2024 Chrysler Pacifica

While driving, the vehicle suffered a sudden, severe, and un-commanded complete loss of propulsion and motive power on a live roadway, posing an immediate crash hazard. * Sequential Fault Chain: 1. An audible, physical "pop" was heard emanating from beneath the engine bay/high-voltage system compartment. 2. Immediate loss of acceleration and propulsion. 3. Simultaneous illumination of the Check Engine Light, a "Service Charging System" warning message, and a "Turtle" (absolute critical limp-mode) dashboard icon. 4. Electrical failure cascading to the interior control panel and displays, which flickered and went entirely dark while the vehicle was still rolling. 5. Abrupt, un-commanded physical engagement of the Electronic Parking Brake (EPB) as the vehicle slowed down, locking the rear wheels on a live road. 6. Total electrical blackout, rendering the hazard lights completely inoperable and leaving a dead vehicle entirely un-illuminated in active traffic.

Hybrid system completely failed cause the vehicle to come to a complete stop withing 2-3 seconds. It resulted in my van getting rear ended.

Received a recall notice the end of XXX for 06D/NHTSA 26V-189. Wife called local dealership on XXX to set up an appointment. Person said someone will call you back in 24 to 48 hours. No one called. I called XXX Talked to same person my wife talked to. Said showed wife called in and told me same thing. No one ever called. Thought maybe we were put on a list and would be called when parts came in. XXX called dealership. Talked to an advisor. Said they would transfer my call. Got message on phone to leave short message and would call back. No identification so not sure what place l left message to. XXX. No one called so I called the [XXX] number and explained what has happened so far. They said they would call the dealership and call me back. They called back and said the talked to the service manager and parts were on back order and would call me back. XXX. No one has called back. The way things are going I don’t know for sure if I’m on a repair list. I was hoping for something from the dealership confirming that as soon as parts came in I would be called. Should I wait for ever to be called? Should I wait until there is an accident that caused injury or worse? Just need some assurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car completely powered off , abs replaced, transmission shifter , replaced batteries once and now the aux battery again, car not even 3 years old. Safety issue when vehicle is just dying while in motion

There were no warnings prior to the event. I was driving the vehicle and parked at a car wash to clean the interior. After cleaning, I started the car. I checked and the indicator light on the EPB (parking brake) button was off. I tried to move the vehicle but the parking brake was clearly engaged. I pressed the button several times. Nothing changed. The indicator light would not go on. I tried turning the car off/on. I tried to enter maintenance mode which failed without explanation - just a generic error. Finally, I got out, locked the car and waited ten minutes. When I got back in and started it, the indicator finally went on and I was able to disengage the brake. It is a severe design flaw that there is not a lever or pedal to operate this brake. The electronics were evidently not tested sufficiently. The parking brake should not be stuck with no way to release it and my understanding is that other owners have reported this problem. This is a safety issue that should be covered by Chrysler. I was told they would cover the diagnostic and then told they would not. Then I was told to ask the dealer about assistance to cover the diagnostic cost. The dealer had no idea what that was. If we can't rely on the brake to release, that teaches us to never use the parking brake. That is a safety hazard. There is no reliable way for the owner to control the braking system. It is furthermore unreasonable for the owner to be held responsible financially for this defect.

Vehicle AC was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the AC failure, and now I understand that the AC is integrated into the battery system and inoperable AC failure constitutes a critical component failure leading to rapid overheating. No warning or reasonable means to anticipate this failure was supplied prior to incident. Additionally, the car is 2yrs old and should not be experiencing critical component failures related to safety.

An authorized dealer did a recall repair on my vehicle without my explicit consent. Not verbally nor in writing. Completion of said repair resulted in a botched outcome. Service manager was made aware but did not remedy the situation.

While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. “Stop Safely, Vehicle Will Shut Off Soon.” I kept my foot in it and guided the Pacifica Hybrid through the off-ramp and into the rest stop’s parking lot And turned off the ignition and engine for 5 minutes and I started the engine and car allowed me to drive back home . The power tram warning got away that evening when I started my engine . The same problem came back again many times since then. I googled it and found that this is very serious problem which may lead fire .i would like to report this issue now.

The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and was stranded for 2 hours. I had the vehicle towed to my local dealership service center because I was closer to home versus the dealer I bought it from. The vehicle is still under warranty and will get looked at. This is a huge frustrating situation.

2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds. Highway speed could have been a very serious situation with the potential of being rear-ended from high speed traffic. Vehicle has 27,500 miles on the odometer and was driving normally prior to the shutdowns. Chrysler dealer has been notified of the situation, but an appointment is 7-10 days out. No warning lights or messages were noticed.

I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [XXX]. We received FCA’s recall letter for Important Safety Recall — Side Curtain Airbags, FCA Recall 06D, NHTSA Recall 26V-189. We scheduled a recall appointment with Pedder Chrysler Dodge Ram Jeep of Poway, 13811 Poway Rd, Poway, CA 92064, for XXX at 7:45 AM specifically because of this airbag safety recall. When we arrived, the dealer first said there was no recall, then later realized there had been a VIN-related mistake. They kept the vehicle. At 10:44 AM, the dealer texted that the vehicle was ready for pickup, but did not clearly disclose that the airbag recall remained unrepaired. Only after we called and asked for clarification did they say the airbag recall was not completed because the required airbag parts were unavailable. The repair invoice, RO #XXX, shows the airbag recall as “PARTS ON ORDER.” After pickup, NHTSA still showed 1 unrepaired recall for this VIN, status “Recall Incomplete.” The dealer refused to provide a written explanation documenting the VIN mistake, incomplete airbag recall, or ready-for-pickup communication. I am requesting NHTSA review this recall remedy failure/delay and the dealer’s handling of this safety recall appointment. This keeps the key evidence: the recall letter, invoice, and NHTSA active recall record. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle went to turtle mode 3 separate times at highway speeds forcing a stop. Each time it was towed to the dealer. First two times little was done per the report and was returned. On the third time it has spent 7 weeks for a repair on the transmission not a replacement. The dealer also needed to order a replacement exhaust clamp that took 5 plus days to receive and install. Service department wanted me to take delivery prior to the clamp replacement and I refuse due to safety concerns of CO. Without our AAA membership we would have spent nearly $1000 on those 3 tows.

I am a full-time power wheelchair user with Multiple Sclerosis and rely on this 2024 Chrysler Pacifica wheelchair-accessible van as my primary means of transportation. Since purchase, the vehicle has repeatedly experienced dangerous loss-of-power events while being driven. Immediately before the failure occurs, warning beeps sound and multiple warning lights illuminate, including Check Engine, ETC, Park Brake, FCW, ESC, and MIL. After these warnings appear, the vehicle loses acceleration and enters a reduced-power/limp-mode condition. Pressing the accelerator does not result in normal acceleration, creating a serious safety hazard in traffic. Most recently, on June 4, 2026, this occurred approximately six times during a single trip. During one incident, the warning lights illuminated, the vehicle lost acceleration, and we were forced to pull over with emergency flashers activated in a dangerous location. A police officer came upon us, stopped to assist, and advised that the location was extremely dangerous. Because I use a power wheelchair, I cannot safely transfer into a standard vehicle, taxi, rideshare, or other transportation. We explained to the officer that if the van were to be towed, I would effectively be stranded because there was no practical way to transport me in my power wheelchair. The condition later cleared and we were able to continue. The vehicle has been inspected multiple times by Chrysler service departments and DriveMaster, the local mobility provider working with Freedom Motors. The problem has been reported repeatedly but is intermittent and has not been reproduced during inspections. Despite multiple repair attempts, the problem persists. The vehicle is available for inspection. These recurring loss-of-power events create a serious safety risk for myself, my family, and other motorists.

I own a 2024 Chrysler Pacifica with open safety recall FCA 06D / NHTSA 26V-189 for side curtain airbags/ejection mitigation. I contacted the dealer approximately two months ago to schedule the free recall repair. The dealer advised there is a parts delay and the repair is still approximately two more months out. I checked for earlier repair options and was told no dealer can complete it sooner due to parts availability. This is a family vehicle used to transport children, and the recall involves side curtain airbags that may not retain sufficient pressure during deployment, increasing risk of injury or ejection. I am requesting NHTSA review because the manufacturer appears unable to provide the safety recall remedy in a timely manner. I am also seeking guidance on whether the vehicle is safe to continue driving and whether alternate transportation should be provided while waiting.

I am writing to formally express my concern and frustration regarding the unresolved recall on my vehicle. It has now been over a year since the recall was issued, and my point of purchase dealer still has not received the necessary parts to complete the repair. This extended delay has moved beyond inconvenience and has become a genuine safety issue. I rely on my vehicle daily, and continuing to drive it under an open recall, especially one involving safety components is unacceptable. I have been patient for more than a year, but the lack of progress and communication has left me with serious concerns. I expect prompt attention to this matter and a concrete plan to resolve the recall as soon as possible.

I stopped to make a turn. When I leaned forward, my seatbelt completely came apart.

The contact owns a 2024 Chrysler Pacifica PHEV. The contact stated that while driving on the highway, the message "Caution: Vehicle will turn off soon" was displayed on the dashboard and the check engine light illuminated. The contact stated that the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The contact was able to coast to the side of the road. The contact stated that after several attempts the vehicle restarted. The contact stated that the failure persisted. The vehicle was a rental, and the contact returned the vehicle back to the rental agency. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,500.

Vehicle shut off 2 times driving down the road prior to 6000 miles being on what was a vehicle we purchased new from Chrysler. Dealer diagnosed as a faulty transmission that was replaced under warranty.

There is a safety recall on my Chrysler Pacifica van mopar , Chrysler and rairdons auto dealership will not repair this for me.

2024 Pacifica Van with 66,000 miles started to run rough then quit in a McDonalds parking lot in Richmond VA 70 miles from our home residence. I had the car towed to a local Chrysler dealership on Saturday night before Easter. The tow truck drive was kind enough to take myself, spouse, daughter and Golden Retriever to the Richmond airport where we rented a car and drove home to Leonardtown, MD. The Chrysler dealership troubleshoot the vehicle and ordered a fuel pump.