2016 Ford Fusion

My ford fusion has had an open recall for about a year now for the back up camera. When I put my car in reverse the image is sometimes reverted, like things on the left are on the right of the screen, sometimes it is all black, and sometimes it has lines down the middle of the screen. I’ve called ford multiple times to see about when I could get this fixed and they keep telling me theirs is no remedy available yet.

Ford Ecoboost coolant intrusion. Loss of coolant without noticeable leaks. Loss of power while experiencing cylinder misfire. After cool-down, engine runs rough with white tailpipe smoke and generates check engine light for cylinder misfire.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone. The failure mileage was 68,000.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the message "Beware of your Surroundings – Rear-view Camera is Inoperative" was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not available. The contact stated that while the vehicle was in reverse, the rearview camera displayed a blank screen with the message "Not in Service". The local dealer was contacted. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera failed to display an image. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was notified of the failure but confirmed parts were unavailable. The failure mileage was approximately 25,000.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a blank image. The dealer was made aware of the failure. The contact was informed that the parts were unavailable. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention), however the part to complete the recall repair was unavailable. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 71,500.

the back up camera does not function and it provides a safety risk when backing up from a store i barely bumped to other car when lady was in car didnt cause damage but still bumped into her car..

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted by phone. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable. The dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The message "Camera not Available" was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the rear-view camera needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 104,000.

We are having issues with the 2.0 ecoboost engine overheating and going into limp mode and i had it looked at and was told it has the defective engine that FORD knows about and should fix because we can’t afford to buy a new engine and it’s not my fault that the engine is defective

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera displayed an inverted image, causing the vehicle to crash into another parked and unoccupied vehicle on one occasion. The other vehicle sustained minor paint scratches. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 147,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed a blank image. The message "Camera Unavailable - Contact Dealer" displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 158,000.

It's been 1 year and there is still no resolution to this recall. when does this become a priority for the car manufacture to find a solution sooner rather than never?

I am filing a formal safety complaint regarding an incomplete and dangerous repair under Ford Safety Recall 23S12 (NHTSA Campaign 23V162000) for my 2016 Ford Fusion SE AWD. Prior to the service, the vehicle suffered a massive brake fluid leak caused directly by the ruptured front brake hoses covered in this recall. This defect completely drained my master cylinder dry. While operating under these failed hydraulic conditions, the severe fluid loss and abnormal pedal pressure internally compromised the master cylinder seals and destroyed the internal vacuum diaphragm of the brake booster. I took the vehicle to Campbell Ford in Niles, MI to have the recall performed. The dealership replaced the brake hoses, but they flat-out refused to address or troubleshoot the dead power braking vacuum system and the rock-hard brake pedal. The service manager explicitly admitted to me that they did not run a single diagnostic test to rule out how the recall defect caused this booster failure. Instead, the dealership counter staff used the threat of an out-of-pocket diagnostic fee—which they knew I could not afford—to force me to sign a liability waiver and drive an actively unsafe, heavily compromised vehicle off their lot. The dealership fixed a leaking hose but left the catastrophic secondary damage caused by the recall completely unremedied, forcing a vulnerable driver recovering from [XXX] to operate a heavy vehicle with zero power brakes. I am requesting a federal review of this franchise's post-recall safety protocols and an immediate corporate escalation to resolve this vehicle's failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Backup camera recall remedy not available. Been over a year of it not working.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a black screen. The manufacturer was made aware of the issue but was unable to provide a timeline for when parts would be available. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed an image with lines. Additionally, the rear-view camera screen was excessively hot to the touch and the rear-view camera display flashed on and off. The contact later became aware that the rear-view camera display failed to power up. The vehicle was taken to the dealer; however, the contact was requested to pay for a diagnostic test. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 70,000.

I am filing this complaint concerning my 2020 Ford Fusion Energi and Ford Safety Recall 23S33 / NHTSA Recall 23V440 involving the high-voltage battery. Ford's recall notice states that the Battery Energy Control Module may become damaged due to excess voltage and current flow caused by a Current Interrupt Device activation in one or more high-voltage battery cells. Ford states that this can result in loss of motive power or a vehicle fire. My vehicle has been subjected to the recall remedy/interim work and I cannot use its plug-in charging capability. I purchased this vehicle specifically as a plug-in hybrid. Ford's May 2026 recall notice states that Ford authorized dealers to replace the high-voltage battery free of charge and that the repair will restore plug-in charging functionality. However, I have subsequently been informed that a replacement battery may not actually be available for my vehicle until approximately XXX, and I have been told that even that estimated timeframe is not guaranteed. I purchased this vehicle used at approximately 37,000 miles and it currently has only approximately 43,705 miles. I have therefore driven it only approximately 6,705 miles since purchasing it. My concern is that Ford acknowledges a safety-related high-voltage battery defect and has restricted the plug-in capability of the vehicle, yet I may potentially have to wait until late 2027 or longer for the replacement battery that restores the vehicle's intended functionality. I am requesting that NHTSA review Ford's administration of Recall 23S33 as it relates to the availability and timeliness of the permanent high-voltage-battery remedy and determine whether owners such as myself are receiving a safe, free and effective recall remedy within an appropriate period. I was working in [XXX] and did not receive recall information at my [XXX] address I am back in [XXX]. I want Ford to buy back the vehicle based on the letter sent. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)