2018 Chevrolet Equinox

Back wiper stopped working while it was on. Wiper arm is stuck straight up on back window. Back wiper motor got extremely hot still trying to work with the car ON or OFF. Would make a clicking sound every 30secounds 24/7 and would drain the battery dead. No power.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the service restraint error message was displayed. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic where it was diagnosed with a front passenger's seat air bag sensor failure. The contact was informed that the front passenger's seat air bag sensor needed to be replaced. The vehicle was repaired. The contact stated that the parts were on back order. The manufacturer was made aware of the failure. The contact reported the failure using the report by phone using the manufacturer's automated system. The failure mileage was approximately 56,744.

I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of metal w/ a serial number was located. [XXX]. We are working alongside Dallas PD VHU for this crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.

While I was getting off the freeway, my vehicle displayed the “Service Brake Assist” warning. When I attempted to brake, the brake pedal became extremely hard and would not respond normally. The vehicle would not stop normally when I pressed the brake pedal. I was almost involved in a crash because I could not brake as expected. I had to use the emergency parking brake to help bring the vehicle to a stop and avoid a collision. Component/system: The exact failed component is UNKNOWN. Based on the “Service Brake Assist” warning and the extremely hard brake pedal, I am concerned there may be a problem with the brake-assist system, vacuum system/vacuum pump, brake booster, or related components. The vehicle is available for inspection upon request. Safety risk: This created a serious safety hazard because I temporarily could not stop the vehicle normally while exiting a freeway. I was almost involved in a crash and had to use the emergency parking brake to help stop the vehicle. Dealer/service confirmation: UNKNOWN at this time. The problem has not yet been confirmed by a dealer or independent repair facility. Manufacturer/police/insurance inspection: UNKNOWN/No inspection has been performed by the manufacturer, police, or insurance representative at this time. Warning/message: The vehicle displayed “Service Brake Assist.” The warning appeared before/during the braking problem. At the same time, the brake pedal became extremely hard and difficult to press normally. I am requesting that NHTSA investigate this incident along with other complaints involving 2018 Chevrolet Equinox vehicles experiencing “Service Brake Assist,” hard brake pedals, loss of brake assistance, and suspected vacuum-pump/brake-assist failures. I am concerned that this may be a safety-related defect that could cause a loss of braking assistance and increase the risk of a crash. I request that NHTSA determine whether further investigation or a safety recall is warranted.

While driving, the vehicle experienced a sudden, catastrophic loss of engine power accompanied by severe engine shaking, reduced acceleration, and a lit Check Engine / ESC light. The vehicle was towed to a technician who diagnosed a complete dead misfire in Cylinder 4. Upon detailed inspection, the ground electrode/tip of the spark plug had broken off inside the combustion chamber while the engine was running. The free-floating metal fragment severely gouged the piston crown and scored the cylinder wall, resulting in a total loss of compression and catastrophic engine failure at just under 51,000 miles. This unexpected engine failure causes an immediate and dangerous loss of motive power while operating in traffic, creating a severe crash hazard for passengers and surrounding motorists. This issue appears to stem from a known component defect (GM Technical Bulletins PIP5657C & 21-NA-255) related to premature spark plug failure and low-speed pre-ignition (LSPI) in the 1.5L turbo engine.

The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.

I own a 2018 Chevrolet Equinox. While driving at highway speed, the brake pedal suddenly became completely rigid and could not be depressed. The engine continued running normally, there were no warning lights, and I had to coast into a parking lot because I was unable to brake normally. The vehicle was towed to a Chevrolet dealership. The dealership diagnosed a failed vacuum brake booster and replaced the brake booster at my expense. After the repair, the exact same safety issue occurred again while I was driving at approximately 25 mph. The engine was running normally, there were again no warning lights, and the brake pedal instantly became rock hard and would not depress. The repair did not resolve the condition, and I no longer believe the vehicle is safe to operate. I am reporting this because the same loss of brake assist occurred before and after the dealership’s repair.

My granddaughter was driving the vehicle and experienced a catastrophic engine failure while driving down the road. Warning messages and audible sounds began and said to turn off the vehicle immediately. The brakes completely stopped working at that point. She pulled over immediately and called to ask what she should do. She was approximately 1/2 mile from home and she drove approximately 10mph to her driveway, pumping the brakes helped get the vehicle to her driveway. The vehicle was then towed to the dealership.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifted hard. Additionally, while on an incline, the vehicle failed to get up to speed. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The vehicle was driven in LIMP Mode back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,381.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake vacuum pump failed to operate as needed and caused the brake pedal to become firm. The message "Service Brake Assist" was displayed. The dealer was contacted, and the vehicle was diagnosed and determined to have the brake vacuum pump had disintegrated, and a part had fallen into the engine. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,876.

On a steep gravel road in a remote area, I pressed the accelerator and the vehicle stopped climbing. I inferred that traction control had intervened, but there was no immediate, obvious indication explaining why the car wasn’t responding. The most frightening part was not knowing what the vehicle was doing. A clear, immediate indication that traction control was actively limiting power would have reduced uncertainty.

While turning right at a red light my vehicle started making knocking noises, loss of acceleration then the ECM (limp mode) and ESC code happened. Protecting the vehicle from damage due to transmission fluid loss. Looked under the car and Transmission fluid was pouring out between the transmission and drive shaft. Car will no longer start due to codes being present from the computer shutting the car down during fluid loss.

The brake vacuum pump has gone out four times now. While driving the brakes suddenly become hard as a rock to push. Of the four times two of them have been close calls to having a serious collision. This is a known issue with these vehicles so it blows my mind there isn't a recall for this.

About 3 weeks ago my battery completely died and I had to get 3 jump starts in one day. Upon replacing my battery I continued to experience a drained battery. Then my in-car wifi stopped working. I contacted onstar and they attempted to reset it which didn't work. So they escalated the issue to the highest department. I also had the battery and alternator tested and it showed that the battery and alternator were not the issue. It was decided that the problem was electrical. So I had all the electrical connections tested and it was determined that the issue was with the oem module.

My 2018 Equinox is failing California Smog due to an incorrect CVN error code, which is covered under Emissions Recall N212345540 or N202298780 and the dealership is refusing to reflash it and asking me to pay for a full diagnostics when there is no check engine light on. I also had a full diagnostic run on June 2nd $289.99 which confirmed this code and referred me to the BAR Referee who also confirmed this is causing the issue.

I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. my safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.

The car cut off on the street with no warning. Once I crank the car back up and pulled over, it was leaking fuel and coolant with no warning lights on the dash boatd

Early this year I traveled to Mobile AL. While I was driving my car made this sound and it lost acceleration but no warning light appeared on my dashboard. My car eventually lost power and I had to get a tow. I went to a repair shop and they explained to me that it was the turbo that’s why I lost acceleration they said a lot of equinox with turbos are having this problem but it only goes out around 100000 mile but I only had 67000+ miles on my car at the time. The mechanic explain it shouldn’t have gone out so soon as it did. Also the vehicle makes a sudden jerk or jolt while driving this maybe an engine or transmission problem without any warning sign signaling there’s a problem with the vehicle. I’ve researched this and learned that this model vehicle has transmission problem while driving

While driving over the expressway, the engine light came on the vehicle started revving extremely hard but was decreasing speed to less than 20 miles per hour I had to cut on the hazards and coast into s safety lane where I could get off the expressway. I then shifted the car into park cut off the vehicle and cut it back on, the car started up but make loud noises from the engine I was able to coast my way home and park the vehicle. When I checked the app for issues it started engine and transmission service immediately. I looked up the issues on website and was given link to power train recall but it says my Vin is not added in recall....I have to look into getting my transmission serviced