2025 Chevrolet Equinox

The factory wheels on my 2025 Chevrolet Equinox EV suffer from a recurring structural defect. Within just over a year of ownership, two separate factory wheels have cracked under normal driving conditions on standard highway imperfections without hitting major potholes. The local dealership refused to cover the issue under warranty, claiming wheels are excluded. This poses a serious safety hazard due to unexpected structural failures on standard equipment.

The door handles are hidden/flush into the door when driving or locked. They pop out electronically when the car unlocked. However, my door handle is faulty and they do not pop out anymore. There is no way to grab the handle and open the door. This is a safety hazard. In a fire or other emergency, there is no immediate way to grab the door handle and open the door. From my dialogue with other Equinox EV car owners, many have the same defect. Over time, more and more of these door handles will malfunction. This should be made into an immediate and permanent recall.

Vehicle: 2025 Chevrolet Equinox EV, Front-Wheel Drive Incident date: [XXX] Approximate time: [XXX] CDT Location: Residential garage, Houston, Texas Safety Complaint — Unexpected Severe Automatic Braking On [XXX], at approximately [XXX] p.m., I was slowly driving my 2025 Chevrolet Equinox EV forward into my residential garage. My foot was on the accelerator pedal, and I was moving at very low speed. I was still well away from the back wall of the garage, with no apparent obstacle requiring emergency braking. Without warning, the vehicle suddenly braked extremely hard and came to an abrupt, complete stop. I did not apply the brakes and did not notice any audible collision warning or visual alert before the event. The deceleration was sufficiently violent that, despite wearing my seat belt, my head lurched forward and struck the vehicle's headliner. I subsequently experienced neck soreness, which has since subsided. I did not experience a headache, and my head currently feels normal. I intend to consult my primary care physician's office about the incident. I have no explanation for why the vehicle initiated such severe braking under these circumstances. The vehicle has automatic emergency braking and other driver-assistance systems, but I cannot determine which system caused the stop. Google Maps Timeline independently documents my arrival home at approximately [XXX] p.m., providing a useful timestamp for diagnostic investigation. The vehicle previously received an over-the-air software update while I was in Lakewood, Colorado. I do not know whether that update has any relationship to this incident. I am concerned that an unexplained, extremely forceful braking event at low speed could result in serious injuries, particularly if it occurs in traffic or at higher speeds. I request that NHTSA investigate whether the 2025 Chevrolet Equinox EV has a defect involving unintended automatic braking or other electronic braking-control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car locks up sometimes while driving in normal traffic which is very dangerous, resulting in a whiplash for me the driver and almost causing rear end collisions to my car from the abrupt stop in moving traffic. All five abrupt stops happened with all the collision warning systems on. Three happened between 2/1/25 and 8/1/25. I called GM onstar to report two of them. After the third event I switched all braking systems to alert only from brake and alert. Two recent events happened between 10/8/26 and 10/13/26 after I had my car serviced for a GM safety recall N25252824 Brake System Control Module on 10/7/26. I switched all brake systems to brake and alert assuming that GM had fixed this issue. Both recent events were during light rain. I called Onstar to report the second event and brought my car back to the Chevy dealer on 10/15 for review. This issue is abrupt, with no warning. The car simply locks up no matter the speed. The issue is well documented and is all over the Equinox EV forum. I am speaking to a law firm as well about the issue. Thank you.

Electric Drive Unit and 12V battery have failed 3 times in less than 6 months. The vehicle will not shift into drive, reverse, or neutral. It is stalled/stuck and can't be driven.

Reoccurring fault codes. Replacement of brake system control module required.

1. The telematics control module failed and was replaced by the dealer under recall N262547330, along with the battery. The vehicle is available for inspection. The original module was kept by the dealer when it was replaced. 2. The vehicle went completely dead without warning — it could not be unlocked or started. It happened at home, but had it happened on the road I would have been stranded. The keyless entry also no longer works, so I cannot reliably get into the vehicle. 3. Yes. The dealer confirmed the telematics module failure and replaced it, and replaced the battery. The ongoing problems — failed software updates, "no cellular signal" message, check engine light, and keyless entry failure — have not been diagnosed yet. 4. The vehicle was inspected and repaired by [XXX] Chevrolet GMC in [XXX]. GM's customer resolution team is involved in the case but has not physically inspected the vehicle. No police or insurance inspection. 5. The navigation/GPS was glitching intermittently before the vehicle went dead in August 2026. The last successful software update was XXX — every update since then has failed. The check engine light came on at pickup on XXX. The "no cellular signal" message appears every time an update is attempted. The keyless entry stopped working recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car was stopped fortunately. When i got back in the car the power steering was dead.it said 3 things on the sceen.FORWARD collision system unavailable - service power steering drive with care - Service ESC. Had the car towed to VALENCIA CHEVROLET. Got the car down off the tow truck. The problem went away. Was driving fine. The service guy said i should just drive it.

The driver pulled into a parking space at a local pharmacy. The space directly faced the building and was separated from the building by a sidewalk that was approximately 6 feet wide. After pulling into the parking space and releasing the accelerator (the vehicle was in the single pedal driving mode, so the motor braking should have been activated) the vehicle instead experienced three problems/failures. (1) Sudden Unintended Acceleration - The vehicle suddenly lurched forward without driver input. (2) The Automatic Emergency Braking System failed to activate or to override the acceleration command, even though the vehicle was directly facing the wall of the building, which was only a few feet away. (3) The Collision Warning System failed to activate. The system should have displayed a large red box with an X through it in the Heads Up Display to warn of the pending building impact. No warning was received.

On XXX I was driving a rental car that I was placed in due to my vehicle being repaired. I was placed in a Chevy Trailblazer VIN#: [XXX] My rental with this Chevy Trailblazer began on XXX. Using the available features in the vehicle, the center console has an area that you can place your cellular phone to charge your cellular phone. Which is used this option on XXX. On XXX, I placed my cellular phone in the charging bank location while I was operating the vehicle. When I arrived at my destination I took my cup out of the cup holder and grabbed the keys, and grabbed my phone and tucked it against my arm to get out the car and the charging bank my cell phone case so hot that it burnt my forearm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The braking system failed to communicate with the vehicles computer system. This communication failure occurred while driving and set off all kinds of alarms and codes inside the vehicle while driving and then I had to use both feet to apply the breaks in order to get the car to stop in the emergency lane on the road as we were driving. No other warning signs or messages prior to this happening everything happened all at once. Had Onstar run diagnostics on the vehicle and 2 codes came back a U1610 Communication code of the vehicles network. The network provides a link between the systems inside the vehicle and when interrupted a code can be established. Service within 7 days. Also code U1639 same description. I had the vehicle towed to the dealer and they advised there was a module that required a further update from when I had my vehicle in on 9/2 for an oil change

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 30-50 MPH, the vehicle shuddered violently. The failure had occurred on several occasions. The vehicle was taken to a dealer several times to be diagnosed; however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure via the phone. The failure mileage was approximately 12,000.

The transmission failed while driving on about 11/2/2025, with myself and a child in the car. It was since fixed at a dealer and is not available from me for inspection. I lost the ability to accelerate normally. I stopped at a stop light then when I accelerated to enter the intersection it did not accelerate as predicted and I got stuck entering the intersection. There was a burning smell. Another motorist helped push the car to the side and there was a large transmission fluid spot on the ground and leaking. The dealer confirmed a sudden transmission leak occurred, and transmission components were damaged by lack of lubrication and associated heat. There was no warning. My research revealed this is a known problem with this car and other GM models with this transmission and there is an internal service advisory about bolts that loosen and sudden transmission failure. I confronted GM Customer service on this and they reimbursed less than my cost for rental and gave an extended warranty on rebuilt transmission. I had asked for a new one.

My vehicle is a 2025 Chevrolet Equinox EV equipped with a stalk-mounted electronic shift selector. On multiple occasions, when shifting from Reverse(R) to Drive(D), the transmission has failed to actually engage Drive despite the shifter indicating the D position had been selected. In most instances this resulted in the vehicle to unexpectedly move backward, requiring me to re-select the gear. This defect caused a collision. I was attempting to Dirve out of a parking space and needed to move quickly. I shifted the stalk to Drive, and — consistent with normal driving behavior — did not look at the instrument panel to visually confirm the gear had engaged before accelerating, as drivers do not typically re-verify gear selection after shifting. The vehicle had not actually engaged Drive. When I applied the accelerator, the vehicle did not move as expected, and I struck a vehicle behind me. The collision caused damage to my vehicle's rear hatch requiring full hatch replacement, estimated at approximately $4,000. There was no visible damage to the other vehicle. This is not an isolated occurrence for my vehicle — the shifter has intermittently failed to register a gear change from R to D on other occasions, typically resulting in only a few inches of unintended travel in the wrong direction rather than a collision. I reported this issue verbally to my dealership's service department, and was told they have received other reports of similar shifting problems with this vehicle, though I have not yet had a formal repair order completed for this specific issue. I am filing this complaint because a shift selector that does not reliably engage a gear is a safety defect: drivers reasonably rely on the shifter position without independently verifying engagement via the instrument cluster before applying the accelerator, and this can result in unintended vehicle movement in the wrong direction, including collisions, which it did in my car

Both passenger side tires, front and back, have bulging on sidewall. Nothing was hit or damaged. Tires: 275/40 R21 107 H. These tires have 10,600 miles on them.

The dashboard glare on the windshield is very unsafe. I am often unable to see pedestrians on the side of the road and pedestrians crossing the road. This is an ongoing issue, not a single incident.

Car acclerated and steering pulled right, which pulled me off the road doing damage to steering gear and linkage, wheels, front suspension, exhaust system and slight body damage. Could be defect in car causing safety issue. With dealer, GM is involved but have been unable to determine why it happened. Insurance involved to cover damage. no warning lamps or failures appeared.

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated with the transmission hesitating while changing gears. Additionally, the contact stated that the timing chain was rattling abnormally. The vehicle was not diagnosed to determine the cause of the powertrain and transmission failure. The manufacturer was notified of the failure. The vehicle was scheduled to be diagnosed.

On 3 occasions, the last happening today (XXX) traveling north on XXX toward [XXX] at approximately 14:05, the vehicle has stopped abruptly and hard, and will then release. Today, it took it longer to release. When it occurred this time, it braked just as hard but longer, so I had to cross two lanes so the cars behind me would not hit me. The cars swerved around me and the car eventually let go and I was able to accelerate from that dangerous position on the side of the highway. The first time it happened, someone was pretty close behind me. The car stopped hard, real hard, but let go quickly enough to accelerate before a collision. The second time, there was no one in front or behind us, and we were safe. It hadn’t happened in a while, today. We’ve downloaded 2 or 3 software update, and I was hoping it fixed the issue. It did not. Today the car stumbled and the rpm’s jumped. I feel like the car momentarily braked while I was accelerating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 15 MPH or below and coming to a stop, the brake pedal was depressed, but the vehicle failed to respond as intended, and the brake pedal was pumped several times until the vehicle responded. The contact stated that the failure mostly occurred while driving on wet, gravel, and snowy roadways. The contact stated that on one occasion the vehicle drove through an intersection. The vehicle was taken to a dealer twice; however, the failure was not reproduced on the first visit. During the second visit, the contact was informed that the failure might be related to a cruise control recall, and a software update was completed; however, the failure persisted. The failure mileage was approximately 2,000.