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2015 Ford Fusion

The Verdict

5 Total Klunk

The 2015 Ford Fusion has 1,047 owner complaints filed with NHTSA. The most reported issues are engine (356 complaints) and body (339 complaints). With a Klunk Score of 5/100, it earns a "Total Klunk" rating. If you're shopping for a Ford Fusion, consider the 2020 model year which has 83% fewer complaints.

Safe Bet

The 2020 has 83% fewer complaints

View the 2020 Ford Fusion dashboard →

5

Klunk Score: Total Klunk

Among the most complained-about vehicle years on record. Strongly consider alternatives.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

Recalls 1

Active safety recalls from NHTSA for this vehicle year.

19V590000 SEAT BELTS:FRONT

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt ancho...

Risk

A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

Remedy

Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-...

Reported Dec 8, 2019

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
20061323535668130
20071451396178457
2008985356174938
2009995213384711
201020485207101307527
20111535185441454153
20121612120556171134
201383670209564265
2014641109156294213
2015339116114356122
2016493122156606271
201713676110508261
20185741927472
20194056321243
2020356286046

By Category

Engine
356
Body
339
Transmission
122
Brakes
116
Electrical
114

By Severity

1
502
2
498
3
4
4
43

Worst Problems

Complaints

Engine 1

Engine warning display came on with "cylinder over temperature" immediately after temperature gauge went from normal (slightly under 1/2 way) to "Hot" immediately. Shut off engine - opened hood, coolant was noticed on passenger side just below coolant bottle. After waiting a little bit the tempature on the gauge hadn't dropped any & the radiator was cool to the touch. The day before washer fluid was added, while there the other levels were checked after sitting all night, the coolant was showing within the marked operating zone. Ended up calling for a tow truck.

23d ago
Body 2

UNKNOWN: Left rear door latch is not working, door keeps open after trying to closed it. Safety issue is door opens by accident during driving!

27d ago
Body 2

I was driving down the road. And front wheels stopped working suddenly. It’s better that I was on streets. Otherwise I could have met with an accident. My mechanic told me that steering rack had gone. I never get any recall for that. I had driven 1400 miles till now.

28d ago
Body 2

My drivers side door would not latch due to what I assume is issue that was recalled on similar vehicles

1mo ago
Engine 2

I bought the 2015 ford fusion for my son as a graduation present as he headed off to college on his own. The car started misfiring upon cold start for about 5-10 seconds. Eventually the car started misfiring while driving. He frequently had to pull over on the side of the road while driving to make it to his destination. I had him take the car to a ford dealership to be inspected. To my surprise, Ford Parks of Wesley Chapel told me that the 2015 Ford Fusion 1.5L ecoboost has a known issue with coolant leaking into the engine causing misfiring and eventually engine failure. They offered no assistance in fixing the problem. They told me the cost to replace the engine was over 13,000.00.

1mo ago
Body 4

The contact owns a 2015 Ford Fusion. The contact stated while reversing, the rear-view camera displayed a brief image, a blue image or a black image with the message " Rearview Camera Unavailable". The contact stated while reversing at an undisclosed speed, the failure recurred, causing the rear-end to strike a pole. The contact sustained a whiplash, and minor neck pain but did not seek medical assistance. The trunk of the vehicle sustained a dent. Upon looking up recall information on the Ford website, the contact became aware that the VIN was included in Customer Satisfaction Program Number: 25N17 (Rear-view Camera Replacement if Required after Dealer Evaluation). The dealer was contacted and scheduled a repair appointment; however, the trunk repair was not covered under the recall. The manufacturer was contacted and denied liability for collateral damage. The failure mileage was unknown.

1mo ago
Engine 1

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was experiencing excessive coolant consumption, causing the low coolant pressure warning light to illuminate prematurely. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the combustion. The contact was informed that the head gasket or the engine needed to be replaced immediately to prevent further issues. Additionally, the contact was informed that the failure was due to a faulty engine design. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that although the model year was affected, the vehicle was not covered. The failure mileage was approximately 91,000.

1mo ago
Transmission 1

While driving, the car’s acceleration started to slow down an no matter how much I pressed the gas, it wouldn’t go. I was only able to do 5 miles an hour. It was a loud noise like it was reving up, but wasn’t going anywhere. There was no warning lights. I did not have any issues previously nor had any repairs made. I took it to the auto repair shop the same day and they had confirmed it was the transmission.

2mo ago
Engine 2

I own a 2015 Ford Fusion SE. I bought it used when it only had 47,000 miles on it. Over the course of time since buying it in DEC 2022 until now, it has had low coolant that I have had to address but no visible leaks. Current mileage now is 87,100 and just recently the coolant was low again and the check engine light came on for DTC P0301 -Cylinder 1 misfiring. It has had rough start ups, rough idle, decreased acceleration, and poor fuel efficiency. I have found the problem to be Coolant Intrusion – Engine Defect Concern “Coolant intrusion” is a known engine design defect in which coolant leaks into the cylinders, leading to internal damage, misfires, and eventual engine failure. After researching it I found that many other people have had the very same issue with no help from Ford. This should be a recall as this is an internal issue with the short block and something that should have been disclosed before purchasing this model/engine. The only repair that will fix the core of the issue is replacing the entire short block which costs thousands of dollars, way more than the cost of the entire vehicle at this point. Without fixing the issue, the engine will fail. Again, this should be something Ford should pay to repair, not any customer who came into this blind.

2mo ago
Engine 1

I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition becomes even more dangerous in wet weather, where the vehicle is sometimes nearly undriveable. Additionally, I am now experiencing a popping noise in the steering wheel. This raises concern of a possible mechanical failure consistent with known recalls involving steering wheel bolt defects that could result in the steering wheel detaching. These issues are consistent with known recalls, including: - Power Steering Failure Recall (15V340000) - Steering Wheel Bolt Recall (18V167000 / 18S08) Despite these known safety defects, Ford has refused to repair the issue, stating that the recall has expired. This presents a serious safety hazard, including risk of loss of steering control, crash, injury, or death. I am requesting immediate investigation and enforcement of manufacturer responsibility for this safety-related defect.

2mo ago
Engine 1

While driving at 30MPH, vehicle lost power without any notice/warnings. Had the vehicle towed to dealer who misdiagnosed as transmission problem (quoted $8000 to swap). Had a second opinion and indeed it was the dreaded coolant intrusion in the engine, catalytic convertor which cause the loss of acceleration and the transmission was completely fine. This is a ridiculously common issue with the 1.5L engine and Ford has not offered any support other than "oh well" mentality. Prior to this, car lost coolant, I had to top it off every couple days, blew with smoke, sweet smell, all in line with coolant intrusion. Had the lines checked and repaired as recommended but about 6 months later this happened.

2mo ago
Engine 2

Coolant Intrusion in the Block Led to white smoke coming out of the exhaust thick enough that I couldn't see as I tried to back out of the road.

3mo ago
Body 2

My steering gear motor attachment bolts have fractured due to severe corrosion, which is the exact defect described in Safety Recall 19S26. This physical failure was confirmed by a Ford dealership technician on 1/11/2024. The technician documented the fractured bolts and recommended a full steering gear replacement. Despite this, Ford is denying the recall repair because this specific VIN was not included on the original mailing list. The vehicle is now undrivable due to a total loss of power steering assist. Before it failed completely, the car was making whining and grinding noises during low-speed turns. This failure occurred in Illinois, which is a high-corrosion 'Salt Belt' state specifically covered by the 19S26 bulletin. By denying this safety repair, Ford is forcing an unsafe vehicle to remain on the road or operate with manual steering, which is a major crash risk. The failure was physically confirmed and documented by a Ford dealer. I want to note that while the previous recall 18S08 for the steering wheel bolt was performed, that was an unrelated interior part and did not prevent this exterior motor bolt failure. I am requesting that the NHTSA investigate why a vehicle with a confirmed 19S26 failure in a covered state is being denied the mandated safety remedy.

3mo ago
Body 1

My steering wheel came detached as I was driving. Forest is refusing to pay to have it towed to the dealership to be fixed. I do not understand why I have to pay $160 for a tow that was a defect of ford. At that point, it is no longer a free repair

3mo ago
Body 1

The rear camera intermittently fails or displays a distorted image. I reported the issue to our local Ford dealership in April/May 2022, but at that time the necessary replacement parts were not available or in service. This was probably related to the various Covid 19 pandemic parts supply issues. Yesterday, while the car was being backed out of our garage, a young child was playing in the driveway directly in the vehicle’s rear blind spot. As usual, the camera was not functioning. Fortunately, an adult supervising the child noticed the situation and intervened, preventing what could have been a terrible tragedy. We have seen news reports about recalls addressing rear camera issues in many Ford vehicles—yet not for our 2015 Ford Fusion. How many serious incidents must occur before Ford takes action to correct this problem?

4mo ago
Body 2

Internal transmission bearing know for the TSB 19-2391. There was no threat to my safety or others. Yes the problem has been confirm with the dealer. The components has been inspected by an authorized Ford Dealer, Shaker Ford in Watertown, CT. There were nothing other than a humming noise coming from the transmission.

4mo ago
Electrical 2

The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

4mo ago
Body 2

Rear view camera is not functioning. The screen goes black or a message is show to contact dealership. No sensors work nor a view of what is behind me. There are times I almost hit people or other vehicles. There are recalls for other vehicles but not my vehicle. There was no inspection but dealership will not fix it. Itsstarted 2 years ago out of no where. Please help!

4mo ago
Body 2

Rear backup camera goes completely blank, shows a reversed imaged, or just an error code. Not part of the large recall in 2025. It should have been

4mo ago
Engine 2

Was driving g on the freeway and car began shaking about 1mile later rhe car would not go past 10 miles an hr without making a loud noise everything was upkept with my car ontop of all recalls and now I have a car that I had to finish paying off without being able to drive it for almost 2 years and can't seem to fund a solution on either the dealer fixing the power train or giving me a refund

5mo ago

1047 total

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