2008 Ford Escape

The contact owns a 2008 Ford Escape. The contact stated that while attempting to start the vehicle and driving from a parking lot at 5 MPH, there was an abnormal sound coming from the vehicle, and the transmission skipped second and forth gear, and remained in third gear. The vehicle hesitated and stalled. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed a bolt failure and that the transmission bands needed to be replaced. The transmission band was replaced, and the vehicle was repaired. The contact associated the failure with NHTSA Campaign Number: 22V413000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact that the vehicle was not included in the recall. The failure mileage was 116,000.

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 60 MPH on the highway, the steering wheel seized. The failure was intermittent. Additionally, the contact stated that the failure recurred while reversing out of the driveway. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,548

The contact owns a 2008 Ford Escape. The contact stated that the powertrain malfunction warning light and the ABS warning light were illuminated. The driver was able to pull over, the battery was disconnected and reconnected, and the contact was able to continue driving. The brake pedal was depressed to the floorboard when the ABS light was illuminated. While reversing, there was an abnormal sound coming from the vehicle. The local dealer was contacted and stated that the repairs would be at the owner's expense. Another local dealer, Bob Davidson Ford Lincoln, located at 1845 E Joppa Rd, Baltimore, MD 21234, was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall and referred the contact to the local dealer for assistance. The failure mileage was approximately 136,000.

The contact owns a 2008 Ford Escape. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and failed to turn to the left or the right. The vehicle was towed to a local dealer, where it remained for several weeks; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000.

The power steering torque sensor went out. It was recalled, the repair was made, but the part is failing again. It is creating a safety issue. Ford won't re-repair. The part they put in is failing again. It has been less than 15 years since they put in the recalled part.

Check engine light keeps flashing, car vibration, bad head gasket, oil and fluid leak

The power steering started going out at low speeds and eventually just stopped working. The car keeps saying power steering assist fault. The power steering no longer works.

Forscan showing torque sensor malfunction, the same issue that was recalled in 2014. Causing loss of power steering

The contact owns a 2008 Ford Escape. The contact stated that occasionally, while driving at various speeds, the steering wheel became difficult to turn in either direction. An unknown warning light was illuminated, and an audible ringing sound was coming from the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact associated the failure with NHTSA Campaign: 14V284000 (Steering); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

The electronic power steering stopped working and it is almost impossible to move or turn the car. Dashboard shows fault. This is a Ford Escape Hybrid 2008 model with 142,000 miles. The car has not been repaired and I have yet to take it to a Ford dealership.

Vehicle: 2008 Ford Escape VIN: [XXX] Component: Steering – Electric Power Steering Assist Recall Involved: 14S05 / NHTSA 14V-284000 Description of the Safety Problem: My vehicle is experiencing a recurrence of electric power steering assist failure after a prior safety recall repair. This 2008 Ford Escape was subject to Safety Recall 14S05 (NHTSA Campaign 14V-284000), which addresses sudden loss of electric power steering assist due to a torque sensor fault. This condition can occur while driving and results in significantly increased steering effort, creating a safety risk. Ford records show the recall was marked “completed” on November 22, 2014. In a written response dated December 22, 2025, Ford Motor Company confirmed that the recall remedy consisted only of software reprogramming of the Power Steering Control Module (PSCM) and Instrument Panel Cluster (IPC). No mechanical components (including the torque sensor or steering column) were replaced. In 2025, the same steering assist failure recurred, resulting in heavy steering effort and renewed safety concerns. This indicates that the recall remedy did not correct the underlying defect. Ford Motor Company has acknowledged in writing that: The recall was software-only The recall is closed No current programs provide coverage for the recurring steering failure Ford denied further assistance strictly on eligibility grounds and did not dispute the recurrence of the defect or its safety implications. Because this is a recurrence of the same safety-related defect addressed by the recall, I am concerned that the recall remedy was inadequate, and that other vehicles repaired under this recall may also experience recurrence after software-only updates. I am submitting this complaint to request NHTSA review of: The adequacy of Recall 14S05’s remedy Whether a software-only repair sufficiently addresses torque sensor failure The safety implications of recurring steering assist loss after recall completion Loss of INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer failed to respond to certified mail requesting recall coverage determination. All official Ford customer service and executive escalation email addresses returned as undeliverable

Manufacturer failed to respond to certified written request for recall coverage determination.

The contact owns a 2008 Ford Escape. The contact stated that while stopped at a light and attempting to make a turn, the steering wheel became inoperable. The contact stated that the steering wheel seized and became difficult to turn, and a crescent wrench warning light was illuminated. The vehicle was taken to the dealer, where the contact was provided error code B2278 and informed that the steering column motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

POWER ASSIST STEERING FAILURE light appears on dash board The power steering went out

Please see uploaded documents. One is a letter to Ford, and Damerow Ford. The other is receipts for sending certified mail, return receipt, signature requested, to have a response within 30 business days. We've contacted the dealership, emailed [XXX] , and customer service, and spoke to customer service to have a case number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The gear shift bushing failed . I was lucky . Drive into driveway on a hill. Went to shift to park and the lever started to act like it wasn’t connected and started rolling backwards. While shifting it was in the neutral position. I quickly braked and turned car off . Had to use emergency brake. The dealership said it was recalled but this VIN wasn’t included . I ordered new cable but was told it was easier to replace bushing.

driving down the road and out of nowhere all the dash light come on, the speedometer and rpm all go to zero. I am able to still control the car and drive down, the only thing that won’t work besides the dash cluster is the air conditioning. Hitting a bump or smacking the dash normally turns off the dash light and I can see my speed and rpm’s again. I took it to ford for them to diagnose and they said the dash cluster is what’s bad. It’s very scary to drive because the lights come on so often and I’m fearful I’m going to lose more control of the vehicle.

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 159,000.

The contact owns a 2008 Ford Escape. The contact stated while driving 35-40 MPH and making a turn, the vehicle lost power steering functionality. The contact was able to make the turn, but the steering wheel was difficult to turn. The contact was able to drive to the residence. The contact stated that the failure was initially intermittent but had become a persistent failure. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The dealer was called several times, but was unreachable, and the mailbox was full. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.