2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the part was unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was approximately 65,000.

The rearview camera repeatedly malfunctions when reverse is selected. It turns off, displays an inverted or distorted image with lines, and most often displays a camera-unavailable message. On approximately October 16, 2026, while backing out of a residential property, the camera displayed that it was unavailable and I nearly backed to the edge of a steep drop-off. I have also had near misses involving objects and people while reversing with this malfunction. More than six months ago, I visited a Ford dealership in Modesto, California seeking recall repair and was told parts were unavailable. I do not recall the exact visit date. Recall 25SA9 / 25V695 remains open, and the NHTSA VIN lookup on October 21, 2026 says the remedy is not yet available. I am reporting the ongoing safety risk and prolonged lack of a recall remedy.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera screen display was black. The vehicle was taken to a local dealer, where the failure was confirmed. The vehicle was then taken to Pacifico Ford(6701 Essington Ave, Philadelphia, PA 19153) for a second opinion. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact’s wife stated that the rear-view camera displayed a blank screen with the message “Camera Not Available” inverted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and stated that parts were only available for Mustang vehicles. The dealer had been contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted image. The contact stated that the failure was persistent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was notified of the failure. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 28,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable and displayed a blank screen, resulting in a collision with the stairwell of the contact's residence. The vehicle was taken to an independent body shop for body repairs. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000.

My husband was in a 3 vehicle accident on 10/13/26 at 6:48am. Someone hit him from behind and pushed him into the truck in front of him. The car behind him hit him again, but harder than the first time, and made him hit the truck in front of him again. The second hit caused major damage to the front end of the vehicle and minor damage to the back. It did blow out both back tires and crack the back rims. The driver side door was really hard to open and he had trouble getting out. No airbags deployed upon impact. With how hard he hit the truck in front of him, the airbags not deploying could be why he’s still having severe pain, 5 days after the accident. He’s still having chest pain that goes into his shoulder and down his arm, he’s still short of breath when he lies down and tries to stand up, and his neck and back are also still hurting him. The vehicle has not been inspected yet. We are waiting on the crash report to be done. There were no other symptoms of the problem before the accident.

Complete transmission failure while driving. Gears blew completely apart. Resulting in inability to safely maneuver vehicle out of roadway. Dealership replaced transmission at my expense. No warning or indication of imminent failure.

The contact owns a 2016 Ford Escape. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in Reverse(R), the rearview camera would fail to display a clear view image as intended. A message "Rear Camera Unavailable" was displayed. The local dealer was contacted and the failure was confirmed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera was intermittently inoperable. The message "Camera Unavailable" was displayed. The dealer was contacted, and it was confirmed that the recall remedy was not available. The failure mileage was 99,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera was intermittently inoperable and displayed an inverted, cloudy, or flickering image. The contact received notification for NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the parts needed to complete the recall repair were not yet available. The dealer was contacted and informed the contact that parts were currently available for Mustang models. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a recall remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 161,000.

The contact owns a 2016 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the repair were unavailable. The contact stated that while reversing, the rearview camera displayed a brief and intermittent image. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with the recall, but the parts were unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse(R), the rearview camera intermittently failed to display a clear image. The dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by the dealer. The failure mileage was approximately 92,000.

It has been 10 months and Ford still does not have the fix for recall 25SA9 to replace the backup camera. This is dangerous and an excessive amount of time to take replacing an electrical component.

There has been a recall on my vehicle for over an entire year for the rear back up camera. There still is no resolution to complete the recall. I have called Ford numerous times with no resolution.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen, and then the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed on and off. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 59,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed an upside image, and an unknown message was displayed. The vehicle was taken to the dealer where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired. The dealer was contacted by phone. The contact was informed that parts were unavailable to repair the vehicle and the failure reoccurred. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to so the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera went blank and failed to display the image of the rear of the vehicle. The failure became persistent over time. The dealer was contacted and confirmed that the part was only available for the Mustang model vehicles. The manufacturer was made aware of the issue and confirmed that the part was not available for the vehicle. The failure mileage was approximately 115,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image that remained on the display screen for approximately one minute while driving ahead. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000.