2025 Ford Explorer
The Verdict
The 2025 Ford Explorer has 87 owner complaints filed with NHTSA. The most reported issues are body (45 complaints) and transmission (13 complaints). With a Klunk Score of 76/100, it earns a "Solid Pick" rating. If you're shopping for a Ford Explorer, consider the 2024 model year which has 78% fewer complaints.
Safe Bet
The 2024 has 78% fewer complaints
View the 2024 Ford Explorer dashboard →
Klunk Score: Solid Pick
Fewer complaints than most vehicles. Generally dependable, but check the top problems below.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 11
Active safety recalls from NHTSA for this vehicle year.
Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.
Risk
A sudden loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed June 15, 2026. Additional letters will be sent once the r...
Reported Jun 4, 2026
Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experien...
Risk
Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.
Remedy
The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Own...
Reported Apr 10, 2026
Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's v...
Risk
Reduced visibility while driving can increase the risk of a crash.
Remedy
Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Fo...
Reported Apr 10, 2026
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured bod...
Risk
Trailer tail lights that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.
Remedy
Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replac...
Reported Apr 10, 2026
Ford Motor Company (Ford) is recalling certain 2025 Transit, F-150, and Explorer vehicles. The connecting rod and rod bearing components may have manufacturing defects that can lead to engine damag...
Risk
A damaged engine can result in engine failure and a stall, increasing the risk of a crash.
Remedy
Dealers will inspect the connecting rods and replace the engine long block assembly as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford cus...
Reported Apr 10, 2026
Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.
Risk
An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolt...
Reported Apr 10, 2026
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehi...
Risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 202...
Reported Apr 10, 2026
Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction whe...
Risk
A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.
Remedy
The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact...
Reported Mar 3, 2026
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Risk
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive powe...
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's...
Reported Nov 4, 2025
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.
Risk
A loose subframe bolt may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Fo...
Reported Sep 5, 2025
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function a...
Risk
Loss of brake function and wheel damage can increase the risk of a crash.
Remedy
Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters wer...
Reported Mar 6, 2025
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Under the Hood
Each number is a complaint. Darker = bigger problem.
| Year | Body | Brakes | Electrical | Engine | Transmission |
|---|---|---|---|---|---|
| 2000 | 591 | 60 | 179 | 136 | 137 |
| 2001 | 414 | 51 | 96 | 95 | 97 |
| 2002 | 1356 | 127 | 286 | 322 | 1518 |
| 2003 | 677 | 48 | 116 | 137 | 332 |
| 2004 | 672 | 39 | 86 | 155 | 450 |
| 2005 | 279 | 14 | 53 | 129 | 93 |
| 2006 | 76 | 28 | 26 | 244 | 261 |
| 2007 | 76 | 10 | 31 | 39 | 51 |
| 2008 | 49 | 6 | 37 | 27 | 28 |
| 2009 | 20 | 1 | 3 | 7 | 2 |
| 2010 | 41 | 11 | 15 | 24 | 23 |
| 2011 | 864 | 21 | 121 | 131 | 54 |
| 2012 | 572 | 19 | 73 | 112 | 39 |
| 2013 | 1512 | 31 | 158 | 397 | 91 |
| 2014 | 1114 | 24 | 139 | 304 | 64 |
| 2015 | 1143 | 26 | 152 | 351 | 57 |
| 2016 | 1496 | 13 | 176 | 554 | 156 |
| 2017 | 1116 | 16 | 100 | 329 | 85 |
| 2018 | 465 | 7 | 48 | 133 | 34 |
| 2019 | 186 | 4 | 19 | 32 | 32 |
| 2020 | 378 | 60 | 154 | 157 | 406 |
| 2021 | 172 | 16 | 40 | 69 | 95 |
| 2022 | 101 | 9 | 32 | 50 | 51 |
| 2023 | 62 | 6 | 11 | 14 | 6 |
| 2024 | 15 | 0 | 2 | 1 | 1 |
| 2025 | 45 | 11 | 9 | 9 | 13 |
By Category
By Severity
Worst Problems
Compare Against
See how the 2025 Ford Explorer stacks up against rivals.
Complaints
When going around a curve the steering wheel is sticking on the right. I have to tighten my grip on the wheel and manually straighten the wheel. This happened to me several times today on my 50 min trip. This was very frightening to me making me scared the wheel would stick and I have no control of the car while driving. I purchased this car on sat June 27. It just started today July 3. I am planning to take it back to the dealership on Monday.
The Speed Sign Recognition feature misread a "CC" cross road sign as being a 60mph speed limit sign and caused the Predictive Speed Assist feature to change the speed control set pont from 25mph to 60mph while in town and in a school speed zone. The abrupt change in speed control setting caused the vehicle to aggressively accelerate without warning and without driver input. The issue has been reproduced many times with many new vehicles at multiple locations. It is consistent.
For the second time now, When changing out wiper blades, the wiper arm has sharp points which easily allow the arm to shatter the windshield. To change the wiper you have to push a button and pull quite hard which can easily cause the wiper arm to slip out of your grasp . This can cause the arm to shatter the windshield even at an inch away.
While driving the infotainment center will randomly go black and loose all function. Eventually only the defrost icon will show up and if I stop and go into reverse , there is a delay for the back up camera to come on. Another issue with this happening is that if you’re using your GPS or CarPlay GPS and relying on it while in heavy traffic especially on the highway, this becomes very nerve wracking and could cause an accident if drivers aren’t sure where they are going or distracted by the blacking out of their screens.
I took my explorer in on 4-20-2026 for routine maintenance. The ford dealership perform a IPMA update. In the result the update fail and cause front, rear cameras, blind spot, lane assist, front collision, and parking sensors to fail and not work. The dealership informed they contacted ford headquarters but they have no ETA on a solution. The dearlership allowed me to leave in the vehicle that I felt very unsafe in. I have call ford headquarters and filed a complaint 5-18-2026. Still no update to the solution.
I am reporting a severe safety hazard regarding an immediate, drastic increase in fuel consumption and erratic fuel range calculations following a manufacturer recall repair. My 2025 Ford Explorer ST-Line was operating perfectly until a Ford Mobile Service technician performed safety recall 26S21 (IPMA Reset). According to official Ford manufacturer specifications, this SUV has an expected driving range of up to 501 miles on a full 17.9-gallon tank of fuel. However, immediately following this software update, the vehicle's total driving range drastically dropped. On a 100% full tank of gasoline, the dashboard's "Distance to Empty" (DTE) display now only reads 316 miles left to empty—nearly 200 miles below the manufacturer's expected capability. Furthermore, during a subsequent continuous, short 1.8-mile drive near my residence with no stop-and-go traffic, the DTE display rapidly plummeted from 15 miles down to 5 miles remaining, dropping visibly every two seconds. The vehicle is physically burning through gasoline at an accelerated, unsafe rate. This creates an immediate safety risk. If the vehicle is suffering from an uncalibrated software glitch in the powertrain/fuel modules due to the recall update, or if the procedure triggered a mechanical fault, the vehicle is at high risk of a sudden highway stall or leaving the driver stranded in live traffic due to inaccurate fuel signaling. I request that NHTSA look into whether the software installation process for recall 26S21 can corrupt engine/fuel management maps or trigger fuel delivery faults on the 2.3L EcoBoost platform.
Bought my vehicle from a dealership advertised as Ford gold certified. Immediately after taking delivery of the car, the steering had an issue. Above ~30 mph the steering wheel does not reliably return to center on it's own. Forcing the driver to manually re-center the wheel. Meaning that if I take my hands off the wheel while turning, the car continues turning in that directly. Brought to the dealership immediately for servicing to fix the issue. They replaced several major components including the steering rack only to find that the issue persists. Despite all of the failed repair attempts, ford is now refusing to continue attempting to repair as they claim it's normal driving characteristics. It is not. I've driven other similar models that do not do this.
Deputy driving the vehicle reported to Fleet of Little to no power brake assist. Fleet found ABS fault codes C0020:64:68 present and sent to the dealer. Dealer is reporting back of possible ABS HCU fault.
The tailgate on the vehicle has experienced repeated misalignment issues. The first occurrence happened at 811 miles. The vehicle was taken to the dealer, and the body shop performed adjustments to correct the alignment. Approximately nine months later, at around 7,500 miles, the tailgate became misaligned again. The vehicle is currently undergoing another adjustment under warranty to address the same issue. This repeated condition raises concern about the integrity and durability of the tailgate alignment and related components. Improper alignment could potentially affect the secure closure of the tailgate and may pose a safety risk if it were to open unexpectedly or fail to latch properly while driving.
While driving on a clear road, the vehicle suddenly applied automatic emergency braking with no obstacle present. The braking was extremely aggressive and unexpected, creating a significant rear-end collision risk and causing physical discomfort (neck strain). Immediately following the event, the vehicle displayed a “Lane Keep Assist Off” message. There were no other vehicles around me at the time, so there was not a risk of a collision this time. However, it could have caused an accident if someone was behind me. Also, the sudden braking could have easily caused me to loose control of the vehicle. I am also concerned because my vehicle has already had Recall 26S21 performed (related to the camera/ADAS system). I took the vehicle to the dealer and said Ford is working on a fix for the 4th quarter this year, but not sure what to do in the meantime.
The gear shifter gets tight to put it from park to drive and drive to park, but doesnt stay constant. Brought it in and was told that I am spinning it to fast to spin it slower. I told the dealer I do spin it slow with the same issue. They told me they will not do anything until it gets stuck. Upon doing research, I have found several others have had the same issue.
Vehicle shut down while driving. Stop safely now, red triangle on IC, and engine disabled. PCM code P1A0C:00:28 Hybrid Powertrain Control Module - Engine Disabled.
Hybrid Fault - Service charging system fault displayed. Verified concern. Hooked up IDS and checked for codes. Multiple codes in multiple modules present for engine restart, battery, and low voltage conditions. Hooked up Ford battery tester and performed battery test on both the 12-volt main and auxiliary batteries - main 12-volt battery failed at 70cca. Received warranty code: 11VBE9140L3K and ACES code: HG1HR. Replaced 12-volt main battery and reassembled vehicle. Performed BMS reset, cleared codes, and retest, OK.
2025 Hybrid PIU/Explorer) for a CEL with PCM codes P0A1E:00:A8 for a starter/generator control module fault.
I was driving on the Highway and all the sudden for absolutely no apparent reason the Passenger side door window completely shattered into small bits of glass. I check the vehicle for any damage other than the window not a scratch on the door at all I have no idea what caused the window to shatter.
Front side windows (driver and passenger side) have a quality issue that creates a distorted, wave-like view when looking out the window. This results difficulty viewing objects seen in the side mirrors. Also, when viewing anything out the side windows (ie. cross traffic) the view is distorted. Further, this makes the driver and passenger nauseated. The issue is constant and does not depend of environment, temperature, weather, or time of day. No warning lamps or messages appear. The dealer confirmed the issue, but stated nothing could be done because other Ford Explorers on-site also have the issue. The issue has also been confirmed on other Explorers in the market.
Alignment went bad 23489 miles and took to dealer. It was inspected and found out the front cam bushings and bolts were already worn out and had to be replaced both sides. Plus realignment after. Cost was 544.00 dollars had to pay because alignment from factory only goes to 12000 miles , how convenient on fords part , nothing would wear out that soon or shouldn't under normal wear. So , I had to pay. asked my service advisor and he said he has gone round and round with ford and to no end , basically ford said to bad. My advisor said ford knows and knew of this for the last few years on explorers , broncos and f150 trucks and doesn't care to want to cover the cost of repairs and or fix the problem. here's the main point , my advisor said ford knows they put less quality , inferior parts made from less strength material made parts and doesn't care. My advisor told me the after market parts are made of better material and better quality and I will never have this problem again. That said , YES , this is a safety problem if , the parts were to break or come apart , could cause an accident , crash and worse case could kill someone if this were to fail on the highway at high speeds. So , I feel Ford needs to correct this , recall all the vehicles involved and , I and many others so far should be repaid for customers having to fix this problem. As my advisor said , many others so far and ford corp doesn't care. WHERES THE RECALL. Before someone gets killed! No option but to fix as to replace the parts and get realignment to save the tires from wearing out and having to be replaced , of course at my cost! Per my work order of inspection and required repairs.
My 2025 Ford Explorer pulls hard to the left, the steering wheel feels heavy, stiff, and gets hard to steer my wife and I are constantly fighting with the car to get it to steer right and stay in the lane. If I let it, I can keep the steering wheel straight and the car will just veer to the left Into the left lane, it’s dangerous, my wife won’t even drive it anymore. Then there are times while driving on curvy roads, the wheel or the cars steering will get stuck and if I wanted to, it will stay turning on its own around corners or curves. Also when we take a turn onto another street sometimes it gets stuck again, doesn’t come back like most cars do. We have had it in the shop more than 3 times for these problems. They have replaced the steering rack/gear, done alignments, but the problem still persists we are afraid that the steering is going to get stuck, that we won’t be able to pull it back into our lane and cause a major accident. We have brought it to the dealer but say they have done what they can and need direction from Ford. I don’t know if it’s related but there has been warning lights but it said it was for the parking brake. I have even been on rides with a service manager from a ford dealership and it has happened but, without an answer from ford they could not do anything. This problem has going on for months now and the dealership can’t fix it I bought it September 2nd, 2025 I can’t remember when it started exactly, October or November but it has gotten worse and worse it seems by the day. The first time we brought it in was in December 31st, 2025 that’s when the dealership changed the steering rack/steering gear I tried to upload files to this form but they are too big
The contact owns a 2025 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle started shaking violently. The check engine warning light came on, and the vehicle lost motive power and stalled. The contact used a scanner to identify an error code. The contact was able to restart the vehicle and drove to the residence while driving 20 MPH with the vehicle shaking abnormally. Upon arriving at the residence, the vehicle lost power. The contact called Ford Customer Service and spoke with a Ford Roadside Assistance representative to retrieve the vehicle from the residence. An appointment was scheduled for the dealer to pick up the vehicle at the residence. The vehicle was taken to Ciocco Ford, but was not diagnosed or repaired; however, the spark plugs were replaced but the failure persisted. The manufacturer was made aware of the issue. The approximate failure mileage was 9,000.
On March 2nd 2026, while operating my 2025 Ford Explorer ST at highway speeds of approximately 78 MPH, the vehicle experienced a sudden, uncommanded shift from Drive into Neutral. This resulted in an immediate and total loss of motive power in live traffic, creating a life-threatening safety hazard as I was unable to maintain speed or accelerate away from surrounding vehicles. Notably, the dashboard displayed no warning lights, wrench icons, or error messages during or after the event. I was forced to coast across lanes of traffic to reach the shoulder. This is the 7th significant warranty-related issue this vehicle has experienced since purchase in May 2025, representing a substantial impairment to the vehicle's safety, use, and market value under Wisconsin Lemon Law.
87 total