2014 Ford Explorer

The contact owns a 2014 Ford Explorer. The contact received the notification letter for NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the driver’s side exterior trim was loose. The vehicle was taken to the local dealer, and the contact was informed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the line was busy. The failure mileage was approximately 70,000.

I am the owner of a 2014 Ford Explorer. There is an open recall on the vehicle; Recall number: 24S02. The plastic retention clips holding the exterior A-pillar moldings may not be properly engaged, which can allow the pieces to loosen and fly off at highway speeds. During the period following receipt of the recall notices I have made attempts to have the recall resolved. I made the attempts during routine safety and emissions testing, scheduled and unscheduled maintenance service visits. I have been advised by the dealer that the parts are unavailable and Ford has provided no timeline for parts availability. I contacted Ford Corporation directly and have been unable to obtain a date when parts would be available and was redirected to the dealer. My understanding is that the dealer is unable to perform the requisite service because it is unable or unwilling to provide the necessary parts.

While sitting at a stop light, waiting to turn, the steering wheel went stiff, then I was forced to make the turn without the power steering. it started working again but made a very loud grindy noise. the noise has not gone away. I took it to a shop, and they assesed everything, and stated the power steering rack has a fault code, and that the inner tie rods are loose, along with they can hear the power steering rack motor making a lot of noise. while going down the road the steering wheel shakes, and when making turns the steering wheel sticks and I have to yank the wheel back to unstick it. the vehicle is available to be inspected, at any time. I was almost in an accident multiple times due to the steering sticking and the wild vibration in the wheel. please help

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The defective recall items outlined in NHTSA Recall 24V031 (safety recall notice 24S02) continue to remain unrepaired and unresolved. The original notice was dated January 2024 and advised that parts and repairs should be available by late 2024. As of May 26, 2026 parts are not available and the windshield trim attachments and related rubber seals are not in place. The safety recall notice details the risks associated with this unrepaired and unresolved recall item.

My pillar are coming off to the point when it rains water get inside my car. It’s messed up my system in my car. I can’t close my sun roof and water comes down from my lights that’s above my head where you put your sunny sunglasses in. I been calling around and still haven’t got no where.

When driving, the steering wheel became less responsive. The next day, we drove a few hundred miles and got gas. After turning the car back on, the steering became even less responsive, resulting in a lot of force being needed to be used in order to turn the vehicle. In addition to this, the car was extremely difficult to keep straight, making driving on a single-lane road extremely dangerous. We have dropped the car off at the dealership and are waiting until Monday or Tuesday for a diagnosis and repair.

Backup camera failed, screen turns black or freezes when the car is put in Reverse. While driving or in reverse the screen becomes pixelated with red, green stripes. The camera is unuseable which creates a safety hazard. A recall is currently active for Ford 2015 explorers but not 2014 ford explorers. It is the exact problem the 2015 explorers are experiencing. The recall needs to be expanded to include the 2014 models.

The dashboard will randomly not work upon start up or stop working while driving... this only occurs for no longer than 1 min and will self correct. I have had multiple mechanics look for the cause of the issue and have replaced everything short of the instrument cluster and the wiring harness of the truck. While this doesn't seem to interfere with the function of my vehicle, this is/can be very dangerous. Please advise

The contact owns a 2014 Ford Explorer. The contact received a recall notification, NHTSA Campaign Number: 24V031000 (Structure) however the parts were unavailable. In addition, the contact stated that the recall repair was initiated in 2024, and the parts were still unavailable. The manufacturer was contacted, and a complaint was filed. The contact's vehicle had not experienced any failure regarding the open recall repair.

The contact owns a 2014 FORD Explorer. The contact stated while operating the vehicle the contact noticed the pillar was flapping on both driver side and passenger side, both sides are now fully gone including the top strip. The contact received notification of NHTSA Campaign Number: (24V031000 (STRUCTURE) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 129,000.

This recall has been open since 2024 with no available repair. My vehicle already experienced the failure while driving twice. I need this escalated to a regional service manager for resolution, or an alternative remedy if parts are still unavailable.”

issue with driving between speeds of 25 to 45 mph. Believe that there is a problem with the torque converter as it feels as though it's shuttering during those speeds. speeds of 50 or higher miles per hour feel fine while driving.

I had the toe link recall performed in 2022. Since that time, I have replaced brakes twice, tires twice (two full sets in less than 50k miles), control arms, sway bars, and bushings. The car will not come into alignment. There is ample evidence all over the internet that the toe link recall has been a failure. There are numerous stories just like mine of secondary suspension issues and burning through tires, especially in the rear, at an alarming rate. To my knowledge Ford has done nothing to correct the issues with the toe link, once and for all. To my knowledge, Ford is not reimbursing owners for the related losses they experience because of the issue with toe links.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the driver’s and passenger’s side A-pillar trim clips detached from the vehicle. The vehicle was not repaired. The failure mileage was unavailable.

Back up camera goes blank with black screen

There is a strong fuel order coming from passenger side after every fuel fill, affects everyone in the car while moving, especially affecting my grandchildren and my family. Backup camera rarely comes on while backing up, gives a black screen which can cause accidents especially in reverse. Rear driver side makes loud squeaky sound while driving over speed bumps slowly or bumpy roads. I purchased this vehicle used June 2025. It has an active molding recall that hasn't been fixed and I have contacted a Ford dealership last year.

Airbag light is activated and controls do not work.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.