2017 Ford Fusion
The Verdict
The 2017 Ford Fusion has 1,102 owner complaints filed with NHTSA. The most reported issues are engine (514 complaints) and transmission (263 complaints). With a Klunk Score of 5/100, it earns a "Total Klunk" rating. If you're shopping for a Ford Fusion, consider the 2020 model year which has 83% fewer complaints.
Safe Bet
The 2020 has 83% fewer complaints
View the 2020 Ford Fusion dashboard →
Klunk Score: Total Klunk
Among the most complained-about vehicle years on record. Strongly consider alternatives.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 2
Active safety recalls from NHTSA for this vehicle year.
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter wel...
Risk
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. ...
Reported Jun 7, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Risk
During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-4...
Reported May 12, 2016
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Under the Hood
Each number is a complaint. Darker = bigger problem.
| Year | Body | Brakes | Electrical | Engine | Transmission |
|---|---|---|---|---|---|
| 2006 | 132 | 35 | 357 | 68 | 130 |
| 2007 | 145 | 139 | 617 | 84 | 57 |
| 2008 | 98 | 536 | 617 | 49 | 38 |
| 2009 | 99 | 523 | 338 | 47 | 11 |
| 2010 | 2049 | 520 | 710 | 1307 | 527 |
| 2011 | 1538 | 185 | 441 | 454 | 153 |
| 2012 | 1618 | 121 | 557 | 171 | 134 |
| 2013 | 837 | 71 | 209 | 569 | 265 |
| 2014 | 643 | 112 | 159 | 296 | 214 |
| 2015 | 345 | 116 | 116 | 358 | 122 |
| 2016 | 523 | 124 | 158 | 608 | 271 |
| 2017 | 138 | 76 | 111 | 514 | 263 |
| 2018 | 59 | 4 | 19 | 281 | 74 |
| 2019 | 41 | 5 | 63 | 216 | 43 |
| 2020 | 36 | 6 | 28 | 62 | 46 |
By Category
By Severity
Worst Problems
Complaints
I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that the transmission or motor has failed. I check and found that on that year make and model some cars were affected and it was a recall for that. This is the recall If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
2017 Ford Fusion. Transmission replaced February 2026 at 98,175 miles by independent repair facility. Check engine light illuminated immediately following replacement and has remained on continuously since. Autozone scan showed emissions-related code only. On August 28, 2026 at approximately 120,064 miles, orange wrench light and "See Manual" message appeared moments after hot restart. Acceleration became heavy and hesitant. Drove approximately 70 miles home via I-15; heavy traffic required engine shutdown at multiple stops. Following morning, wrench light was no longer illuminated but hesitation persisted. Using manual paddle shift to select 5th gear improved drivability. Replacement transmission accumulated approximately 22,000 miles over 6 months. Ford Motor Company has issued multiple recalls for 2013-2016 model year Fusions involving identical transmission, shifter cable bushing, and torque converter defects, but 2017 model year vehicles with identical 6F35 transmissions and failure symptoms have been excluded from all campaigns. No crash, fire, or injury occurred.
Flexplate cracked 5 months ago, and now it has cracked again. This is due to troqeu converting failure and faulty transmission mounts.
If i do not run my car for atleast 10 minutes before driving, my gas tank will start making a loud horn sound, and when this happens and i go to slow down, the car will shut off. Mechanics say there’s an issue with the purge valve and the charcoal filter. I’ve already had this issue fixed three times and it comes back less than a week prior to service
I am reporting a serious recurring safety concern involving a 2017 Ford Fusion SE with a 1.5L EcoBoost engine. The vehicle was purchased used in August 2022 with approximately 50,000 miles. Within months, significant coolant and engine problems began. In February 2023, at approximately 55,940 miles, the vehicle developed a coolant leak. A pressure test confirmed the water pump was leaking and it was replaced. At approximately 84,189 miles, the vehicle experienced white/gray exhaust smoke, coolant loss, very low oil, and rough-running symptoms. The servicing Ford dealership referenced Ford Technical Service Bulletin (TSB) 22-2322 in connection with the diagnosis and ultimately replaced the engine short block. Despite this major engine repair, the problems continued. The vehicle subsequently experienced additional smoking, hesitation and loss of power and required replacement of the turbocharger. The vehicle was returned again because it continued to smoke and required additional repairs. I am concerned this is a recurring engine defect rather than normal wear and tear. The repeated engine/coolant failures, smoking, hesitation and loss of power create a serious safety concern because the vehicle may unexpectedly lose power or experience engine failure while being driven. Ford has been notified of the repeated failures but declined further relief based primarily on the vehicle's current age, mileage and expired warranty. This ignores that the problems began years earlier at substantially lower mileage and that major repairs failed to permanently correct the condition. I request that NHTSA investigate whether the 1.5L EcoBoost engine in this and similarly equipped Ford vehicles has a safety-related defect involving coolant intrusion, engine failure and loss of power. The vehicle is currently at approximately 101,000 miles, but the documented problems began at 55,940 miles and continued despite major repairs.
I was coming home from work and when I tried to shift the gear from drive to park it was stuck on drive and Neutral I contacted the car dealer and they said ford has had this issue that it was a recall on it so I researched and found out that Ford issued major safety recalls (Recall 22S43 and 18S20) for 2017 Ford Fusions regarding a degraded transmission shifter cable bushing. This defect can cause the shifter cable to detach. Consequently, the car may roll away unexpectedly because the transmission isn't actually in Park, even though the shifter says it is.Recall DetailsThe Problem: The underhood shift cable bushing can degrade and fail over time.The Remedy: Ford dealers will replace the transmission shifter cable bushing and add a protective cap over it free of charge (parts and labor). It my VIN# was not coming up as a recall and this is an ongoing issue for this car and I would like to get this resolved as soon as possible with ford recall please thank you
The vehicle in question has the coolant intrusion into cylinders 2 and 3 with rough idle on startup, P0300, P0302, P0303, and white smoke on startup. The vehicle now has 111339 miles on it and the out of pocket cost is more than what the vehicle blue books for in excellent condition. TSB 22-2134 speaks to all the issue and what the repair is. If this is a known issue then I feel this should be a vehicle recall by Ford due to the costly repair.
I experienced an issue identical to safety recall 22S02. Rear brake light remains on due to a broken Brakelight stop bumper. Dealership did not offer to fix at no charge.
What component or system failed or malfunctioned, and is it available for inspection upon request? Driver's side selt belt does not latch all the time. Yes can be inspected. How was your safety or the safety of others put at risk? If the seat fails, injury can occur in a crash Has the problem been reproduced or confirmed by a dealer or independent service center? Appointment is July 18 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Good Aftrrnoon and I hope all is well. My cars check engine light is on and the dealer states it’s the cannister purge valve. I showed them that there is a recall (PART 573 safety recall - NHTSA Recall #26V369) but they will not accept it because it’s not showing my car needing it to be changed on the NHTSA website. They are saying it will cost $1995.00 to fix the issue. This is stopping me from obtaining an inspection sticker and I’ve received tickets. Can you confirm that my vehicle is part of this recall.
ENGINE HAS COOLANT INTRUSIONAND IS MISFIRING. Engine light came on. The coolant system found pressure to be dropping significantly. Removed spark plugs and inspected cylinder bores using borescope. Verified coolant is leaking into cylinder 2 and needed to replace the engine at Ourisman Ford in Manassas VA. on July 11, 2026.
On 7/8/2026, the vehicle became undriveable. Placing the vehicle in reverse on the shidfter dial using registered a conflicting direction on the dashboard indicator. The vehicle was towed to a dealership and the repair consisted of replacing the shift cable bushing. This was the same fix required in recalls 18S20 & 22V413. On 7/9/2026 the issue was verified by a Ford dealership tech. I was advised that the protective cap is now contained in the repair kit with the shift cable bushing. A brief fleeting warning on the screen indicated a "Shift Fault - See Manual" or words to that effect. The manual only seemed to reference a "Steering Fault" Ford HQ was notified - Reference No: CXH-08533100
The door entry control numbers are on all the time now which will cause the battery to drain if the car is not driven daily. It says that water from a car wash or rain has gotten in behind the door control panel.
I am the owner of a 2017 Ford Fusion with 61,000 miles on the odometer. Please note that I have always taken good care of my car, having it serviced promptly when required. In recent weeks, I have had to replace my complete steering rack (cost $4,500) and two weeks later, my 1.7-liter Ecoboost engine due to a coolant leak into the number two cylinder at a cost of $6,700. Ford has known about both problems for years and they have resulted in both class action and small claims suits against the company. Regarding the engine, Ford issued Customer Satisfaction Program 21N12, Technical Service Bulletin TSB 22-2134 and Customer Satisfaction Program 19B37 - Supplement #4 to replace the car's engine short block. This covered cars for 7 years of service or 84,000 miles - with, as quoted in the Ford memo sent to dealers on June 9, 2022, "coverage automatically extended to subsequent owners," for presumably the life of the car. Since this is clearly a manufacturing error (as Ford admits in its June 9, 2022 memo to dealers) and not due to negligence on my part, I should be reimbursed for my expenses. The NHTSA should also open a recall case on this matter for owners like myself.
1.5 liter ecoboost engine has a coolant intrusion problem into the cylinder to due a design flaw. Problem can cause several problems: loosing coolant and causing the engine to overheat, causing misfire in the cylinders, and can cause the engine to stallwhich has happened several time on me. The engine should be recalled as a safety concern for stalling, it has stalled on the I15 in Utah several times
Upon starting my car, the check engine light illuminated. Took my car to my mechanic and they confirmed an engine issue. Also stated the Ford 2.0 Liter engine has a high failure rate. My 2017 Ford Fusion SE (2.0 L Turbo Engine – VIN # [XXX]) with only 82,300 miles, which was purchased new, that has developed a water intrusion issue as identified in the Ford TSB 19-2346. After two separate requests Ford has stated it is out of warranty and will not provide and assistance in repairs, however based upon numerous reports this is caused by a design flaw. Previous recalls on the 1.6 L engine confirm the issue is across this engine family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Odometer Fraud. The contact purchased a 2017 Ford Fusion. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 119,966, but during a repair, it was discovered that the mileage was 200,000.
My torque converter went bad on my 2017 Ford Fusion, it's the same problem the other 2017 Ford Fusions had with their torque converter however my vin is not on the recall.
Noticed that the coolant level kept going down with no apparent external leakage and was also getting a code for #2 Cylinder Mis-Fire, After adding a total 1 gallon antifreeze i made an appointment at the local Ford Dealer to see what is wrong. They Diagnosed the Issue to Coolant leaking in to Cylinder #2, there recommendation is to replace Long Block.
I recently now am having to replace my engine a second time in 2 years due to a coolant intrusion problem
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