2018 Chrysler Pacifica

Experiencing steering lockup around the 2 o clock position when cornering to the right. Doesn’t lock up to the left, only to the right.steering will Lock up and won’t release unless a slight tug on the steering wheel. We experience this every time you remotely hold in the 2 o clock position for the slightest bit of time. I have kids in this car and when we’re going 65+ down interstates, this is a serious safety issue and concerns me greatly for the safety of my family. Van only has 95k miles on it. Spent a considerable about of money on this can van and we can’t even drive it and have to pay a shop a few more thousand to fix this. It wouldn’t be a big deal if I was one of a few people but reports say 287k people are experiencing this. Unacceptable.

On the morning of October 18, 2026 my daughter an I were driving home from a trip. 10 minutes after we left a friend's house the hood of the van flew open and smashed the windshield. An "hood open" indicator light never came on. I had no reason to believe the hood was not secure. So the indicator light, primary latch and safty latch all failed. This could have been a lot worse if we were on the highway already. Luckily, we were on a backroad where I had room to regain control of the van and stop with no other cars around. We were able to walk away with minor injuries. I just don't want this to happen to someone else. Someone could get seriously hurt. It was probably one of the scariest things I have had happen in my life.

My van has been reliable for 5 years until recall 73B was performed. Ever since it's install I have had 7 repair attempts and 250+ days out of service. Each repair attempt is preceesed by check engine lights, service hybrid system, check electronic throttle control, red wrench, blind spot temporarily unavailable, (occasionally) service airbag, service shifter, and stability control lights. Chrysler has been unable to fix this issue. They have replaced the abs module, 12v battery, can bus's, wiring, battery coolant heater, eflite motors and reducers, 400v battery, and the under hood wiring harness. Engineering has been involved, star cases opened, and technicians flown in to address these issues. The DTC code scans reveal many communication codes, both active and permanent. The last scan had 23 active codes. No one can tell me if this van is safe to drive, I don't think it is. I have had no drive events, and lost power steering momentarily at highway speeds. The latest incident had the messages start appearing at 45 mph. This can is unfit to be on the road, and stellantis does not seem to be able to fix it

Radio screen frozen plus loud sounds from speaker when unlocked

Blown Head Gasket. Having the unknown blown head gasket issue may have caused extreme damage to other engine components. Vehicle has less than 145,000 miles.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and steering left or right, the steering wheelbecame difficult to turn. The contact associated the failure with NHTSA Investigation: PE25009 (Steering). The failure mileage was approximately 85,000.

An Electric Power Steering System (EPS) code came up on the dash and then it locked up the steering going down the road with my wife and children in the car on 10-13-2026. Bought the car from a dealer on 10-12-2026. Replaced main and auxiliary batteries on behalf of dealerships expense on 10-14-2026. 10-16-2026 the code came back up and locked the steering up again going down the highway with my wife and children in the car. The dealer is taking action as we speak, we will see what they do.

The contact owns a 2018 Chrysler Pacifica modified with an electric wheelchair conversion and ramp. The contact stated that while opening the electric power sliding door, the hinges fractured and detached completely. When the automated sliding system activated and moved rearward, it broke the hinges and forced the door off the track. Due to the mechanical failure of the sliding door, the electrical system malfunctioned, causing the wheelchair ramp to fail to deploy. Furthermore, when the hinges detached, they struck the vehicle's glass, causing it to shatter. The vehicle was taken to a dealer, where the hinges were replaced for a second time; however, the failure reoccurred. The failure mileage was 19,500.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at 30 MPH, the engine seized. The vehicle was able to restart. The dealer was made aware of the failure. The contact was informed that the repair was not covered under an unknown recall associated with the failure because the VIN was not included. The failure mileage was approximately 38,000.

Head gasket issue. Known issue with this model. Costly repair "The primary reason is inadequate construction techniques, design, and materials. There isn't a preventive solution for this issue. If it occurs, it will be dealt with at that time." [XXX] [XXX] [XXX] [XXX] Cell INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving and turning the steering wheel in either direction, the steering wheel was sticking while attempting to return the steering wheel to center. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The contact was notified of NHTSA Action Number: PE25009 (STEERING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 72,000.

The transmission shifts harshly, clunks when shifted into Drive or Reverse, and hesitates before suddenly lurching. Engine RPM rises before the transmission engages, and some describe the resulting jolt as feeling like being hit from behind. The steering wheel locks stiffly during gentle turns to the right, then suddenly releases causing a jolt back to the left at times, all other times it requires a hard pull of the wheel manually to get the steering to release, which also causes a hard jerking to the opposite direction. Battery and stop/start system: Repeated Auxiliary battery replacements which power the stop/start system and warning lights. On 5 occasions the Aux battery has been replaced and within a week the system fails with no diagnostic readings identifying the cause. This leads to harder drains on the main battery. The main battery (purchased from Autozone, has been replaced on warranty because it never makes it past the 2-year mark) occasional starting difficulties, and inconsistent stop/start operation. Dash Screen: The screen freezes or turns blank while operating the vehicle. Complete loss of cabin temperature control. At other times the display will freeze on the Chrysler brand logo and is completely unresponsive to any haptic touch. The software just freezes. Even after complete shutdowns and time outs the display does not reset immediately. It's a coin flip if it's going to work. These problems have been ongoing since I purchased the vehicle in 2019. Dealerships have recognized them and consistently say that until Chrysler is forced to fix this the Dealerships can't do anything about it without charging me repairs/replacement.

Over the past year or two, especially as the temperatures begin to get cooler outside, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the driving path. It happens more when returning to center from left hand turns vs right hand turns. This puts me and other drivers on the road in danger because it's extremely easy to oversteer and swerve off the road or into another driver, injuring or killing passengers. The auto centering nature found previously in the van is not consistent. I mentioned this issue to my dealer when it first started, they were unable to duplicate. As the issue persists, I did my own research and see there are numerous articles online clearly stating this is a very dangerous issue-specifically with my 2018 model year (as well as with 2017 models). I see no warning lights that accompany this behavior. And that makes it all the more dangerous. Without any awareness of the issue, it's a lot more probable to experience the behavior and cause an accident.

While steering my steering wheel sticks and I have to turn it hard to get it to straighten back out. I am afraid that I am going to over compensate and go into other lane of traffic

First, I had camshaft related error which turned out to be a bad intake camshaft on bank 1. The Camshaft, all rocker arms, lifters, camshaft adjuster and all VVL actuators have been replaced with genuine mopar parts. 3 weeks latet, the head gasket on bank 2 failed, caused coolant to leak into the cylinder. The van has 89k miles, very clean and always maintained on time.

I am writing to offer corroborating evidence for NHTSA PE25009. The electric power steering system malfunctioned, and on this vehicle, that is a single unit with the rack and pinion, electric assist motor, and controller. At any point in time, the driver can turn the steering wheel and the vehicle will fight them. If attempting to turn left, it’ll maybe get as far as 11:00 and refuse to turn more. For a right turn, it’s the same but 1:00. This could easily cause a crash. The issue has been confirmed by Parkway Chrysler in Pampa, TX. As far as I know, no representative of the manufacturer has inspected the component other than the dealer service center. All warning messages (Service Power Steering in the gauge cluster) are concurrent with the temporary failure described above; no prior warning is offered.

Head gasket blown! Vehicle is under 100k miles, never overheated, service properly maintained. When researching symptoms, I discovered I am one of hundreds if not thousands of 2017-2018 model Pacifica owners who have suffered this issue. Heads are known to be faulty and Chrysler will not address the root of it. It's very possible this could lead to a locked engine while driving and cause harm to driver or others.

Intermittent Loss Of Electric Power Steering. Steering sticks at 11:00 and 1:00 and has to be pulled back to prevent running of the road. NHTSA Action Number- PE25009

Intermittent loss of power steering, giving the sensation of "sticking" when the wheel is turned about 30 degrees clockwise. Generally happens at highway speeds, but can happen at lower speeds too. Steering feels locked me momentarily, needing extra force to either continue the turn past 30 degrees or to bring it back to center.

I have a 2018 Chrysler Pacifica with approximately 125,000 miles. At around 110,000 I started to notice that the steering would randomly stick when driving at speeds between 25-45 mph. Now, the steering wheel is beginning to stick almost everytime I drive the van, but seems to get worse after about 20-30 minutes of driving. This now seems like a severe safety hazard at both neighborhood and highway speeds. As I turn the wheel when driving down the road, the steering wheel becomes physically stuck when passing through the 11 o'clock and 1 o'clock positions. In order to return the wheel to 12 o'clcok, I have to extert extra force, can feel the power steering kick back in, and the van will sharply react as the steering wheel straightens risking an over-correction accident. This is now a recurring issue and makes it very difficult and dangerous to drive my vehicle. These symptoms seem to exactly match what my research has uncovered online regarding a failing steering rack and column. I believe a NHTSA invesigation has already been opened into this safety issue (seems to match the description for NHTSA PE25009).