2016 Nissan Rogue

Formal complaint against Nissan North America regarding premature CVT transmission failure on a 2016 Nissan Rogue (VIN: [XXX], Case #XXX, XXX with under 54,000 original miles. During a routine check-up, an independent mechanic scanned the vehicle and found hard codes P17F0 and P17S0, indicating severe internal CVT failure and judder defects. Following their advice, I brought the vehicle to Hudson Nissan (Jersey City, NJ) for official diagnosis. The dealer charged a $219.20 diagnostic fee and confirmed total internal failure of the CVT, quoting $7,829.88 plus taxes to replace it. On XXX, Nissan Executive Level denied my goodwill request, claiming the warranty expired and they "did not know the service history since 2019." I completely reject this. I possess physical, dated service receipts from 2019 to 2026 proving the car was meticulously maintained (oil changes, alignments, fluid checks) at certified shops. I am fully prepared to upload this complete history to the BBB portal. A transmission failure at under 54k miles is unacceptable and points directly to an inherent manufacturing defect in Nissan’s Jatco CVT8 systems, which is well-documented and the subject of major federal scrutiny and class-action lawsuits (e.g., XXX v. Nissan North America). Hiding behind a chronological warranty window to evade responsibility for a known defective part on a low-mileage, well-maintained vehicle is bad-faith customer service. Desired Resolution: I demand a formal re-review of Case #XXX by Nissan’s corporate dispute team. Nissan must provide 100% financial coverage for the CVT transmission replacement at an authorized dealer and full reimbursement of the $219.20 diagnostic fee. I will upload all 2019-2026 maintenance records the moment this file opens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle experienced hesitation and intermittent delayed acceleration beginning around 2018, with symptoms progressively worsening over time. In the past week, the check engine light illuminated and the vehicle began experiencing significant acceleration delay from stops, including engine revving without proper acceleration for approximately 5-10 seconds. In some cases, the vehicle would not accelerate until the engine was turned off and restarted. Vehicle also became unusually loud during acceleration. Independent repair shop retrieved DTC codes P0776 (Pressure Control Solenoid B Performance/Stuck Off) and P1715 (Input Speed Sensor Primary Speed). Research identified Nissan Technical Service Bulletin NTB15-086d describing these exact codes and symptoms, including hesitation and reduced power in 2014-2016 Nissan Rogue vehicles equipped with CVT transmissions. Condition creates a safety risk because vehicle may fail to accelerate properly when entering traffic, crossing intersections, or merging. Problem has been reproduced multiple times and confirmed by repair shop diagnostic codes. Vehicle has approximately 131,954 miles.

The seat belt on front passenger side has got stuck and won't come out at all to secure the passenger in their seat making this seat entire unusable. The vehicle has not been in any accident or anything like that. It just got stuck by itself even with just regular use. With only 62000 miles.

All 4 car doors lock and unlock and the trunk lock door (tries yo open) warning comes on

My vehicle is included in the correct year range and shows the same symptoms as NHTSA ID Number: 16V911000. The airbag light is also on and I am worried that it will not operate properly in an accident. I contacted the local Nissan Dealer and they said there were no recalls on this vehicle. They also told me that no recalls had been completed on my vehicle. I am concerned that they either missed some VINs in the recall or that they have incorrect information. Nissan was not willing to help, I also contacted their Consumer Affairs.

POWER LIFT GATE ACTUATORS HAVE FAILED AND BEEN REPLACED 3 TIMES - SEEMS THEY ALWAYS STOP WORKING EVEN IF I RESET AND TROUBLESHOOT.

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost automotive power and decelerated and failed to properly accelerate. During the failure, the cruise control unexpectedly deactivated. After turning off and restarting the vehicle, the failure was self-corrected. Additionally, the contact stated that while standing near the vehicle, the rear hatch door erroneously unlocked without pressing the key fob button. While operating the vehicle, the message "Key not Detected" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 75,000.

Rogue seems to hesitate when transmission changes gears

Both doors on the driver side have quit locking and sometimes unlock by themselves. This is scary.

The transmission was ….. violently shaking , jerking, hesitating and eventually completely stopped working . The dealer recommended another transmission. In the meantime, we saw that some tranmissions from this car had a recall and vouchers were out to used to fix it.

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. In addition, when the gear shift lever was shifted to reverse(R), the vehicle failed to move as intended. The check engine warning light illuminated, and the message "Engine Overheated" was displayed. Passersby stopped and helped to push the vehicle to the side of the road. The vehicle was towed to the residence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that prior to the failure, the vehicle had received an oil change. The contact was given a checklist of possible issues with the vehicle, but the checklist was not available. The manufacturer was not made aware of the failure. The failure mileage was 158,687.

The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was parked, the passenger’s side air bag warning illuminated even though the passenger’s side seat was not occupied and remained illuminated. The vehicle was taken to two dealers, where it was diagnosed, and determined that the passenger’s side seat module and two sensors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

Following up on original report: 11628730. The ignition key can be removed while the vehicle is in Drive, creating a serious risk of unintended vehicle rollaway, which could result in property damage, injury, or death. This occurs every time the vehicle is in Drive. Follow-Up Request: I have received no response to my original report. I am formally requesting that this issue be: Logged in NHTSA’s safety defect database Reviewed and investigated as a potential safety defect Addressed with a recall or safety advisory if the defect is confirmed Additional Information: No accidents have occurred yet, but the safety risk is high. I am willing to provide additional documentation or demonstration of the defect if required

This complaint concerns a 2016 Nissan Rogue purchased from a used-vehicle dealership and involves safety-related defects present at or shortly after sale, raising concerns regarding inspection adequacy, disclosure accuracy, and systemic sales practices. Within days of purchase, the vehicle exhibited active water intrusion through the moonroof, interior ceiling stains, mold spotting, and moisture exposure to electronic components. These conditions indicate prolonged or pre-existing water intrusion rather than post-sale wear. Service personnel later advised that the vehicle showed indicators consistent with prior water or flood-related damage. The vehicle also demonstrated multiple mechanical and electrical malfunctions affecting safety and drivability. Subsequent inspection determined that handling and pulling issues were not caused by wheel alignment, but by worn sway bar frame bushings and cracked CV axle boots on both sides, indicating suspension and drivetrain deterioration. Noise initially attributed to rear brake issues was later identified as wheel bearing failure after prior evaluations misdiagnosed the source. Wheel bearing degradation is a progressive condition consistent with pre-existing mechanical wear. Additional defects included keyless entry and ignition errors, electrical shorts affecting interior systems, malfunctioning lift-gate controls, and crash-sensor irregularities occurring during rain and highway driving. These conditions created an unreasonable risk of impaired braking response, electronic failure, or loss of vehicle control. The vehicle was represented as inspected, safe, and reliable at the time of sale. However, the defects manifested immediately and required repeated repair attempts during the warranty period, resulting in significant loss of use.

My check engine light came on spring of 2025 and my Rogue was losing speed from 80mph to 50mph on the intersate with the RPM's shooting up to 5-6. On 5/30/2025, I paid $800 to get the intake manifold sensor replaced. A few months later in October of 2025, engine light came back on and was having the same issue on the interstate. I took it in and I'm told its the actual intake manifold now. In October 2025, the part was on back order with no release date, it is now 1/20/2026. I have contacted nissan dealerships and looked online and at scrap yards. THIS PART IS IMPOSSIBLE TO FIND. If its been on back order for months, with none in America to be found, I can not be the only one with this issue.

UNKNOW, please see attached documents.

Passenger side seat belt does not lock when doing the sharp pull test. Dealer wants $150 diagnostic fee to check it out. If there is an accident, the passenger may not be protected by the seat belt.

THERE IS NO BACK UP SOUND, OR ANY WARNING WHEN SOMEONE OR SOMETHING IS NEAR ME WHEN I PUT IT IN REVERSE

The contact owns a 2016 Nissan Rogue. The contact stated that the dealer had performed a CVT transmission replacement under an unknown recall. The contact stated that after the repair, the AWD warning light was intermittently illuminated. The dealer was notified and informed the contact that the warning light was an indication of the tire tread wear and tear. Additionally, the contact stated that while her husband was driving 30 MPH, the vehicle suddenly lost motive power and made an abnormally loud grinding sound. The contact stated that the vehicle felt like the rear wheels had locked up, and the vehicle was dragging. The driver smelled an abnormal burning rubber odor. A message indicating a high temperature and advising the driver to pull over was displayed. The driver was able to veer to the side of the road and waited for a while until the message cleared. The driver was then able to drive to the nearby residence. The vehicle was taken to an independent mechanic, where it was diagnosed that gear oil was leaking from the front transfer case and from the AWD housing area. The mechanic informed the contact that the failure had occurred because the dealer failed to replace a gasket during the transmission repair. The contact was referred to the dealer for the repairs. Additionally, the contact stated that the SPORT Mode was inoperable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Within one month of purchase, the vehicle had been switching out of the Drive gear, and making an unusual noise. The check engine light, and many others appeared on the dashboard. I brought the vehicle to the dealership within the 1 month post purchase, (no warranty) and was told that It was repaired. Within a week all lights re-appeared and the vehicle drove poorly, making an unusual noise. I took it to another mechanic, who inspected it and gave me a list of all errors that appeared on the device he used to check the engine.. I brought it back to the dealership and was told Id be given a call when a rental car was available. After another month and a half passed, I brought the car back to the dealership, and dropped it off, without being given a rental replacement. The repair shop claimed that they did not find any further problems. The vehicle still makes a noise when accelerating and is beginning to smell of smoke.