exterior Lighting); however, the contact had not yet received the notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

AT HIGHWAY SPEEDS, RANDOMLY A SERIOUS UNSAFE TO OPERATE 'SERVICE NECESSARY' WARNING APPEARS ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL MALFUNCTIONS; ABRUPTLY SHUTTING OFF. WITH THE SERVICE NECESSARY WARNING INDICATED, THE VEHICLE IS UNSAFE TO OPERATE. THIS UNSAFE VEHICLE IS NOT DRIVE-ABLE WITH CRUISE CONTROL. ERROR WILL GO AWAY ON ITS OWN. THIS BREAKDOWN APPEARS TO BE KNOWN TO PORSCHE BASED ON WHAT I HAVE SEEN ON INTERNET COMMUNITY SITES

The original Porsche leather upper dashboard has shrunk, causing exposed staples, and rippling of the leather , including rippling and bunching of the leather that is covering the passenger dash airbag assembly. I have been informed that in the event of an accident causing airbags to deploy, the passenger airbag would likely not deploy correctly, and further injury could also occur because of exposed staples and hardware that should not be exposed. My Porsche dealer and independent dealer have both advised replacement of dash (for a very large sum of money). I have also taken the vehicle to multiple upholstery shops and all have declined to fix the problem solely due to the airbag risk/liability. This is very common issue for late model porsche full leather option dashes, and specifically Cayenne models seem to be heavily affected. At this point, I am worried about the safety of my vehicle, and continue usage, and the dealer price to fix out of pocket is prohibitive (the part itself from the porsche dealer is >$6000, not including significant labor charges to remove and replace the full dash). Cayenne owners have been quoted over $10,000 to fix the issue from dealers. Thank you for your time

Porsche dash material is separating from the substrate of the structure. This material is directly between the airbag and the now loose material on the surface of the dash (leather). Porsche will not repair this and recommends a replacement at an estimated $10,000 USD. There is a significant risk to safety as the now loose upper material will interfere with the deployment of the airbag on the passenger side, adding potential harm and injury to a passenger inside the vehicle.

The leather on my Porsche Cayenne dashboard has shrunk and is pulling away from the front of the dashboard. My mechanic tells me that this is a possible safety issue because if the vehicle is in an accident, the front passenger airbag may not deploy correctly and recommends replacing (expensive). In checking various Porsche online forums, this appears to be a common issue among owners with the more expensive leather dashboards.

The contact owns a 2011 Porsche Cayenne Turbo. The contact stated that while starting the vehicle, the vehicle shuddered abnormally. Additionally, while driving, the vehicle experienced a loss of power steering assist, and the brake pedal was firm while depressed. The vehicle failed to come to a complete stop. The traction control, check engine, oil pressure, and several other unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the passenger's side camshaft controller and bolts had failed. The dealer determined that both the driver's and passenger's side camshaft controllers and bolts needed to be replaced. The dealer replaced the camshaft adjusters and bolts under NHTSA Campaign Number: 17V368000 (Engine) associated with the VIN; however, the contact was not satisfied with the remedy for the recall. The contact stated that the dealer failed to recover all the failed bolts inside the engine. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 131,046.

My vehicle has camshaft and crankshaft correlation problems due to the well-known problem with its screws and other things. I reported it to Porsche and they told me that it has already been repaired but I don't understand how to fail again and deny help for its repair.

2011 Porsche Cayenne S Model- Consumer is writing in reference to Porsche Recall ANB4. Requesting investigation into the rubber sealer replacements and ordering the Porsche Cars North America to redo the recall for all subjected vehicles after providing enough headlight rubber sealers to dealerships. Recall letter & pictures attached.

I have a 2011 model Porsche Cayenne S. From the service records, I can tell the car has had two transfer cases already replaced and is in need of another. The first transfer case was replaced in mid-2016 by the dealer at about 46,000 miles. The second transfer case was replaced just over 12,000 miles later, at 58,500 miles, in late 2019. Both replacements were done by the previous owner. This should have been the newest and most updated transfer case with the new control modules and GNC-coated plates, but this does not appear to have solved the problems Porsche is having with the transfer cases. It is now mid-2023, and an independent shop says I need another transfer case in my car at 76,000 miles. It is hard to believe that Porsche considered the upgraded parts (2018+) to be a permanent solution, especially when it only lasted about 17,000 miles.      I will hopefully be able to have my local dealership dissect the transfer case I am replacing so that I can learn more about what actually failed on this updated unit. Transfer cases are a major part of the vehicle and should be expected to last just as long as other major components (ex. engine, transmission). It is very unsafe when any major part of the drive train fails.  PS. One of the main reasons for purchasing this specific cayenne was because I believed the transfer case it had installed in 2019 would have solved all of these issues and I would not need to replace it again. 

The contact owns a 2011 Porsche Cayenne. The contact noticed that the smoke light stop functioning. The vehicle was taken to the dealer and the fuse for the smoke light was replaced. On another occasion, the contact noticed that the passenger-side headlight to the vehicle stop functioning. The vehicle was taken to the dealer and the light bulb was replaced but the failure reoccurred, and the passenger side headlight light bulb was replaced. On another occasion, the air condition stops functioning. The vehicle was taken to the dealer who stated that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under NHTSA Campaign Number: 04V069000 (ELECTRICAL SYSTEM) and did not provide any assistance. The failure mileage was 20,000. The contact stated that the failure mileage was between 60,000 and 80,000. The recall for a faulty main wiring harness does not include the contact's VIN. The contact has concerns about the bad wiring eventually causing a fire. No repairs have been made. The contact stated the problem still persists, and informed there is a electrical problem.

2011 Cayenne Turbo: Vehicle has had recent transfer case servicing. Experiencing a grinding sensation on roundabouts, and turns that almost feels as if the brake is applied. If issue continues to worsen, it could easily cause an accident as a sudden speed reduction on a roundabout, or turn may prompt unaware/inattentive drivers to rear-end me, or worse. Dealership is citing transfer case failure, however, my vehicle is one year removed from the end of the extended warranty campaign and is no longer eligible for a replacement unit.

INTAKE CAMSHAFTS ADJUSTER BOLTS BROKE WHILE IN MOTION ON CITY STREET C@P CASE WITH PORSCHE # 0005611574 MANUFACTURER CAMPAIGN NUMBER : AH08

ENGINE STOPPED WORKING.

THE ALUMINUM BOLTS ON THE TIMING COVER ARE BROKEN CAUSING AN OIL LEAK. IF THE ALL BOLTS ARE MADE OF ALUMINUM THEN WHAT ABOUT THE TRANSFER CASE? I'VE HEARD ABOUT NEAR ACCIDENTS BECAUSE OF BOLTS BREAKING EITHER BECAUSE OF THE MATERIAL DIFFERENCE BETWEEN THE BOLTS AND THE MAGNESIUM IN THE MOTOR. IT HAS OCCURRED ON OTHER MODELS OF PORSCHES. PORSCHE SHOULD RECALL AND FIX THE ALUMINUM BOLTS ON ALL PARTS.

VERY DANGEROUS SITUATION WITH MY 2011 CAYENNE S -- JUST REPLACED TRANSFER CASE IN JULY 2017 (LESS THAN 3 YEARS AGO) DUE TO UNEXPECTED PAUSING/HESITATING WHEN ACCELERATING, AND NOW THE EXACT SAME PROBLEM OCCURRED AGAIN!!! SEARCHED ONLINE AND READ SIMILAR COMMENTS MADE BY OTHERS WITH THE SAME PROBLEM. PORSCHE HAS TO RECALL AND FIX THIS -- IT'S VERY DANGEROUS AND COULD BE LIFE-THREATENING. *TR

TRANSFER CASE WHILE DRIVING STARTED JERKING WHILE ON THE HIGHWAY.. IT HAS SLOWLY GOTTEN WORSE AND HAS BECOME DANGEROUS TO DRIVE AS I ALMOST HAVE GOT INTO A FEW ACCIDENTS DUE TO THE SURGE IN SUDDEN JERKS. TO THE POINT I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE IT IN FEAR OF SAFETY. I TOOK IT TO THE SHOP AND WAS TOLD IT NEEDS A NEW $5,000 TRANSFER CASE. A LOCAL PORSCHE SHOP TOLD ME THIS IS A KNOWN MANUFACTURER'S ISSUE AND VERY COMMON IN THESE CARS - DUE TO A KNOWN DEFECT IN THE TRANSFER CASE AND CAN BE DANGEROUS, BUT NO RECALL (KNOWN) SO FAR. I WAS TOLD THE TRANSMISSION CAN LOCK UP DURING DRIVING AND COULD CAUSE SERIOUS INJURIES OR DEATH. I AM NOW SCARED TO DRIVE IT. I HAVE A LUXURY VEHICLE THAT I AM PAYING INSURANCE ON OF WHICH I CAN'T DRIVE THAT IS USELESS SITTING IN MY GARAGE. THIS WAS MY 1ST PORSCHE AND SADLY MAY BE MY LAST IF THIS IS NOT RESOLVED. I HAVE READ TONS OF REPORTS ON FORUMS CITING THIS SAME PROBLEM. IF THIS IS SUCH A KNOWN HAZARD WHAT WILL IT TAKE TO HAVE PORSCE DO THE RIGHT THING AND RECALL & GET THIS FIXED? I PRAY THEY ARE NOT WAITING FOR A DEATH FIRST. *TR

COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.

CAR HAD TRANSFER CASE REPLACED AT 20K AND NOW TOLD TO DO AGAIN AT 46K. SUDDEN JERK AND LOSS OF ACCELERATION WHEN CAR IS GOING FROM 3 TO 4 GEAR OR UNDER 25MPH. ISSUE SEEMS TO BE PRETTY MUCH ON MOST CAYENNES AND COST $5000 TO REPAIR. MINE IS A 2014 MODEL

TRANSFER CASE HAS FAILED, JERKING AND INTERRUPTION OF ACCELERATIONS. ALMOST CAUSED A WRECK. VERY WELL KNOWN PROBLEM AND THERE ARE A LOT OF SIMILAR COMPLAINTS ON THE NHTSA COMPLAINT LOG SYSTEM AS WELL AS DOCUMENTED ONLINE. I CALLED PORSCHE AND THEY DENIED KNOWING ABOUT ANY PROBLEM WITH IT BUT YOU CAN CALL THE SERVICE DEPARTMENTS AT ANY PORSCHE DEALER AND THEY IMMEDIATELY KNOW ABOUT THE PROBLEM. I CALLED TWO AND THEY KNOW OF IT AS A COMMON PROBLEM. EXTREMELY EXPENSIVE TO CORRECT ($5,000).

I CAME TO A COMPLETE STOP ON A CITY STREET. I LET MY FOOT OFF THE BRAKE, THEN APPLIED MY FOOT BACK ON THE BRAKE AND THE BRAKE PAD WOULDN'T GO DOWN, IT WAS HARD.