2008 Honda Cr-v

My car failed the annual Massachusetts State safety inspection done on XXX. The areas of failure were FRAME, FRONT END, and MUFFLER/EXHAUST. I was advised to not drive the car due to risk of frame failure due to extensive rust. I then brought vehicle to Atamian Honda ([XXX]) on XXX pursuant to Honda Service Bulleting (Recall) 23-032. The dealer contacted me later that day to tell me that the car was ready. The Service Concierge told me: (1) The car is ready as they did the recall. (2) The Technician said that the rust and rot was so sever that they could not put the car on a lift. (3) They could not complete the Multi Point Inspection due to the rust. (4) The technician advised me to not drive the car due to the condition causing an unsafe vehicle. I went to the dealer to sign off on the invoice and arranged a tow of the Honda to my home, as I did not want to risk driving in it. I opened a Case with Honda Corporate to claim that, despite the dealer's Recall being processed, that protocols of the Recall process were not followed; specifically, there are 2 fundamental actions that are required in order to properly process this Recall: completion of the MPI(Multi Point Inspection) and the placement of the car on a lift. Neither of these were done. Honda Corporate contacted me on XXX and, despite my claim on case number XXX, their position is that the dealer performed the Recall. I have made 2 phone calls in recent days and the calls have not been returned to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2008 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle felt as if it was driving over a bump in the road, causing the steering wheel to be unstable. Upon inspecting the vehicle, the contact became aware that the rear trailing arm was rusted. The contact referenced NHTSA Campaign Number: 23V228000 (Structure); as a possible cause for the failure; however, the recall repair was marked as completed. The dealer determined that the recall repair was not performed. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 202,713.

Odometer Fraud. The contact purchased a 2008 Honda CR-V. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 137,000. It was later discovered upon registering the vehicle with the DMV that the mileage was 255,000.

Hello, I have a recall for the corrosion on my Honda CRV 2008, American Honda already has everything on file from the dealer ship I took to get it inspected and is been a whole month and American Honda hasn’t reached out to me. I have been asking American Honda if I could get a loaner car or rental as the service manager at the dealership has said he cannot provide a rental until American Honda authorized since obviously some one has to pay for it. And I’m just reaching out if you guys could help me anyway to help me get this sorted out, dealership has already told me the car is un repairable at this point due to the bad corrosion and American Honda has acknowledged that and said someone from the median department or something like that was gonna reach out to me that was 2 weeks ago and I have reached out a week ago and they said someone would reach out and I have not received anything as I have told them, I really need a car since I recently had my baby and you know I need to come to work and go back home. Please if you guys can help me

The contact owns a 2008 Honda CR-V. The contact stated that while the vehicle was parked, the front passenger's door failed to latch as intended. In addition, the front passenger's door had independently unlatched. The vehicle was taken to the dealer where it was diagnosed with a failed door lock actuator. The contact was informed that the front passenger's side door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was filed. The contact referenced an unknown Technical Service Bulletin with a similar failure; however, the contact was informed that the TSB had expired. The failure mileage was approximately 53,000.

My light start turn on and off in some times and this start happens 3 days ago

This is a complaint in reference to a current recall for the rear rust and corrosion issues on Honda CRvs, Part 573 Safety Recall Report 23V-228. I brought my vehicle to Matt Burne Honda on January 7 2025 for this recall and they "inspected" and passed the vehicle, installed the brace, and said all was well as they handed me the keys. In early March I took the car in for its state inspection and it failed due to all of the rust/corrosion/frame rot on the rear of this vehicle. When I called Matt Burne to find out why they installed the brace on this vehicle with all that rust, and why they never even bothered to mention the rust to me, they said that for the recall to pass all they needed to do was remove the bolt for the trailing arm and that all the rust didn't matter, and whether or not it could pass a state inspection didn't matter. This, put me and my family at risk. The rust and corrosion is severe. My family and I have been driving in it thinking it was all okay since the recall was completed. Yet they never thought to mention it. Isn't this recall in reference to rust and corrosion on the rear frame? Yes, I understand it involves the trailing arm, but wasn't there a punch test and a frame inspection that was supposed to be a part of this? How is it that the frame can rot away and practically disintegrate and yet that doesn't matter? After a month of trying to reach Honda, they finally told me I needed to take it to a Honda dealer because the 2 inspection centers I had taken it to weren't good enough. I wound up taking to to Motorworld Honda for an "inspection" and all they did was look at the installed brace and say everything was good, even though that at this point they were now unable to put the car on the lift since that spot on the frame has rusted away. In March it was able to be put on the lift? What happened since? And how is this acceptable as far as this recall is concerned? They put my life and the lives of my family at risk as well as others.

Both automatic door locks are malfunctioning on the passenger door side. They will not stay unlocked with the vehicle is unlocked. Daughter was choking in backseat & the door would not open unless I pushed the unlocked button and opened the door at the same time.

*(#1)2024 COMPLETELY TURND OFF DEAD STOPEF IN THE MIDDLE FREEWAY HIGHWAY PATROL HAD TO TOW IT AWAY LASY YEAR COST ME $900+ **** AGAIN NOW ALMOST PASSED OUT NO AIR BAG TO SAFE ME***** (#2) 3/6/2025 CAR COMPLETLY CRASHED ,INJURED ,I WAS TAKEN BY 911 TO HOSPITAL. ** BAD AIR BAG DID NOT CAME OUT OR NEVER WORKED TO PROTECTED ME***, I GOT HIT MY CHEST SO BAD , THOGHT I WAS GOING TO DIE THST MOMENT. CURRENTLY I RENTED A CAR TO PAY IT DAYLY $$$$ GO TO DOCTOR FROM MY OWN POCKET.[I CAN AFFORD] SINCE I LOST DO NOT KNOW HOW LONG WILL TAKE TO BE REPLACED MY 2008 HONA CRV ,WITH SAFER VEHICLE. I NEED TO HAVE TRANSPORTATION I SHOLDN'T CHARGED FOR RENTING A CAR AND GET HELP WITH FREE RENT TRANSPORTATION SOONER UNTILL SOMEONE RESOLVE THIS DADLY ISSUE. THANK GODI'M ALIVE

The contact’s son owns a 2008 Honda CR-V. The contact stated that while his son was driving 45 MPH, the vehicle aggressively veered over to the right side of the road. The driver inspected the vehicle and noticed that the rear axle had detached from the frame. The driver was able to coast to the side of the road. The vehicle was towed to the dealer who was unable to fix the vehicle under NHTSA Campaign Number: 23V228000 (Structure); because parts were not available, and there were additional damages that needed to be repaired. The manufacturer was made aware of the failure and was working with the dealer to have the vehicle inspected. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was repaired under the recall; however, the contact was informed that the dealer had observed a 3X8 inch hole located 2 inches away from where the support brace was installed. The contact stated that despite the hole, the dealer determined that the vehicle was safe to drive, and the vehicle passed inspection. The contact believed that the recall repair failed to adequately address the safety concerns of the recall, potentially leaving the vehicle with a rear trailing arm that could still detached in the future. The manufacturer was made aware of the failure and a case was filed regarding a possible buyback; however, the request was denied due to the age of the vehicle. The failure mileage was 211,600.

The contact owns a 2008 Honda CR-V. The contact stated that the rear passenger's side door was making locking sounds unintendedly and had failed to unlock as needed. The vehicle was taken to an independent mechanic, where the door actuator was replaced, and the door was repaired. Additionally, the contact stated that front passenger's side door and the tailgate had failed to unlock as needed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall because the recall had expired. The failure mileage was approximately 68,000.

Door actuators ( Front passenger side and Back driver side) does not work. It bothers me by locking and unlocking.

Understand my car is old but I also understand that there was a class action lawsuit I was not informed about regarding the door actuators the door locks on my vehicle I paid $300 plus to replace the front door actuator and now my back door driver side and back door passenger side door actuators are extremely loud and it is difficult to unlock the door if you're on the inside of the vehicle trying to get out it freezes the door locks that's very dangerous I know my car is old but Honda should still have to replace them considering they agreed to replace all four door actuators back in 2015 but I was not informed of that.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that there was an extreme amount of rust to the frame of the vehicle. The bolts failed to release due to the extreme rust. The vehicle was not able to be placed on the lift due to frame rust. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 133,267. Parts distribution disconnect.

Two actuator for the doors were said to be replaced by the previous owner in 2015. However, all four of my actuators are not working. Sometimes, it unlocks by itself when driving and I have had issues at times when I am not able to unlock the door at all. This poses safety risk to not being able to get out at times from both inside and outside.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the recall repair could not be completed due to the extent of corrosion on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago and the inspection was completed 8 months ago. Also, as per the recall notification, depending on the extent of any corrosion damage, Honda might offer to repurchase the vehicle. The dealer was contacted and confirmed that the recall repair could not be completed due to the extensive corrosion. The manufacturer was contacted, and the contact stated no offer was made, however a case was opened. Parts distribution disconnect.

When i unlock the key fob and put hand break to park the driver side door makes a loud squeeky sound.

VEHICLE IS ACCELERATING ON ITS OWN

The contact owns a 2008 Honda CR-V. The contact stated that upon taking the vehicle into an independent mechanic for service, the contact was made aware that the rear trailing arm had severe frame corrosion, potentially compromising the vehicle safety. The vehicle was taken to the dealer, who confirmed the diagnosis and advised the contact that the vehicle could not be repaired. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V228000 (Structure) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.